MCS is seeking a meticulous and detail-oriented QA Lead to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.
Responsibilities:
- Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
- Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
- Maintain detailed records of quality assessments, findings, and recommendations.
- Create and update quality documentation, including standard operating procedures.
- Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
- Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
- Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
- Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
- Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
- Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.
Qualifications:
- Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
- 5+ years experience in quality assurance or quality control, preferably in a similar industry.
- Prior Experience in a Lead role.
- Strong analytical and problem-solving skills.
- Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
- Excellent communication skills.
- Attention to detail and a commitment to precision.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with quality management software and tools.
If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Mayura Consultancy Services
About
Company social profiles
Similar jobs
Job Title: QA Engineer
Location: Gurgaon (Onsite)
Joining: Immediate joiner Only
ISTQB Certified.
Experience: 2–4 years
Key Responsibilities
- Design, develop, and execute manual test cases for web and mobile applications.
- Perform API testing (REST/SOAP) using tools like Postman, Swagger, or similar.
- Write and execute complex SQL queries to validate data and ensure database integrity.
- Identify, report, and track defects; collaborate with developers for quick resolution.
- Review and analyze system specifications and requirements for creating effective test plans.
- Conduct regression, functional, integration, and system testing as part of release cycles.
- Document and maintain detailed test results, defect logs, and reports.
- Participate actively in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).
Must-Have Skills
- Strong hands-on experience in Manual Testing for web and mobile platforms.
- Solid experience in API Testing (REST / SOAP).
- Handson writing complex SQL queries.
- Strong knowledge and practical SQL skills for database validation.
- Good understanding of software development lifecycle (SDLC) and Agile methodologies.
- Strong analytical and troubleshooting skills.
Nice-to-Have
- Basic understanding of automation tools or frameworks (optional).
- Experience with JIRA or other bug tracking tools.
Other Details
- Employment Type: Full-time
- Work Mode: Onsite at Gurgaon
- Notice Period: Immediate joiners / candidates with notice period up to 7 -10 days Only
Roles and Responsibilities :-
● Test the overall system using appropriate testing techniques and
instruments.
● Applying the appropriate test measurements and metrics in the product.
● Execute all levels of testing (Integration, Regression and Sanity).
● Design and develop automation scripts when needed.
● Detect and track software defects and inconsistencies.
Skill set required :-
● critical thinking and analytical skills to examine bug reports and prioritize
necessary tests
● Logical and creative mindset.
● Should be able to work on testing tools and technologies.
● Knowledge of Software Development Life Cycle
● Knowledge of Software Test Life Cycle
Develop testing strategy, test plan and test scenarios for new feature set in existing applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on releases.
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Good Experience of working in an Agile environment and
Expected skill set (Good to have)
● Basic knowledge of all testing types
● Experience in Web, Mobile & Mobile App testing
● Innovative mindset to track issues/bugs
● Good teamwork & Communication Skills
- Procedures/Scripts/Manual Testing)
- Minimum 3 years of experience in SQA required
- Shares ideas and experiences with colleagues and business units that may improve performance
- Minimum of 3 years of work experience in software testing
- Demonstrated ability to independently interpret requirements and technical specifications, translate into thorough test plans and test cases, and execute test cases
- Review project test and implementation schedules
Java
PostmanAbout Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
* Brief knowledge of testing tools like JIRA, Scrum etc.
* Basic knowledge of PHP or worked on Wordpress/Laravel/CodeIgniter.
* Basic knowledge of any coding language too.
Android Development
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon