UI/UX Designer

Role: CIPM Tech Lead

Fulltime

Onsite

We are looking for Customer Identity and Access Management (CIAM) is delivered through the Customer Identity and Profile Management (CIPM) service, enabling secure, seamless digital customer experiences for a hyper-connected customer base. CIAM is a specialized domain within Identity and Access Management (IAM) and is critical to establishing trusted digital relationships, secure data sharing, personalization, cross-marketing, and business intelligence. This role maximizes the business value of IT solutions by aligning business needs with the enterprise application landscape, emerging technologies, and platform capabilities. It is accountable for defining, designing, and delivering end-to-end architecture across business, data, application, technology, and security domains, ensuring solutions are scalable, secure, compliant, and future-proof. The position leads architecture activities from initiation through delivery, ensuring alignment with enterprise strategy, portfolio roadmaps, and security standards while meeting cost, schedule, and quality objectives.

Skill Set

MUST HAVE

Identity (CIAM) & Okta Auth0 Core Expertise, Identity Lifecycle (OAuth/SAML/MFA/FIDO) & SCIM 2.0, DevOps & Enterprise Operations (GitHub/GitHub Actions), Incident, Support & ITSM (ServiceNow Request Handling), API Security & Integration (REST), Observability & Operations

GOOD TO HAVE

Frontend (JS/HTML/Node.js) & Auth0 UI Customization (UL/ACUL), Migration & Large-Scale Onboarding, Enterprise Security & Compliance, Application Onboarding & Change Management, Akamai & Edge Ecosystem

Key Responsibilities

•                    Act as a global CIAM subject matter expert, providing technical leadership.

•                    Design, integrate, and deploy enterprise-scale CIAM solutions.

•                    Lead requirements discovery, analysis, and solution design.

•                    Facilitate discovery workshops to derive business requirements and processes.

•                    Define enterprise architectures and system integrations aligned to business outcomes.

•                    Perform security reviews and ensure compliance with standards and best practices.

•                    Identify security architecture gaps and define risk mitigation strategies.

•                    Drive adoption of CIAM best practices across IT and business teams.

•                    Support CIAM policy development and regulatory compliance.

•                    Collaborate with vendors, system integrators, and global delivery teams.

•                    Communicate effectively with technical and non-technical stakeholders.

•                    Document security, cybersecurity architecture, and system requirements across the lifecycle.

Core Technical Requirements

•                    Proven delivery of scalable, high-performance CIAM solutions supporting mission-critical consumer services.

•                    Strong server-side development experience (Java and/or .NET) and client-side frameworks (Angular, Node.js, or similar).

Deep hands-on expertise with identity standards and technologies including: LDAP, SAML 2.0, OAuth 2.0 (all major flows), OpenID Connect (OIDC), SCIM, SSO, RBAC

Strong REST/SOAP integration experience using XML and JSON.

Solid enterprise application architecture and security fundamentals, including cryptography.

Experience in integrating applications with identity providers using federation standards.

Hands-on experience with CIAM platforms such as Auth0, Akamai, or equivalent.

Familiarity with API and developer tooling (e.g., Postman).

Mobile identity integration experience (React Native, Ionic, Xamarin) is a plus.

Architecture, Security, and Compliance

•                    Strong understanding of solution architecture frameworks (e.g., TOGAF).

•                    Experience with architecture modeling concepts and tools.

•                    Proven ability to produce solution designs and architecture artifacts.

•                    Background in information security architecture and IAM threat modeling.

•                    Strong knowledge of identity and privacy regulations (GDPR, CCPA) and their architectural impact.

•                    Ensure best-in-class IAM and CIAM practices across the enterprise.

Skills & Professional Attributes

•                    Excellent communication and presentation skills.

•                    Ability to provide architectural direction to development and support teams.

•                    Comfort operating in global, multi-vendor, distributed environments.

•                    English required.

