About sprinklr
About
Sprinklr offers the only social media management system that enables global scale of social customer experience management (CEM) for the social enterprise.
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Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships etc.
Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic rewards, recognition, and much more.
What will you do?
- Manage and oversee the work of the inside sales representatives team
- Set and track sales targets and KPIs
- Coach, train, evaluate and monitor sales representatives' performance
- Coordinate and ensure implementation of sales projects.
- Execute sales analysis, prepare sales reports and suggest improvements
- Prepare monthly, quarterly, and annual sales forecasts
- Ensure sales, finance, and legal policies and procedures are met
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
You will be a good fit if you have the below:
- 4-6 years of previous working experience as an Inside Sales Manager
- Hands-on experience with CRM software and MS Excel
- In-depth understanding of the sales process
- Strong analytical and organizational skills
- Driven and ambitious individual with a strong desire to succeed
- Excellent communication, interpersonal, and team management skills
- Strong leadership skills with the ability to coach and motivate a team
Why Tartan?
- Brand new MacBook
- Stock Options
- Health Insurance
- Unlimited Sick Leaves
- Passion Fund (Invest in yourself or your passion project)
- Wind Down
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Are you an IT professional with 1.5-3 years of experience with strong fundamentals in any programming language? If yes, Apply now!
Position: Programmer Analyst
CTC: 8LPA to 10LPA
Interview Process:
1. Eligibility Check
2. Technical and HR Round of Interviews
3. A letter (LoI) from the Client to kick start the Technical Grooming Session
4. Evaluation
5. Offer letter
You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.
CSS and its pre-processors like SASS/LESS.
Excellent command over web fundamentals
Good understanding and experience in building a React app.
Exceptional coding skills in HTML5, CSS3, Javascript/ES6
Strong problem-solving and analytical skills
Familiarity with benchmarking and optimization techniques
Eye for animation and understanding of motion principles.
Experience with Agile Development, SCRUM methodologies
Experience in DevOps - AWS, S3, API Gateway, CI/CD
Native development experience in React Native (Android and iOS)
Experience in NodeJs
Additional Full-stack Skills Would Be a Huge Bonus:
Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.
Experience with PostgreSQL.
Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.
Experience in building (secure) RESTful services and MVC patterns.
Experience in coding & hosting on GitHub.
Desired Skills and Experience
CSS,JavaScript,React.js
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We are looking for a motivated data analyst with sound experience in handling web/ digital analytics, to join us as part of the Kapiva D2C Business Team. This team is primarily responsible for driving sales and customer engagement on our website. This channel has grown 5x in revenue over the last 12 months and is poised to grow another 5x over the next six. It represents a high-growth, important part of our overall e-commerce growth strategy.
The mandate here is to run an end-to-end sustainable e-commerce business, boost sales through marketing campaigns, and build a cutting edge product (website) that optimizes the customer’s journey as well as increases customer lifetime value.
The Data Analyst will support the business heads by providing data-backed insights in order to drive customer growth, retention and engagement. They will be required to set-up and manage reports, test various hypotheses and coordinate with various stakeholders on a day-to-day basis.
Job Responsibilities:
Strategy and planning:
● Work with the D2C functional leads and support analytics planning on a quarterly/ annual basis
● Identify reports and analytics needed to be conducted on a daily/ weekly/ monthly frequency
● Drive planning for hypothesis-led testing of key metrics across the customer funnel
Analytics:
● Interpret data, analyze results using statistical techniques and provide ongoing reports
● Analyze large amounts of information to discover trends and patterns
● Work with business teams to prioritize business and information needs
● Collaborate with engineering and product development teams to setup data infrastructure as needed
Reporting and communication:
● Prepare reports / presentations to present actionable insights that can drive business objectives
● Setup live dashboards reporting key cross-functional metrics
● Coordinate with various stakeholders to collect useful and required data
● Present findings to business stakeholders to drive action across the organization
● Propose solutions and strategies to business challenges
Requirements sought:
Must haves:
● Bachelor’s/ Masters in Mathematics, Economics, Computer Science, Information Management, Statistics or related field
● High proficiency in MS Excel and SQL
● Knowledge of one or more programming languages like Python/ R. Adept at queries, report writing and presenting findings
● Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy - working knowledge of statistics and statistical methods
● Ability to work in a highly dynamic environment across cross-functional teams; good at
coordinating with different departments and managing timelines
● Exceptional English written/verbal communication
● A penchant for understanding consumer traits and behavior and a keen eye to detail
Good to have:
● Hands-on experience with one or more web analytics tools like Google Analytics, Mixpanel, Kissmetrics, Heap, Adobe Analytics, etc.
● Experience in using business intelligence tools like Metabase, Tableau, Power BI is a plus
● Experience in developing predictive models and machine learning algorithms
Must have extensive and in-depth knowledge and experience in developing APIs in NodeJS, HTML5/CSS/Javascript, MongoDB, Git, production application deployments. And optionally ReactJS Components/Websites/UI/UX, Redux etc.
