
Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 02nd September, 2023 at our office in Mumbai, Seepz, Andheri East.
In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
Salary Range: INR 4,50,000 to INR 5,00,000
Walk In Drive Date: 02nd September, 2023
Time: 10:000 AM to 4:00 PM
Venue:
Zycus Infotech Pvt Ltd.
Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.
Note:
1. Candidates need to apply for the job online before the Walk-in (https://zycus.skillate.com/jobs/54683)
2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original
3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact detai: (https://zycus.skillate.com/jobs/54683)
Five Reasons Why You Should Join Zycus
1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner. Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.
2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises
3. Fast Growing: Growing Region at the rate of 30% Y-o-Y
4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus
5. AI Product Suite: Steer next gen cognitive product suite offering
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore

About Zycus
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Responsibilities:
- Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
- Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
- Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
- Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
- Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
- Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
- Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
- Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
- Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
- Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
- Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.
Desired Candidate Profile:
- Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
- Strong communication, negotiation, and presentation skills.
- Ability to manage multiple client relationships and prioritize tasks effectively.
- Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.
• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Skill set required
• Contributes to team effort by accomplishing related results as needed.
• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Energy Level
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales
Main Responsibilities:
The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe. The role will require matrix managing third party resources (internal & contracted).
Main Duties:
Responsible for all deliveries assigned to him/her
Manage third party resource (internal & contracted), ensuring that the customers’ orders are delivered on time and to the specified quality and customer requirements
Communicate regularly with the Project managers, customers by providing them with clear and regular updates during the whole of the delivery life-cycle
Escalate to his/her Line Manager as well as the Delivery Management team when needed (delivery at risk, customer complaint, etc.)
Ordering and tracking of specific delivery requirements
Communicate with multiple vendors to provision and activate services.
I
deal Candidate Profile:
2+ years experience in Telecommunications with a knowledge of the European/USA telecom markets.
2+ years of experience as Service Delivery Coordinator
Technical qualification in an IT or Engineering discipline an advantage.
Key Responsibilities:
- Minimum of 7+ years of experience in IT sales.
- Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
- Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
- Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
- Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
- Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
- Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
- Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
- Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
- Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
- Meet or exceed sales targets, quotas, and KPIs established by the company.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
- Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced, target-driven environment.
- Proficiency in CRM software and Microsoft Office suite.
- Willingness to travel as needed.
Job Location: Pune
Experience: 4- 5 years
Functional Area - IT Software - Application Programming , Maintenance
Role Category : Programming & Design
Requirement / Job Description:
Core Skills:
Strong experience of Core Java (1.7 or higher), OOPS concepts and Spring framework (Core, AOP, Batch, JMS)
Demonstrated design using Web Services (SOAP and REST)
Demonstrated Microservices APIs design experience using Spring, Springboot
Demonstrable experience in Databases like MySQL, PostgreSQL, Oracle PL/SQL development etc
Strong coding skills, good analytical and problem-solving skills
Excellent understanding of Authentication, Identity Management, REST APIs, security and best practices
Good understanding of web servers like Tomcat Apache, nginx or Vertex/ Grizzly, JBoss etc
Experience in OAuth principles
Strong understanding of various Design patterns
Other Skills:
Familiarity with Java Cryptography Architecture (JCA)
Understanding of API Gateways like Zuul, Eureka Server etc..
Familiarity with Apache Kafka, MQTT etc.
Responsibilities:
Design, develop, test and debug software modules for an enterprise security product
Find areas of optimization and produce high quality code
Collaborate with product managers and other members of the project team in requirements specification and detailed engineering analysis.
Collaborate with various stake holders and help bring proactive closure on the issues
Evaluate various technology trends and bring in the best practices
Innovate and come out of the box solutions
Adapt, thrive and deliver in a highly evolving and demanding product development team
Come up with ways to provide an improved customer experience



