Web Chat Support Process (Non Voice)

• Good communication skills – written English • To be able to understand the customer query and provide the optimum resolution and at the same time upsell other products/services of the client • Flexibility – Individuals for now should be flexible to work in a permanent night shift – 11:30 pm to 8:30 am IST window with 2 rotational weekly offs • Multitasking – Individuals would be expected to work on multiple queries at the same point of time, which would demand a very high level of multi-tasking • Immediate Joining. • Any Graduate + employee benefits + performance based incentives + night shift allowances Note: PICK & DROP FACILITY IS PROVIDED TO EMPLOYEES.