UI/UX Instructional and Graphic Design Intern - Remote

• Proficient with Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
• Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with cloud message APIs and push notifications
• Understanding of Apple's design principles and interface guidelines
• Ensure the performance, quality, and responsiveness of applications
• Experience with offline storage, threading, and performance tuning
• Understanding of the full mobile development life cycle
• Understanding of Git

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Establish and enhance the SEW brand and value proposition in the market.
• Meet and exceed sales targets for OEM/EU customers within the assigned region.
• Provide exceptional service and application support to assigned customers.
• Manage receivables collection and ensure proper completion of statutory forms.
• Identify and capitalise on project business opportunities.
• Foster and nurture strong relationships with customers to drive long-term partnerships.
• Monitor sales trends and competitor activities, and report forecasts to management.
• Submit travel and other expense claims promptly.
• Maintain accurate records and documents as per Quality Management System (QMS) procedures.

Authority:

• Make decisions on FOC (Free of Charge) replacement and service in conjunction with the Branch Manager.
• Collaborate with the Branch Manager to make pricing decisions.
• Organise customer entertainment with approval from the Branch Manager.

Dimensions:

• Area: Region Assigned
• Contribution to Turnover: 2% of company turnover

Profile:

• Education: Graduate in Mechanical/Electrical/Electronics engineering from a reputable institute.
• Experience: Minimum of 2 years of experience in selling similar products.
• Skills Required: Strong proficiency in Customer Relationship Management, Presentation Skills, and Negotiation Skills.

What We Offer:

• Engaging working climate with an open and transparent culture.
• Emphasis on results through empowerment and effective teamwork.
• Structured training and development modules monitored via a mentoring process.
• Personalized training and guidance from experienced colleagues.
• State-of-the-art facilities and flexible working conditions.
• Commitment to energy efficiency, social responsibility, and environmental protection.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

Responsibilities:

.Create exclusive distributors, super stockiest & business associates and guide, and coordinate them to achieve the target for the company towards the business growth.

.Make a strategic marketing plan for the sales team working under his jurisdiction.

.Observe all the stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills and excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Weird Ways Media is a startup Ad, Media company located in prime locations in US, IND and UK. We are looking for dynamic youngsters to join our growing team. We are looking for Media Marketing Intern

Media Marketing Intern is an internship role where the candidate would be communicating the need for video content to the client and also generate leads. Discuss with the production team and also support production team for successful completion of project. If you fancy creativity then you are the right candidate. Lot to learn and lot to perform!

Qualification: Graduate

Languages: English a must

Position: Media Marketing Intern

Role can lead to Media Marketing Manager

Internship duration: 6 - 8 Months

Remuneration: Paid Stipend

Website: https://weirdways.in

Responsibilities and Duties

• Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement.
• Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• Come up with innovative ways to elevate the brand.
• Contribute to a culture that supports creativity through exploration, technological innovation, and individual development.