About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
Responsibilities:
- Investigating user experience design requirements of the products for our enterprise customers.
- Optimize the existing UI/UX experience.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the organization.
- Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, widgets, etc. for the end-product user.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the customer success team, sales team and operations team, and the technology team to ensure the creation and delivery of tailored experiences for our clients.
- Work closely with the software developers and product managers to ensure quality product delivery.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
Eligibility:
- A Bachelor's degree and a minimum of 2 years’ UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Figma, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Must have a laptop or desktop to work.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Location: Currently remote, eventually Mumbai
Compensation: INR 20,000 - INR 30,000 per month (Based on experience)
Benefits
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Get a chance to shape your career in one of the fastest-growing spaces - Artificial Intelligence, Machine Learning, and other new-age technologies.
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Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
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Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
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Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
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Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
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Lots of creative freedom!
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Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
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Fantastic company culture. No politics. Just pure work and play!
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Very approachable and helpful seniors and peers.
About Cogno AI
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We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.
Responsibilities:
• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule
• Software Development that creates data driven intelligence in the products which deals with Big Data backends
• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements
• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development
• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)
• Creating metrics and evaluation of algorithm for better accuracy and recall
• Ensuring efficient access and usage of data through the means of indexing, clustering etc.
• Collaborate with engineering and product development teams.
Requirements:
• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school
• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.
• Experience of 8 to 10 year with product development, having done algorithmic work
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Skill set required:
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5+ years of experience in driving Performance Marketing for a D2C/ B2C startup
Strong creative & soft skills combined with an affinity for data.
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Ability to make decisions in a changing environment, anticipate future needs and drive
results.
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Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels.
Identifying and testing new channels to continue to meet or exceed established critical metrics.
Compensation
Industry leading compensation with potential ESOPs
8) Update information on ownership of institutional or organizational customers.
9) Track “Know-Your Customer Customer base work
Key Responsibilities:
- Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
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- Architecting and automating the build process for production, using task runners or scripts.
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
Skills and Qualifications:
- Should have experience with CSS 3, SCSS, Java script and HTML5.
- Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
- Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material
- 2+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
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- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
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Staffing Account Manager Job Description
Due to a promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Staffing Account Manager Responsibilities:
- Directly interacting with clients on Regular Basis
• Evaluating the Requirement
• Analyzing the prior requirement
• Sharing the Requirements to the team
• Reviewing all resume before sending to the Client.
• If needed need to go on a second call with the candidates.
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• Following up on the feedback from the clients
• Follow up on the feedback on the interviewed consultants
• Rate card Negotiation
• Maintaining client relationship by regularly attending client meetings and conference calls
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Team Management
• Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
• Helping the team in understanding the Requirements
• Guiding team and helping source right profiles through multiple sources
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• Providing Training to the team on skill area
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Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least two years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.