UX Researcher (B2C, Fin-Tech

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

(Profile: B2B Success Specialist)

About Us: 

Go4Database, a flagship brand under TJMGLOBAL Digitech Pvt. Ltd., has been a trusted name in the data-driven marketing space since 2012. We specialize in delivering high-quality, verified B2B and B2C contact lists that power the success of marketers, sales teams, and agencies across the globe. 

As one of the fastest-growing brands in the data intelligence and lead generation industry, our mission is simple yet powerful: to help businesses connect smarter, market faster, and sell better. 

Joining Go4Database isn’t just stepping into a job—it’s stepping into a future of innovation, impact, and exponential growth. Whether you’re a seasoned professional or a passionate go-getter starting your career, you’ll find a collaborative, high-performance environment here that nurtures your talent and rewards results.

1. Responsibilities:

• Generate and convert qualified leads via LinkedIn, email, WhatsApp & cold calling
• Pitch Go4Database's B2B contact lists to marketing agencies, SaaS companies, exporters, and enterprise clients
• Understand client pain points and offer customized database solutions
• Achieve monthly revenue targets of 7-10 deal closures
• Manage the sales pipeline using CRM tools and prepare weekly reports
• Build long-term relationships to unlock recurring revenue deals
• To manage task & trackers under organization SOP

2. Required Skills:

• Excellent communication skill, high confidence level along with highly self motivated & target-oriented with a growth mindset.
• Has own strong sources of client onboarding/Lead generation
• Expert in client retention, Price negotiation and sales growth
• Target achievement techniques, Incentive earning & Result oriented

Mandatory: Minimum 1 year of experience in B2B Contact Selling Companies or similar industry

Preferable: NA

3. Qualifications & Skills: Any graduate/MBA or equivalent + Excellent written and oral communication skills

4. Working hours - 9 hrs (Evening Shift - 1pm to 10pm)

5. No.of opening: 6

6. Industry & Domain: Marketing & Advertising - Business Development

7. Salary: Fixed monthly + Attractive Incentive + Perk

8. Working Days - 5 days

9. Salary (Monthly) - Negotiable

10. Venue - Sector 2, Noida

11. Website - www.go4database.com

You are a great fit if you:

• Have dealt with US and European clients before.
• Have 1-2  yrs of exp in inside sales or business development (bonus if it’s for a digital or data product).
• Have sold to marketing heads, CXOs, or agencies.
• Thrive in a startup culture, take ownership, and are results-focused.
•  – the more you close, the more you earn
• Work with a high-growth, low-hierarchy team
• Flexible hours & remote-first setup

Location: Hybrid/ Remote

Openings: 3

Experience: 2+ Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Key responsibilities:

Automation & Frameworks

• Design, build, and maintain Test Automation frameworks using best practices.
• Continuously enhance test coverage and test efficiency through automation.

AI Awareness (Preferred)

• Familiarity with AI/ML-based testing tools or self-healing test automation frameworks is an added advantage.
• Explore ways to integrate AI-driven quality assurance into existing testing processes.

Collaboration & Reporting

• Work closely with developers, product managers, and architects in a fast-paced Agile environment.
• Report test results, risks, and improvement areas in a clear and timely manner.

Product Quality Assurance

• Test multiple products to identify deficiencies, defects, and usability gaps.
• Investigate product quality issues and drive continuous improvement in collaboration with engineering teams.

Release Readiness

• Run full regression test passes before each product release.
• Assist the team in making the go/no-go release decision based on test outcomes.

Required skills: 

• 2+ years of hands-on experience as a QA Engineer in a fast-paced, global environment
• Strong knowledge of various testing techniques – UI Testing, Automated Testing, Test-Driven Development (TDD) strategies
• Solid understanding of test methodologies (functional, non-functional, BDD)
• Expertise in end-to-end automation tools like Selenium, WebDriver, and Puppeteer for browser automation and UI testing
• Familiarity with JavaScript testing frameworks such as Jest, Mocha, Webpack (a plus)
• Basic coding knowledge in Java, HTML5, CSS3, DB2, XML is a plus
• Experience working with Agile/Scrum methodologies

Job Title: Vice President – Human Resources

Location: Baner, Pune

Experience Required: 15+ Years

Industry: [Real Estate.]

Job Summary:

We are seeking a seasoned and strategic Vice President of Human Resources to lead and shape the organization’s HR functions. The ideal candidate will bring over 15 years of progressive HR experience, with a strong focus on talent strategy, organizational development, and aligning people initiatives with business objectives. This role requires a dynamic leader who can foster an inclusive workplace culture, drive employee engagement, and ensure legal and policy compliance.

Key Responsibilities:

• Develop and execute HR strategies aligned with the company’s vision and long-term business goals.
• Lead talent acquisition, performance management, and succession planning efforts across the organization.
• Design and implement initiatives to boost employee engagement, retention, and organizational culture.
• Ensure company-wide compliance with labor laws, regulatory standards, and HR policies.
• Oversee compensation and benefits programs, and utilize HR analytics for strategic decision-making.
• Champion diversity, equity, and inclusion across all levels of the organization.
• Provide leadership and mentorship to the HR team, ensuring continuous capability development and operational excellence.

Qualifications:

• MBA in Human Resources or a related field.
• Minimum 15 years of HR experience, with at least 5 years in a senior leadership capacity.
• Strong understanding of labour laws, HR best practices, and organizational development frameworks.
• Proven ability to lead change, influence senior stakeholders, and drive strategic HR initiatives.
• Proficiency in HR technology platforms, data-driven HR practices, and reporting metrics.

Position: SRE/ DevOps

Experience: 6-10 Years

Location: Bengaluru/Mangalore

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.

Roles and Responsibilities:

·       CI/CD and DevOps:

o  Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.

o  Collaborate with development teams to integrate DevOps principles into the software development lifecycle.

o  Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.

·       Test Automation:

o  Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.

o  Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.

·       Logging/Monitoring:

o  Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.

o  Respond to incidents and alerts to ensure system uptime and performance.

·       Infrastructure as Code (IaC):

o  Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.

·       Elastic Stack:

o  Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.

·       Cloud Platforms:

o  Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.

o  Optimize cloud resources for cost efficiency and performance.

·       Vulnerability Management:

o  Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.

o  Collaborate with security teams to ensure a robust security posture.

·       Security Assessment:

o  Perform security assessments and audits to identify and address potential security risks.

o  Implement security best practices and stay current with industry trends and emerging threats.

o  Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.

·       Third-Party Hardware Providers:

o  Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.

Desired Profile:

·       The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.

·       Excellent communication and interpersonal skills

·       Bachelor’s Degree

·       Certifications related to this field shall be an added advantage.

• Reviewing the portfolio monitoring/ early warning signals mechanism on ongoing basis
• Monitoring internal and external data points that may affect the risk level of a decision
• Aggregating data from multiple sources to provide a comprehensive assessment
• Coming up with the solution to reduce risks
• Bringing fresh ideas to the table and being keen observers of trends on analytics and financial services industry
• Creating reports, summaries, presentations and process documents to display results

Desired Candidate Profile

Role: Web Designer/ Developer
 
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
 
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
 
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
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