QA Engineer - Mumbai
Position Description
Key Responsibilities and Requirements
- Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness of Travel Industry
- Facilitate the analysis, design and programming of viable solutions to high complexity business problems according to user specifications
- Ensure that systems are functionally appropriate, technically sound and integrated
- Document and create test cases and to execute and verify those test cases as part of the overall functional testing of Information Technology products
- Contribute to test planning including API Testing
- Participate in the activities to develop and execute test to validate system functionality against specifications
- Take lead role in the testing of small to medium sized products
- Ensure that systems software is thoroughly tested
- Solid understanding of Quality Assurance methods and practices
- Deep understanding of manual and automated testing concepts
- 3 to 5 years’ experience as a QA Analyst/Engineer or similar role with a heavy focus on Automation Testing.
- Experience with high volume consumer-oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Experience in Travel industry experience, GDS’s - SABRE, Amadeus, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem-solving skills and an ability to make good decisions
- Team player with a professional attitude and learn new products
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India and United States
- Strong skill and experience analyzing data sets of all sizes.
Strategic and Development Responsibilities
- Communicate effectively with Executive, Marketing, Sales and Operations teams in gathering product requirements, reporting results and managing expectations.
- Willingness to work flexible and/or extended hours as necessary and travel internationally on occasion.
- Specifically participate in the following: market research, requirements gathering and documentation, architecture design, resource allocation, issue delegation, release management, project timelines, source code protection, testing/QA (use cases) and outsourcing.
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Education
- Bachelor of Science in CS, MIS, or equivalent.
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Key Responsibilities:
- Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
- Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
- Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
- Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
- Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
- Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
- Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.
What does the role look like?
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.
What will you be doing?
Develop and execute automated tests and test plans
Efficiently execute test cases across all functional areas of the products(API and App)
Review product user interface for conformity to design guidelines
Find, isolate, document, regress, and track bugs through resolution
Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
Ensure the highest quality product delivery with security.
Evaluating and integrate open source and in house developed toolsets
What will you need ?
Bachelor/Master degree in CS or related field from a reputed college
Experience in manual testing for Application and APIs
Experience in automation testing using available framework.
Strong knowledge of QA methodologies, testing frameworks and tools
Demonstrated experience in test planning, test design, test execution and reporting.
Excellence in technical communication with peers and non-technical partners.
Understanding & experience with software design pattern, restful APIs and microservice architecture
Prior experience in start-ups or health-tech will be a plus
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building an in depth understanding of all our offline and online products
- Ensuring our online apps across all platforms are stable.
- Regularly monitoring the crash reports, understanding why crashes are happening, recording them, getting them fixed by coordinating with the tech team, keeping checking so that the same is not repeated.
- Executing test cases (manual or automated) on all offline and online products, analyzing results, recording them, understanding why an error is occurring or a bug is coming, coordinating with tech team to fix them, ensuring the same is not repeating
- Proactively and responsibly driving all communication with tech and product teams to ensure all bugs are rectified in least possible time and taking responsibility for coordinating the same and reporting to the entire group with follow on testing. Giving final approvals of stability on each such bug reported.
- Creating logs to document testing phases and defects
- Reporting bugs and errors to development teams
- Working closely with the development and product management teams to take overall product responsibility
- Sharing proactive ideas on product growth basis testing experience
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development lifecycle
- Creating short testing teams in operations and other departments, and positively engage other people in testing, feedback and then getting the issues/ bugs/ errors collated and reported to the tech team, and then do planning and proactive follow ups to get them rectified and tested again.
- Owning up the finer details of our tech products and create a testing and feedback driven product growth.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to do anything
- Should be result-driven, have good communication skills, and up-to-date knowledge of software testing methodologies, identifying the bugs, getting them fixed and ensuring the best of user experience.
- 1 to 2 years of hands-on experience in Software / Application testing in conducting tests, analyzing the results, reporting observations to the tech team and getting them fixed.
- Experience of taking proactive responsibility of product stability and working closely with the product teams to ensure quick and efficient rectifications and retestings, keeping logs and documenting, reporting, project and process management, and hands on approach to product stability and growth.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset.
- Good command in excel, word and google sheets/google drive folders to prepare and record all interactions, maintain various data and test cases, logs, queries, resolutions, reports and build a proactive process of keeping the records updated and ensure closures.
- Should be skilled in Testing Mobile apps on both android and iOS.
- Testing and assuring high quality performance of applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making constructive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
Qualification
- Minimum 2 years experience in software testing
- Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
- Testing and assuring high quality performance of customer applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making construc\tive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
- Leading a team of Quality Engineers is a plus
• Manual testing experience in Web and Mobile application
• Have worked in Agile projects
• Familiar with test documentation such as test plans, test cases, test matrices, check lists etc
• Familiar with smoke tests, regression testing, functionality, integration testing, defect logging
• Having experience of automation testing (Selenium / Appium etc) will be a major plus
• Able to work in a startup environment will be a major plus.
- Develop detailed test strategy and test plans for various features at the functional and system level.
- Be a gatekeeper for the quality of any product going out in the market from Rapido including customer experiences.
- Integral members of SDLC right from product requirements gathering phase to design reviews till the delivery of the product.
- Maintain a staging environment to effectively verify and validate the products.
- Ensure comprehensive test coverage by preparing a detailed capability matrix to map features to the functional requirements of the test plan and for defining the acceptance criteria.
- Effectively develop an automation to improve efficiency/productivity.
- Expertise in developing automation framework for mobile apps, web UI, APIs using appropriate open source tools like Appium, Selenium, SOAP UI, Rest Assured etc.
- Fluent with OOPS concepts and any one programming language like Java, Python etc.
- Cover all dimensions of Rapido’s product which includes features/functionality, scale/load, usability, and performance.
- Hands on experience in CI/CD driven test processes is an added benefit.
- Analyze defects to assess the severity and prioritize them for development to fix.
- Work with software developers to tune code and track all problem reports to closure. Analyze test results to ensure functionality and recommend appropriate action.
- Mentor QAs within the team.
- Graduation/Masters in computer science
- 2-7 Years of relevant experience
- Round 1 – Technical Interview 1
- Round 2 – Technical Interview 2
- Round 3 – Managerial Round
- Round 4 – HR Round