Web Chat Support Process (Non Voice)

About the Role:

We are looking for a passionate and detail-oriented SEO Intern to join our team. You will work closely with the SEO and Marketing teams to improve website visibility, drive organic traffic, and support ongoing optimization initiatives.

Key Responsibilities:

• Conduct keyword research and analysis to identify growth opportunities.
• Assist in on-page optimization including meta tags, headings, URLs, and internal linking.
• Support off-page activities such as link-building and content outreach.
• Monitor website performance using tools like Google Analytics, Search Console, and SEO tools.
• Conduct competitor analysis and prepare SEO performance reports.
• Optimize existing content for search visibility and user engagement.
• Stay updated with the latest SEO trends, Google updates, and best practices.

Job description:

Job Title: Shopify Developer

We are looking for a talented and motivated Shopify Developer with 2–3 years of experience to join our growing team. The ideal candidate should have hands-on experience in Shopify theme customization, API integrations, and frontend development, with a good understanding of backend processes.

Responsibilities:-

Backend Development

• Develop and maintain server-side logic using Node.js, Vue.js, or TypeScript.
• Work with Shopify Admin & Storefront APIs (REST & GraphQL).
• Implement OAuth authentication, webhooks, and background processes.
• Integrate third-party services (CRM, ERP, and payment gateways).
• Ensure backend performance, scalability, and security.
• Manage Git-based version control and deployment processes.

Frontend Development

• Customize and maintain Shopify themes using Liquid, HTML, CSS, and JavaScript.
• Build responsive, user-friendly interfaces with React.js or Polaris.
• Collaborate with designers to implement UI/UX best practices.
• Ensure cross-browser and mobile compatibility.
• Maintain frontend performance and accessibility standards.

Skills & Qualifications

• 2–3 years of experience in Shopify development.
• Strong knowledge of Shopify APIs (REST & GraphQL).
• Hands-on experience with Shopify theme customization.
• Proficiency in Liquid, HTML, CSS, JavaScript, and React.js.
• Familiarity with Node.js, Vue.js, or TypeScript is a plus.
• Knowledge of Git, Shopify CLI, and deployment tools.
• Experience with OAuth, webhooks, and third-party API integrations.
• Strong debugging and problem-solving skills.
• Experience working in Agile/Scrum environments is an advantage.

Excellent C, C++, design skills with multithreading

Experience on Network Programming with Sockets, TCP/IP protocols (TCP, UDP, DNS, DHCP etc.) and application layer protocols like SNMP, HTTP/S, FTP, IPP, LPR, WSD

Ability to study and analyze network packets

• To be well versed in C#, ASP.NET, HTML, JavaScript, Ajax, OOPs concepts and SQL Server.
• Involved in code development and implementing database changes.
• Should have experience in complete SDLC Process.
• Candidate should have good analytical and problem solving skills.
• Should be a results oriented and good team player.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

Job Brief:

We are seeking a skilled WordPress developer to join our team. The ideal candidate will have experience in developing and maintaining WordPress websites, plugins, and themes.

The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Responsibilities

• Develop custom WordPress websites, plugins, and themes based on client requirements
• Modify existing WordPress websites, plugins, and themes
• Troubleshoot and fix any WordPress-related issues
• Optimize website performance, security, and SEO
• Collaborate with designers, content creators, and project managers to ensure timely and successful project completion
• Stay up-to-date with the latest trends and technologies in WordPress development

Requirements

• Proficient in PHP, HTML, CSS, JavaScript, and MySQL
• Proven experience with WordPress development
• Strong understanding of WordPress architecture and APIs
• Familiarity with popular WordPress plugins and frameworks
• Experience with version control systems such as Git
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Excellent communication and time-management skills

Benefits

• Competitive salary and benefits package
• Opportunity to work on exciting projects for a diverse range of clients
• Collaborative and supportive work environment
• Continuous learning and growth opportunities

If you are a talented WordPress developer looking for a new challenge, we would love to hear from you!

• Sourcing candidates using a variety of search methods to build a robust candidate pipeline
• Screening candidates by reviewing resumes and job applications, and performing phone screenings
• Taking ownership of candidate experience by designing and managing it
• Developing job postings, job descriptions, and position requirements
• Performing reference checks as needed
• Facilitating the offer process by extending the offer and negotiating employment terms
• Managing onboarding and new hire process
• Staying abreast of recruiting trends and best practices
• Managing the overall interview, selection, and closing process
• Ensuring all screening, hiring, and selection is done in accordance with employment laws and regulations

Desired Candidate Profile

• Proven work experience in talent acquisition roles in startup/product companies
• Strong knowledge and experience of recruiting product, engineering roles
• Strong communication & negotiation skills

• Be part of the customer success team and own a process in user onboarding journey

• Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.

• Ensure good customer experience and execute a feedback loop to improve the related processes

• Understand Crio’s product offerings and customer acquisition process

• Organize and manage work and report progress with CRM/Spreadsheets

• Good communication skills in English and Hindi (optional)

• 1+ years exp of customer handling roles preferred

• Motivation and drive to learn and grow in career

• Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
  
  
  

We are looking for a JavaScript Developer who is motivated to combine the art of design with the art of
programming. Responsibilities will include implementing visual elements and their behaviors with user
interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Responsibilities
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Work with an international team. Remote work / telecommuting is possible

Desired Skills and Experience
• Strong understanding of JavaScript, its quirks, and workarounds (our platform is pure JS)
• Solid experience (2+ years) with related Web Technologies ( HTML5, CSS3, SVG )
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Proficient understanding of CORS issues and ways to work with such issues
• Proficient understanding of social network APIs
• Good understanding of browser rendering behavior and performance
• Experience in mobile web development ( iOS / Android / Windows Mobile )
• Fluent with Linux/Unix environments
• Knowledge of PHP optional but desirable
• Writing and maintaining batch jobs to streamline processes (Shell, Perl etc.)
• Ability to set priorities and meet deadlines in a dynamic, fast paced environment
• Inclined to take ownership of tasks and to ship highly polished products with excellent attention to detail
• Responsible, self-motivated worker and team-player; excited about new technologies
• Strong verbal and written communication skills in English