Web Chat Support Process (Non Voice)

What You’ll Do:

We are looking for a talented candidate with several years of experience in software Quality Assurance to join our QA team. This position will be at an individual contributor level as part of a collaborative, fast-paced team. As a member of the QA team, you will work closely with Product Managers and Developers to understand application features and create robust comprehensive test plans, write test cases, and work closely with the developers to make the applications more testable. We are looking for a well-rounded candidate with solid analytical skills, an enthusiasm for taking ownership of features, a strong commitment to quality, and the ability to work closely and communicate effectively with development and other teams. Experience with the following is preferred:

• Python
• Perl
• Shell Scripting
• Selenium
• Test Automation (QA)
• Software Testing (QA)
• Software Development (MUST HAVE)
• SDET (MUST HAVE)
• MySQL
• CI/CD

Who You Are:

• Hands on Experience with QA Automation Framework development & Design (Preferred language Python)
• Strong understanding of testing methodologies
• Scripting
• Strong problem analysis and troubleshooting skills
• Experience in databases, preferably MySQL
• Debugging skills
• REST/API testing experience is a plus
• Integrate end-to-end tests with CI/CD pipelines and monitor and improve metrics around test coverage
• Ability to work in a dynamic and agile development environment and be adaptable to changing requirements
• Performance testing experience with relevant automation and monitoring tools
• Exposure to Dockerization or Virtualization is a plus
• Experience working in the Linux/Unix environment
• Basic understanding of OS

About Codemonk

Codemonk is a leading product design and engineering company specializing in AI/ML-driven solutions. We collaborate with Indian, global clients to build innovative, scalable, and cutting-edge technology products.

Role Overview

We are seeking highly motivated candidates who are passionate about sales and business development. As a Sales Intern, you will gain hands-on experience in identifying new business opportunities, engaging with potential clients, and supporting sales operations. This role is ideal for someone looking to build a career in sales while working in a dynamic, fast-paced environment.

Key Responsibilities (KRAs)

1. Lead Generation & Prospecting – Research and identify potential clients in the Indian, US and GCC markets.
2. Cold Outreach & Follow-ups – Assist in email campaigns, LinkedIn outreach, and follow-up with leads.
3. Sales Pipeline Management – Maintain and update CRM records to track leads and opportunities.
4. Market Research – Analyze market trends and competitor activities to refine sales strategies.
5. Proposal & Presentation Support – Assist in preparing sales decks, proposals, and reports.
6. Client Engagement – Coordinate meetings, calls, and discussions with prospective clients.
7. Collaboration with Internal Teams – Work closely with marketing and delivery teams to align sales efforts.

Skills & Qualifications

• Pursuing BBA/MBA with a focus on Sales, Marketing, or Business Development.
• Available for a duration of 4-6 months.
• Strong communication and interpersonal skills.
• Basic understanding of sales strategies and CRM tools.
• Proficiency in MS Office (Excel, PowerPoint) and LinkedIn networking.
• Self-motivated with a proactive approach to learning and problem-solving

Benefits

• Hands-on experience in global sales strategies.
• Exposure to the AI/ML and product engineering industry.
• Opportunity to work with experienced professionals and mentors.
• Potential for a full-time opportunity based on performance.

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Working closely with the engineering team to guide and drive the roadmap
• Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication (both internally and with customers)
• Owning the product metrics driving scale, efficiency and experience
• Working closely with business to build the growth road-map

Desired Candidate Profile

• B.E/BTech and/or MBA
• At least 4 years of product management experience where you have played a significant role in the creation of new products or had end to end ownership of a product
• B2C product management experience, preferably in lending tech startups
• A strong technical background, enabling meaningful contribution to technically-driven features
• Previous development experience in some form is required    

We are looking for a smart, passionate hands-on engineer to join our team. In this role, you will be responsible to drive innovation in full-stack development of complex web applications, while improving performance, scalability, and maintainability.

You should:

1. Have thorough knowledge of JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap.
2. Be familiar with different PHP CMS (WordPress, Drupal, Joomla) and frameworks.
3. Be able to unit test the code components; Document the code and the functionality.
4. Be a good and quick learner, and open to learn new technologies in JavaScript Frameworks.
5. Good to have experience in MySQL/ MariaDB databases.
6. Good to have experience working with outside data sources and API’s.
7. Have Good Communication skills.

1. Deliver stable and scalable solutions in HTML, and JavaScript
2. Update existing components to support changing needs.
3. Improve the internal team culture of high-quality software development.
4. Cooperate with team members on maintaining existing solutions beyond means of code development.
5. Work on bug fixing and improving application performance.

What we offer:

• Various challenges ranging from scratch design/architecture to end-user experienced performance.
• Flexible working process, openness to suggestions and a fresh point of view.
• Room for self-improvement and knowledge exchange within the team.
• Close cooperation with Customer Experience Team providing actual feedback on end-user experience.
• Transparent cooperation with business stakeholders.

Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us

Learn more about us: https://grappus.com/">https://grappus.com/

We are seeking a Senior Java Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.

• Ability to write elegant and readable code
• Excellent problem solving skills and love technical challenges
• Comfortable working in a team-oriented and collaborative environment
• Strong understanding of Agile and Lean software development processes and practices
• Stays plugged into emerging technologies/industry trends and applies them proactively
• Knowledge of software best practices, like test driven development and continuous integration

• BE/BTech in Computer Science or a related field or equivalent practical experience

• 2+ years of software development experience including deep, hands on experience in building back end applications using Java and Spring ecosystem
• Strong command over core Java:
  • Understands the application of java best practices including logging & exception handling
  • Familiar with the Java Concurrency model
  • Understands Java collections, generics and java 8 based functional programming features
• Has extensively used the Spring ecosystem:
  • Spring Boot
  • HTTP/REST API development
  • Spring Data (JPA)
  • ORM tools like Hibernate (can fine tune mappings for performance)
  • Unit and integration testing facilities of Spring Boot
• Experience coaching and mentoring junior developers
• Aggressive problem diagnosis and creative problem solving skills and client handling skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Implemented CI/CD in any of the projects done and experience with Test Driven Development

• Understanding of API Development best practices
• Knowledge of Kubernetes/Docker and Devops
• Some or all of these AWS services: EC2/ECS; lambda; SQS/SNS; API Gateway, Cognito; Elastic Search
• Has contributed to the development or enhancement of CI/CD pipelines in a previous project
• Contributed in the creation of end-end automation tests (functional or non-functional)
• Has designed relational databases; conversant with SQL
• Personal projects or contributions to the open source community
• Strong organizational skills to juggle multiple tasks within the constraints of timelines
• Team player (those great personality types that people love to work with)
• Great communication skills