Business Development Manager

Job Summary: 

We are seeking a highly skilled and experienced Backend Lead to design, develop, and maintain scalable, reliable, and high-performance backend solutions for our multi-tenant SaaS products. The ideal candidate will have a deep understanding of distributed systems, microservices, and cloud-based architectures, with a proven track record in handling production issues at scale. You will collaborate closely with the AI Lead and Frontend Lead to ensure seamless integration of backend services, AI/ML pipelines, and front-end functionalities, thereby

delivering a robust, secure, and feature-rich experience to our customers.

Key Responsibilities:

1. System Architecture & Design

• Define and implement the overall backend architecture for multi-tenant SaaS applications, ensuring scalability, high availability, security, and compliance.
• Design microservices and RESTful/GraphQL APIs and Websockets in alignment with front-end and AI requirements.
• Establish design patterns and best practices for code modularity, performance optimization, and scalability.
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2. Scalability & Performance

• Identify performance bottlenecks and oversee optimization strategies (caching, load balancing, message queues, etc.).
• Implement and maintain monitoring/observability solutions (e.g., Prometheus, Grafana, Loki, ELK Stack) to ensure real-time system health insights and rapid incident response.
• Establish performance baselines, conduct stress tests, and implement disaster recovery strategies.

3. Production Stability & Issue Resolution

• Proactively monitor production environments, anticipating potential failures and bottlenecks.
• Triage, diagnose, and resolve production incidents with minimal downtime, using robust logging, tracing, and on-call rotation strategies.
• Drive root cause analysis and post-mortems for production incidents, implementing preventative measures.
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4. Collaboration & Cross-Functional Coordination

• Work closely with the AI team to integrate MLOps pipelines, ensuring smooth data flow and secure model deployment.
• Collaborate with the Frontend team to provide well-defined API contracts, enabling efficient UI/UX development.
• Partner with DevOps to define CI/CD pipelines, container orchestration (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation) practices.

5. Team Leadership & Mentorship

• Lead and mentor a team of backend developers, setting clear goals and providing guidance on best practices.
• Perform code reviews to ensure high code quality, maintainability, and adherence to design standards.
• Foster a culture of continuous learning, encouraging the adoption of new technologies, tools, and methodologies.

6. Security & Compliance

• Implement secure coding practices and follow industry standards (e.g., OWASP Top 10).
• Work with compliance teams to ensure data privacy and regulatory requirements (HIPAA) are met.
• Oversee authentication/authorization frameworks (OAuth, JWT, etc.) and data encryption at rest and in transit(Encryption, SSL/TLS).

7. Documentation

• Maintain comprehensive technical documentation, including architecture diagrams, APIs, database schemas, and operational runbooks.
• Facilitate knowledge sharing sessions and handovers to ensure smooth onboarding of new team members.

Qualifications

Education:

Bachelor’s or master's degree in computer science,engineering, or a related field.

Experience:

• 8+ years of experience in backend or full-stack development, with 3+ years in a technical lead or architect role.
• Demonstrated history of leading and delivering large-scale, distributed systems in production environments.

Technical Expertise:

• Languages & Frameworks: Proficiency in modern backend languages (e.g., Python) and associated frameworks (Django/FastAPI, etc.).
• Database Systems: Strong knowledge of both SQL (MySQL, PostgreSQL) and NoSQL (MongoDB, Cassandra) databases, including data modeling and query optimization.
• Microservices & Architecture: Hands-on experience with microservices,containerization (Docker, Kubernetes), and service mesh architectures.
• Cloud Platforms: Experience with cloud providers like AWS and Azure for deployment, scaling, and monitoring.
• CI/CD & DevOps: Familiarity with CI/CD pipelines, Git workflows,infrastructure-as-code, and automated testing.
• Monitoring & Observability: Proficiency with tools like Prometheus, Grafana, ELK Stack, Loki for real-time monitoring and log analysis.

Soft Skills:

• Leadership: Ability to lead teams, manage conflict, and drive a vision for the backend architecture.
• Communication: Strong written and verbal communication skills to coordinate with cross-functional teams (AI, Frontend, QA, Product).
• Problem-Solving: Analytical mindset for troubleshooting complex issues in high- pressure environments.
• Collaboration: Demonstrated capability to work seamlessly across multiple teams and stakeholders.

