Web Chat Support Process (Non Voice)

🏢 About StepSecurity 

• StepSecurity is on a mission to secure the modern software development pipeline. Our CI/CD security platform helps development teams using GitHub Actions harden their workflows, mitigate supply chain threats, and gain visibility into risky behaviors—all with minimal friction. 
• We're a fast-growing, venture-backed startup trusted by security-conscious teams in both open source and enterprise environments. We've achieved 5x ARR growth and 4x customer base expansion in 2025, and are scaling rapidly toward ambitious revenue targets over the next two years. 

🎯 About the Role 

• We're looking for an AI-first Marketing & Revenue Operations professional who will be the operational backbone of our GTM engine. This isn't a traditional mops role, we don't want someone who manually manages CRM workflows and campaign sequences the old-fashioned way. We want someone who can train AI agents to do the work at 1000x scale. 
• You'll be the person who sees the whole GTM chessboard: content, community growth, inbound signals, outbound targeting, and pipeline analytics. You'll partner closely with Sales, Marketing, and Leadership to build systems, increasingly AI-powered that turn our rich market signals into revenue. 
• This role is ideal for someone who has strong business acumen and GTM instincts, is comfortable working with AI tools like Claude Code to build and train agents, and thrives as a jack-of-all-trades in a fast-paced startup. 

🔧 What You'll Do 

• AI-Powered GTM Operations 
• Build and train AI agents (using tools like Claude Code) to automate and scale marketing operations, content workflows, outbound targeting, and reporting 
• Connect and orchestrate our GTM data across platforms (HubSpot, Clay, LinkedIn, community product signals, GitHub data) to create a unified view of pipeline and intent 
• Develop automated enrichment and outreach workflows that turn inbound signals (community signups, LinkedIn followers, blog subscribers, free product usage) into qualified pipeline 
• Continuously improve AI agent performance through feedback loops and reinforcement—your job is to train the agents, not do the manual work yourself 
• Marketing Operations & Demand Generation 
• Own and optimize our marketing technology stack, centered on HubSpot, with a bias toward platform consolidation over tool sprawl 
• Build lead scoring models, campaign tracking, and attribution frameworks using a portfolio-level approach (measuring what categories of GTM activities drive results, not chasing perfect single-source attribution) 
• Manage data quality, segmentation, and intent signal aggregation across multiple sources (RB2B, PostHog, LinkedIn, community product, GitHub) 
• Develop LinkedIn as a pull channel: build workflows to capture follower/engagement signals, enrich via Clay, and route ICPs into nurture cadences 
• Support our product-led growth motion—track free-to-paid conversion, community-to-enterprise pipeline, and self-service adoption metrics 
• Revenue Operations & Analytics 
• Design and maintain dashboards for pipeline visibility, forecast accuracy, and revenue metrics (HubSpot dashboards + Looker for deeper analysis) 
• Establish and monitor KPIs across the customer lifecycle (MQL → SQL → Opportunity → Closed-Won), including self-service and PLG funnels 
• Analyze deal velocity, win/loss rates, NRR expansion (especially land-and-expand / true-up opportunities), and customer health signals 
• Partner with leadership on territory planning, capacity modeling, and Series A growth metrics 
• Identify process bottlenecks and drive continuous improvement across all GTM functions 

👤 Who You Are 

• AI-native mindset: You instinctively reach for AI tools to solve problems at scale. You've used Claude, ChatGPT, or similar tools not just for one-off tasks but to build systematic, repeatable workflows. Ideally, you have experience with Claude Code or similar agentic AI tools. 
• Business acumen and GTM instincts: You understand how a go-to-market motion is built and run end-to-end. You see the whole chessboard—not just your domain silo. You can connect content strategy to pipeline generation to revenue outcomes. 
• Systems thinker: You think beyond individual tools and channels. You understand how data flows between platforms, how signals from one channel inform actions in another, and how to build integrated systems rather than disconnected point solutions. 
• Comfortable with ambiguity and speed: You thrive at an early-stage startup where you wear five hats, processes are still being built, and the playbook is being written in real time. 
• 2-5 years of experience in Marketing Operations, Revenue Operations, Growth, or a related GTM role at a B2B SaaS company. We value adaptability and AI fluency over years of traditional mops experience. 
• HubSpot proficiency: You know your way around HubSpot CRM and can build workflows, dashboards, and reporting without hand-holding. You have a bias toward maximizing platform capabilities before adding new tools. 
• Data-driven: You're proficient with data analysis (Excel/Google Sheets, SQL is a plus) and can translate metrics into actionable insights for leadership. 
• Available for US overlap: You are able to maintain overlapping working hours with US morning hours (India evening hours) to collaborate with the leadership team and cross-functional stakeholders in real time. 
• 💡 Nice-to-Haves 
• Experience at an early-stage cybersecurity, DevOps, or developer tools startup 
• Familiarity with product-led growth (PLG) motions or open-source go-to-market strategies 
• Experience with Clay, Common Room, or similar intent signal and enrichment platforms 
• Hands-on experience building AI agents, automations, or skills using Claude Code, GPT, or similar tools 
• Background in developer-focused or technical product marketing 
• Experience with LinkedIn advertising and thought leadership amplification strategies 
• Light scripting or API experience for building custom automations 

