
About sprinklr
About
Sprinklr offers the only social media management system that enables global scale of social customer experience management (CEM) for the social enterprise.
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We're building in a market that hit $47B in 2026 and is on track to hit $107.5B by 2028 and we're not chasing that opportunity from the sidelines. Our founding team brings marketing expertise from Kotak and Amazon paired with deep AI chops. We were selected into Google's AI Accelerator program, and we already have paying customers like Kotak and Myntra using the product in production.
Join us early and help build the infrastructure that turns AI marketing adoption (already at 88%) into real, scaled results for customers who are already paying for it, not case studies.
Role Name: Founding Product Manager, Applied AI
Location: Mumbai • Hybrid •
Reports to: CTO
WHAT THIS ROLE ACTUALLY IS
Weve built a multi-agent AI system for marketing. It works well out of the box but every client (their data, workflows, brand rules, compliance constraints, output preferences) is different. Generic doesn’t ship results. Customised does.
This role is the bridge: you sit between our agent architecture and the client’s reality. You understand both deeply, and you make the agents do what each specific client needs them to do.
You’re a PM who knows the spec-to-engineer handoff is where products die. So you don’t hand off. You open Claude Code or Codex and ship the change yourself.
WHAT YOU'LL DO
Day-to-day split: roughly 60% on client work, product judgment, and shaping what to ship — 40% directly in Codex and Claude Code shipping it.
· Own client outcomes end-to-end. From discovery to live deployment, you are the person responsible for whether the agents actually solve the client’s problem.
· Translate ambiguity into working systems. Clients don’t know what they want until they see it. You probe, prototype, demo, iterate — without waiting for an engineer to be free.
· Customise the agents yourself. Tune prompts, build new agent capabilities, configure workflows, wire up integrations. Codex and Claude Code do the heavy lifting; your product judgment does the steering.
· Diagnose creative problems sharply. When a CMO says “this doesn’t feel right,” you can question intelligently — is it the prompt, the input brief, the brand guidelines themselves, or the client’s own confusion? Most PMs nod and forward to engineering. The good ones diagnose first, then fix.
· Feed learnings back to core product. Anything that gets customised 3+ times becomes a platform feature. You decide what graduates.
· Build the playbook. As we scale from 10 to 50 to 100 clients, the customisation patterns you create, become the foundation others work from.
WHAT YOU NEED
· Real product judgment. You can hear “we need a dashboard” and figure out the actual problem is “the marketing director doesn’t trust the agent’s decisions yet.” You’ve done this before, in a role where the outcome was on you.
· Hands-on technical ability. You don’t need a CS degree, but you must be able to read code, write code with AI tools, debug, and ship. If you’ve never opened Claude Code or Codex and built something real, this role isn’t for you. Coding is part of the daily job, not an occasional adventure.
· Comfort with agents as a system. You understand how LLMs fail, why prompts drift, what context engineering means, when to use tools vs. fine-tuning, why eval harnesses matter. If “MCP,” “tool use,” and “agent harness” feel like jargon, this isn’t the role.
Client-facing instincts. Comfortable in a room with a CMO, an enterprise IT head, and a junior brand manager — and you can switch register for each in the same meeting.
· Creative literacy. You don’t need to be a designer. You do need to be able to tell the difference between “this output is technically broken” and “this output is technically fine but creatively wrong” — and chase the right thread.
· Bias toward shipping. A working hack today beats a clean design next quarter.
YOU'LL THRIVE HERE IF
· You’re a PM who realised the engineer handoff is where your products die.
· You’ve quietly learned to ship in Claude Code or Cursor on the side because you got tired of waiting.
· You want a role where coding ability is upside, not heresy.
· You like marketing as a domain — or you’re willing to fall in love with it.
YOU WON'T THRIVE HERE IF
· You want to write strategy decks more than you want to ship features.
· You think “PM doesn’t code” is a principle worth defending.
· You think AI is overhyped (we don’t).
· You need a fully scoped backlog and weekly sprint rituals.
Job Title: QA Manual Engineer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.
Responsibilities/Duties:
1. Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.
2. Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.
3. Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.
4. Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.
5. Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.
6. Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.
7. Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.
8. Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.
