redshift engineer

REVIEW CRITERIA:

• Strong Credit & Risk strategist profile
• Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
• Must have strong understanding of automated underwriting and SMS underwriting for lending
• Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
• B2C Fintech Product companies 

ROLE & RESPONSIBILITIES:

We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.

WHAT YOU’LL DO:

• Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
• Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
• Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
• Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
• Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
• Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
• Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
• Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
• Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.

IDEAL CANDIDATE:

• 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
• Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
• Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
• Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
• Strong communication, cross-functional collaboration, and a proactive, analytical mindset.

PERKS, BENEFITS AND WORK CULTURE:

• Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
• Best of both worlds: startup energy + listed company stability.
• Competitive pay and fast-track growth.

• Strong UX-focused Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on UX Research, Designs and Design Operations, primarily in the B2B domain
• Mandatory (Experience 2) - Must have strong experience with Large-scale B2B Enterprise products, and should be leading multiple verticals in the ERP products
• Mandatory (Experience 3) – Must have strong experience in Project Management and Design operations - Like leading Design sprints, team task allocation, delivery planning and estimation
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong B2B Products Case Studies for Complex B2B Enterprise level applications, with multiple connected modules (Dont want just simple UI screens in portfolio)
• Mandatory (Company) - Large-Scale B2B SaaS / Enterprise-level Products

Preferred

• Preferred (Experience) - Automotive, Retail or Dealerships domain experience

Role Description

As a Business Development Executive, you will be responsible for identifying and prospecting new business opportunities, generating leads, building and maintaining client relationships, and managing accounts. This role requires strong communication skills and the ability to effectively communicate the value of our digital marketing services to potential clients.

Qualifications

• New Business Development and Lead Generation skills
• Strong business acumen and communication skills
• Experience in account management
• Excellent interpersonal and negotiation skills
• Ability to work independently and as part of a team
• Knowledge of digital marketing trends and strategies
• Experience in the digital marketing industry is a plus
• Bachelor's degree in Business, Marketing, or a related field

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

UX/UI Designer

Crafting digital interfaces that captivate, engage, and simplify

As a UX/UI Designer at ProCreator, you'll be the architect of visual storytelling. Your canvas? A spectrum of digital interfaces that captivate, engage, and simplify life for users across the globe. Whether it’s weaving the visual fabric of a landing page, crafting the intuitive flow of SaaS applications, or shaping the aesthetic pulse of mobile apps, your work will touch lives and redefine user experiences.

Requirements

What you need to bring to the ‘table’

• Design & Innovation: Create wireframes, prototypes, and visual designs that are not just visually stunning but are intuitive and user-centric.
• Collaboration & Leadership: Work alongside a talented team of designers, developers, and content strategists to bring cohesive and innovative products to life. Lead and mentor junior designers, fostering an environment of growth and creativity.
• Client Interaction: Engage with clients to understand their vision and become a bridge between their ideas and exceptional UI outcomes.
• Continuous Learning: Stay ahead of the curve, constantly updating yourself and the team on the latest trends and standards in the UI/UX universe.
• Experience & Expertise: At least 3-5 years in UI/UX design with a portfolio that showcases your flair for creating engaging user interfaces.
• Technical Proficiency: Strong skills in Figma, design system and familiarity with UX research methodologies. Bonus points for proficiency in prototyping/motion design tools.
• Communication: Excellent communication skills to articulate design choices and collaborate effectively with stakeholders.
• Mentorship: A commitment to nurturing talent, sharing knowledge, and uplifting the skills of junior designers.

What you will do

• Design & Innovation: Transform user insights into compelling design prototypes, features, and specifications. Ensure high-quality deliverables that captivate and engage.
• Collaboration & Leadership: Lead the design process from concept to final hand-off, fostering creativity and innovation within the team.
• Client Engagement: Collaborate with clients and users to understand their needs and translate them into exceptional products, websites, and applications.
• Design Systems Mastery: Develop and implement comprehensive design systems and components, ensuring consistency and scalability.
• Problem-Solving: Identify and address UX issues, utilizing user feedback and usability testing to refine and enhance the user experience.
• Mentorship: Guide and mentor a team of UX designers, promoting a collaborative and inclusive work environment.

Benefits

• Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
• Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
• Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
• Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
• Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
• Team Retreats: Annual retreats focused on team-building.
• Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
• Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.

Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Roles & Responsibilities:

• Write well-designed, testable, efficient, and high-quality code.
• Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies.
• Contribute to all phases of the development lifecycle.
• Lead the backend engineering team with examples.

Requirements:

• 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
• Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
• Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
• It is good to have knowledge of Kubernetes and Docker and related deployment technologies.

• Experience of providing technical leadership in the Big Data space (Hadoop Stack like Spark, M/R, HDFS, Pig, Hive, HBase, Flume, Sqoop, etc. Should have contributed to open source Big Data technologies.
• Expert-level proficiency in Python
• Experience in visualizing and evangelizing next-generation infrastructure in Big Data space (Batch, Near Real-time, Real-time technologies).
• Passionate for continuous learning, experimenting, applying, and contributing towards cutting edge open source technologies and software paradigms
• Strong understanding and experience in distributed computing frameworks, particularly Apache Hadoop 2.0 (YARN; MR & HDFS) and associated technologies.
• Hands-on experience with Apache Spark and its components (Streaming, SQL, MLLib)
  Operating knowledge of cloud computing platforms (AWS, especially EMR, EC2, S3, SWF services, and the AWS CLI)
• Experience working within a Linux computing environment, and use of command-line tools including knowledge of shell/Python scripting for automating common tasks
•  

• Owns team's output and E2E definition and execution of SDLC. Drives sprint planning, estimates & prioritizes tasks, Keeps key stakeholders updated on progress, milestones, and any potential slippages.
• Identifies pitfalls across codebases proactively. Writes model code that is looked up to. Understands internals of programming languages & runtimes. Creates common reusable components/libraries- Uses advanced data structures.
• Designs API contracts between large systems with end-to-end service design and active leadership towards long-term sustainability including versioning, complex migration plans, impact analysis across products.
• Owns NFRs and pushes the envelope on performance, scalability, and high availability with cognizance towards the cost of infra. Drives tech stack selection independently, mentors junior engineers. Evangelises of generic platform building across the organization.
• Troubleshoots unseen issues across codebases. Solves large end-to-end cross-cutting problems with elegant solutions with an eye on long-term sustainability.
• Partners with and influences product managers on “how”. Leads the pack on hiring and evangelizes steeper hiring standards towards building an A+ team. Represents company on external platforms/conferences.

Qualifications:

• Bachelor's Degree in Computer Science or similar discipline
• 7+ years relevant work experience in software engineering while leading teams.
• Proficiency in more than one modern programming language such as Python (preferred) associated tech stack to write maintainable, scalable, unit-tested code
• Experience in building complex software systems that have been successfully delivered
• Should be strong with System Design and Database designing
• Deep understanding of design patterns, optimizations, deployments with Strong object-oriented design skills
• Experience mentoring other software engineers.
• Experience with full life cycle development in any programming language