UI/UX designer

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

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We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

Auriga IT, founded in 2010, is a trusted digital solution partner based in Jaipur. They bring together design, technology, and data capabilities to help organizations launch new businesses and drive transformation in the digital age. Their offerings include user experience and design, digital product development, enterprise applications and modernization, process automation, ERP and CRM implementation, and data science.

Auriga has a strong track record of providing tailor-made IT solutions and services to clients both in India and overseas. They have worked with notable companies such as Meta, Yes Bank, Zomato, Grofers, and Ola. The team at Auriga is composed of young and passionate software professionals who are experienced in client and server-side coding, database management, open-source technologies, and API integrations.

With a focus on meaningful and innovative work, the team at Auriga collaborates to build incredible products and services for clients. They strive for high-quality standards and pursue success together.

Connect with us: https://www.aurigait.com/#contact-us

Role Description:

This is a full-time on-site role for a Java Software Engineer at Auriga IT in Jaipur. The Java Software Engineer will be responsible for software development, creating microservices, programming, and utilizing the Spring Framework. They will work on developing Java-based applications and implementing software solutions.

Qualifications:

• Software development, microservices, and programming skills
• Experience with the Spring Framework and Java
• Strong problem-solving and analytical thinking skills
• Knowledge of database systems and SQL
• Experience with version control systems (e.g., Git)
• Familiarity with Agile development methodologies
• Excellent communication and collaboration skills

We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits.

• Design and develop products by working closely with business teams.
• Design super intuitive experiences in the next generation of our mobile applications.
• Build performant, scalable, yet secure, enterprise-ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel.
• Build enterprise-ready back end architectures that can support millions of users in parallel.
• Gain experience with hands-on coding and independent ownership of software components.
• Follow strong engineering best practices and champion their adoption.

• 2+ years’ experience in android software development and delivery.
• Bachelor’s or Master’s degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
• Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stacks.
• Comfortable with test-driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools.
• Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery.
• Has worked in a fast-paced agile organization building stateless and re-entrant/resumable android applications.

• Experts in Business Agility and Digital Innovation
• Practitioners with strong industry experience
• A dedicated team of trainers, mentors and coaches
• Able to service clients Asia wide with 40+ professionals

• You will work in both front-end and back-end
• You will practice agile development good practices such as TDD, ATDD, CI, CD, code refactoring, etc.

• You have a Bachelor's degree in Information Technology, Computer Science or equivalent
• You have a 3-5 years’ experience with .NET stack
• You know your current assignment very well
• You have learned at least one new technology in the last 6 months
• You can pair-program with anyone
• You write unit tests
• You are active in one technical community

• Analyze product requirements and translate them into high-level and low-level designs and develop code in accordance with the defined designs
• Take product ideas from ideation to implementation
• Contribute in creating Software Requirement Specifications (i.e. problem part)
• Analyze change request entries and prioritize with other product backlog items and take ownership of delivery
• Develop systems that are highly scalable, but easy to maintain
• Build high-throughput and low-latency microservices
• Should be efficient with Java J2EE and related technologies.
• Participate in solution testing, user acceptance testing, change control and training
• Installation and configuration/development of the product:

• Core Java: Collections, Generics, data structures, Oops concepts, Exception handling, Design patterns, Data Structure.
• Mysql
• Angular
• Candidate should have working knowledge of web services
• Proven hands-on experience in software and app development using Java Platforms

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one
Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and
Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred

About the Role

We, at upGrad, believe in giving ownership and responsibility to each one of the team members. As an iOS Developer, you will be a part of the iOS app development team and strive to deliver the best learning experience out there to our learners that upGrad is known for. You will be responsible for developing features, taking those features to production and maintaining the existing code.

Innovative nature and pro-active involvement in the product is taken very seriously at upGrad, therefore, a major part of your role would involve thinking about new features and new ways to deliver quality learning experience to our learners.

Roles & Responsibilities

• Own end to end development and operations of high-performance software development team.
• Design the architecture and deliver clean, testable, and scalable code 
• Participate in requirement gathering and display a strong sense of ownership and delivery 
• Maintain high standards of software quality within the team by
• Participating in regular peer-reviews of solution designs and related code 
• Provide technical leadership to teammates through coaching and mentorship.

Skills Required

• Minimum 6 years of strong iOS development experience with at least 2 Apps Published on App Store of Enterprise Platform.
• Strong Swift concepts along with OOPS, Computer Science fundamentals, Memory Management, App Profiling experience.
• In depth understanding of frameworks like UIKit, Foundation classes, AutoLayout, Core Data, Networking, Collections, GCD, ARC.
• Solid understanding to write modular code, template based programming which is Unit testable (Critical Requirement)
• Solid understanding of iOS architectural patterns especially VIPER (and MVVM) and their importance in scalable software development process.
• Prior understanding of Git (must have), JIRA, Trello, Confluence, etc
• Experience in iOS UI creation using Storyboards, XIB and Code.
• Experience with standard libraries like RxSwift, Swinject, Alamofire, etc.
• Good written and verbal communication.
• Ability to collaborate with multiple teams to work on different phases of the project.
• Knowledge about App Store, publishing an app and the common rejection reasons.