Web Chat Support Process (Non Voice)

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

Key Responsibilities:

• Design, implement, and maintain server-side applications, APIs, and databases.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Develop RESTful APIs, GraphQL, or other web services that integrate with databases and external services.
• Write clean, efficient, and reusable code while following best practices for backend development.
• Optimize applications for speed and scalability.
• Ensure the security of applications, databases, and data handling practices.
• Troubleshoot and debug issues in production and development environments.
• Write unit and integration tests to ensure the reliability and stability of the backend code.
• Work with databases (SQL or NoSQL) and optimize database queries for performance.
• Implement caching mechanisms to improve application performance.
• 
  

Looking for a .Net Core Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in .Net Core.There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

  1)Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

  2)Minimum of 2 years of experience as a .Net Developer

  3)Proficiency in MVC Framework, WEBAPI, Webform, C#,sql queries

  4) Aptitude for learning new technologies quickly.

  5)Good problem-solving and analytical skills

.What We Offer:

 1)Glassdoor rating of 4.8, indicating high employee satisfaction.

 2) Free healthcare benefits.

 3)Strong focus on upskilling and professional development opportunities.

 4)Diverse and inclusive work environment.

 5)Competitive compensation and benefits package.

 6)Emphasis on maintaining a healthy work-life balance.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.
• Must have completed at least 3 month course.
• Should be an Analytical thinker and Self Motivator

Job Title: Talent Acquisition Executive.

Reporting: Talent Acquisition Manager

Location: Bangalore (Work from home till further confirmation)

Company URL: http://www.sportzvillage.com">www.sportzvillage.com

About – Talent Acquisition Executive, Sportz Village

We are looking out for a bright and qualified Talent Acquisition specialist to join our team. He/she will be primarily accountable for Inviting job applications, Sourcing, Screening, Shortlisting, Interviewing, and Onboarding the right mix of skilled human resources as per the organizational needs, especially the sports enthusiasts.!! 😊

As acquiring talented people is getting harder, your position will play a crucial role for our company to stay competitive in the market!!

Key Accountabilities

• Screen candidates resumes and job applications
• Source and recruit candidates by using databases, job Portals, social media, employee referrals etc.
• Performing in-person and phone interviews with candidates
• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
• Making recommendations to company hiring managers.
• Coordinating interviews with the hiring managers.
• Following up on the interview process status.
• Rolling our offers and getting the candidate join on time.
• Maintaining relationships with team to ensure staffing goals are achieved.
• Communicating employer information and benefits during screening process.
• Staying current on the company’s organization structure, personnel policy, and federal and  
• Serving as a liaison with federations, colleges, and industry associations.
• Completing timely reports on employment activity.

Requirements

• Good to have Bachelors’/Master’s degree in human resource.
• Must have - good knowledge in recruitment
• Good communication skills
• High level of relationship orientation  
• Proficiency in MS Office

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

• Bachelor/Diploma in Fine Arts or Multimedia Institution.
• Experience of 6+ years as Sr. Visualizer or Art Director in Creative/Ad Agency or Design Firm
• Hands-on experience in CorelDraw, Photoshop, Illustrator, InDesign.
• Able to understand the brief of the client & transform them into tangible designs.
• Visual thinker & Ideator, who can come up with concepts and ideas in a very creative and innovative manner.
• Experience in Print & Digital media
• Passed Commercial Art from a reputed institute
• Comfortable on both Windows and Mac.