
Web Chat Support Process (Non Voice)
at We have urgent opening for the Position of Web Chat Support Process (Non Voice).

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Key Responsibilities:
- Client Acquisition: Identify and pursue new business opportunities in the residential sector.
- Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
- Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
- Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
- CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
- Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.
About Company
Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.
Our services include unique technology-driven processes and analytics, consulting, execution and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.
We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful decor and ambience.
Responsibilities
• Identify opportunities for new products
• Analyse how a new product ties in with market needs and consumer preferences
• Set design requirements based on briefs from internal teams and clients
• Research materials and techniques
• Sketch drafts on paper or digitally (for example, using CAD)
• Mock-ups and prototyping
• Use 3D modelling software to design products
• Produce prototypes and test functionality
• Improve the design of existing products
• Gather feedback from product users
• Presentation
• Strong knowledge of the industry and market trends
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and
techniques
• Handy and experienced with all materials in the market.
Desired Candidate Profile:
• 5+ years’ experience as a Product Designer
• Experience in industrial design
• Creativity in mixing up colours, shapes and techniques
• Hands-on experience with computer-aided design tools
• Good knowledge of 3D modelling software
• Time-management skills
• Adaptability
• Excellent attention to detail
• Ability to collaborate with cross-functional team members
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve
• Skilled in making detailed technical working drawing of the product
• Creative problem-solving skills
Qualification:
• Diploma or Degree in Product Designing
Must Know Software:
• Adobe Photoshop
• Adobe InDesign
• Illustrator
• AutoCAD
• Rhinoceros
• Key shot
• Fusion 360
• 3DMax
• Sketch Up
• MS Office

• Experience in system design and building IoT systems in resource and power constrained environments
• Proficient in C language on embedded platforms and familiarity with hardware design of embedded system is a plus
• Development on Linux Platform/RTOS with an emphasis on embedded device driver development, multi-threading, and firmware debugging
• Experience with mesh network or sensor network and communication
• Good understanding of multiple IoT platform components is essential
• Solid working knowledge using IoT hardware platforms, communication boards, and gateways
• Hands-on in internet protocols and software development using protocols including LoRA, Wi-Fi, BLE, ZigBee, NB-IoT, M2M,6LoWPAN, Ethernet etc.
• Expert hands-on proficiency in developing applications using one or more technology stacks
• Strong hands-on understanding of scalability, security, high availability, and operational requirements
• Sound and proven decision-making skills to influence the technology choice and implementation methodologies
• Hands-on in object-oriented programming principles, design patterns, and software architecture
• Good with rapid problem solving, a strong technical background, and passion for continuous improvement
• Must have had hands on experience with Connected smart products having Product and Application software, data and Cloud
• Must have intimate knowledge of tools and processes used for Product(firmware) and/or Application software and/or Device hardware and/or Cloud
• Must be intimately familiar with Agile and Scrum, in the creation of dashboards for Sprints. An expectation would be to implement Scrum within the organization
• Must have strong familiarity with SMAC(social media, mobile, analytics and cloud) trends and application to saleable product categories
• Must have worked closely with Mechanical/Electrical/Electronics engineering teams in the development of smart/connected products.
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills and excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
What you will do:
- Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
- A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
- Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
- Data Driven: Maintaining a track record of data driven decision making
- Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
- A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
- A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
- Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.
What you need to have:
- Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
- 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
- Experience with managing people and projects is a must
- Expertise in J2EE server technologies
- Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
- Experience with high performance websites catering to high daily traffic is a plus
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes


About the Company –
TekEat platform is designed for restaurant owners and food vendors who wish to earn more from online food delivery channel through an integrated ad-network. TekEat provides complete suite of Restaurant management solution with integrated advertisement channel in their end-customer-facing applications such as Restaurant’s Online menu and TekEat’s Customer Side application.
Job Objectives –
- Integration of user-facing elements developed by front-end developers with server-side logic
- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Collaborate with senior management, operations & business team
- Building Rest APIs and maintain Database optimizations
Responsibilities –
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions.
- Skills And Qualifications
- Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance (Depending on the specific project)
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Strong Knowledge of SQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git

A strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features across Android, IOS and Web. He should be able to handle the complete app development lifecycle independently and give a quick turnaround with the set deliverables and timelines.

- Writing back-end code and building efficient PHP modules.
- Write clean, well-designed code.
- Updating and altering application features to enhance performance.
- Conducting analysis of website and application requirements.
- Developing back-end portals with an optimized database.
- Integrating data storage solutions.
- Troubleshoot and fix any issues relating to PHP programs.
- Ensure smooth operations of web processes and infrastructure.
- 3+ years of Professional Full time experience building and maintaining complex software on a cross-functional team. You'll join us in writing clean, maintainable software that solves hard problems. You'll write testable, quality code. You'll push the team and the mission forward with your contributions.
- Strong database skills
- Bachelors or Masters in Computer Science Engineering (or equivalent)
- Minimum product dev experience of 3+ years in web/mobile startups with expertise in designing and implementing high performance web applications.
- You're an incessant problem solver and tougher the problem gets, more fun you have.
- You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production env and finally monitoring.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- User authentication and authorization between multiple systems, servers, and environments.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Proficient understanding of code versioning tools, such as Git, BitBucket.
- Good knowledge of relational databases, version control tools, and developing web services.
Must Have Skills:
- Good experience in Pyspark - Including Dataframe core functions and Spark SQL
- Good experience in SQL DBs - Be able to write queries including fair complexity.
- Should have excellent experience in Big Data programming for data transformation and aggregations
- Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
- Good customer communication.
- Good Analytical skills
Technology Skills (Good to Have):
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
- Azure Synapse or Azure SQL data warehouse
- Spark on Azure is available in HD insights and data bricks


Full-Stack Developer
Are you a cricket enthusiast who also loves to build world-class
technology products?
CricHeroes is looking for an All Rounder Full Stack Developer, who is passionate about scaling up India's one of a kind niche B2C platform and the pulse of the nation - Cricket!
This might be a great opportunity for you if
- You are an action and result oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.
- You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation
- You have hands-on experience in designing and developing applications and object-oriented analysis and design using common
- design patterns.
Who are we?
CricHeroes is the world's largest Cricket Network with more than 7 Million
users. It helps local cricketers showcase their talent, get recognition and
improve their game with data.
What are we looking for, in you?
- You are an ambitious problem solver who is constantly learning and
- updating yourself with the latest technology and an expert in
- technology development.
- In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 2-6 years
- Strong analytical skills and problem-solving aptitude
- Attention to details
- You have demonstrated a track record in delivering ambitious targets.
- You believe in teamwork.
- You have a Bachelor's degree in Computer Science (or Equivalent).
- Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis
- Preferable skills in AWS, Big Data, Analytics, Google Cloud.
What are we looking for, from you?
- You will write well-designed, testable, efficient code.
- You will ensure the code and designs are in compliance with specifications as developed.
- You will prepare and produce releases of the software platform and support continuous improvement by investigating alternatives and technologies.
- Work as part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Build customer-facing UI and back-end services
- Code, test and operate node.js based services
- Effectively use tools and ingenuity to identify and fix defects before they become a problem
- A good Stackoverflow profile is a big plus.
We are made in India by the passionate cricketers for the passionate cricketers of the world!
If this excites you and you want to be part of our team to help us win the
scores by building a one-of-a-kind app for all the cricketers around the
world, please apply here.

