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This position is open for experienced professionals in the field of software testing. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly.We are looking for Quality Analyst to work on our product Faveo HELPDESK
Who are we looking for?
1 to 3 years of prior experience in QA
Proficient in Software testing
Role & responsibilities
Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
Review Faveo in terms of UI, usability etc.
Web security testing Performance testing Write manual test cases Test the web,
Mobile application manually Test the web
Mobile application using open source testing tools
Document the test result
We use Github for issue management
Technologies you will work on
Manual testing
Automated testing
Tools you will use
Git – Github
Basic IDE usage of any of these: NetBeans/Dreamweaver/Brackets/Sublime
Selenium
Candidates with prior knowledge of these tools will be preferred
Qualification/Interest
Should have completed testing course from reputed institute
Candidates from engineering, computer science and information technology background preferred
Team player, friendly, self-motivated, quick & self learner and be able to work autonomously
How can I apply?
You are invited to send us your complete resume
Attach previous work or portfolio or project details
Resume should have candidate photograph in it Mention Linkedin Profile URL in the resume
Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying
Ethical Code
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key Responsibilities
Execute comprehensive manual test cases for our e-commerce platform
Design and implement automated test scripts using Selenium or Playwright
Work with AI-based testing tools to enhance testing efficiency and coverage
Identify, document, and track bugs throughout the testing lifecycle
Collaborate with developers and product managers to resolve issues
Participate in sprint planning and review meetings
Create and maintain testing documentation
Requirements
Minimum 1 year of hands-on software testing experience
Strong manual testing skills with attention to detail
Experience with test automation frameworks (Selenium or Playwright)
Familiarity with AI-based testing tools and approaches
Understanding of e-commerce platforms and their testing requirements
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Experience with agile testing methodologies
Selection Process
Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:
Initial screening and interview
First-round technical assessment (practical task)
Technical interview
Second-round technical assessment (practical task)
Final interview
Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.
You can directly contact us on nine three one six one two zero one three two
Location: Hyderabad (Hybrid)
At KnackLabs, the AI innovation arm of CAW Studios, we help enterprises transform their businesses through AI Agents, Voice AI, Enterprise Automation, and AI-native products.
Our team builds production-grade AI systems that solve real-world business problems using Large Language Models (LLMs), Agentic AI, and modern engineering practices.
If you're passionate about quality and excited to work on the next generation of AI-powered applications, we'd love to hear from you.
Key Responsibilities
● Understand business requirements and create effective test scenarios and test cases.
● Perform Functional, Regression, Integration, Smoke, Sanity, Exploratory, and UI testing.
● Execute end-to-end testing for web applications, APIs, and AI-powered features.
● Validate AI-based applications such as chatbots and LLM-powered workflows for expected behavior, accuracy, and usability.
● Perform API testing using Postman or Swagger.
● Identify, report, track, and verify defects using Jira or similar tools.
● Validate application data using basic SQL queries.
● Collaborate with developers, product managers, and AI engineers in Agile teams.
● Maintain test cases, test execution reports, and QA documentation.
● Participate in sprint planning, release validation, and QA reviews. Required Technical Skills
● Good understanding of SDLC, STLC, and software testing fundamentals.
● Knowledge of Functional, Regression, Integration, Smoke, Sanity, and Exploratory Testing.
● Hands-on experience with Postman for API testing.
● Familiarity with Jira or similar bug tracking tools.
● Basic knowledge of SQL, REST APIs, JSON, and HTTP methods.
● Understanding of Agile/Scrum methodologies.
● Exposure to Selenium, Cypress, or Playwright is an added advantage.
Basic AI Knowledge (Preferred)
● Basic understanding of Artificial Intelligence, Machine Learning, and Large Language Models (LLMs).
● Familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar. ● Basic understanding of prompt-based applications and AI chatbots.
● Awareness of testing AI-generated responses for accuracy, consistency, and edge cases.
● Curiosity to learn and work on AI and Agentic AI applications. Qualifications & Skills
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● 0–2 years of experience in Manual Testing (internships, academic projects, or full-time experience).
● Strong analytical and problem-solving skills.
● Excellent attention to detail and documentation.
● Good verbal and written communication skills.
● Self-driven, collaborative, and eager to learn emerging technologies.
Good to Have Manual Testing
• API Testing • Postman • Jira • SQL • REST APIs • JSON • Agile • Selenium/Cypress (Basic) • AI & LLM Basics • ChatGPT/Gemini • Prompt Validation
1) Candidate must have knowledge in the testing domain and must have knowledge of testing of the web-based application
2)Understand requirements, design exhaustive test scenarios, execute manual test cases, dig deeper into issues, identify root causes and articulate defects clearly
3)Strive for excellence in quality by looking beyond obvious scenarios and stated requirements and by keeping end user needs in mind
4)Collaborate with engineering team and product management to elicit & understand their requirements and develop potential solutions
We are looking for a Senior Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include:
Designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- knowledge of Selenium/Appium for web and app automation in android and IOS
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with manual and automated testing tools
- Solid knowledge of SQL and scripting
- Experience of 3 years to 8 years
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus.
- Reviews design specifications to understand the scope, requirements, and function of the software product.
- Preparation of test data and execution of test cases (including functional, system, regression, performance, API and database layer etc.)
- Identifies appropriate processes, parameters, functions, and data to test and validate; parameters may include general function, the validity of results, accuracy, reliability, and compliance with industry standards.
- Lead and participate in test case reviews with Business, Developers, other team members
- Estimate, prioritize, plan and coordinate testing activities
- Ensure that user expectations are met during the testing process
- Design, develop and execute automation scripts using open source tools
- When a product does not perform within specifications, reporting defects to programmers while identifying and recommending solutions, improvements, and updates.
- Identifies, logs, and recreates error codes, bugs, and defects.
- Draft quality assurance policies and procedures
- Investigate production issues
- Conducts testing to ensure products perform according to product requirements and within established guidelines.
- 3+ years demonstrated experience in the Testing Web & mobile applications.
- 1+ Years of experience in Js based Web application testing. (Like: Angular Js, Vue Js, react js)
- Create and maintain API-based automation test scripts using tools like J meter, SoapUI or Postman
- API Automation using Soap UI/Rest assured / Postman (Mandatory)
- Create and maintain API specific test plans
- Conducting Performance and Load tests on the API's and provide detailed report and analysis on metrics like Breakage point etc.
- Participate in creating and clarifying User Stories, and in planning Sprints.
- Maintaining all the testing artefacts in SharePoint.
- Updating test management tools (JIRA / Bugzilla etc) so that the current status of the project can be known at any time by stakeholders.
- Issue tracking, analysis and reporting.
- Excellent verbal and written communication skills.





