About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
Responsibilities:
- Investigating user experience design requirements of the products for our enterprise customers.
- Optimize the existing UI/UX experience.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the organization.
- Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, widgets, etc. for the end-product user.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the customer success team, sales team and operations team, and the technology team to ensure the creation and delivery of tailored experiences for our clients.
- Work closely with the software developers and product managers to ensure quality product delivery.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
Eligibility:
- A Bachelor's degree and a minimum of 2 years’ UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Figma, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Must have a laptop or desktop to work.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Location: Currently remote, eventually Mumbai
Compensation: INR 20,000 - INR 30,000 per month (Based on experience)
Benefits
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Get a chance to shape your career in one of the fastest-growing spaces - Artificial Intelligence, Machine Learning, and other new-age technologies.
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Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
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Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
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Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
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Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
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Lots of creative freedom!
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Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
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Fantastic company culture. No politics. Just pure work and play!
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Very approachable and helpful seniors and peers.
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Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
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Critical Functional Skills (Any Certifications Preferred) |
● Min 3 years of experience designing in consumer-focused product companies ● Excellent communication skills ● Has held a lead or senior designer role in a team |
UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.
- Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
- Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
- Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
- Must have average above average knowledge of the Adobe Suite
- Must be able to look at the product as a whole to design workflows that scale
- Must be able to measure UX changes and suggest further improvements
- Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX
- Should follow the style guide and design according to the guidelines
- Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
- Should be able to build reusable UI components
- Good communication with the product and engineering teams to assess feasibility of UI components
- Experience with motion/interaction design a plus
- Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools
Creatives/presentations
Roles & Responsibilities:
- Collaborate with stakeholders and product managers
- Conduct user research, conceptualize user flows and wireframes
- Design prototypes and high fidelity mockups
- Analyze user interface problems and create design solutions that meet measurable business goals and requirements
- Create user-centred designs by considering market analysis, customer feedback technical constraints/opportunities and usability finding
- Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviours
- Develop and maintain detailed user-interface specifications
- Present design work to the user experience team, product team, and executives for review and feedback
Qualifications & Skills:
- Willingness to work in a fast-paced environment
- Relevant work experience in designing consumer products
- An impressive portfolio/website/blog
- Good problem solver with an analytical bent of mind
- Exhibits initiative and demonstrates the ability to function independently
- Being open to feedback, and willingness to implement changes based on feedback and requirements
- Knowledge of software such Figma, Sketch, Adobe Photoshop, Adobe Illustrator, Interaction Design - Adobe after effects or principle, Invision, Marvel or any other software used for making prototypes
What you will do:
- Delivering thoughtful and impactful products and services
- Solving complex design problems at all levels– from information architecture to interaction design to prototyping and high-fidelity mockups
- Collaborating and thinking conceptually and strategically about design
Desired Candidate Profile
What you need to have:- Excellent communication, presentation and organizational skills
- Superlative visual design skills, excellent problem solving skills and the ability to work well in a collaborative team environment
- Understanding of technical constraints, user goals and business requirements that shape a product
- Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
- Proficiency with Figma with an understanding of rapid prototyping platforms such as Invision or Principle
- Experience working within and contributing to a structured design system
- Strong organizational skills and an attention to detail
- User Research experience in a complex space such as enterprise or other business/consumer tools and applications
The persons main responsibilities will be concept creation, Visual art design, campaign creations & design Responsibilities: Designing of all digital marketing across all platforms both partners & mi.com. Building sustenance for already launched products. Ensuring visuals are constantly refreshed across all platforms as well as designing for campaigns. Job Description: • Designing of campaign / event websites, product websites & banners
• Understanding of UI/UX • Develop the overall layout for website requirements by understanding the product flows in its entirety and create, improve and use.
• Possess excellent understanding of visual design principles, style guidelines, design processes, and creative workflow.
• Basic animation skills is a must
• Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders
• Possess a strong ability to work autonomously as well as part of a team • Self motivated individual who can proactively do their own research and refresh visuals as per requirements • Creation of theme based sales campaigns
• Creation of aesthetic & effective visual designs for campaigns and other internal design requirements that may come up from time to time
• Can multitask easily and manage multiple projects
• Has a quick-turn-around time & is willing to be available over weekends when required
• Has to be able to priorities and manage team requirements while keeping in mind timelines in order to maintain good outputs every time
• Work under minimal supervision and display strong independent behavior and needs to be assertive
• Needs to be able to maintain consistency and neatness in all design outputs Qualifications: Location: Bangalore, India
A strong portfolio of relevant illustrations and other graphic designs. 2+ years of experience in digital marketing design Degree in Design, Fine Arts, self taught designers are also welcome Has in-depth knowledge of Adobe Photoshop and Illustrator. Any other software can be a bonus
Requirements:
1) Experience in designing, marking up, developing the UI of mobile applications
2) Solid markup skills utilizing HTML5, CSS3, JavaScript
3) Practical exposure and/or experience with: jQuery, JSON, AJAX
4) Strong visual design skills: Latest trends, color and typography
5) Skills with designing softwares like Adobe Photoshop will be considered a bonus