UX Designer

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Job highlights

-Conduct user research and analysis to inform design decisions and enhance the overall user experience

-The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

-Proficient in UI / UX design principles and best practices

Summary: We are seeking a talented and creative Web Designer with 1- 2 years of experience and expertise in both User Interface (UI) and User Experience (UX) design. The ideal candidate will be responsible for designing visually appealing and user-friendly websites that effectively meet the needs of our clients and end-users. The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

Roles and Responsibilities:

-Create visually stunning and intuitive user interfaces for websites and web applications.

-Develop wireframes, prototypes, and mockups to effectively communicate design ideas.

-Ensure a seamless and engaging user experience through thoughtful and user-centric design.

-Work closely with cross-functional teams, including developers and product managers, to understand project requirements and objectives.

-Collaborate with stakeholders to gather and incorporate feedback, ensuring alignment with project goals.

-Stay informed about industry trends, design best practices, and emerging technologies.

-Conduct user research and analysis to inform design decisions and enhance the overall user experience.

-Implement responsive design principles to ensure optimal user experiences across various devices and screen sizes.

-Create interactive prototypes for user testing and feedback.

-Conduct usability and accessibility testing and gather insights to refine and improve designs.

-Develop and optimize graphics for use on websites, ensuring a cohesive and visually appealing design.

Requirement-

- Bachelor's degree /Certified course in UI/UX Design

- Proven experience in UI/UX design with a strong portfolio showcasing relevant work.

-Familiarity with industry-standard design tools such as Adobe Creative Suite, Canva, Sketch, Figma, etc.

Create and optimize ad campaigns and paid search landing pages. Analyze and optimize ad campaigns to increase return on investment (ROI) Use Google Ads to drive a variety of online marketing campaigns. Analyze and optimize pay-per-click (PPC) campaigns to increase ROI. Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.

Work strategically - carrying out necessary planning in order to implement operational changes.

Have a good understanding of Google & meta ads, and also they be able to advise others about them.

Hi ,

Greetings from Goprotoz.

Please check the company profiles.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

JD/Main skills

1. Designer with client handling
2. Team management
3. Good in UI designs and also UX
4. Fluent communication

Thanks

Divija

Datametica is looking for talented SQL engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.

Mandatory Skills:

• Strong in SQL development
• Hands-on at least one scripting language - preferably shell scripting
• Development experience in Data warehouse projects

Opportunities:

• Selected candidates will be provided training opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume, and KafkaWould get a chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing