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Role Overview: We are seeking a highly experienced and technically proficient Lead Performance & Reliability Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of performance testing methodologies across mobile and web platforms, with hands-on expertise in industry-leading tools. You will be instrumental in ensuring the scalability, stability, and responsiveness of our critical systems, from initial design to production monitoring. A strong background in site reliability engineering principles, coupled with a proactive approach to identifying and resolving performance bottlenecks, is essential.

Key Responsibilities:

• Performance Strategy & Execution:
• Lead the design, development, and execution of comprehensive performance testing strategies for complex mobile (iOS/Android) and web applications.
• Define performance SLAs, identify key performance indicators (KPIs), and establish performance baselines.
• Conduct various types of performance tests including load, stress, scalability, endurance, and failover testing.
• Tooling & Automation Expertise:
• Utilize and optimize leading performance testing tools such as LoadRunner and JMeter to simulate realistic user loads and analyze system behavior.
• Develop robust, scalable, and maintainable performance test scripts across diverse protocols.
• Implement and integrate performance testing into CI/CD pipelines for continuous performance validation.
• Monitoring & Observability:
• Leverage monitoring and observability platforms like Datadog, Splunk, and Kibana for real-time performance monitoring, root cause analysis, and proactive issue detection in production environments.
• Configure dashboards, alerts, and reports to provide actionable insights into system health and performance trends.
• System Analysis & Optimization:
• Perform in-depth analysis of performance test results and production metrics to identify bottlenecks in application, database, and infrastructure layers.
• Collaborate closely with development, architecture, and operations teams to recommend and implement performance improvements.
• Deep dive into SQL Queries and MongoDB performance, optimizing database schemas, queries, and indexing for optimal throughput.
• Chaos Engineering & Resiliency:
• Familiarity with Gremlin or similar chaos engineering platforms to proactively identify and address system weaknesses under adverse conditions.
• Contribute to building resilient and fault-tolerant systems.
• Architectural & Methodological Leadership:
• Apply principles of SAFe (Scaled Agile Framework) or similar agile methodologies to integrate performance engineering practices seamlessly into the software development lifecycle.
• Work closely with architects and developers to ensure performance considerations are embedded from the design phase.
• Data Management & Scripting:
• Proficiency in writing and optimizing complex SQL Queries for performance analysis and data manipulation.
• Strong Scripting skills (e.g., Python, Java, JavaScript, Shell Scripting) for test automation, data generation, and custom tool development.
• Experience with MongoDB for NoSQL database performance analysis and optimization.
• Emerging Technologies & AI:
• Exposure to or keen interest in utilizing AI/ML-driven tools for performance analysis and optimization, including understanding the capabilities of Azure Copilot or similar AI assistants in a development context.
• Mentorship & Collaboration:
• Mentor junior engineers and share best practices in performance engineering.
• Foster a culture of performance awareness and reliability across engineering teams.

Required Skills & Experience:

• 9-12 years of progressive experience in Performance Testing, Performance Engineering, or Site Reliability Engineering.
• Demonstrable expertise in Mobile Performance Testing for both iOS and Android platforms.
• Hands-on mastery of LoadRunner and JMeter for performance test script development and execution.
• Extensive experience with performance monitoring tools such as Datadog, Splunk, and Kibana.
• Solid understanding of database performance concepts and hands-on experience with SQL Queries and MongoDB.
• Proven ability in at least one major scripting language (e.g., Python, JavaScript, Java, Shell).
• Experience with or strong understanding of Agile methodologies, preferably SAFe.
• Familiarity with Chaos Engineering principles and tools (e.g., Gremlin).
• Understanding of cloud platforms (Azure preferred) and exposure to AI-assisted development tools like Azure Copilot is a plus.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and collaboration abilities.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Responsibilities:

The Senior Information Security Engineer is responsible for the implementation, execution and maintenance of technology solutions to mitigate risk, to protect the IT and Engineering environments by reducing the probability of, and to minimize the effects of, damage caused by malware, malicious activities and security events.

The individual will help protect the company by deploying, tuning, and managing security tools across the computing environment, as well as provide security incident response cycle support. They should have a passion and skills for identifying the latest cyber threats. The individual will:

Basic Qualifications

• Working knowledge of infrastructure-as-code and CI/CD pipelines tools (i.e. Jenkins, Teamcity, CircleCI etc..)
• Lead and participate in major day-to-day operational aspects of the security engineering team including improvement of current security controls while constantly identifying areas of needed improvement
• Deep hands-on security experience with cloud providers, such as AWS, GCP, Azure
• Understanding of automated security testing approaches and tools
• Experience with proactive integration of security into the development process
• Lead continuous improvement efforts of out security tools and systems (Concertation on SIEM, IDS, EDR Tools)
• Work with our customers (Security Operations, Incident Response, and Product teams) to incorporate high quality security alerting into their operational workflows
• Improve overall security practitioner efficiency through process automation
• Foster and promote collaboration among all members of the IT, Infrastructure, and Risk Management Departments.

Minimum Qualifications/Requirements

• BS or MS in Computer Science or related field
• Minimum 7+ years of cybersecurity experience
• Must have previous experience performing threat hunting and incident response duties using SIEM tools, cybersecurity management consoles, and ticketing systems
• Experience in deployment, development, and maintenance of SIEM
• Experience writing and using Ansible server administration scripts, and create simple Python, BASH, or Powershell scripts to automate cybersecurity functions
• Scripting experience to automate security operations, alerting, and compliance checks, CI/CD design, deployment, and management
• Experience with managing endpoint response and detection infrastructure and endpoints at the enterprise level, including performing upgrades to the back end application and deploying new agent versions to endpoints
• Understanding the investigative process and performing triage for cybersecurity incidents
• Experience maintaining industry leading security technologies or infrastructure systems in complex technical IT operations environment
• Must be detail-oriented and organized with ability to handle competing demands while meeting deadlines
• Experience in authentication protocols and frameworks to include OAuth, and AWS IAM
• Proactive and motivated; team player with a positive can-do attitude
• Strong analytical/problem-solving skills and cross-functional knowledge across multiple IT operational and security disciplines
• Ability to communicate technical concepts to a broad range of technical and non-technical staff
• Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change