Web Chat Support Process (Non Voice)

Job Description: Social Media Management (SMM) Intern

About Us:

Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Position Overview:

We are seeking a dynamic and enthusiastic Social Media Management Intern to join our team. The ideal candidate is passionate about social media, digital marketing, and has a creative flair. This internship provides an excellent opportunity to gain hands-on experience in social media management, content creation, and community engagement.

Responsibilities:

· Social Media Scheduling: Schedule and publish content on social media channels using social media management tools. Monitor and analyze the performance of posts and suggest improvements based on analytics.

·  Community Engagement: Respond to comments, messages, and mentions on social media platforms to foster community engagement .Identify and engage with influencers, partners, and followers to build brand awareness.

·  Research and Trends: up-to-date with industry trends, social media algorithms, and emerging platforms. Provide insights and recommendations for optimizing social media strategies based on industry best practices.

· Analytics and Reporting: Assist in tracking key social media metrics using analytics tools. Compile regular reports summarizing social media performance and suggest areas for improvement.

·Campaign Support: Support the planning and execution of social media campaigns, contests, and promotions. Collaborate with cross-functional teams to ensure seamless integration of campaigns across various channels.

Qualifications:

· Currently enrolled in a relevant undergraduate or graduate program (Marketing, Communications, Digital Media, or related field).

· Strong written and verbal communication skills.

· Familiarity with major social media platforms.

· Creative thinking and ability to generate innovative ideas.

·Basic understanding of social media analytics.

· Ability to work independently and as part of a team.

·Basic graphic design skills are a plus.

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Qualifications

• someone has IT/technical background to improve the IT operations
• Account Management and Sales skills
• Experience in Sales Management
• Digital Media and Digital Marketing skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Knowledge of e-commerce and online marketing
• Strong analytical and problem-solving skills

Role Description:

This is a full-time on-site role for a Digital Sales Manager at Bigpage. The Digital Sales Manager will be responsible for selling software, website design, Facebook marketing, SEO, PPC, Social media, digital media, and digital marketing.

The role involves day-to-day tasks such as creating and implementing sales strategies, maintaining client relationships, and utilizing digital marketing techniques to drive sales.

• Prepare sales proposal with quality and concise information
• Follow up the prospects on a regular basis to increase the sales
• Build a strong communication process for team and clients
• Weekly or Biweekly training and coaching to improve communication, sales and after sales
• Build a 30, 90 and 180 days plan to improve the new sales pipelines and renewals
• Report to management with actionable insights (i.e: Critical business issues, opportunities, key actions need to be taken, etc.) on regularly basis

We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). 

At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more. 

Job Responsibilities

• Developing applications for the Salesforce.com platform. 
• Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML. 
• Coding APEX and custom applications for Salesforce instances. 
• Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations. 
• Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise. 
• Code, configure, unit test and create supporting documentation for application development tasks.
• Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON)

Soft Skills Checklist

• Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must. 
• Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here. 
• Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. 

Tech Skills Checklist

• Strong Salesforce basics i.e. Configuration/Clicks concepts. 
• Apex, Visualforce/Lightning(Aura/LWC). 
• Excellent programming skills with a good understanding of OOPS. 
• Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).
• Knowledge of core HTML, CSS and Javascript concepts. 
• Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have).

Cultural Alignment Checklist 

• The educational part doesn't matter much. 
• CODING: Know, love and be comfortable in it. 
• OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech.
• We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same. 
• Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show. 
• Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis. 
• Strong Communication Skills: It's actually a MUST have for your experience level. 

Nice to have

• Salesforce Communities (Classic and using Communities).
• Taking ideas to AppExchange (OEM, Security Review).
• Developing SPA (Single Page Applications) in Salesforce.
• Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).
• Hands-on experience of Cordova, Ionic, and Hybrid mobile development.
• How OAuth, SOAP, SAML, and other integration patterns work.
• NoSQL and how modern database systems work.
• Classic DBMS MySQL, Postgres etc.
• AWS, Google or Microsoft cloud experience. 

Prefer Immediate Joiners with Node experience only
Minimum 2 Years of experience in NodeJS. Minimum 1 Year experience in MongoDB Minimum 1 Year of experience in ElasticSearch.

Candidate Profile:

Role: Marketing Campaign Coordinator

Vertical: Marketing 

Education:  Any graduate or postgraduate but  MBA - Marketing( preferred)

Understanding of: Marketing Campaigns, IT Sales process, CRM system, Lead sourcing

Total Experience: Around 2 years

Overview of the Company

Armentum is an IT Services company that provides the following services. 

1. Website Design and Development
2. Web and Mobile Application Development (LAMP and MEAN/MERN Stack)
3. SEO Services

and our development center is based in Bangalore, India. Our total team strength is over (50) people. Our team has deep expertise in building large scale applications in the finance, real estate, and banking industry. 

Specific Responsibilities

• Excellent Communication Skills and Content Writing skills - this is non-negotiable and is a must.
•  Will be responsible for planning and managing all Inbound and Outbound outreach campaigns that are a mixture of email marketing and telemarketing
• Having prior knowledge of working with Product Marketing 
• Coordinate with Telemarketer to make the follow-up to convert sourced leads into appointments
• Maintaining the KPI for the team and the campaigns, drafting an analytics report every month and evaluate the performance with the growth manager and do course correction where required.
• Prior knowledge of working on any CRM for an end to end marketing and sales campaigns 
• Promptly responding to emails from potential clients, coordinating with the sales team to ensure the appointment is set up, and to ensure all sales collaterals are ready before a sales call.

Ideal Candidate Description

• 1.5-2 years of working in Marketing services specifically in IT Product Marketing.
• Excellent Writing and Communication Skills
• Proficient using tools like MS Office & Google Drive
• Must possess knowledge of CRM systems and how they operate
• Excellent presentation skills
• Ability to learn things quickly 
• Industrious, Orderly and Disciplined
• Must be able to meet tight deadlines 
• Excellent documentation skills
• Ability to effectively communicate with different teams
• Quick thinker, ability to get things quickly, and to manage time