web3 Social Media Manager

About Lo! Foods

India is the Diabetes capital of the world, with 75 Million currently and headed to 100 Million+ within 3-5 years. In addition, between 70-100 Million people are pre-diabetic. This is consequently one of the biggest health problems faced by India, that needs to be addressed at a War footing. 

Lo! Foods, started in 2019, has been a pioneer in cutting down Carbohydrates from Food. They started with a range of Ultra Low Carbohydrate products, that is used by those on a Ketogenic diet or those with Severe Diabetes issues and Type 1 Diabetes. 

Building on their expertise in Cutting down Carbs; while retaining nutrition, flavor and texture; Lo! Foods has also launched a specialist range of daily food products specially formulated for Diabetics. 

Job Role

We are looking for a Medical Sales Representative to promote and sell our diabetic range products. Customers can include doctors, pharmacists, and direct consumers. The medical representative will increase product awareness, answer queries, provide advice and introduce new products.

Key responsibilities include:

• Organizing appointments and meetings with community- and hospital-based healthcare staff
• Identifying and establishing new business
• Negotiating contracts
• Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists
• Undertaking relevant research
• Meeting both the business and scientific needs of healthcare professionals
• Maintaining detailed records
• Attending and organising trade exhibitions, conferences and meetings
• Managing budgets
• Reviewing sales performance
• Writing reports and other documents.

Key Skills

• Experience of 5 to 8 years in a medical representative field.
• Should have Commercial awareness. It is good to have experience of handling diabetic products earlier
• Required good Presentation and Research skills
• Should have the ability to negotiate and collaborate contracts and business               deals
• Strong interpersonal and communication skills
• Organisational skills.

• Design and update job descriptions
• Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video and in-person)
• Prepare and distribute assignments and numerical, language and logical reasoning tests
• Advertise job openings on company’s careers page, social media, job boards and internally
• Provide shortlists of qualified candidates to hiring managers
• Send job offer emails and answer queries about compensation and benefits
• Participate in job fairs and host in-house recruitment events
• Collaborate with managers to identify future hiring needs
• Act as a consultant to new hires and help them onboard

• Proven work experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Solid verbal and written communication skills

Senior Software Engineer - Backend

About the company

We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey

Roles & Responsibilities

• Working closely with founders to develop the entire backend and build out product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and frontend functions.
• Solve complex MLOps (model deployment, monitoring, training) challenges.
• Build cost effective and scalable systems.
• Contribute to product development by pitching in with ideas and doing proof-of-concepts.

Qualifications

• Over 2 years of work experience in the industry.
• Experience of domain modelling and deep understanding of distributed systems.
• Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Required Skills:

• Fluency in any one of JavaScript, TypeScript, or Python.
• Strong problem-solving skills.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• You have a knack for launching and iterating on products quickly with quality and efficiency
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
• Hands-on, self-starter, capable of working independently
• True love for technology and what you do
• Maniacal attention to detail
• 3+ years of experience 

1. Entertain incoming inquiries - both online & offline.
2. Follow up & maintain good client relations with potential clients.
3. Understand client needs and requirements, give relevant information and guide/assist them further to closing the order. Make project concept presentations and proposals as required.
4. Generating new leads by researching on potential clients & contacting them.
5. Conduct site survey / visits – to understand client’s requirement, give suggestions, present our products and services.

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography