Responsibilities & Qualification:
· Should have managed a regional or pan-India team in credit card collections.
· Strong people management skills and ability to motivate a team across multiple
locations.
· Must have strong relationships with collection agencies across the country and be
able to drive their performance.
· Ability to set targets and ensure goal orientation among the team members.
· Must have a basic understanding of underwriting policies that work and don’t work
for unsecured lending.
· Sound knowledge of how to read credit bureau reports / data and credit bureau
processes. Must be able to suggest ways to leverage credit bureau data for
improving underwriting and collections.
· Familiarity with collection systems for collection of dues from delinquent borrowers.
Experience in implementing a collection system would be preferable.
· Should be data driven and comfortable with numbers; should be comfortable with typical
credit risk portfolio reports.
· Familiarity with incentive plans for collectors/collection agencies including their
pitfalls.
·Should be ethical and act with integrity to ensure there is no reputational risk to
the organization.
· Must have sound knowledge about all rules and regulation (particularly those
relating to credit card collections) and ensure compliance with these across
the risk organization.
Subodh Popalwar
Software Engineer, Memorres
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