Cloud infra management
AWS SDK, Google Maps SDK
Elastic Search engine
Mocha or any testing framework
Continuous delivery
Redis, ExpressJS, Apollo Client, PubSub
Responsibilities
Development of web applications and modules
Drafting ReactJS front ends components based on provided mock-ups.
Architecting database and REST/GraphQL APIs for front end.
Integrating multiple 3rd party SDKs including but not limited to AWS, Messagebird, Twilio, Lalamove, Google Maps etc.
Write and execute unit tests
Bug fixes, support and enhancements
UAT and Production deployments
Performance optimizations and app security implementations
Cloud infra management
Backup plans and risk mitigation techniques implementation
What you will do:
- Working with external third parties to assess partnerships and licensing opportunities
- Running beta and pilot programs with early-stage products and samples
- Being an expert with respect to the competition
- Determining customers' needs and desires by specifying the research needed to obtain market information.
- Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements
- Appraising new product ideas and/or product or packaging changes.
- Assessing market competition by comparing the company's product to competitors' products.
- Providing source data for product line communications by defining product marketing communication objectives.
- Obtaining product market share by working with sales director to develop product sales strategies.
- Facilitating inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Bringing new products to market by analyzing proposed product requirements and product development programs
- Preparing return-on-investment analysis and establishing time schedules with engineering and manufacturing
- Introducing and marketing new products by developing time-integrated plans with sales, advertising, and production.
- Determining product pricing by utilizing market research data and reviewing production and sales costs
- Anticipating volume and special costing and customized orders.
- Completing operational requirements by scheduling and assigning employees and following up on work results.
- Maintaining product management staff by recruiting, selecting, orienting, and training employees.
- Maintaining product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications
- Establishing personal networks and participating in professional societies.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Bachelor’s degree from an accredited educational institution, preferably in a technical discipline (Computer Science, Electrical Engineering)
- Preferable MBA degree
- Should have a minimum 3 to 6 years of product management experience (electronics and accessories)
- Significant experience in a startup environment, and taking products from inception to launch
- Strong understanding of consumer electronics and related industry
- Should have demonstrated history of accountability and performance delivery, including leading teams to meet or exceed objectives
- Deep working knowledge of networking, procuring, logistics and sourcing
- Should have the capacity for self-motivation, independent initiative and creative problem-solving
- Should have the ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
- Excellent leadership skills & experience collaborating with cross-functional teams
- Having diligent attention to detail and strong technical intuition, as well as the ability to set and manage expectations at the executive level
Regarding the job role:
The Senior Developer is responsible for running the day to day operations of a group of developer/s. The individual should exhibit proven experience on our technology stack and product. Our technology stack is primarily written in React, Node + Express with Apollo, GraphQL, Typescript and MySQL on AWS Cloud Services.
Responsibilities:
- Contribute at a senior level to the development process.
- Own the product development lifecycle with the team.
- Work closely with the subordinates both at the technical as well as troubleshooting and problem solving.
- Manage developer allocations on tasks to best utilise time and resources.
- Work with Product Managers and the team to ensure that commitments are met.
- Responsible for the quality of work completed.
- Ability to do code reviews and maintain the quality standards.
- Ability to conduct manual server deployments and automate the same.
- Mentor and stimulate team member career growth.
Qualification:
BE/ME in Computer Science, Information Technology or a related subject, MCA, MSc(IT) or equivalent degree.
Required Skills:
- 4-6 years of proven software development experience with React, Node/Express, CSS/Bootstrap, HTML5 and MySQL or any RDBMS Server.
- Experience in TypeScript, GraphQL, TypeORM, styled components.
- Familiarity with Webpack and bundling the web applications for server deployment.
- Experience using AWS Toolchain or any other public cloud providers.
- Familiarity with shell scripting to automate deployment processes.
- Ability to write robust, maintainable applications.
- Ability to build and work with distributed, high-volume backend services.
- Have a great understanding of system design, data structures, object-oriented programming and software engineering principles.
- You should have experience in identifying, debugging and resolving complex production issues.
- Awareness of continuous deployment tools such as Jenkins or other DevOps tools will be an advantage.
- Well versed with agile methodologies and continuous development / integration approaches.
- People management/mentoring experience is required.
Role :
- Understand and translate statistics and analytics to address business problems
- Responsible for helping in data preparation and data pull, which is the first step in machine learning
- Should be able to do cut and slice data to extract interesting insights from the data
- Model development for better customer engagement and retention
- Hands on experience in relevant tools like SQL(expert), Excel, R/Python
- Working on strategy development to increase business revenue
Requirements:
- Hands on experience in relevant tools like SQL(expert), Excel, R/Python
- Statistics: Strong knowledge of statistics
- Should able to do data scraping & Data mining
- Be self-driven, and show ability to deliver on ambiguous projects
- An ability and interest in working in a fast-paced, ambiguous and rapidly-changing environment
- Should have worked on Business Projects for an organization, Ex: customer acquisition, Customer retention.