Web Chat Support Process (Non Voice)

Company Overview

IndiWork Software Solutions Pvt. Limited is a full-service provider for web design, development, and online marketing, serving various industries globally. Located in Mohali, we enable businesses to enhance their web presence, achieve better search rankings, and convert leads. Focusing on scalable business solutions, our mission is to allow clients to concentrate on marketing and sales, while we manage seamless back-end operations. We value passion, commitment, integrity, innovation, teamwork, and trust.

Job Overview

IndiWork Software Solutions Pvt. Limited is seeking a passionate and committed Mid-Level Senior Digital Marketing professional to join our team on a full-time, hybrid basis. The position is based out of Mohali, with work extending to Chandigarh, Ambala, and Patiala. The ideal candidate will possess proven expertise in digital marketing strategies and tools, contributing significantly to our mission of delivering scalable solutions.

Qualifications and Skills

• Proven expertise in SEO/SEM to drive site traffic and improve search rankings (Mandatory skill).
• In-depth knowledge of Google Analytics for monitoring web traffic and generating insights (Mandatory skill).
• Proficiency with Email Marketing Platforms to create, send, and evaluate email campaigns (Mandatory skill).
• Experience using Content Management Systems for updating and managing site content effectively.
• Strong capability in Social Media Marketing to increase brand awareness and engage with customers.
• Ability to conduct thorough Data Analysis to assess campaign performance and optimize marketing strategies.
• Expertise in setting up and managing Pay-Per-Click Advertising to maximize reach and investment return.
• Familiarity with Marketing Automation Tools to streamline marketing processes and campaigns.

Roles and Responsibilities

• Develop and execute comprehensive digital marketing strategies to enhance online presence and lead generation.
• Manage and optimize marketing campaigns across SEO, SEM, email, and social media platforms.
• Utilize Google Analytics to track performance metrics, identify trends, and report on key marketing KPIs.
• Oversee content management processes to ensure consistent and impactful messaging across all channels.
• Collaborate with cross-functional teams to align marketing goals with business objectives.
• Perform data-driven analysis to optimize marketing efforts and improve conversion rates.
• Implement pay-per-click advertising strategies that align with business goals and budget considerations.
• Enhance marketing automation processes to increase efficiency and scalability of campaigns.

About Cognida.ai

Our Purpose is to boost your competitive advantage using AI and Analytics.

We Deliver tangible business impact with data-driven insights powered by AI. Drive revenue growth, increase profitability and improve operational efficiencies.

We Are technologists with keen business acumen - Forever curious, always on the front lines of technological advancements. Applying our latest learnings, and tools to solve your everyday business challenges.

We Believe the power of AI should not be the exclusive preserve of the few. Every business, regardless of its size or sector deserves the opportunity to harness the power of AI to make better decisions and drive business value.

We See a world where our AI and Analytics solutions democratise decision intelligence for all businesses. With Cognida.ai, our motto is ‘No enterprise left behind’.

Qualifications 

Bachelor's degree in BE/B. Tech /MCA

6+ years of experience

Position: Integration Engineer

Location: Hyderabad, India

Job Description

• Strong hands-on experience building and managing integrations using Workato along with any (similar iPaaS platforms such as Boomi or MuleSoft)
• Solid understanding of API-based integrations, data flows, and automation workflows
• Ability to triage and resolve connectivity issues with external and third-party SaaS systems (e.g Salesforce, Sharepoint, NetSuite)
• Ability to work collaboratively with our Implementation and Product teams to design, test, and deploy integrations

About HeyCoach:

We are an exceptional group of highly skilled individuals, passionate about addressing a fundamental challenge within the education industry. Our team consists of talented geeks who possess a deep understanding of the issues at hand and are dedicated to finding innovative solutions. In our quest for excellence, we are constantly seeking out remarkable individuals who can contribute to our growth and success. Whether it's developing cutting-edge technologies, designing immersive learning experiences, or implementing groundbreaking teaching methodologies, we consistently strive for excellence.

Job Description:

• Mobile App Development: Collaborate with cross-functional teams to design, develop, test, and deploy robust and scalable Android applications.
• Code Optimisation: Write clean, maintainable, and efficient code, with a focus on performance and responsiveness. Identify and address bottlenecks and bugs.
• UI/UX Implementation: Work closely with designers to implement visually appealing and intuitive user interfaces. Ensure seamless integration between the front-end and back-end components.
• API Integration: Integrate with RESTful APIs and third-party services to enhance app functionality and data exchange.
• Testing and Debugging: Conduct thorough testing of applications, including unit testing and debugging. Collaborate with quality assurance teams to ensure the delivery of high-quality software.
• Platform Compatibility: Stay updated on the latest Android platform updates and ensure compatibility with various devices and screen sizes.
• Performance Optimization: Continuously optimize application performance, keeping up with best practices and industry standards.
• Collaboration: Work closely with other developers and team members to achieve project goals. Participate in code reviews and knowledge-sharing sessions.

