Web Chat Support Process (Non Voice)

Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

• Experience in development C# .net mvc
• Experience in Entity Framework, Linq
• Experience in Scripting (JavaScript, Jquery)
• Experience in MS SQL with Stored Procedures
• Good understanding on the SDLC
• Experience in Agile Methodology  
• Good communication

Role: Sr QA Engineer.

Job Description:

Distacart is seeking a Senior QA Engineer to join our team. The successful candidate will be responsible for developing and maintaining infrastructure, tests, and automation for our e-commerce platform.

Qualifications.

1.     B. Tech /B.E/ M.Tech with CS/IT with 60% Mandate.

Responsibilities:

1. Design, develop, and maintain test automation infrastructure and frameworks.
2. Develop and execute manual and automated tests to ensure the quality of our e-commerce platform.
3. Work with cross-functional teams to understand requirements and identify potential issues.
4. Participate in code reviews to ensure that quality standards are met.
5. Investigate, reproduce, and report defects in a timely manner.
6. Continuously improve our testing processes and practices.

Requirements:

1. Experience with test automation tools and frameworks
2. Experience in building test infra to support automation
3. Experience in building mobile browsing test infra using selenium browser stack/ lambda test/ jenkins.
4. Strong programming skills, preferably in Python
5. Experience with Selenium or similar web automation tools
6. Familiarity with RESTful web services and API testing
7. Experience with Git and continuous integration tools
8. Strong analytical and problem-solving skills
9. Proven ability to work independently and in a team environment.
10. Experience with e-commerce platforms is a plus.

This is a full-time position with a competitive salary and benefits package. If you have a passion for quality assurance and a desire to work with a talented team in a fast-paced environment, we want to hear from you!

Please share your updated profile along with the below details through mail.

Total Exp :

CTC :

Exp CTC :

Official NP :

Current Location :

Thank you.

Roles :-

• 5+ years' experience in back end development with Angular.
• Experience and flexibility to work on backend or frontend tech stack depending on the project backlog.
• Strong experience in Databases and API Integration
• Having good experience with back-end programming languages like Node.JS, PHP, Python, Express.js, Angular, React, HTML/CSS, JavaScript, XML
• Exposure to the product development on AWS cloud platforms/Third party API integration and payment gateways
• Knowledge of code versioning tools (such as Git)
• Knowledge of multiple JavaScript frameworks and libraries (e.g. Bootstrap, jQuery)
• Familiarity with databases (e.g. MySQL, MongoDB)
• Knowledge of API design and development
• Excellent communication and teamwork skills and Ability to perform under pressure

Responsibilities :-

• Developing front end website architecture.
• Ensuring cross-platform optimization for mobile phones.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality

Technical Skills:- Angular, Nodejs, Python/PHP, MongoDB/Mysql, API

Notice Period:- 1 month or less (immediate joiner - Preferred )

Location: Noida, Work From Office

Business development can be summarized as the ideas, initiatives, and activities that help make a business better.

The target area would be clients looking forward to Digital Marketing services. Hence includes,

• Increasing revenues
• Growth in terms of business expansion,
• Increasing profitability by building strategic partnerships and making strategic business decisions.
• Responsible for prospecting, identifying, and developing business with new customers                              
• Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
• Introduce the new client to the operations team and assist the operations team to work for the new client.
• Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
• Providing management with client/market feedback.
• Ability to identify client needs and decide deliverables for the same.
• Should be self-driven, target-oriented, and passionate

Role Business

• Industry Type IT
• Functional Area Sales & Business Development
• Employment Type Full Time, Permanent
• Role Category BD / Pre Sales

Education

• UG: Any Graduate
• PG: Any Postgraduate
• Doctorate: Doctorate Not Required

• While working in a team environment, develop PowerApp applications to design document specifications.
• Provide estimates on a required effort to complete design documents.
• Anticipate risks and issues early and coming up with solutions.
• Keeping up to date with the latest trends and certifications while understanding how these relate to the services the company offers.

• Microsoft Dynamics CRM Development experience, with at least 1-year PowerApp development experience
• PowerApps, Power Automate, REST API integration, Azure Functions, Integrations with Dataverse.
• An IT software development background with a minimum of 3 years of Software development experience
• Knowledge of SDLC and Agile methodologies
• Ability to provide technical advice and proven technical expertise in developing and building fit-for-purpose solutions.