telle caller

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Job Title : Senior Consultant (Java / NodeJS + Temporal)

Experience : 5 to 12 Years

Location : Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Gurugram, Coimbatore

Work Mode : Remote (Must be open to travel for occasional team meetups)

Notice Period : Immediate Joiners or Serving Notice

Interview Process :

• R1 : Tech Interview (60 mins)
• R2 : Technical Interview
• R3 : (Optional) Interview with Client

Job Summary :

We are seeking a Senior Backend Consultant with strong hands-on expertise in Temporal (BPM/Workflow Engine) and either Node.js or Java.

The ideal candidate will have experience in designing and developing microservices and process-driven applications, as well as orchestrating complex workflows using Temporal.io.

You will work on high-scale systems, collaborating closely with cross-functional teams.

Mandatory Skills :

Temporal.io, Node.js (or Java), React.js, Keycloak IAM, PostgreSQL, Terraform, Kubernetes, Azure, Jest, OpenAPI

Key Responsibilities :

• Design and implement scalable backend services using Node.js or Java.
• Build and manage complex workflow orchestrations using Temporal.io.
• Integrate with IAM solutions like Keycloak for role-based access control.
• Work with React (v17+), TypeScript, and component-driven frontend design.
• Use PostgreSQL for structured data persistence and optimized queries.
• Manage infrastructure using Terraform and orchestrate via Kubernetes.
• Leverage Azure Services like Blob Storage, API Gateway, and AKS.
• Write and maintain API documentation using Swagger/Postman/Insomnia.
• Conduct unit and integration testing using Jest.
• Participate in code reviews and contribute to architectural decisions.

Must-Have Skills :

• Temporal.io – BPMN modeling, external task workers, Operate, Tasklist
• Node.js + TypeScript (preferred) or strong Java experience
• React.js (v17+) and component-driven UI development
• Keycloak IAM, PostgreSQL, and modern API design
• Infrastructure automation with Terraform, Kubernetes
• Experience in using GitFlow, OpenAPI, Jest for testing

Nice-to-Have Skills :

• Blockchain integration experience for secure KYC/identity flows
• Custom Camunda Connectors or exporter plugin development
• CI/CD experience using Azure DevOps or GitHub Actions
• Identity-based task completion authorization enforcement

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

                                         Copywriter

Job Description:

We are seeking a talented and experienced Copywriter to join our vibrant and creative team at our Advertisement agency. As an experienced Copywriter, you will play a pivotal role in developing compelling and persuasive content for a wide range of marketing and advertising campaigns. You will collaborate closely with our clients, designers, and creative team members to deliver engaging copy that effectively communicates the client's message and resonates with the target audience.

Responsibilities:

•        Develop creative and engaging copy for various advertising and marketing campaigns, including print, digital, social media, and other promotional materials.

•        Collaborate with clients, account managers, and creative team members to understand project requirements, target audience, and marketing objectives.

•        Conduct in-depth research to gather relevant information and insights on products, services, and target markets.

•        Craft clear, concise, and persuasive copy that aligns with the brand voice and effectively communicates the desired message.

•        Ensure that all copy is grammatically correct, adheres to brand guidelines, and complies with industry standards.

•        Review and edit existing copy to improve clarity, readability, and effectiveness.

•        Stay up-to-date with industry trends, emerging technologies, and best practices in copywriting and advertising.

•        Collaborate with designers and art directors to develop creative concepts and ensure the integration of copy and design elements.

•        Present and pitch creative concepts and copy to clients, incorporating feedback and revisions as necessary.

•        Work on multiple projects simultaneously, meeting deadlines and managing time effectively.

Requirements:

•        Proven experience as a Copywriter in an advertising agency or similar environment.

•        Strong portfolio showcasing a range of successful marketing and advertising campaigns.

•        Excellent command of the English language, including exceptional writing, editing, and proofreading skills.

•        Proficiency in adapting writing style and tone to different target audiences and communication channels.

•        In-depth understanding of advertising principles, marketing strategies, and brand positioning.

•        Ability to conduct thorough research on various topics and industries.

•        Familiarity with SEO principles and best practices to optimize copy for search engines.

•        Proficiency in using industry-standard software and tools for copywriting and content creation.

•        Strong interpersonal skills with the ability to collaborate effectively with clients and creative team members.

•        Ability to work under pressure, meet tight deadlines, and manage multiple projects simultaneously.

Preferred Qualifications:

•        Bachelor's degree in Advertising, Marketing, Journalism, English, or a related field.

•        Experience in writing for diverse industries and sectors.

•        Knowledge of social media platforms and their respective advertising formats.

•        Familiarity with data-driven marketing and A/B testing methodologies.

Title:                            Test Automation Engineer (Senior)

Type:                            Permanent

Region:                      India (Mumbai)

Location: Hybrid

About the Role:

Join our dynamic QA Automation Team and take your career to the next level! We are looking for Senior Level Automation Engineers to join our team and grow with us long term. You will have the opportunity to work with cutting-edge technologies and bring your expertise in using Bash, JavaScript, testing APIs, web services, and webpages, Cloud (Azure, AWS, GCP. This is a hybrid role, meaning you will need to spend 1-2 days in the office each week.

Responsibilities:

·       Develop and execute automation scripts using open-source tools

·       Identify, record, document thoroughly and track bugs

·       Perform thorough regression testing when bugs are resolved

·       Monitor debugging process results

·       Track quality assurance metrics, like defect densities and open defect counts

·       Create detailed, comprehensive, and well-structured test plans and test cases

·       Estimate, prioritize, plan, and execute testing activities

·       Stay up to date with new testing tools and test strategies

Required Experience:

·       At least 5 years’ experience in test automation for Senior Level.

·       Proven work experience in web-based and/or mobile based quality assurance best practices

·       Strong knowledge of software QA methodologies and processes

·       Strong experience with automated testing tools (e.g., JMeter, Selenium)

·       Scripting experience using Bash, JavaScript or NodeJS

·       Experience in testing APIs, webservices, and webpages

·       Experience in writing clear, concise, and comprehensive test plans and test cases.

·       Experience in working in an Agile/Scrum development process

·       Knowledge of Continuous Integration and Continuous build

·       Experience working with Cloud (Azure, AWS, GCP)

·       Advanced experience in defect management and prioritization

·       Excellent analytical skills, with demonstrable experience driving issues to resolution

·       A good eye for identifying opportunities to add greater value and accuracy to our current testing processes

·       Experience with High Traffic Public Web Sites, security testing, scalability, and performance challenges of server-side code, knowledge of Kubernetes, Docker, or any container orchestration

About Ovyo

Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watches video and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.