Shubham Vishwakarma
Full Stack Developer - Averlon
About TravelTriangle.com
About
Company social profiles
Similar jobs
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
React Native
Android DevelopmentShe/he would be responsible for independently handling assigned tasks. All discussed and agreed upon timelines must be adhered to with stringency and discipline. The incumbent should possess the proficiency to develop Apps on the android platform with minimum supervision.
KRAs
● Experience in native android development and React Native.
● Work on assigned tasks to ensure their timely completion.
● To ensure best coding practices are followed in the code.
● Follow instructions and be able to work on tasks leading to an app.
● Ensure modularity of code.
● Work in a team to complete projects, pitch in with other team members to troubleshoot.
Behavioural Competencies:
● Good Communication Skills
● Team Player
● Time Management
● Adaptability
● Detail Oriented
● Self-Starter
● Problem - Solving Skills
● Analytical Skills
Education:
● BCA/MCA/ B.Tech (Any Graduation)
● Hands on exposure to Android Development and Android Frameworks.
Experience:
Relevant Experience should be 3.5years+.
Requirements Area of Expertise:
● Good command in React Native Designation React NativeDeveloper Reports To Technical Architect -Web Apps Location Noida/Remote
● Expertise in unit test case writing
● Strong understanding of working with REST Web Services.
● Good understanding of databases and SQLite in general.
● Good understanding of caching strategies and asynchronous calls
-
ZAMP
Job Description : QA Engineer
Role
QA Engineer
Company
LinkedIn
https://www.linkedin.com/company/zampfintech/">https://www.linkedin.com/company/zampfintech/
Location
Gurgaon
Salary
Upto 20 LPA
Experience
3-6 years
Employees
20+
Funding
$25 Mn
Roles & Responsibilities:
We are building a global banking stack and our mission is to provide a seamless and borderless experience across banking, payment and credit services, leveraging the best of banking, fintech and crypto rails. To execute on the mission, we are systematically investing in product innovation across a multitude of banking services – cards/non-cards payments, credit, crypto payments, custody, integrations.
This role may be good fit if you:
- Have Experience with bug tracking tools, version control tools(Jira/ado/Perforce/SVN/Bugzilla)
- Familiarity with Testng, JUnit, Selenium, soapUI, Jenkins
Requirements
Must Have Qualifications:
- 3+ years of experience in a related role
- Knowledge on manual testing frameworks and test automation
- Reporting skills, proficient in creating status reports based on results
- Good working knowledge with any ui automation library i. e selenium, cypress, etc
- Experience working closely with development and business teams to communicate impacts and to understand business requirements
- Experience with Android, iOS or other mobile application development or testing
- Experience with API automation testing including unit test automation frameworks
- Strong hands-on in test plan creation, test case management, production monitoring and debugging using logging tools
- Intermediate expertise in automation testing development with tech stack - Java, RestAssured, TestNG, Maven, Jenkins, Allure/Extent Reporting
Java
Amazon Web Services (AWS)We indulge in all things that would excite you!!
- Work on large-scale, custom distributed software systems using Java, Scala,
- MongoDB, JavaScript (AngularJS, ReactJS), and the likes
- We work almost exclusively on customer site providing a mix of delivery and consulting
- services, so you'll be flexible about travel
- Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality
- Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title
- Spread the word about best practices in software development inside and outside the Equal Experts community like Expert Talks
What we look for in you?
- 6 + years of Hands-on development and delivery experience with Java, Scala, and the likes
- Passion for software engineering and craftsman-like coding prowess
- Great OO skills, including strong design patterns knowledge
- Experience working with Agile, TDD, Lean, and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)
- Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems
Google Analytics- MSMEx is a business advisory platform which connects Micro, Small & Medium Enterprises (MSMEs) & Start-ups with leading industry experts for professional advice & mentoring.
- Our goal is to bring world-class business management support in a micro advisory format to MSMEs at highly-affordable price points, so they can scale to their full potential faster with qualified guidance, expert mentoring and hand-holding.
- We take a customer-centric approach in our product development and measure our success using defined business metrics.
- We are a small team with diverse background & experiences. We work hard as a team - and appreciate the meaningful contribution of each other. We celebrate the journey and milestones and don- t wait for destination.
Responsibilities :
- Perform market research and competitive analysis
- Understand user needs, pain points & behaviour
- Develop & drive product direction and strategy
- Own the product roadmap, milestones and KPIs
- Collect & gather the requirements from different stakeholders to write PRDs & User
Stories.
- Define Acceptance Criteria & KPIs for each product feature
- Preparing Wireframes to explain the feature requirements to UI/UX Team
- Managing & Planning Sprints, Backlog & UAT
- Oversee product execution from inception to delivery
- Define and execute go-to-market plans /strategies along with marketing team
- Work with design, engineering, operations & marketing teams to set priorities & achieve the product and business goals
- Own the product tracking & analytics to gain insights for product iteration
Requirements:
What we are looking for:
- BE/BTech or MBA with relevant experience of 3-5 years
- Strong Analytical Skills with ability to formulate data driven decisions
- Own a track record of building interesting mobile products
JOB DESCRIPTION - PRODUCT MANAGER :
- Experience in Agile Product Development Process
- Exceptional Written & Verbal Communication Skills
- Cross-Functional Team Management
- A Team Player with an Entrepreneurial spirit
- Embrace change, and thrive in a fast-paced start-up environment
Tools:
- Project Management: JIRA, Slack etc
- Wireframing Tools: Framer etc
- Analytics: Google Analytics, Google Tag Manager, Facebook Analytics, Metabase, Tableau etc
- MS Office: Excel, Power Point, Word etc
Why MSMEx?
- You want to work directly with cofounders & serial entrepreneurs
- You love challenges and independently solve them
- You love to work in fast paced start-up environment
- You want fast paced growth in your career
Location: Preferred Mumbai in long run. For 2021 can work from anywhere.
At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space
NodeJS (Node.js)
MongoDBAmazon Web Services (AWS)Software Developer
Minimum reuired 3+yrs
Good Experience in Node JS,Mongo DB,AWS
Good Communication must
Location -Hyderabad
Experience -3+ Years
JavaWe are Hiring Oracle Fusion Financial Senior/Staff Infogrex Technology
Experience 4-10 years
Location Bangalore
Annual Salary: 26 LPA INR
Job Description:
Primary Responsibilities and Accountabilities:
o Requirements gathering and documentation using AIM / OUM or other prescribed methodologies
o Assist business user during CRPs/SITs/UATs
o Prepare quality deliverables
o Prepare test scripts and test cases
o Conduct trainings
o Prepare quality deliverables
o Support Project Management Office (PMO)
Experience Required:
o 4-10 years of relevant experience working in ERP Financials with at least 2 years of experience in Fusion Financials
o Should have worked in at least 2 full life cycle implementations with at least one of the implementations on Fusion Financials
o Experience in Oracle EBS functional financial areas
o Experience of having worked in a client facing delivery role
NodeJS (Node.js)
JavascriptMongoDB
Angular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon