telle caller

Responsibilities:

·       Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation.

·       Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement.

·       Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools.

·       Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights.

·       Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights.

·       Territory management: Develop and manage sales territories to maximize revenue potential and ensure a balanced workload for sales reps.

Requirements:

·       Master's degree in business, marketing, or a related field is preferred.

·       3 to 8 years of experience required in sales.

·       Strong knowledge of consumer appliances, their features, and market trends.

·       Excellent communication and interpersonal skills to build rapport, team management & conflict management.

·       Self-motivated and target-oriented, with a proactive approach to achieving sales goals.

Ability to work independently, as well as collaboratively within a team environment

Responsibilities 

• Generate, manage and forecast a sales pipeline on your own
• Navigate through complex sales cycles with some of the most prestigious companies in India
• Driving Business Growth Results for the company by efficient sales efforts. 
• Specifically Responsible for Sales growth amongst enterprise clients.
• Generate outbound leads, qualify leads and manage the conversion funnel 
• Provide demos to customers over web or in person, and answer first level technical questions 
• Prepare proposals, negotiate and close deals.
• Pitch PazCare product to CEOs, CHROs & senior executives in the meetings
• Study, analyze and track customer feedback to optimize the sales funnel and pricing 
• Coordinate with the marketing team for inbound leads and collateral 
• Working closely with the Founding team for developing business development strategy

Requirement

• Has at least 3-5 years of previous experience in selling Group health Insurance to corporates at a broking firm, and closed at least 10 policies worth 50 lakhs - 1 crore or more OR Has at least 3-5 years of previous experience to selling CHROs, CFOs in India.
• Bachelor's degree
• Tech Startup DNA

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively

1. Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
2. Plan and test databases to ensure Tele Sales team has good database at all the times.
3. Setting and Meeting sales performance targets.
4. Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
5. Monitor and train the team.
6. Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.