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AI/ML Engineer (Open-Source LLM – BFSI Domain)

Job Title: AI/ML Engineer (Open-Source LLM – BFSI Domain)

Location: Brookefield, Bengaluru

Employment Type: Full-Time

Work Schedule: Monday to Saturday (Alternate Saturdays Off)

Working Hours: 9:00 AM – 6:00 PM (Extendable based on project requirements)

About the Role

We are seeking a talented AI/ML Engineer with hands-on experience in building, fine-tuning, and deploying Open-Source Large Language Models (LLMs) for the Banking, Financial Services, and Insurance (BFSI) domain. The ideal candidate will have practical experience developing production-ready AI solutions and a passion for leveraging Generative AI to solve real-world business challenges.

In this role, you will collaborate with Product, Engineering, and Data Science teams to design intelligent AI solutions that enhance customer experience, automate business processes, and improve operational efficiency.

Key Responsibilities

Design, develop, fine-tune, and deploy Open-Source LLMs for BFSI use cases.

Build AI-powered applications using modern LLM frameworks and orchestration tools.

Collaborate with Product Managers, Data Scientists, and Software Engineers to understand business requirements and deliver scalable AI solutions.

Conduct model experimentation, evaluation, optimization, and performance benchmarking using real-world datasets.

Implement Retrieval-Augmented Generation (RAG), prompt engineering, vector databases, and AI workflows where applicable.

Monitor model performance in production environments and continuously improve model accuracy, latency, and scalability.

Ensure AI solutions comply with enterprise security, privacy, and regulatory standards.

Develop APIs and integrate AI models into enterprise applications.

Maintain technical documentation, architecture diagrams, and deployment procedures.

Stay updated with the latest advancements in Artificial Intelligence, Machine Learning, and Open-Source LLM technologies.

Required Qualifications

Education

Bachelor's degree in Computer Science, Artificial Intelligence, Information Technology, Engineering, or a related technical field.

Equivalent practical experience will also be considered.

Experience

Minimum 2+ years of hands-on AI/ML development experience.

Experience in the BFSI domain is preferred.

Proven experience building and deploying AI/ML solutions in production environments.

Technical Skills

Programming Languages

Python (Mandatory)

Java (Preferred)

AI/ML Frameworks

PyTorch

TensorFlow

Scikit-learn

Open-Source LLM Technologies

Experience with one or more of the following:

LangChain

LangGraph

Ollama

Hugging Face Transformers

Llama

Mistral

DeepSeek

Qwen

vLLM

FastAPI

Generative AI

Prompt Engineering

Fine-Tuning LLMs

Retrieval-Augmented Generation (RAG)

Embeddings

Vector Databases (FAISS, ChromaDB, Milvus, Pinecone, etc.)

Model Evaluation and Optimization

Additional Skills

Docker

Kubernetes (Preferred)

REST APIs

Git

Linux

CI/CD pipelines

Core Competencies

Strong analytical and problem-solving skills.

Excellent understanding of AI/ML concepts and LLM architectures.

Ability to communicate technical concepts to non-technical stakeholders.

Strong interpersonal and collaboration skills.

Self-motivated with a passion for continuous learning and innovation.

Preferred Experience

Experience in any of the following areas will be an added advantage:

Banking & Financial Services applications

Fraud Detection

Credit Risk Assessment

Intelligent Document Processing

Loan Processing Automation

Customer Support Chatbots

Regulatory Compliance

OCR & Document AI

Agentic AI and Multi-Agent Systems

Interview Process

Round 1 – Technical Interview

Conducted by: Senior AI Engineer

Assessment includes:

Python Programming

Machine Learning Fundamentals

Open-Source LLMs

LangChain & RAG

Coding and Problem Sol…

Designation - CRM 

Language- Good English + Tamil/ Hindi/ Marathi/Bengali/ Gujarati. 

Shift - 10am - 7pm

Week off - 1 rotational off 

Salary - 24k Inhand 

Need immediate joiner

Candidate should have 1 year of experience. (NO KANNADA & NO TELUGU)

About RockED

RockED is a performance development platform built for the automotive industry. We partner with over 10,000 dealerships across the U.S., as well as major OEMs who use our platform to run and manage their own training programmes at scale. Our mobile-first app helps dealerships onboard new hires faster, develop stronger teams, and reduce turnover by delivering bite-sized training to sales reps, service advisors, and technicians right on their phones.

The platform spans learning and performance management. On the learning side, it includes an AI Coach for personalised practice , gamified learning along with role-based certifications. On the performance management side, the platform surfaces real-world performance data for dealership staff, such as service advisors, and recommends targeted training based on that data to drive measurable improvement on the floor. We are headquartered in Florida with our R&D team in India, backed by investors with strong roots in automotive and EdTech.

The Role

We're looking for a Product Manager to join our product team in Bengaluru. You'll work closely with engineering, design, content, and our U.S-based leadership to help shape the RockED platform, with real ownership over what we build and how we build it.

You should be someone who cares about the craft of product work: writing tight specs, asking the right questions, and sweating the details on UX. At the same time, you're practical and know how to move things forward in a small team.

What You'll Do

• Own the roadmap for key parts of the platform: learner experience, engagement, content delivery, and admin tools.
• Talk to customers regularly. Our users are dealership managers, sales reps, and technicians. Understanding their world is a big part of the job.
• Write PRDs and user stories that are clear enough that engineers can run with them without a lot of back-and-forth.
• Work with design on the details. You should have opinions on UX and feel comfortable pushing back when something feels off.
• Coordinate with our US team on launches, timelines, and stakeholder updates. Some overlap with US hours is part of the role.
• Track what's working. You'll define the metrics that matter for your areas and use them to prioritize what gets built next.
• Support growth and engagement efforts using tools like MoEngage, CleverTap, or HubSpot.

