UX Designer saas company only

Role Overview

We are looking for a sharp, relationship-driven Key Account Manager to own and grow our most valuable client partnerships. You will be the single point of accountability for a portfolio of key accounts — driving renewals, upsells, and ensuring clients extract maximum value from Superbot’s AI communication stack. This role sits at the intersection of sales, product, and delivery — you’ll need commercial instincts paired with enough technical fluency to consult on bot strategy and deployment outcomes.

Key Responsibilities

• Own end-to-end relationship management for a portfolio of 15–25 key accounts, serving as the primary point of contact for CXOs, IT heads, and department leads.
• Drive revenue growth through renewals, upsells, cross-sells, and expansion into new use cases (voice bots, WhatsApp bots, chat widgets, outbound campaigns).
• Conduct regular business reviews (QBRs) with clients, presenting ROI metrics, usage analytics, and actionable recommendations to deepen platform adoption.
• Collaborate with the Prompt Engineering and Bot Deployment teams to ensure client bots are optimised for conversion, CSAT, and operational goals.
• Act as the voice of the customer internally — channel feedback to Product, Engineering, and Leadership to shape roadmap priorities.
• Identify at-risk accounts early, build and execute retention playbooks, and maintain a net revenue retention rate above target.
• Support pre-sales efforts for strategic prospects by contributing to solution design, demos, and proposal narratives.
• Maintain accurate pipeline, forecast, and account health data in CRM (HubSpot/Salesforce).
• Stay current on competitive landscape, industry trends in conversational AI, and regulatory shifts relevant to client verticals.

Requirements

• Minimum 1 year of experience in Key Account Management, Client Success, or Sales in a SaaS / AI / CPaaS / EdTech environment.
• Strong commercial acumen — comfortable with P&L conversations, pricing negotiations, and contract structuring.
• Excellent communication skills in English and Hindi; ability to engage confidently with senior stakeholders.
• Familiarity with AI/ML concepts, chatbot/voicebot platforms, or CPaaS ecosystems (Twilio, Gupshup, Tata Tele, etc.) is a strong plus.
• Hands-on experience with CRM tools (HubSpot, Salesforce) and comfort with data-driven account planning.
• Self-starter who thrives in a fast-paced, evolving product environment and can context-switch across verticals.

Dear,

We are excited to inform you about an exclusive opportunity at Xebia for a Senior Backend Engineer role.

📌 Job Details:

• Role: Senior Backend Engineer
•  Shift: 1 PM – 10 PM
• Work Mode: Hybrid (3 days a week) across Xebia locations
• Notice Period: Immediate joiners or up to 30 days

🔹 Job Responsibilities:

✅ Design and develop scalable, reliable, and maintainable backend solutions

✅ Work on event-driven microservices architecture

✅ Implement REST APIs and optimize backend performance

✅ Collaborate with cross-functional teams to drive innovation

✅ Mentor junior and mid-level engineers

🔹 Required Skills:

✔ Backend Development: Scala (preferred), Java, Kotlin

✔ Cloud: AWS or GCP

✔ Databases: MySQL, NoSQL (Cassandra)

✔ DevOps & CI/CD: Jenkins, Terraform, Infrastructure as Code

✔ Messaging & Caching: Kafka, RabbitMQ, Elasticsearch

✔ Agile Methodologies: Scrum, Kanban

⚠ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response! Also, feel free to refer anyone in your network who might be a good fit.

Best regards,

Vijay S

Assistant Manager - TAG

https://www.linkedin.com/in/vijay-selvarajan/

Job Sector: IT, Software

Job Type: Permanent

Location: Sholinganallur (Chennai)

Experience: 6 -9 Years

Salary: 14 – 20 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: RServer installation, RS connect, Rstudio, RShiny installation/Hosting, Linux, ldap/AD, Rstudio/RSconnect setup.

CV submission closing date: 31/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

The person needs to be familiar with Linux, ldap/AD, Rstudio/RSconnect setup, along with R programming.  RServer installation, RS connect, Rstudio, RShiny installation/Hosting is more important; Along with R development experience will be great.

If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.

Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.

• Understand product specifications and user psychology
• Play an UX advocate role for entire organization
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Meeting clients and running workshops to find best solutions for their products
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
• Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Communicate design ideas and prototypes to developers
• Keeping abreast of competitor products and industry trends

Key Requirements

1. Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
2. A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
3. Ability to iterate designs and solutions efficiently and intelligently
4. A clear understanding of the importance of user-centered design and design thinking
5. Passionate about resolving user pain points through great design
6. Proficient in design software
7. Knowledge of HTML/CSS; JavaScript is a plus
8. Outstanding written and oral communication skills
9. Creative thinking and logical abilities
10. Self-motivated and ability to work with minimal supervision

Responsibilities:

• Planning, estimation, requirement analysis, database designing, wireframing, layout design of the assigned project and other ongoing projects in a team with Project Manager / Developer / Designer.
• Handling coding works or major/complex parts of assigned projects and providing coding help and supervision to team members.
• Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
• Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
• Remove the technical impediments
• Focusing the team to ensure the on-time delivery of the agreed task.
• Reporting progress to the Project Manager.
• Facilitating code/design reuse.
• Training and mentoring of team members.
• Maintaining the skill set matrix of the team.
• Building and maintaining PWA.
• Work closely with the product team to accelerate A/B testing and maximize engagement.

Requirements:

• Excellent knowledge of HTML5, CSS3.
• Excellent knowledge of JavaScript, Jquery.
• Excellent knowledge of JavaScript MVC architecture and OOP programming style.
• Good understanding and experience of working on Vue.js/React.js.

Software Engineer(Layer 2/Layer 3)

Location : Gurgaon (WFH currently)

Experience/ Skills Required : 5 to 10 years

To be successful in this role you should be well versed with the concepts of networking and comfortable in C programming in a linux environment for embedded software. As we use Linux, experience with this operating system is a mandatory requirement, knowledge and experience on OpenWrt is a bonus.  Working experience with router software development for layer 3 and layer 4 features.

Domain knowledge required: IPv4, TCP/UDP, IPv6, NAT, Firewall (iptables), DHCPv4, DHCPv6, IPv6 prefix delegation, Port forwarding, Source based routing, Policy based routing, L3 QoS, IGMP proxy, IPv6 MLD snooping, DNS, DNS proxy. Knowledge on VoIP is a bonus. 

Management methods: TR069, SNMPv2, CLI.    

Operating system: Linux, OpenWrt  

Programming languages: C(must have), Python 

Working for us means having a healthy interest in Software but most of all, you like to work in a team. You like to take initiative and have the “just do it” approach. Having the right mentality and attitude are more important for us than a degree. Dedication, investigation and responsibility are keywords for us.   Preferred years of experience in industry/technology: 5-10 years.   

Role:

As a Software Engineer you develop new software features and solutions for our fibre connectivity product portfolio. The position offers a wide range of possibilities to work with everything from low-level Linux drivers to high-level applications. You develop for various protocols and HW interfaces, often in complex network scenarios in combination with customer specific requirements. The team is responsible for all SW development for existing and new Home Gateways. This means development of Linux drivers, network functionality, remote Management (TR-069) and VoIP application (sipapp). The development is mainly done in C and in Linux environment, knowledge in Python is an add-on. Products and development are realized in Agile.