Qualifications/Requirements:
Education:
- Bachelor's degree in Computer Science, Engineering, or related field.
Experience:
- 2 to 3 years of experience in automation testing, preferably in a software development environment.
- Experience with automation testing tools such as Selenium, Appium, or similar.
- Strong understanding of software testing methodologies, tools, and processes.
- Experience with cloud-based testing environments (e.g., AWS, Azure).
- ISTQB or similar certification in software testing.
Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
· Excellent attention to detail and ability to work independently or as part of a team.
· Ability to multitask and prioritize tasks in a fast-paced environment.
Strong Data Scientist/Machine Learnings/ AI Engineer Profile
Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models
Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.
Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models
Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text
Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments
Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)
Job Responsibilities:
- Experience selling IT / software services and consulting services to US market.
- Lead Generation penetrate and establish initial contact and gather information.
- Ability to identify the decision maker and be comfortable calling and dealing with both business and technical executives and managers.
- Proven experience in delivering sales growth via targeting new verticals, sourcing contacts, developing messaging and delivering structured sales campaigns.
- Possess high energy and enthusiasm, and the ability to maintain consistent levels of activity to achieve calling and lead generation quotas.
- Possess professional business telephone communication skills, and excellent verbal, written and interpersonal communication skills.
- Willingness to work in US time zone.
- Meet or exceed targets for both prospecting and generating qualified leads.
- Be self-motivated, and have the ability to organize and prioritize work independently with minimal supervision.
Location: Bangalore-HSR Layout (Onsite)
Work Timing: US Shift (5:30 PM IST – 2:30 AM IST)
Mandatory Skills: IT product/Services sales experience for the US market.
Job Responsibility:
* Coordinate with CSMs to complete Pilot sales tracker, QBR Decks, End of pilot Decks
*Monitor Daily Sales volume and alert CSMs of Locations with Low volume counts
*Collaborate with other teammates to extract data figures, data entry (Google Sheets & Google Slides), and monitor key performance indicators (KPIs) to determine business initiatives’ success
*Helping in Minor Integration Changes
*Helping with Tickets and giving support when required
* Basic product knowledge of the software to assist with non-client facing action items
* Good communication skill preferred
We are looking for a focussed, energetic and motivated Senior Java Developer. You must have sufficient experience in Java Development, Spring, Spring Boot, AWS and SQS, S3. You will be challenged with complex and robust product development.
As a Senior Java Developer, you will be the most senior developer within the company working alongside other Java Developers, the Engineering Manager, and the CTO.
Senior Java Developer requirements
Solid development experience using Java, Springboot, SQS, S3 and Microservices
Experience working in Swing Java framework
Revises, updates, refactors, and debugs code
Write clear, concise and efficient code and ensure it is fully tested
Service and develop features using Java with AWS, JUnit, SQL and Spring framework
You have a good knowledge of Cloud technologies (ideally AWS)
Participate in peer coding reviews and work in a collaborative, agile environment
Demonstrate technical knowledge and expertise with a clear understanding on the products' technical composition
Senior Java Developer responsibilities
7-9 yrs minimum work experience
Excellent analytical, troubleshooting, and communication skills
Excellent attention to detail and time-management skills
Serves as an expert on developed applications
Ability to adapt and learn new product/technology is key
Collaborates with internal teams to produce software design and architecture
Knowledge of Agile frameworks (i.e. Scrum) and has worked with Jira or Spira
Attend daily stand-up meetings alongside the Scrum Master
A self-starter, hardworking and committed individual
Work UK hours - ideally 9.00am - 6pm with the expectation to work out of ours when needed
About Unolo
Unolo is a rapidly growing organization focused on providing innovative solutions to empower companies and their field executives. With an impressive client roster including industry leaders such as Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As a dynamic company, we value teamwork, technological excellence, and a passion for problem-solving.
Position Summary
We are seeking an exceptional iOS Developer to join our esteemed team. As a key member of our organization, you will collaborate with existing Android developers to enhance and upgrade our flagship product, Unolo. Your primary responsibility will be to implement new features such as a collections or payments module. Additionally, your expertise will contribute to scaling our customer base and driving revenue growth. This role offers the opportunity to work closely with the founder and be an integral part of our close-knit team.