• 🌟 Why Join StepSecurity? 
• Shape the GTM foundation at a pivotal growth stage—you'll be the first dedicated marketing/revenue ops hire as we scale through a period of rapid revenue growth 
• Build the future of AI-powered GTM operations—not just use existing playbooks, but pioneer how AI agents transform marketing and revenue ops 
• Work with passionate, mission-driven teammates committed to securing software supply chains 
• Fully remote with flexible hours 
• Competitive salary + equity package 
• Direct impact on company strategy and access to founders 
• Opportunity for rapid growth as we scale—this role could evolve into Director/VP of Revenue Operations 

Job Title: DevOps Engineer

Location: Mumbai

Experience: 2–4 Years

Department: Technology

About InCred

InCred is a new-age financial services group leveraging technology and data science to make lending quick, simple, and hassle-free. Our mission is to empower individuals and businesses by providing easy access to financial services while upholding integrity, innovation, and customer-centricity. We operate across personal loans, education loans, SME financing, and wealth management, driving financial inclusion and socio-economic progress. [incred.com], [canvasbusi...smodel.com]

Role Overview

As a DevOps Engineer, you will play a key role in automating, scaling, and maintaining our cloud infrastructure and CI/CD pipelines. You will collaborate with development, QA, and operations teams to ensure high availability, security, and performance of our systems that power millions of transactions.

Key Responsibilities

• Cloud Infrastructure Management: Deploy, monitor, and optimize infrastructure on AWS (EC2, EKS, S3, VPC, IAM, RDS, Route53) or similar platforms.
• CI/CD Automation: Build and maintain pipelines using tools like Jenkins, GitLab CI, or similar.
• Containerization & Orchestration: Manage Docker and Kubernetes clusters for scalable deployments.
• Infrastructure as Code: Implement and maintain IaC using Terraform or equivalent tools.
• Monitoring & Logging: Set up and manage tools like Prometheus, Grafana, ELK stack for proactive monitoring.
• Security & Compliance: Ensure systems adhere to security best practices and regulatory requirements.
• Performance Optimization: Troubleshoot and optimize system performance, network configurations, and application deployments.
• Collaboration: Work closely with developers and QA teams to streamline release cycles and improve deployment efficiency. [nexthire.breezy.hr], [nexthire.breezy.hr]

Required Skills

• 2–4 years of hands-on experience in DevOps roles.
• Strong knowledge of Linux administration and shell scripting (Bash/Python).
• Experience with AWS services and cloud architecture.
• Proficiency in CI/CD tools (Jenkins, GitLab CI) and version control systems (Git).
• Familiarity with Docker, Kubernetes, and container orchestration.
• Knowledge of Terraform or similar IaC tools.
• Understanding of networking, security, and performance tuning.
• Exposure to monitoring tools (Prometheus, Grafana) and log management.

Preferred Qualifications

• Experience in financial services or fintech environments.
• Knowledge of microservices architecture and enterprise-grade SaaS setups.
• Familiarity with compliance standards in BFSI (Banking & Financial Services Industry).

Why Join InCred?

• Culture: High-performance, ownership-driven, and innovation-focused environment.
• Growth: Opportunities to work on cutting-edge tech and scale systems for millions of users.
• Rewards: Competitive compensation, ESOPs, and performance-based incentives.
• Impact: Be part of a mission-driven organization transforming India’s credit landscape.

Role: Python Full Stack Developer

Onsite- Bengaluru

Experience: 3+ Years

Contract Duration: 6 Months

Notice0 less than 15 days

Key Responsibilities & Technical Expertise

• Design, develop, customize, and maintain Magento 2 websites, extensions, and modules.
• Build and enhance Progressive Web Applications (PWA) using Magento PWA Studio, React.js, and GraphQL.
• Integrate third-party systems including payment gateways, ERP, CRM, and other API-based services.
• Optimize site performance, caching, and scalability using tools like Redis, Varnish, and Elasticsearch/OpenSearch.
• Configure caching, indexing, and CDN for improved site performance.
• Expertise in HTML5, CSS3, LESS/SASS, JavaScript, jQuery, and TypeScript.
• Skilled in React.js, Redux, GraphQL, and REST APIs for modern frontend development in Magento PWA.
• Proficient in Magento theme development, custom module development, and UI component customization.
• Set up and manage Docker-based environments for local development, staging, and production deployments.
• Implement security best practices, perform regular updates, and maintain backup and disaster recovery strategies.