What We're Looking For

• Strong, proven hands-on experience in product role. EdTech or B2B SaaS background is a plus, but we care more about how you think than where you've worked.
• Strong product sense. You can clearly explain what a feature is for, who it serves, and what success looks like.
• Good design intuition. You notice when something is off in a flow, can sketch out an alternative, and give useful feedback.
• Comfortable in technical conversations. You don't need to write code, but you should understand trade-offs and not need things over-explained.
• Clear communicator in English, written and verbal. You'll be writing docs and presenting to US stakeholders regularly.
• Comfortable with data. You can write basic SQL, know your way around an analytics tool, and have good instincts for what the numbers are actually telling you.
• Sharp prioritization instincts. You know how to find the version of a feature that delivers most of the value at a fraction of the scope.
• Comfortable using AI in your day-to-day work, whether that's for design, prototyping, writing, or coding. In a small team, knowing how to move fast with these tools makes a real difference.
• Able to work independently and manage priorities without a lot of hand-holding. Startup pace is real here.

Why Join Us

• We're growing fast, over 100% revenue growth year on year, and there's a lot to build. You'll work on problems that matter to real people doing their jobs every day.
• You'll work with a team that spans the U.S and India, and get exposure to investors who've built and exited multiple companies.
• Competitive salary and periodic in-person workcations.

Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Areas of Responsibility: -

·      Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·      Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·      Handle technical questions during demonstrations.

·      Handle technical troubleshooting issues.

·      To Keep the management informed about the product promotional activities.

·      Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

• Make outbound calls to customers/prospects.
• Explain products or services and answer queries.
• Generate leads or close sales over the phone.
• Maintain customer records and update CRM.
• Follow up on leads and ensure customer satisfaction.
• Achieve daily/weekly/monthly targets.

About the Job:

The Android Developer internship offers an exciting opportunity to gain hands-on experience in developing cutting-edge mobile applications. As an Android Developer intern, you will work closely with our experienced team to create innovative solutions and contribute to real projects.

Roles & Responsibilities:

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Participate in code reviews to maintain high-quality code standards.

Required Skills & Qualifications:

• Strong knowledge of Android Development and Kotlin programming language.
• Experience with Javascript, Testing and Debugging techniques.
• Proficiency in Android Studio, Android SDK, Java and Android Application Development.
• Familiarity with XML, RESTful APIs, and version control systems like Git.
• Understanding of SQLite database management.

Responsibilities:

● Design and build advanced applications for the Android platform

● Collaborate with cross-team (developers, designers, product owners, QA) to define,

design, and ship new features.

● Prepare test plans, and test cases and execute/automate them.

● Write and review unit-test code for robustness, including edge cases, usability, and

general reliability

● Problem solve and determine out-of-the-box solutions for complex technical

requirements

● Work with fellow programmers, as well as the rest of the production team, as a lead

programmer and manager.

● Must have very strong problem-solving and analytical skills.

● Application of experience and knowledge to optimise game engine deployment for

virtual reality VR in terms of memory, frame rate and performance.

● Work with emerging technologies to create new tools and systems for interactive

real-time production.

● Ensure compliance with ride requirements, including performance benchmarks and

integration with third-party ride control systems.

● Produce clean, well-documented code and maintain internal engine builds, using

Perforce and other tools to distribute builds to the team.

● End-to-End mobile development life cycle from planning to publishing

Requirements:

● B.Tech/B.E degree in Computer Science, Engineering or a related subject

● Proven software development experience and Android skills development

● Proven working experience in Android app development and have published at least

one original Android app

● Experience with Android SDK

● Experience working with remote data via REST and JSON

● Experience with third-party libraries and APIs

● Working knowledge of the general mobile landscape, architectures, trends, and

emerging technologies

● Experienced in handling both legacy code and greenfield development and can make

technical recommendations based on the needs of the project

● Solid understanding of the full mobile development life cycle.

● Expert-level understanding of object-oriented programming, threading/concurrency,

unit testing, and modern architectural design

● Excellent source control discipline and are comfortable using git flow

● Experience in 3D engine development experience within the games industry is a plus

● Hands-on with Jetpack compose is a plus.

● Scrum, agile process and adherence

● Good project management skills are a plus

● Strong expertise in Kotlin and Java

● Knowledge of Swift and Fuller is a plus

• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

• Proven record of excellent writing demonstrated in a professional portfolio
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity with each client's requirements and the company's brand image, products, and services

Job Description

- With 2+ years of experience of React Native experience on iOS/Android. Platforms

- Must have experience on RESTful Web-Services

- Deep familiarity with Redux and common popular React Native patterns, libraries, components, and frameworks.

- Well verse in Android and Ios framework and have atleast 2 app on playstore/Appstore.

- Mobile-first design and responsive code deeply ingrained in your thought process.

- Familiarity working with REST APIs for deep integrations with both platforms i.e. general best practices, shortcomings, trade-offs, etc.

- Have a solid understanding of CSS,Javascript and react.js.

- Must be good in problem solving, Data structures andAlgorithms.

- Must be hands on writing Unit test cases.

- Ability to work with minimal guidance in fluid environments while providing guidance/stability to junior engineers in the team.

- Strong understanding of App Architectures, E-commercesolutions

- Basic knowledge of version control system like Git / Mercurial / Bitbucket

- Writes well managed and clean codes

- Hands on experience on features specifically QR scanning, Push Notifications, Deep Linking, GPS etc. are an added advantage

- Hands on experience with 3rd party tools integration like Google Analytics, Engagement tool, Payment gateway integration is an added advantage