web3 Social Media Manager

Key responsibilities:

1. Engage with parents and adult learners and schedule high-impact 1:1 video counseling sessions

2. Conduct consultative, value-driven counseling, address objections, and influence decision-makers toward successful enrollments

3. Manage and optimize the complete sales lifecycle from first interaction to final conversion, ensuring consistent follow-ups and closures

Why sales at PlanetSpark are a game-changer:

1. Warm, high-intent leads only: Connect with prospects who have already attended a demo class, zero cold calling, higher conversion potential

2. Best-in-class sales training: Access industry-leading training, live coaching, hands-on mentorship, and real-time learning from top sales performers

3. Accelerated career progression: Experience rapid growth opportunities, fast promotions, and performance-driven salary hikes

4. Recognition-driven culture: Shine in weekly reward and recognition programs that celebrate top achievers

5. Unlimited earning potential: Enjoy uncapped incentives with no ceiling on your success

The candidate should have a background in development/programming with experience in at least one of the following: .NET, Java (Spring Boot), ReactJS, or AngularJS.

Primary Skills:

1. AWS or GCP Cloud
2. DevOps CI/CD pipelines (e.g., Azure DevOps, Jenkins)
3. Python/Bash/PowerShell scripting

Secondary Skills:

1. Docker or Kubernetes

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Job Overview:

You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.

Experience:

• Experience working on billing and budgets for a GCP project - MUST
• Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE
• Experience in implementing the recommendations on GCP
• Architect Certifications on GCP - MUST
• Excellent communication skills (both verbal & written) - MUST
• Excellent documentation skills on processes and steps and instructions- MUST
• At least 2 years of experience on GCP.

Basic Qualifications:

• Bachelor’s/Master’s Degree in Engineering OR Equivalent.
• Extensive scripting or programming experience (Shell Script, Python).
• Extensive experience working with CI/CD (e.g. Jenkins).
• Extensive experience working with GCP, Azure, or Cloud Foundry.
• Experience working with databases (PostgreSQL, elastic search).
• Must have 2 years of minimum experience with GCP certification.

Benefits :

• Competitive salary.
• Work from anywhere.
• Learning and gaining experience rapidly.
• Reimbursement for basic working set up at home.
• Insurance (including top-up insurance for COVID).

Location :

Remote - work from anywhere.

Ideal joining preferences:
Immediate or 15 days

From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.

Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

What You Will Be Doing

As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.

Responsibilities

• Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
• Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
• End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
• Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
• Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
• Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
• Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
• Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
• Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
• Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
• Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
• Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
• Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
• Partner with global total rewards teams to derive and deliver solutions at scale

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Handling and guiding various digital marketing activities which include but not limited to, SEO, PPC, Social Media Marketing, Content Marketing etc. and also overseeing and guiding the overall digital campaign management
• Creating, managing and guiding a team of digital marketing specialists
• Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
• Crafting digital or online marketing strategies and thus contributing towards the increase in business
• Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
• Extensively being involved in budgeting and planning of the company’s digital marketing division
• Evaluating important metrics that affect the company’s website traffic, online campaigns and target audience
• Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
• Obtaining and constantly working on the feedback being received on the current digital marketing platforms
• Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
• Working closely with various internal as well as external stakeholders

Desired Candidate Profile

1. Application Developer -API

• Experience: 2-5 years
• Experience in Design, build and configure applications to meet business process and application requirements using AZURE API development.
• Design, Build, Test and deploy the APIs using Microsoft Azure.
• Needs to support and handle the production APIs.
• Should have knowledge in Design Patterns.

Role: UI Developer

Skill Set                : Angular, HTML and CSS

Experience         : 5-8yrs

Notice Period    : Max 15 Days