Web Chat Support Process (Non Voice)
at We have urgent opening for the Position of Web Chat Support Process (Non Voice).

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Required Experience:
Skill Set:
- Primary skills
- Experienced Database resource with 4+ years of experience in following Mainframe technologies:
- DB2
- DB2 Stored Procedures, native SQL
- COBOL, JCL
- UDB- Universal Database DB2 on Linux/Unix
- Batch Processing
- MQ
- Good to have skills
- Knowledge of distributed applications and Unix scripting, Python is good to have.
- Prior experience on Mainframe modernization.
- Prior Morgan Stanley or Financial Services experience is a plus
Are you ready to revolutionize the manufacturing landscape? We're on the hunt for a dynamic OT-IT Expert who’s not just skilled but passionate about transforming operational technology! Join us in optimizing our manufacturing shop floors by auditing and enhancing infrastructure and connectivity. Your mission? Identify those sneaky gaps in our data collection architecture and ensure our machines and sensors talk smoothly to the cloud. If you thrive in IIoT environments and can navigate the complexities of communication protocols like a pro, we want you on our team!
Key Responsibilities:
- Audit Like a Pro: Dive deep into our existing infrastructure and connectivity on the manufacturing shop floor.
- Gap Detective: Identify gaps in our architecture for seamless data collection from machines and sensors to cloud systems.
- Solution Architect: Design and propose the best-suited, cost-effective solution architectures based on your gap analysis.
- Proposal Wizard: Develop and prepare detailed project proposals that impress stakeholders.
- Supplier Negotiator: Identify and negotiate with suppliers for the required hardware and peripherals to bring your designs to life.
- Challenge Anticipator: Plan ahead for potential implementation challenges and devise clever solutions.
- Project Overlord: Oversee IIoT project implementations to ensure they stay on track and meet objectives.
- Data Accuracy Guardian: Ensure the accuracy of captured data by validating against actual shop floor values.
- Data Structurer: Develop and implement data format structuring and standard frameworks that enhance our operations.
- Quality Assurance Champion: Perform thorough Quality Assurance (QA) on collected data before handing it over to our data engineers.
Required Skills and Experience:
- Extensive experience in IIoT projects involving field communication protocols (Modbus, OPC, PROFINET, PROFIBUS).
- Strong knowledge of PLC programming with hands-on experience in multiple PLC brands (Siemens, Allen-Bradley, Mitsubishi).
- Proficient in auditing and analyzing OT infrastructure like a seasoned expert.
- Expertise in cloud connectivity and data collection systems.
- Creative thinker with the ability to design scalable and cost-effective IIoT architectures.
- Strong negotiation skills to manage vendor relationships effectively.
- Exceptional problem-solving and forward-thinking abilities.
- Solid understanding of manufacturing processes and shop floor operations.
- Proven experience in data validation, structuring, and quality assurance.
- Familiarity with data engineering concepts and the ability to liaise with data engineering teams.
Preferred Qualifications:
- Bachelor's degree in Instrumentation, Information Technology, Electrical Engineering, or a related field.
- Relevant certifications in Industrial Automation or IIoT technologies.
- 5+ years of experience in OT/IT convergence projects within manufacturing environments.
- Experience with data standardization and framework development in industrial settings.
Key Attributes:
- Strategic thinker with a hands-on approach who can get things done.
- Excellent communication skills to connect with both technical and non-technical stakeholders.
- Proactive problem-solver with a history of successful project deliveries.
- Adaptable to rapidly evolving technology landscapes, ready for anything!
- Meticulous attention to detail, especially in data accuracy and quality.
- Strong analytical skills for data validation and structure optimization.
About the Company
An Online platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.
Skills And Qualification: -
• Must have experience with any scripting language (JavaScript/NodeJS preferred)
• Experience with API-driven and highly scalable application is a plus
• Good knowledge of non-relational DB (MongoDB preferred)
• Good with data structures and algorithms
• Good to have an experience with testing framework and CI/CD pipeline
• 1 years of experience in software development preferably B2C experience.
• Basic understanding of Frontend and client-side frameworks like React, Angular, Vue will be plus.
• Experience in building scalable Restful APIs & Services
You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, Sales analytics dashboard and CRM’s integrations.
Your role at Trimpixel
- Design, develop, and maintain integrations with multiple file types, existing software packages
- Build software for a first-class onboarding experience
- Collaborate with sales, marketing and engineering teams for requirements through to delivery
- Design and implement marketplace, Sales Analytics Pipeline and CRM integrations
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
As a Business Development Manager working under the FMCG segments, an ideal candidate must perform the following responsibilities.
· Approaching potential leads and closing them within a stipulated time frame.
· Create exclusive distributors and businesses associated with the company towards business growth.
· Look after the entire business growth of the exclusive distributor and business associated
REQUIREMENTS:
· Bachelor’s degree in business, marketing or a related field.
· Experience in sales, marketing or related field.
· Strong communication skills and IT fluency.

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.
As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.
Responsibilities:
- Collect quantitative and qualitative data from marketing campaigns
- Perform market analysis and research on the competition
- Support the marketing team in daily administrative tasks
- Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)
- Prepares promotional presentations
- Help distribute marketing materials
- Manage and update company database and customer relationship management systems (CRM)
- Help organize marketing events
Hiring Telecaller and Team lead
Tele calling
Follow up
Reporting
For Team lead : Managing team and handlling new hiring
The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.
The ideal candidate should have 3 to 5 years’ experience within a web application development environment.
Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:
- Analytical Skills
- Algorithms
Responsibilities and Duties
- Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
- Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
- Development and maintenance of code in Gitlab (In-house git server)
- Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
- Providing solutions to the pre-sales team on new projects
- Supporting the existing development team
Qualifications and Skills
- Coming up with ideas to help grow the team
- Data Structure
- Data Modelling Concepts
- Object-Oriented Design Principles and Concepts
- MVC – Pattern in Depth.
- Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
- PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
- Object-Oriented PHP
- SQL In general, Procedure, triggers, functions, etc.
- Query Designing.
- Thorough understanding of HTTP.
- Version Control (specifical git) and bug tracking software knowledge are important.
Benefits
- Linux system administration experience will be useful
- Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
- Strong understanding of relational database design
- Experience in creating professional-looking web interfaces using CSS and HTML
- Understanding of business processes
- Ideally, they should have worked on CRM/ERP/Accounting applications
- Excellent written and spoken communication skills
Job Type: Full-time