We are looking "Salesforce Developer(Fresher)" for Reputed Client @ Coimbatore Permanent Role.

Responsibilities:

• Work on Salesforce.com, Apex, Visualforce, Integration, REST, SOAP APIs

• Work on projects as development team members Requirements

• Education background should be on Computer domain

• Freshers ready to work on development on Salesforce.com CRM

• Salesforce Course or certification done

• Good communication skills

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

Job Title: Online Sales Representative

Location: Work from home

Job Type: Freelance, commission-based

Job Summary:

We are seeking self-motivated individuals to join our team as Online Sales Representatives. As a Sales Representative, you will be responsible for promoting and selling our products and services through online channels. You will work on a freelance basis and will be compensated on a commission-based structure, with earning potential ranging from $30 to $50 per day depending on the number of sales.

Responsibilities:

Promote and sell our products and services through online channels such as social media, email, and messaging platforms Reach out to potential customers to present our products and services and close sales Build and maintain relationships with customers to generate repeat business and referrals Meet or exceed sales targets and quotas on a consistent basis Participate in training programs to improve your sales techniques and product knowledge Requirements:

High school diploma or equivalent Previous experience in sales, preferably in an online sales environment Excellent communication and interpersonal skills Self-motivated and goal-oriented with a drive to succeed Ability to work independently and as part of a team Comfortable working in a fast-paced, dynamic environment Familiarity with online sales platforms and social media tools Ability to work flexible hours, including evenings and weekends

We offer:

Work from home opportunity with flexible working hours Attractive commission-based earning potential ranging from $30 to $50 per day depending on the number of sales Regular training and support to help you succeed in your role If you're a self-starter with a passion for sales and are looking for a flexible, work-from-home opportunity with high earning potential, we want to hear from you. Apply today and join our dynamic team of Online Sales Representatives.

Role :

We are building one of the world's best tech platforms for online giving, where we provide opportunities for people to donate to any cause, non-profit or geography that they care about, in the most simple, personalized and effective manner. We scale our impact on the lives of millions of underprivileged people every year through our workplace giving, subscription giving and crowdfunding products.

At Give, we are looking for top-talent for our engineering team - software engineers who want to solve complex problems, continually learn, and most importantly, make a real impact in the lives of others.

Responsibilities :

- Work alongside product to understand our requirements, and design, develop and iterate

- Think through complex architecture to build robust and scalable solutions

- Build well-abstracted modules and services

- Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability

- Follow scrum methodology to iterate and deploy fast

- Mentor other team members and colleagues

- Contribute to documentation, process and procedures

Requirements :

- 7+ years of experience

- Expertise in various Javascript frameworks/libraries including, but not limited to NodeJS and React.js

- Advanced knowledge of JavaScript

- Understanding of the fundamental principles of asynchronous code

-The ability to write efficient, scalable, reusable code

- The ability to conceptualize, diagnose, architect, iterate and build systems, sub-systems and services that are complex and enterprise scale

- Advanced knowledge and experience in web and server-side technologies

- Experience in both NoSQL and relational databases (MongoDB, PostgreSQL or similar databases) and an advanced understanding of data modeling

- Experience in one or more OO language like Python/Flask (preferable), Java, Ruby, etc.

- Identity Management and Security (SSL protocols, data encryption, user authentication, authorization services)

- Expertise in Git

- The ability to work across all software platforms at a high level - frontend and backend, server management, CI/CD, administrate third party tools/services/integrations

- An advanced understanding of open source libraries/frameworks and integration with third party

- APIs - with a focus on Payments, Notifications and Analytics

- Advanced knowledge of client/server-side caching mechanisms across multiple layers

- Proven track record of technical leadership, software delivery, ownership and mentorship

- Superb understanding of scalable computing systems, software architecture, data structures and algorithms

- Deep understanding of service-oriented and microservice architectures

- Expertise in AWS and its related services (EC2, S3, RDS, Route53, Elastic Beanstalk and more) or an equivalent cloud provider, Linux and shell scripting

- Knowledge of Nginx, Docker, gunicorn is a plus

- The ability and the experience to proactively account for the edge cases rather than diagnosing them after the fact

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus