UX designer

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Role Overview

We are looking for a Senior Product Manager who is a builder at heart, deeply analytical, and thrives in

a fast-paced, high-ownership environment. This is a high-visibility role — you will report directly to the

Co-Founder and drive product strategy across one or more of our apps.

You will be the connective tissue between business goals, data insights, and engineering execution. If

you love dissecting user behaviour, running rapid experiments, and shipping products that millions of

people love — this role is for you.

Key Responsibilities

Product Strategy & Ownership▸ Own the end-to-end product roadmap for your charter — from ideation to launch to post-launch

iteration

▸ Define product vision aligned with Tamasha’s growth goals and present it directly to the Co-

Founder and leadership

▸ Make data-backed prioritisation decisions balancing user needs, business impact, and technical

feasibility

Data-Driven Decision Making

▸ Deep-dive into user data, engagement metrics, funnel analytics, and retention cohorts to surface

insights

▸ Design and run A/B experiments; interpret results rigorously and translate them into product bets

▸ Build and maintain dashboards (SQL, Metabase, Amplitude, or similar tools) to track KPIs and

health metrics

▸ Partner with Data Science and Analytics teams to build predictive models and personalisation

capabilities

Cross-Functional Execution

▸ Work closely with Design, Engineering, Marketing, and Growth teams to ship high-quality features

on time

▸ Write crisp PRDs, user stories, and acceptance criteria; ensure shared alignment across

stakeholders

▸ Remove blockers, unblock engineers, and maintain sprint velocity without compromising product

quality

User Research & Market Intelligence

▸ Lead user interviews, usability studies, and surveys to deeply understand our user segments

▸ Monitor competitive landscape across live streaming, social gaming, and creator economy

platforms

▸ Translate qualitative insights into quantified product opportunities

Growth & Monetisation

▸ Identify and execute levers for user acquisition, activation, engagement, and retention (AARRR)

▸ Partner with business teams on monetisation features — virtual goods, coins, gifting,

subscriptions

▸ Own creator and user lifecycle journeys across apps in the Tamasha ecosystem

What We're Looking For

Must-Have

▸ 6–7 years of product management experience, with at least 2 years in a senior/lead PM role▸ Strong data orientation — comfortable writing SQL queries, building dashboards, and driving

product decisions from data

▸ Must-have experience in Consumer Applications with large user bases (1M+ DAU preferred)

▸ Proven track record of owning 0→1 features as well as scaling existing products

▸ Excellent written and verbal communication; ability to influence without authority

▸ Prior experience in Social Entertainment or Gaming industry is strongly preferred

Nice-to-Have

▸ Hands-on experience with Amplitude, Mixpanel, Clevertap, Firebase, or similar tools

▸ Exposure to creator economy platforms or social networking products

▸ Experience at a high-growth startup (Series A–C stage)

▸ Technical background or prior engineering experience

Why Join Tamasha?

� Direct Co-Founder Exposure

Report to the Co-Founder. Your work has

board-level visibility and real strategic impact.

� Data-Rich Environment

Access to rich behavioural data across 30L+

users and 6 apps. Ideal for a data-first PM.

� Real Ownership

No bureaucracy. You own your charter end-to-

end — strategy, execution, and outcomes.

� Multi-App Ecosystem

Work across apps at different stages — early-

stage, growth, and scale all in one company.

5+ years of experience

• HCM Techno Fusional fusion (80% Technical)

• Hands-on experience with UK legislative requirements within Oracle HCM

Job description:

Company Overview

Teknobuilt is an innovative construction technology company accelerating Digital and AI platforms to help all aspects of program management and execution for workflow automation, collaborative manual tasks and siloed systems. Our platform has received innovation awards and grants in Canada, UK and S. Korea and we are at the frontiers of solving key challenges in the built environment and digital health, safety and quality.

Teknobuilt vision is helping the world build better- safely, smartly and sustainably. We are on a mission to modernize construction by bringing Digitally Integrated Project Execution System - PACE and expert services for midsize to large construction and infrastructure projects. PACE is an end-to- end digital solution that helps in Real Time Project Execution, Health and Safety, Quality and Field management for greater visibility and cost savings. PACE enables digital workflows, remote working, and AI based analytics to bring speed, flow and surety in project delivery. Our platform has received recognition globally for innovation and we are experiencing a period of significant growth for our solutions.

