11+ LabTech Jobs in India

We are seeking a skilled and detail-oriented Hallmark Laboratory Analyst to perform testing and certification of precious metal jewellery in accordance with hallmarking standards and regulatory guidelines. The analyst will be responsible for analyzing gold, silver, and other precious metal samples to verify purity, fineness, and authenticity.

Key responsibilities include conducting tests using approved methods such as XRF analysis, fire assay, and other chemical or instrumental techniques; preparing and handling samples with precision; and accurately recording and reporting test results. The role involves ensuring compliance with BIS (Bureau of Indian Standards) or relevant hallmarking authority requirements and maintaining proper documentation for certification.

The Hallmark Lab Analyst will operate, calibrate, and maintain laboratory equipment, follow standard operating procedures (SOPs), and adhere strictly to laboratory safety and quality control standards. The analyst may also assist in audits, inspections, and continuous improvement of testing processes.

The ideal candidate should have strong knowledge of precious metal testing, laboratory practices, and hallmarking regulations. Attention to detail, integrity, and accuracy are essential. Good communication skills and the ability to work independently or as part of a team are required. This role plays a crucial part in ensuring consumer trust and quality assurance in the jewellery industry.

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

Build and implement complex, large-scale applications capable of integrating with multiple internal/external systems.

Engage in full Application Lifecycle from design and coding through to test, build, QA, deployment, and maintenance.

Leverage your experience with cloud infrastructure to build cloud-based software solutions and support the migration of applications to the cloud.

Liaise with Core Platform team to build & reuse enterprise frameworks.

Partner with business stakeholders to translate business requirements into consumable technical stories and software solutions.

Qualifications

Full Stack Engineer with 6-8 years of extensive working experience in all components of web application development focusing on User Interface Angular framework, databases, integrating with Services/APIs.

Minimum of 5+ years working in front-end web development with Angular 16+ and 3+ years with API backend development using Microsoft.NET 6+ Technologies.

Minimum of 3+ years hands on experience working with databases including SQL Server, MongoDB & Cosmos DB.

Deep understanding and knowledge on Routing, Dependency Injection, Web API Filters.

Caching, Authentication (SAML/OAuth/JWT) & Authorization modules.

Extensive programming experience in HTML5, CSS3, SASS or LESS.

Excellent JavaScript knowledge and programming experience with ES5/ES6

Strong knowledge of REST, MS Azure Platform, Application Infrastructure.

Good knowledge of Typescript, NX, cypress, Micro–Front End Architecture

Experience in building SOAP & REST APIs using Microsoft.NET technologies.

Experience with tools like Redux, Webpack, Angular CLI

Experience with building scalable PWAs (Progressive Web Applications).

Experience in web application development resiliency and performance.

Experience with client-side architecture and design patterns.

Awareness of cross-browser compatibility issues and client-side performance considerations.

Good understanding of Unit testing frameworks for UI & API.

Proficient understanding of code versioning tools, such as Git.

Experience working with Jira and Agile/Scrum environments.

#Angular16+

#Microsoft.NET6+

#HTML5

#CSS3

#SASS

#LESS

hashtag

#SQLServer

#MongoDB

#CosmosDB

#REST

#MSAzure

#Typescript

#NX

hashtag

#cypress

#SOAP

#REST

#Redux

#Webpack

#AngularCLI

#PWAs

#Git

#Jira

#Agile

#Scrum

#Routing

#DependencyInjection

#WebAPIFilters.

Job Title – Sr. Database Developer and DBA MS SQL Server

Job Location – Bangalore

Experience – 8 to 10 years

CTC – 10-12 LPA

Job Description

• 8-10 years of industry experience with an appropriate University technology degree (BE,BTech,MCA)
• Should have extensive Hands-on experience in managing RDBMS Production and application DBA for MS-SQL Database.
• Must be proficient in MS-SQL programming and can handle complex logic.
• Knowledge of data structure and algorithms is a plus.
• Must have good experience in SSIS and SSRS using MSSQL Sever 2016 or later
• Monitoring, maintaining, Query tuning, performance tuning, cluster management for all RDBMS Production and application (MS-SQL).
• Database server administration with focus on security, automation, tuning, optimization, and standardization of new and deployed systems.
• Be able to work as a DBA lead and individual contributor for RDBMS platform.
• Will be responsible for database server planning with regards to scalability, redundancy, and data preservation of backend systems.
• Will develop High Availability Clustered server/network RDBMS topologies.
• Write comprehensive documentation, help develop tools to monitor systems performance, and work on optimization and tuning of various systems.
• Working with Production support teams on troubleshooting Incidents on a 24x7 basis. Looking for Sr. Sql Server DBA Who Would Provide Technical Support In Analysis, Design, Testing, And Deployment Of All Database Platform.