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Zoho Consultant
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Zoho Consultant

Shraddha Jain's profile picture
Posted by Shraddha Jain
3 - 4 yrs
₹10L - ₹12L / yr
Remote only
Skills
skill iconMongoDB
Relational Database (RDBMS)
Deluge
Zoho Work-Drive
Zoho One
Zoho
Zoho CRM
Customer Relationship Management (CRM)

Skills  

  • Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one 
  • Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred 
  • Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS 

Job Responsibilities 

  • Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business 
  • Participate in requirements-gathering sessions with business users 
  • Document requirements for new features, data capture, process functions, reports, and training 
  • Functional and System Knowledge 
  • CRM customization and assisting CRM Implementation 
  • Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps 
  • Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps 
  • Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator. 
  • Understand system integrations and dependencies 
  • Analyze the impact of changes on systems and integrations 
  • Process mapping and workflow creation 
  • Must have a Functional & Technical Understanding of Zoho applications. 
  • Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management. 
  • Understand requirements by function and setup processes in Zoho 
  • Ensure smooth running of existing applications and handle any kind of challenge being faced by the team 
  • Setup knowledge for users by the team, to learn and execute their set of processes 
  • Identify opportunities for integration with external apps 
  • Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues 
  • Train users to utilize their specific Zoho apps for their use case 
  • Planned, implement, and manage process change initiatives with respective department heads. 
  • Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc. 
  • Act as internal Zoho Support desk to troubleshoot queries/issues. 
  • Conduct monthly reviews with teams to understand adoption/improvements 
  • Plan, implement, and manage process change initiatives with respective department heads 
  • Use data and reports to make evidence-based decisions to increase Zoho adoption 

Desired Candidate Profile 

  • Excellent communication skills. 
  • Minimum 3 years experience in Zoho Application. 
  • Hands-off experience/inclination to work with Zoho applications. 
  • Configuration on Zoho CRM, Desk, Project 
  • Workflow / Custom Functions / Blueprint configuration on Zoho. 
  • Understanding of Business Processes
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About VAYUZ Technologies

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

VAYUZ is a Technology company that specialises in Internet-related services and products, which includes Web and Mobile Application Development, Data Science, Community Engine, Recruitment Engine, Technology Consulting and Software. Our flagship product is BITOVN Suite, which is a collection of productivity, communication and collaboration tools like Bitovn Social, Bitovn Forum, Bitovn Recruit and Bitovn Learning.

"We are committed to building a better world by deploying inclusive solutions."

Founded in 2015, VAYUZ was founded with a clear mission to build global and scalable technology products, by bringing world-class engineers and designers together as a solid team that shares a deep passion for technology. Our Co-founders have prior experience in building a funded EdTech startup, doing an Indian IPO listing, and handling large scale portfolios of fortune 500 companies.

We are a flat no-nonsense organization, with no room for hierarchy or nepotism. Everyone has the same voice and opportunity to make an impact on their own. We are always scouting for talent so if you are looking for global challenges, come discover VAYUZ and in the process discover yourself.
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Shubham Vishwakarma

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