Required Skills/Qualifications:
∙ B.Tech/MCA in Comput
Required Skills/Qualifications:
Any Backend Technology is acceptable
∙ B.Tech/MCA in Computer Science or equivalent with 1-3 years’ experience with server-side web application development.
∙ Extensive development experience using LAMP or MEAN stack, RESTful web services or Node.js, HTML and CSS.
∙ Good understanding of Data structures and Relational Databases like MySQL or NoSQL Databases like MongoDB.
∙ Experience working with services in AWS such as EC2, RDS, and ELBs and have knowledge of VPCs.
∙ Experience with server side and client side MVC frameworks, Kafka Ansilble,Jenkins.
∙ Exposure to Continuous Integration (CI) and Continuous Deployment (CD), automated testing and agile development methods.
∙ Understanding of Version Management Tools like GitHub.
er Science or equivalent with 1-3 years’ experience with server-side web application development.
∙ Extensive development experience using LAMP or MEAN stack, RESTful web services or Node.js, HTML and CSS.
∙ Good understanding of Data structures and Relational Databases like MySQL or NoSQL Databases like MongoDB.
∙ Experience working with services in AWS such as EC2, RDS, and ELBs and have knowledge of VPCs.
∙ Experience with server side and client side MVC frameworks, Kafka Ansilble,Jenkins.
∙ Exposure to Continuous Integration (CI) and Continuous Deployment (CD), automated testing and agile development methods.
∙ Understanding of Version Management Tools like GitHub.

• Involved in all aspects of the development lifecycle
• HTML, CSS, Javascript, Jquery, Angular 2+.
• Responsibilities include the ability to: write very high quality code that is robust and easy to maintain
• Develop software based on agreed designs with little supervision
• Involved in building and operating the next generation platforms and large scale distributed systems
• Deliver high quality platform solutions that support variety of customer use cases Excellent working knowledge of Java programming
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.
Min PUC Passed
Should be willing to work on Field
Should be willing to Join Immediately
Bangalore city only

You will be a part of: Supply Chain Management (SCM)
Myntra-Jabong Supply Chain Management systems form the backbone of our core business and customer experience. Any business runs on a simple construct of Demand (Consumer) and Supply (Producer). However, a set of complex and intricate methods, processes and systems connect the demand with supply in a deterministic and predictable way. These methods, processes and systems collectively form the Supply Chain for the business. The multi-billion-dollar Myntra-Jabong business fundamentally rests on a set of highly scalable, robust and intelligent Supply Chain Management systems that solve real-world problems of predicting the demand from millions of our customers, for a combination of millions of products from our product catalogue, and intelligently connecting that demand to thousands of national and international sellers or suppliers using a set of advanced homegrown tech products that we build and manage.
SCM engineering employs new-age technologies such as Distributed Computing constructs, Machine Learning, Deep Learning, Computer Vision, Artificial Intelligence; scalable data stores in Mongo, Redis, Cassandra, MySQL, Elastic Search, Solr; scalable programming constructs in Node.js, GoLang, Java; JavaScript, Python, and new-age frameworks such as ReactJS and ReactNative to solve some of the hardest problems in the e-commerce business
with world-class software products.
The SCM engineering at Myntra-Jabong operates within two distinct verticals: Supply-chain Outbound (Fulfilment systems) & Supply-chain Inbound (Selection systems, Partner experience).
Your Responsibilities:
● Own the architecture of Myntra’s new product platforms to drive business results
● Be a visible leader to drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact.
● Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices.
● Be an operational and technical leader with a passion for distributed systems, cloud service
development, deployment and delivery.
● Be accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems.
● Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting a nimble delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables.
● Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalization and platform extensions
● Drive code and design reviews of components / systems / products in scope and drives the
architectural governance for them
● Set directional paths for the teams/department for adoption of new technology stacks for solving business problems
● Be a very visible representative of multiple technology domains and represent Myntra in external technical forums
● Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions
● Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench
Desired Skills and Experience
● 12 - 16 years of experience in software product development
● Must have a degree in Computer Science or related field
● A solid engineer at heart with excellent abstraction, coding and system design skills
● Proven track record of leading the architecture and delivery in a startup/e-commerce ecosystem within a high growth & matrix environment
● Successfully architected and led technology for consumer-facing products in the global market along with being an efficient proficient problem-solver who envisions business and technical perspectives to develop workable solutions
● Must have exposure to leading product development end-end (portfolio to delivery, re-architectures)
● Strong hands-on technology experience building and running large scale systems handling
multi-million sessions/transactions per day
● Solid experience in large scale Database systems like RDBMS & NoSQL stores
● Strong design/development experience in building massively large scale distributed internet systems and products
● Excellent programming skills in Java/GO and expertise in multi-threading and performance-oriented programming
● Solid experience in Distributed systems, highly scalable products, performance & reliability
● Excellent understanding of processing platforms and queues
● Experience and knowledge of open source software, frameworks and broader cutting edge
technologies around server-side development in Java
● Strong understanding of object-oriented programming, concurrency and fundamentals of
computer-science

