QA Engineer

About OOLIO

Founded in 2019, Oolio has rapidly grown into Australia’s largest hospitality tech provider, trusted by industry giants like Star Casinos. Our innovative solutions empower businesses to streamline operations, enhance guest experiences, and drive revenue growth.

With a global footprint, we have established offices in the UK, US, and New Zealand, delivering cutting-edge technology to some of the world's most dynamic hospitality brands. At Oolio, we’re not just building software—we’re shaping the future of hospitality with innovation, agility, and a passion for excellence. 🚀

As a leading hospitality technology company, delivering innovative solutions that help restaurants, cafes, and food service businesses streamline operations, integrate ordering and payments, and enhance customer experiences. Our platform is built on modern cloud-native technologies and follows an event-driven architecture, enabling high scalability and reliability.

About the Role

Role is a remote role currently but will be Hybrid role later this year - work from our Hyderabad office.

As a Senior Quality Assurance Engineer, you will be part of a highly collaborative team where you will work closely with engineers, product managers, business analysts, stakeholders, and leadership.

• You will play a pivotal role in ensuring the highest standards of product quality. You will work closely with PODs, taking full ownership of the QA process within your given POD, ensuring seamless execution and continuous improvements.
• In this hands-on role, you will be actively involved in both test strategy and execution, ensuring that our app meets the highest performance and reliability standards. Your focus will also be on laying the groundwork for long-term scalability, making sure our testing processes evolve as the product grows.
• Collaboration is key—you will work alongside stakeholders and development leads to streamline workflows, optimize testing frameworks, and drive innovation in QA practices. You will also identify gaps in existing QA processes, propose strategic changes, and implement improvements to elevate product quality across the board.

If you're passionate about building scalable, efficient, and high-impact QA processes, this role is for you! 🚀

You will be responsible for monitoring the software development life cycle to ensure quality. This includes but is not limited to developing test cases, optimizing test execution, and reporting application defects. This role is expected to help increase test throughput and product delivery by improving test coverage in a shorter amount of time.

Key Responsibilities

• Define & implement test strategy within the respective POD's to drive results.
• Design, develop, and implement comprehensive test strategies for SaaS-based products.
• Set up and maintain end-to-end testing frameworks to ensure high product quality.
• Perform manual testing for web, mobile, and API-based applications.
• Collaborate closely with Product, Development, and DevOps teams to identify and resolve defects.
• Ensure test coverage for functional, regression, performance, and security testing.
• Define and implement best practices for quality assurance and testing in a startup environment.
• Analyse testing results and work proactively to improve product stability and performance.
• Contribute to a culture of quality and continuous improvement & deployment
• Handle the sole responsibility of the quality emerging from the different POD’s and working closely with the automation QA to derive results.

Required Skills

Experience as a Sr. QA

• 5+ years of experience in software testing with a strong understanding of QA methodologies.
• Strong working experience in Manual Testing, Regression Testing, Database, API Testing.
• Experience working in agile, fast-paced startup environments.
• Work with cross-functional teams (Product/Dev/QA) to ensure quality throughout the software development lifecycle on assigned projects to assist in implementation tasks.
• Take ownership of features and enhancements from discovery to closure.
• Develop effective strategies and test plans for quality assurance.
• Experience with CI/CD & software development process with continuous deployment expertise
• Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)
• ITQB is a plus

Domain Expertise

• Experience in the POS domain, Fintech, or Payments industry is preferred.
• Past experience in testing handheld embedded devices, iOS/Android Apps, and restaurant POS systems is a plus.

Quality & Strategy

• Own and define the QA strategy across multiple PODs, ensuring scalable and efficient testing processes.
• Continuously identify and implement improvements to enhance product quality, reliability, and user experience.

Hands-on Testing

• Actively participate in end-to-end testing, including functional, regression, and exploratory testing.
• Develop and execute automated and manual test cases, ensuring seamless product performance.

Metric Reporting

• Establish and track key quality metrics, providing actionable insights to improve the QA process.
• Communicate test coverage, defect trends, and release readiness through data-driven reporting.

Collaboration & Communication

• Work closely with PODs, development leads, and stakeholders to align QA processes with business and engineering goals.
• Clean and clear communication that meets the standard of effective collaboration.
• Advocate for best testing practices, fostering a culture of quality across cross-functional teams.

Soft Skills

• Ability to work independently and take ownership of quality initiatives.
• You’re self-motivated, inquisitive, and have a drive to learn and grow.
• Adaptability to a fast-paced, evolving environment.
• You’re adaptable, comfortable with ambiguity, and able to switch context quickly in a fast paced environment.
• You are comfortable with asking and receiving constructive feedback from your colleagues regularly.
• You are a strong team player, you like to connect and communicate in person with your team members and other stakeholders to come to the best solution.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with a problem-solving mindset.

Why Join Us?

• Opportunity to work on innovative SaaS-based products in a high-growth environment.
• A dynamic and collaborative startup culture.
• Competitive compensation and benefits.
• Career growth opportunities with exposure to cutting-edge technologies.
• Next gen hospitality - POS & Payments platforms
• Collaboration with teams across diverse workforce - Vietnam, Australia, Manila

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.