Sales Executive

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Your actions will act as a catalyst in revolutionising the digital footprint of 200 million micro businesses worldwide.

Our ideal candidate for this role is an entrepreneurial and creative out-of-the-box thinking tech geek with a get-things-done attitude, who wants to thrive in a fast-paced international environment.

If you are qualify and are excited about joining us, read about our functional asks below.

• Participate in the entire product development lifecycle, focusing on coding and debugging.
• Translate high level business problems into scalable solutions. These include building self learning modules for dynamic pricing, contextual recommendations, in-house analytics, advanced real-time backend systems, etc.
• Develop Web APIs and end-to-end web services to support various internal & external.
• Develop unit test plans to deliver quality components.
• Building reusable code and libraries for future use.
• Optimization of the software platform for maximum speed and scalability.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Perform UI tests to optimize performance.
• Provide training and support to internal teams.
• Follow emerging technologies.

• Expertise in PHP and Laravel or CodeIgnitor, MySQL or PostgreSQL, Nginx, LEMP setup
• Developing REST APIs & integrating 3rd party APIs (oAuth 2.0), Git
• Hands-on experience in application deployment on linux servers
• You can easily navigate volatile environment where you are constantly getting challenged to push your own boundaries to make sense of ambiguous and complex signals of uncertainty into simple winning outcomes.
• What separates you from other developers is your relentless drive for running new tests and experiments on a regular basis. You love programming, but even more, you actually love implementing changes based on user data and create highly scalable technology based solutions.

A crazy ambitious role with potential for sky-rocketing growth, global exposure and immense monetary upside within a fast-growing start-up.

Websites.co.in is considered to be the world's easiest website builder platform that lets micro business owners create their website within 15 minutes and helps them grow their business online.

With the vision to champion the world’s 200 million micro business owners, Websites.co.in was started in Mumbai, India in 2017.

Since then, over a 1 million+ people from 200+ countries engaged with websites.co.in in 98 world languages to create their website. The 4.5 out of 5 stars with over 11000 reviews is testimony that we are on the right track.

This is a full-time on-site role for a Full Stack Developer at Arahas in Gurugram. As a Full Stack Developer, you will be responsible for both front-end and back-end web development, software development, and utilizing cascading style sheets (CSS).

·. The candidate should have a minimum of 5 years of experience in developing robust, scalable web applications.

Immediate joiners are preferred .

Key Skills:

• 5+ years of experience with Angular 2+, Node.js, and MongoDB

• Strong knowledge of front-end technologies (HTML5, CSS3, JavaScript)

Responsibilities:

• Develop and maintain full-stack web applications

• Collaborate with cross-functional teams to deliver high-quality solutions

• Write clean, scalable, and maintainable code

• Troubleshoot and optimize application performance

Company Profile :-

Arahas excels in delivering sustainable solutions to diverse sectors, including Telecom, Defense, Land Management, Smart & Sustainable City, Utilities, Municipal Services, Environment, Infrastructure & Real-estate, Forest Management, Logistics & Distribution, Public Safety, Wildlife, Water & Rainfall, Emergency and Disaster Management.

Backed by marquee climate investors like NIIF, Arahas is at the forefront of India's green economy transition. Arahas has seen impressive growth, now working with 30+ clients across urban development, agriculture, disaster response, and ESG performance management. With 110+ professionals delivering solutions from 5+ delivery centers, Arahas combines human expertise and digital capabilities into innovative offerings across 15+ product and service lines.

• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS, PHP, MVC frameworks.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in the testing process. 
• Perform R&D tasks if assigned and communicate with the Designer and UI team.
• Build reusable code and libraries for future use.
• Able to work closely with the team and meet the tight deadlines where necessary.
• Strong Communication Skills.

Job Description :

The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include: 

• Lead generation via an existing network, B2B portals and other online/offline mediums
• Market research & analysis to figure out the obtainable market between the various geographies that we operate in
• Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals. 
• Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
• Communicate with all the stakeholders and build a cohesive environment for teammates and the clients. 

Profound knowledge of systems and new-age technologies used for delivering applications in current times

Excellent written, verbal and negotiation skills

Profound email & business language proficiency to communicate in the international market

Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east

Flexibility to work across various time zones

This is a full-time position in the office. But hybrid with WFH twice a month can be allowed. 

What do we offer?

Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.

Varivas is a community that allows users to create, support, and recommend content. The mission of Varivas is to give the community freedom, ease, and complete control of their content.

Varivas is an early-stage startup looking for its first few members. 

https://www.varivas.community/

Become part of a core team of an upcoming startup building an exciting product from scratch.

• Progressive Web App (PWA)
• JavaScript, Typescript
• MEAN stack https://angel.co/recruit/jobs/1383984">Angular, Node JS, Express, MongoDB
• Azure for hosting and data storage etc.
• Any previous experience in building a social network, payment system or content hosting is a big plus. (Please mention this in your application)

• Payment for work done (of course 🙂)
• Remote work from anywhere
• Complete flexibility of working hours
• Complete freedom and ownership of your work
• No meetings, standups, or daily status group calls. (We prefer asynchronous communication like slack)
• High equity (1-2.5%) if you are interested

• Should be able to work independently without any hand-holding.
• Problem solver who takes complete ownership of given work.
• Smart developer who delivers on results. (You will be assessed based on what you deliver, not by how hard or how long you work)
• Self-motivated candidates who do the work because they like it and are good at it.
• Self-managed individuals. You will not be managed by anyone on day to day basis. (There are no managers in the company)

As part of your day to day job, you’ll

1. Own end-to-end features of the app: networking, persistence, business logic, and

UI

2. Use Kotlin (primary) and Java

3. Do reactive programming using RxJava2

4. Follow Model-View-Intent architecture to build UI of the app

5. Use Android Architecture Components

6. Write tests

7. Invent awesome Android stuff to make your job easier

Qualifications

1. Motivation to design and build reliable, elegant apps

2. 3 - 5.5 years of android application development experience

3. Proficiency in Java and experience in Kotlin

4. Familiarity with RxJava2, Dagger2, OkHttp, Retrofit, Android Architecture

Components

5. Familiarity with material design