Responsibilities
- Collaborate with existing iOS developers to enhance and upgrade the Unolo product
- Implement new features, including a collections or payments module
- Contribute to scaling our customer base and driving revenue growth
Requirements
- Minimum of 2 years of professional iOS development experience including experience in Swift.
- Ability to work closely with the founder and contribute to a tight-knit team
- Passion for technology and a strong problem-solving mindset
- Demonstrated ability to work quickly and deliver high-quality results
- This is an in-office position based at our offices in Golf Course Road, Gurugram.
Join us and be a part of our exciting journey as we continue to revolutionize the way companies operate and empower their field executives. Apply now to unleash your potential as a rockstar iOS Developer!
• Design and code features for the website application as per the specifications provided by the Product and Design teams.
• Ship features in fast-moving agile sprints.
• Work closely with Backend, Product Design, and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion
Skills: Must have:
• Good understanding of Javascript and Clean architecture.
• Good understanding of asynchronous programming, callback, and closures.
• Strong experience with Javascript frontend framework/libraries like ReactJS
• Understanding of stateless application
• Good knowledge of CSS and its pre-processors like SASS/LESS
• Good understanding of server-side templates.
• Experience with creating cross-browser compatible web apps
• Should be Strong in MySql / Postgres database.
• Strong hold in Data structure and processing JSON
Good to have
• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services(AWS, GCP)
• Familiar with testing frameworks like Mocha, Cypress
EarlySalary is an instant line of credit to young working Indians. EarlySalary is a pioneer in introducing
instant loans & salary advances and has disbursed over Rs.5,000Cr worth of loans on its platform and
currently disbursed nearly 100,000 loans a month and is considered one of the largest Digital
Consumer FinTech Lender in the country. EarlySalary is a series C funded start-up and has raised
multiple rounds of investment from global investors including Eight Roads (Fidelity) Ventures &
Chiratae (IDG) Ventures and is considered one of the fastest-growing FinTech start-ups in India. With
a clear focus to disrupt the finance and banking domain, EarlySalary has built a strong team focused
on build Technology, mobile platform, Risk & AI/ML models to better decisioning and real-time
lending. As a full-stack lender we manage both sides of the business building better technology and
products for powering our lending platform and build ML models for better risk mitigation and giving
real-time decisions to our customers.
Our ML & Risk Analytics Stack & Practice is focused on building a better Risk Score Card & building a
high amount of automation. EarlySalary is considered one of the fastest & most automated lenders
in the Industry
Job Title : Collections Strategy Manager
Experience : 5 - 7 years
Job location : Pune
Core Responsibilities :
• Strong in process development and policy development.
• To simplify and define processes and think over traditional collections practises to evaluate
the right strategy to collect from each account.
• Plugging gaps in the collection process to mitigate loss.
• To manage and understand collection system and optimise the productivity.
• Track payment pattern of customers, do behavioural segmentation, compare past
repayment and identify push strategies to enhance customer experience and optimise
productivity.
• Bring in new age technology , advanced analytics and best practises and keep changing the
way successful collections shops operate.
• To automate and create process that is also cost effective.
• To make use of new digital channels to engage with customer and create a more engaging
experience and scale up connectivity.
• Work closely with collection team on strategy implementation and execution.
Preference and Experience :
• System development & policy development experience from collections background from NBFC or Banking
Academic qualifications :
• Graduate /MBA preferred
Designation: Team Lead ( Dot Net Development)
Experience: 5 to 8 years
Required Skills:
- Project Management skills.
- Previous experience leading development teams is a plus.
- Application of agile development processes in a leadership capacity.
- Proven experience with Microsoft .NET technologies including, ASP.NET, MVC, Entity Framework.
- Proven Skills with C#, SQL, JavaScript/DHTML, HTML-CSS, AJAX, jQuery, Web Services, etc.
- Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
- Ability to manage large scale web/database application.
- Should have working knowledge of using a latest development tools and techniques.
- Must have good problem solving and analysis skills.
- Team-player with strong communication & collaboration skills.
- Previous experience with ecommerce website development is preferred.