Requirements:

• Engineers with 1-6 years of experience in shipping consumer-facing Android apps with the large user base, ideally currently available on the Google Play Store.
• Top-notch programming skills in Java, Kotlin and Android along with MVVM, Dagger2, Room, LiveData, Coroutine & JetPack-Components.
• Command of memory management, view hierarchy, battery optimisation and in-depth experience with multi threaded and networked applications.
• Worked with Restful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL.
• Thorough working knowledge of Android Studio with the Gradle build system.
• Understanding the quirks of the fragmented ecosystem of Android OS versions and devices.
• Focus on Material Design principles and pixel-perfect implementation of the design into code.
• Solid experience with Git Care for quality with an obsession for performance and willingness to spend time testing the team's work as well as yours.

Position Overview:

We seek a talented and experienced professional to serve as the Head of Engineering and a Senior Backend Developer with expertise in Go (Golang). In this dual role, you will lead our engineering team and contribute hands-on to developing our B2B SaaS platform, which aims to revolutionize blue-collar worker training in India. You will work closely with cross-functional teams, set engineering standards, and ensure the successful execution of our technology initiatives.

As Head of Engineering:

• Oversee the recruitment, mentoring, and performance management of engineering team members.
• Define and maintain engineering best practices, coding standards, and development methodologies.
• Manage project timelines, resources, and budgets
• Foster a culture of innovation, collaboration, and continuous improvement within the engineering team.
• Drive technical decisions and architecture discussions to ensure scalability, security, and maintainability.

As Senior Backend Developer (Go):

• Design the architecture and implement high-performance, scalable, and reliable backend services in Go.
• Write clean, maintainable, and efficient code while ensuring the security and integrity of the platform.
• Optimize and fine-tune the backend components for maximum speed and scalability.
• Develop and maintain RESTful APIs for seamless integration with frontend and external systems.
• Implement asynchronous programming and event-driven architecture for handling concurrent requests efficiently.
• Work on data modelling and integration with databases for data storage and retrieval.
• Write unit tests and perform code reviews to maintain code quality and ensure robustness.

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

Job description

Job responsibilities

• Gather functional requirements and develop Identify & resolve defects/bugs in pre-production, production, QA testing & post-release patches
• Design and build scalable APIs (application programming interface)
• Write clean, efficient, and reusable code
• Build compelling web applications using best practices of the AngularJS  Master’s degree in Computer Science (or equivalent experience)
• 3+ years of experience as a Full-stack developer (rare exceptions for highly skilled devs) framework
• Analyze website performance and drive improvements QA/QE

Minimum requirements

• Bachelor’sProficiency in AngularJS, Node.js, and related technologies
• Proficient in HTML5, CSS3, and JavaScript
• Experience with REST APIs and third-party libraries
• Good knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS
• Fluency in English to collaborate with engineering managers
• The ability to work full-time (40 hours/week) with a 4 hour overlap with US time zones
• technical specifications
• Work cross-functionally with developers, designers, product managers, Preferred skills
• Command over complex code bases, large systems & version control systems like Git
• Working knowledge of database, APIs, proxies, caching layer, and other web services
• Experience in cross-browser compatibility, and responsive design of the applications
• Expert understanding of server-side logic and front-end performance optimization
• Excellent command over algorithms, data structures, and computer science fundamentals

• Implements new hire onboarding, orientation and employee recognition programs
• Performs routine tasks required to administer and execute plans on compensation, benefits and leave; disciplinary matters; disputes and investigations; performance appraisals and talent management; productivity, recognition
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
• Maintains compliance with employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Performs other ad-hoc duties as assigned
• Excellent verbal and written communication skills
• Excellent interpersonal, people management and conflict resolution skills
• Excellent organizational skills and attention to detail
• Proven experience in payroll processing, HRMS system, employee record management and other relevant databases
• Experience in implementing programs for employee benefits, improving engagement and to creating a healthy work environmentKnowledge of conducting upskilling, train
• ing and team building programsThorough knowledge of employment-related laws and regulations
• BBA and MBA in HR or related field required
• 3-5 years of experience in a human resource generalist role
•  

Responsibilities

• Design, develop and implement the android app in Kotlin
• Collaborate with other developers and non-technical teams
• Attend daily standup meetings
• Perform maintenance on existing web applications
• Provide innovative solutions
• Performance optimization

Required Technical Skills

• 2-5 years of experience in the development and maintenance of consumer-facing high traffic android applications with a desire to work in growing fast-paced startups.
• Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
• Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
• Experience in optimizing all important parameters like network utilization, application size and battery.
• Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
• Understanding of MVVM or MVP architecture to maintain separation of concerns.
• Sound knowledge of object-oriented design concepts and algorithms.
• Experience with version control like SVN/Git

Join us to work on a software platform of national importance and contribute to Solving4Bharat.

We are the technology team behind https://play.google.com/store/apps/details?id=com.irctc.fot">https://play.google.com/store/apps/details?id=com.irctc.fot