Where: Hyderabad/ Bengaluru, India (Hybrid Mode 3 Days/Week in Office)

Job Description:

• Collaborate with stakeholders to develop a data strategy that meets enterprise needs and industry requirements.
• Create an inventory of the data necessary to build and implement a data architecture.
• Envision data pipelines and how data will flow through the data landscape.
• Evaluate current data management technologies and what additional tools are needed.
• Determine upgrades and improvements to current data architectures.
• Design, document, build and implement database architectures and applications. Should have hands-on experience in building high scale OLAP systems.
• Build data models for database structures, analytics, and use cases.
• Develop and enforce database development standards with solid DB/ Query optimizations capabilities.
• Integrate new systems and functions like security, performance, scalability, governance, reliability, and data recovery.
• Research new opportunities and create methods to acquire data.
• Develop measures that ensure data accuracy, integrity, and accessibility.
• Continually monitor, refine, and report data management system performance.

Required Qualifications and Skillset:

• Extensive knowledge of Azure, GCP clouds, and DataOps Data Eco-System (super strong in one of the two clouds and satisfactory in the other one)
• Hands-on expertise in systems like Snowflake, Synapse, SQL DW, BigQuery, and Cosmos DB. (Expertise in any 3 is a must)
• Azure Data Factory, Dataiku, Fivetran, Google Cloud Dataflow (Any 2)
• Hands-on experience in working with services/technologies like - Apache Airflow, Cloud Composer, Oozie, Azure Data Factory, and Cloud Data Fusion (Expertise in any 2 is required)
• Well-versed with Data services, integration, ingestion, ELT/ETL, Data Governance, Security, and Meta-driven Development.
• Expertise in RDBMS (relational database management system) – writing complex SQL logic, DB/Query optimization, Data Modelling, and managing high data volume for mission-critical applications.
• Strong grip on programming using Python and PySpark.
• Clear understanding of data best practices prevailing in the industry.
• Preference to candidates having Azure or GCP architect certification. (Either of the two would suffice)
• Strong networking and data security experience.

Awareness of the Following:

• Application development understanding (Full Stack)
• Experience on open-source tools like Kafka, Spark, Splunk, Superset, etc.
• Good understanding of Analytics Platform Landscape that includes AI/ML
• Experience in any Data Visualization tool like PowerBI / Tableau / Qlik /QuickSight etc.

About Us

Gramener is a design-led data science company. We build custom Data & AI solutions that help solve complex business problems with actionable insights and compelling data stories. We partner with enterprise data and digital transformation teams to improve the data-driven decision-making culture across the organization. Our open standard low-code platform, Gramex, rapidly builds engaging Data & AI solutions across multiple business verticals and use cases. Our solutions and technology have been recognized by analysts such as Gartner and Forrester and have won several awards.

We Offer You:

• a chance to try new things & take risks.
• meaningful problems you'll be proud to solve.
• people you will be comfortable working with.
• transparent and innovative work environment.

To know more about us visit Gramener Website and Gramener Blog.

If anyone looking for the same, kindly share below mentioned details.

Total Experience:

Relevant Experience:

Notice Period:

CTCT:

ECTC:

Current Location:

• Design and Build sophisticated and highly scalable apps using flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and Build the designs and Wireframes into high quality responsive UI code.
• Write efficient queries for core Data.
• Explore feasible architectures for implementing new features.
• Resolve any problems existing in the system and suggest and add new features in the complete system.
• Suggest space and time efficient Data Structures.
• Follow the best practices while developing the app and also keeping everything structured and well documented.
• Document the project and code efficiently.
• Manage the code and project on Git in order to keep in sync with other team members and managers.
• Interact with the Product Manager to help understand end-user feedback.
• Ensure security guidelines are always followed while developing the app.
• Suggest new features and/or enhancements.
• Maintain software through product lifecycle including design, development, verification and bug fixes.
• Resolve all the bugs in a timely manner.
• Execute app verification protocol.
• Follow company policies and quality procedures to ensure quality product deliverables.
• If you have experience with Bluetooth Low Energy (BLE) based devices and related applications please highlight the same in your resume

• REQUIREMENTS

  • Write hand-coded HTML5, JS, and CSS(SCSS) that is thoroughly standards-compliant.

  • Solid Javascript experience.
    -WordPress Must needed
    -Experience designing and developing responsive design websites

  • Knowledge of modern authorization mechanisms, such as JSON Web Token

  • You know how to architect all components of a frontend project

  • You have experience reading API documentation and working with different endpoints to compose the desired effect

  • You know how to run projects through solid processes (things like code reviews, reviewing stories, planning)

  • Ability to understand business requirements and translate them into technical requirements

  • Picks up new technologies quickly and efficiently

  • Uses Git effectively

  • Know how to create tests and why it's important

  • Knowledge of OOP and software design principles

  • You know how to optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.

  • Knowledge of responsive frontends

  • You don't have to be an expert in backend tech, but you'll need to understand how to integrate with the backend guys.

  • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

• WHAT do WE expect?

  • Someone who is comfortable taking on multiple projects at the same time, juggling tasks.

  • Experience of working in and collaborating with teams

  • Should take ownership of tasks.

  • Acumen. You must be able to think and judge multiple solutions for a problem and be able to reason between them.

   

  GOOD TO KNOW

  • Experience in Linux and command-line interface.

  • JS/Webpack/Browserify.