Mandatory Experience & Qualifications

•                    Deep hands-on expertise with SAML 2.0, OAuth 2.0, OIDC, and SCIM.

•                    Proven experience integrating applications with identity providers.

•                    Strong solution architecture capability using TOGAF or similar frameworks.

•                    Hands-on experience producing enterprise-scale architecture documentation.

•                    Information security architecture experience with IAM-specific threat modeling.

•                    Strong understanding of privacy regulations and compliance impacts.

•                    Relevant industry certifications (e.g., TOGAF, CISSP, CCPA).

Preferred Qualifications

•                    Degree in IT, Software Engineering, or related field.

•                    10+ years in comparable enterprise architecture or CIAM roles.

•                    Recognized thought leadership in CIAM or IAM domains.

Additional Information

•                    Degree in IT, Software Engineering, or related field.

•                    10+ years in comparable enterprise architecture or CIAM roles.

•                    Recognized thought leadership in CIAM or IAM domains.

About the Role

We're seeking a Project Manager – Generative AI Specialist who lives and breathes AI. This role is perfect for someone who leverages tools like ChatGPT, Claude, or similar daily to enhance their work, streamline workflows, and create innovative solutions. You’ll lead cutting-edge GenAI projects, collaborating with diverse teams to deliver impactful results. Your expertise in prompt engineering, workflow optimization, and running GenAI projects will make you a vital contributor to our mission of transforming businesses through AI.

Responsibilities

Lead GenAI Projects

• Take end-to-end ownership of Generative AI projects, ensuring successful delivery aligned with business goals.
• Develop project plans covering timelines, milestones, and resource allocation, and adapt as needed to achieve objectives.

Hands-On AI Expertise

• Actively use Generative AI tools for day-to-day tasks, demonstrating how these tools can optimize processes and workflows.
• Build automations or implement AI-based solutions that address specific business or technical challenges.
• Apply advanced prompt engineering techniques to achieve desired results from LLMs.

Collaboration & Business Analysis

• Work with clients, stakeholders, and technical teams to gather, validate, and document requirements.
• Translate business needs into actionable functional and technical specifications.
• Conduct market research and competitive analysis to inform product strategy and roadmap development.

Innovation & Optimization

• Continuously explore, experiment, and recommend AI tools, frameworks, and methodologies to optimize project workflows.
• Define and prioritize product features, aligning them with business value and customer feedback.

Communication & Documentation

• Prepare and deliver project documentation, including requirements, specifications, and status updates.
• Present project updates and findings to stakeholders and senior management clearly and effectively.

Requirements

GenAI Enthusiast

• Extensive experience using Generative AI tools (e.g., ChatGPT, Claude, etc.) for automations, workflow optimization, and creative problem-solving.
• Deep understanding of prompt engineering and optimizing interactions with LLMs to achieve desired outcomes.

Leadership & Project Management

• Proven experience leading AI-driven projects, from inception to deployment.
• Strong understanding of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello).

Technical & Analytical Skills

• Ability to bridge business needs with technical implementation, ensuring seamless execution.
• Familiarity with Generative AI APIs (e.g., OpenAI, Hugging Face) and their integrations into projects.

Communication & Adaptability

• Exceptional written and verbal communication skills for effectively collaborating with technical and non-technical teams.
• Highly adaptable to working in hybrid and fast-paced environments, juggling multiple priorities with ease.

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Business Administration, or related fields.
• 8+ years of experience in project management, product management, or a similar role, ideally in AI or technology-focused environments.

Write to Us If:

• You use GenAI tools daily and can share examples of how they’ve helped you optimize your workflows or build automations.
• You have hands-on experience managing Generative AI projects and can demonstrate your ability to turn ideas into impactful solutions.
• You are well-versed in prompt engineering and can effectively manipulate LLMs to perform as needed.
• You thrive in a role where you can combine business analysis with technical implementation to deliver value-driven outcomes.
• You are detail-oriented, self-motivated, and passionate about staying ahead in the AI space.