Job Responsibilities

As a Mobile App Developer, you will need to:

• Flutter: To build cross-platform mobile apps for Android, IOS. This should include making responsive UIs to efficiently query data and also manage states in an optimised manner.
• Native Android and IOS: To build custom Flutter Packages.
• Firebase: Should have experience with Cloud Fire Database, Push Notifications, Cloud Functions and Analytics.
• Adobe XD: Should know how to use Adobe XD to use the design file and use it to build the app.
• Git: To manage and collaborate in different projects with the rest of the team.
• Design and build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• SQLite: Understanding of persisting data with the SQLite database.
• Experienced in working with remote data via REST and JSON.
• Use CI/CD for smooth deployment.
• Must have built at least one Android, iOS, apps with Flutter or Hybrid Framework.

Qualification

Bachelor’s degree in computer science, IT or related fields

Key skills for Mobile App Developer

- Experience: 2 – 3 Years Flutter Developer, Android & IOS,

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximise development efficiency

- Good understanding of databases.

Salary Range: Competitive

Employment Type: Full Time (Night-shift work may be required depending on project needs)

Location: Mumbai / Navi Mumbai

We appreciate your interest in Teknobuilt

Job Type: Full-time

Work Location: In person

Location: Remote

Type: Internship

Compensation: Negotiable based on portfolio and experience

Application : https://forms.gle/5Vn7YXzyXx9muoEZA

About Us:

We are a team of IIT Bombay and IIT Kanpur graduates with over 10 years of experience in building SaaS products. Our software product is used by finance and accounting professionals. We are looking for a self-motivated, passionate content writer who understands SEO and is a fast learner. This role offers the chance to drive web traffic through SEO, content, and analytics.

Roles and Responsibilities:

• Deliver two high-quality, well-researched blogs daily
• Brainstorm and ideate topics based on keyword research, competitive analysis, and emerging trends.
• Conduct in-depth research to produce informative and engaging content.
• Develop an understanding of the target audience.
• Implement SEO best practices to optimize content for search engines.
• Use analytics tools to measure content effectiveness and adjust strategies.

Requirements:

• Previous experience in B2B SaaS writing.
• Proficiency in verbal and written English.
• Strong research and analytical skills.
• Curiosity, self-motivation, and willingness to invest time in high-quality research.
• Ability to perform in high-pressure situations and meet deadlines.
• Ability to work independently and take ownership of tasks.

What We Offer:

• Opportunities for professional growth.
• Mentorship from experienced professionals in the SaaS industry.
• Flexible remote work environment.
• A key role in driving our content strategy and increasing web traffic.

Responsibilities:

·       Design, implement, and maintain network infrastructure, including routers, switches, and firewalls

·       Configure and manage BGP, OSPF and EIGRP routing protocols.

·       Maintain and troubleshoot Cisco & Aruba switches

·       Monitor and maintain the performance of the network using SolarWinds & PRTG

·       Implement and maintain Palo Alto, Fortinet firewall

·       Manage WAN transport, including VPN and MPLS connections

·       Support 802.11x wireless networks

·       Ensure high availability and performance of the network

·       Collaborate with other IT teams to provide technical support for network & security related issues

·       Keep up-to-date with new technologies and industry developments

Requirements:

·       Bachelors degree in Computer Science, Computer Engineering, or related field

·       Minimum of 7 years of experience in network & security engineering and support

·       Expertise in BGP, OSPF and EIGRP routing protocols

·       Strong knowledge of Cisco switching, SolarWinds, Palo Alto, Fortinet Firewall, WAN Transport, NAT and 802.11x Wireless.

·       CCNP or CCIE certification preferred

·       Strong problem-solving skills and ability to work in a fast-paced environment

·       Excellent written and verbal communication skills

·       Knowledge of STP, RSTP.

·       Knowledge of VLAN, ARP, Trunk ports, VRRP and Ether-Channel.

·       Knowledge of Port-Security.

Hello,

Greetings for the day !!!

We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Customer Support L1

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

• Reconciling of credit card statements and such related records
• Processing and maintaining records of utility payments
• Processing and reconciling invoices
• Reconciling various documents, statements and such records related to bank and loan transactions
• Ensuring statutory compliance while handling the same
• Preparing and maintaining debit credit notes
• Handling vendor confirmation by managing various documents, transactions and such related activities
• Coordinating with stakeholders such as various internal departments
• Book-keeping and maintaining financial records separately for each branch or operating location

Desired Candidate Profile

• Graduation in Commerce is a must
• Relevant work experience of 6-7 plus years in accounting
• Manufacturing Background is preferred
• Good in Excel
• Excellent knowledge of taxes, TDS, etc.
• Good in communication skills and with an eye to detail    

Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with  portals like UPWORK and bringing up the projects for the company.

Expert Level Skills Required In:

• Thorough proficiency in Upwork
• Excellent written and verbal English communication skill is a must.
• Good knowledge of IT Services and experience in Sales and Marketing is a must.
• Should possess good interpersonal skills for Account Handling and Relationship Building.
• Should be proactive and should have excellent convincing skills.
• Dealing with international client