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Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 15 - 18 years · ₹35L - ₹50L / yr · Posted 7 Sep 2026

DevOps
MLOps
Team leadership
Apache CloudStack
Best practices
+4 more

Role Summary

Own the end-to-end Cloud & ITO practice engine—build and take platform/solution-led offers to market, drive rapid expansion across existing accounts, and run a scalable, profitable managed services model (CloudOps/InfraOps/DevSecOps/SRE). This role is accountable for GTM + delivery governance + margin with strong standards, automation, FinOps discipline, and measurable operational outcomes (availability, cost, cycle time, MTTR).

 

Key Responsibilities

Create & Take Offers to Market (Platform / Solutions-Led)

Build signature offers with clear outcomes, scope boundaries, and pricing/GM guardrails across Cloud Migration & Modernization, CloudOps/Managed Cloud Services, DevSecOps enablement & platform engineering, SRE/reliability engineering, FinOps from Day‑1, and hybrid/multicloud operating models.

Own assets that win: reference architectures, runbooks, proposal modules, ROI/TCO models, and demo/POV kits.

Lead platform-first positioning: “solution + operating model” with dashboards, governance, and measurable outcomes.

Rapid Expansion Across Existing Accounts (Land-and-Expand)

Create expansion plays inside current accounts: cloud cost optimization, reliability uplift, security hardening, DC exit, managed services takeovers, and automation of ops.

Partner with Sales to build account expansion blueprints and convert them via workshops/POVs.

Operate a consistent pipeline-to-expansion cadence: discovery → workshop/POV → scale program.

Managed Services Ownership (Cloud + Infra + Ops)

Stand up and scale Managed Cloud & Infrastructure Services: L2/L3 support model, ITIL-aligned processes, SLAs/OLAs, on-call, and incident/problem/change management.

Define a service catalog, runbooks, shift-left playbooks, and automation-first operations (ticket deflection, self-heal, IaC).

Establish governance: weekly ops reviews, monthly service reviews, and continual improvement plans (CIP).

Delivery Excellence & Profitability

Run a profitable model: utilization/pyramid health, delivery productivity, margin realization, leakage control, and change-order discipline.

Ensure operational compliance and audit readiness (security, access controls, change control).

Drive standardization and reuse of accelerators (IaC modules, golden pipelines, monitoring templates, hardening baselines).

Tool & Partner Ecosystem

Drive partner-led motions with hyperscalers and key platform providers; define co-sell plays and enablement.

Prevent tool sprawl: standardize toolchain and enforce engineering standards and controls across accounts.

Talent & Practice Build-out

Build/lead architects, CloudOps leads, SRE, DevSecOps, network/infra SMEs; define competency tracks and certifications.

Create a skills-to-demand plan and maintain a deployment-first model with bench-to-billable conversion discipline.

 

Areas of Expertise / Experience

Cloud architecture and engineering on AWS/Azure/GCP; hybrid and multicloud patterns

CloudOps/InfraOps managed services: ITSM, L2/L3 operations, SRE/observability, service governance

DevSecOps and platform engineering: CI/CD, IaC, environment automation, policy-as-code

FinOps: unit cost models, tagging standards, rightsizing, RI/SP governance, chargeback/showback

Security posture management: IAM patterns, CSPM, vulnerability management, change/access controls

Automation-first operations: self-healing, runbook automation, ticket deflection, reliability engineering

 

Success Metrics

Growth + expansion: bookings/pipeline, win-rate, and expansion penetration across existing accounts

Operational outcomes: SLA attainment, MTTR/incident reduction, change success rate, uptime/service reliability

Cost & efficiency: unit cost reduction, rightsizing savings, automation coverage, ticket deflection/shift-left

Profitability: GM at booking + realization, utilization, estimation variance/leakage control

Scalability: reuse of accelerators/IaC, certification progress, partner-sourced pipeline

 

Tool Expertise & Platforms (expected/preferred)

Cloud

AWS / Azure / GCP (architecture + operations)

IaC & Configuration

Terraform, CloudFormation/Bicep, Ansible

CI/CD & DevSecOps

GitHub/GitLab/Jenkins/Azure DevOps

SAST/DAST; secrets management

Observability/APM

Datadog, New Relic, Dynatrace, Prometheus/Grafana, ELK/Splunk

ITSM

ServiceNow (preferred), Jira Service Management

Security & Posture

CSPM (e.g., Prisma Cloud / Microsoft Defender for Cloud), policy-as-code, IAM patterns

FinOps

Tagging standards, dashboards, RI/SP governance; chargeback/showback

 

Experience

15–18+ years in cloud/infra/ITO leadership; 5+ years running managed services or practice portfolios.

Strong pursuit leadership across discovery → solution → estimate → SoW → delivery handoff; comfort owning GM guardrails.

Proven record of building repeatable offers and scaling operations with measurable outcomes.

 

Skills

cloud architecture and engineering

managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance


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