This is your opportunity to lead innovative projects in the fast-evolving world of Generative AI while leveraging your expertise to make a real impact. If you're ready to take on this exciting challenge, we’d love to hear from you!

About the Role

We are seeking a highly skilled Tech Lead who can drive the development of high-performance, scalable products while contributing hands-on to coding, architecture, and system design. You will work closely with a small engineering team, guiding them in technology decisions, quality delivery, and best practices while also taking ownership of key modules yourself.

Key Responsibilities

• Lead end-to-end product development from design to deployment.
• Act as both a technical contributor and mentor within a small, agile team.
• Architect scalable, robust, and secure backend and frontend systems.
• Participate in and guide:
• System design & architecture decisions
• Algorithmic analysis and performance optimization
• Database modeling and API design
• Write clean, maintainable, high-quality code.
• Own deployment pipelines and ensure reliable production releases.
• Collaborate with cross-functional stakeholders to translate requirements into actionable technical plans.
• Conduct code reviews, enforce coding standards, and ensure engineering excellence.
• Troubleshoot and solve complex technical challenges in production environments.

Required Technical Skills

• Strong expertise in Node.js and/or Python.
• Hands-on experience with TypeScript and React.js for frontend development.
• Knowledge of Go (Golang) is a strong advantage.
• Deep understanding of:
• Data Structures & Algorithms
• System Design
• Distributed systems concepts
• Microservices architecture
• Experience with deployment using:
• Docker, Kubernetes, or similar orchestration tools
• CI/CD pipelines
• Cloud platforms (AWS / GCP / Azure)
• Strong understanding of databases (SQL and NoSQL).

Soft Skills

• Strong leadership and ability to guide a small development team.
• Clear communication with technical and non-technical stakeholders.
• Ownership mindset with focus on delivering quality, on time.
• Problem-solver with the ability to make quick and correct technical decisions.

Preferred Qualifications

• 4–10 years of experience in software development.
• Prior experience in a startup or fast-moving product environment.
• Experience deploying and managing real-world products at scale.

What We Offer

• Opportunity to build and influence real products end-to-end.
• A collaborative, high-ownership environment.
• Freedom to experiment and drive product and engineering decisions.

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript also Shopify

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code.

● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

Summary role description:

Hiring for Technical Lead - Full Stack for a global InsurTech SaaS product company

Company description:

Our client is a global digital SaaS platform InsureTech company headquartered in Silicon Valley providing omnichannel customer acquisition platform, Analytics powered customer engagement, services, and self-service portals and apps for agents as well as policyholders.

Role details:

• Title / Designation: Technical Lead – Full Stack
• Reporting Manager: Director of Product Engineering
• Location: Hyderabad/Hybrid

Role & Responsibilities:

• Develop, deploy, support, and implement web application projects
• Build scalable architecture, reusable patterns, and libraries for future use
• Conduct performance testing, review results, identify bottlenecks and report code
• Proactively identify and resolve potential problems/issues including authoring technical specifications
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Keeping up to date with industry trends and developments
• Motivate team members to learn the required skills and stay up to date on the execution
• Mentor, lead, and guide a team of Software Engineers

Candidate requirements:

• Overall, 6+ years of experience as Full stack developer, with a minimum 1-year experience in product development
• Experience in leading a team of 3+ members
• Experience in one or more of
  • Frontend – AngularJS/Angular/ReactJS/VueJS
  • Backend – PHP/Java/Python/NodeJS/Golang
  • DB – Any relational Database (like MySQL, Oracle, or Postgres)
• Should have experience in restful JSON web services
• Should be competent in CI /CD tooling
• Experience working with 3rd party software integrations like REST APIs, SOAP APIs, XML, JSON

Selection process:

• Code pair
• 2 Technical interviews
• Final round

5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity

6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success