Hiring for Salesforce Commerce Cloud (Demandware) Developer

Customer Relationship Executive - IT Sales & Services

Work Location : Coimbatore In person

Experience : 1 + Years

Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

• Professional attitude and appearance.
• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Sales & Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.
• Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide

accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of

deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customized

technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and

drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales

presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and

presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup

and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and

commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements

and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select

appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time,

and the proportion of clean orders received.

 Internal Support & Coordination: Provide technical sizing, product selection, and

support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with

customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers,

and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all

required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed

assigned regional sales targets.

Qualifications & Skills Required:

 Strong technical skills and comfort in leading technical discussions.

 Sales aptitude with a keen interest in interacting with customers.

 Proactive approach with a strong customer focus and problem-solving skills.

 Ability to quickly learn and adapt to new products and technologies.

 Excellent interpersonal and teamwork abilities.

 Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is

also acceptable.

 Familiarity with commercial terms and conditions and their application in sales

processes.

 Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

 Engineering Degree (Electrical, Electronics, Mechanical)

 Strong communication and presentation skills.

 Familiarity with basic PLC and DDC design and software applications.

 Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Role- Course Information Representative

Location-: Pune

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

• Handling all fresh inquiries by making outbound phone calls answering basic queries, and xing their appointments with Counsellors of Organization

• These would be all the leads who have already inquired about the courses at Organization through various media. The calls would NOT be cold calls to random data.

• Follow up calls to all these inquiries as required.

• Update the details on CRM and other systems used by the company

• Submit daily activity report to immediate superior

Desired Profile:

• Excellent communication and coordination skills, counseling skills required

• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base

Experience: 1 -4 year (Preferred a call center experience)

Education: Graduate

If anyone interested apply on link:-  https://tiny.cc/NGtalent 

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Monitor the program on 500+ accounts across all domestic sales channels and pinpoint ways to penetrate new markets
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate VOC data to superiors