Test Engineer

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Objective

The primary objective of the role is to ensure smooth production by addressing Quality issues/problems in production and identifying better solutions and process improvement for operational efficiency. The manager is responsible for Quality Control from the Yarn to Packing Department, including the Lab. A key goal is to ensure 1st Quality Production while maintaining the Overall Rejection for the Plant to be below 5%.

Key Roles & Responsibilities

The responsibilities are categorized into several areas:

Operational

• Responsible for Quality Control for all Production Departments, including Knitting, Seaming, Washing, Boarding, Checking & Packing.

• Managing the Yarn Testing Lab and overseeing all Third Party & Self Inspections.

• Implementing stringent quality control systems and conducting audits to enhance product quality and reduce rejection / wastage.

• Conducting Online Quality Rounds to control quality issues at the online stage.

• Generating and maintaining various monthly/annual reports, such as AOQ (Average Outgoing Quality), Cost of Poor Quality, Quality Trends (All Stages), and Defects wise % reports for Knitting & Finishing.

• Handling and maintaining records of customer queries & complaints, along with corrective actions.

• Adhering to customer-specified Restricted Substance list (RSL) and practicing stringent quality and safety standards on the shop floor.

Strategy & Planning

• Responsible for Quality Compliance.

• Managing all types of Samples (Salesman, Shipment, PP Samples, etc.).

• Handling all Customer Complaints and managing Quality related Customer Coordination.

• Active participation in Quality related reengineering.
• Carrying out various Quality Systems like Quality Circle, 5S, Zero Quality, and TQM.

Additional Responsibility

• Training of New QC's.

• Conducting awareness & training sessions for Quality auditors to build their skill to meet customer quality norms in the process.

• Ensuring Factory Compliance - Technical.

• Supporting improved productivity and efficiency with the budgeted head count.

• Focusing on Cost Saving by striving for 0% reduction in wastage.

People Management

• Ensuring the team understands and adheres to defined clear roles and accountabilities.

• Developing and monitoring Key Performance Indicators (KPIs) of direct reportees and counseling them for development.

• Identifying training and development needs of team members and planning implementation.

• Driving a transparent, performance-driven and result-oriented culture within the team.

• Ensuring succession planning for the manager and critical roles in the team.

Greetings!

Wissen Technology is hiring for Java developers/Lead.

Required Skillset

• 6+ years of industrial experience
• Java and related frameworks.
• Experience in Core Java 1.8 and above, Data Structures, OOPS, Multithreading, Microservices, Spring and Swift Payments
• Exposure on Fintech domain is mandatory
• Should have the ability to analyse, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high volume server side development
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.

Company Profile:

Company Name : Wissen Technology

Group of companies in India : Wissen Technology & Wissen Infotech

Work Location - Bangalore

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: https://www.linkedin.com/company/wissen-technology

• Hands-on Experience with PHP CodeIgniter Framework
• Proficient in PHP, HTML5, JavaScript, CSS, JQuery
• Excellent relational database skills with MySQL
• Understanding of responsive design frameworks such as bootstrap
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development lifecycle right from concept stage to delivery and post-launch support
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep updated & use best practices in web development

Job Summary

• Candidates must have knowledge of converting PSD/Figma/Xd into HTML(WordPress) with custom bootstrap coded.
• Must have knowledge of WordPress page builders like Elementor, DIVI, Beaver Builder or Visual Composer and able to customize WordPress plugins if needed.

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Experience designing and developing responsive design websites.

• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layouts and wireframes into working HTML pages.

• Strong understanding of PHP back-end development

Key Skills
Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap

Job Type: Full Time

Job Location: Gurgaon

Job Description:

We are looking for passionate Software Engineers to design, and develop software solutions. You will be responsible for developing and designing architecture, ensuring the responsiveness, and scaling of applications. You will be required to see a project from conception to final product, requiring good organizational skills and attention to detail. What you bring to the table is more than just your technical skills - your unique perspective, ideas and cultures will help us create better products and services.

Roles & Responsibilities:

•   Work with development teams and product managers to ideate software solutions
•       Design and Develop well-functioning software architecture and database design
•   Write effective APIs
• Test software to ensure responsiveness and efficiency
•   Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with responsive design
•     Improving, adding new features, and maintaining existing software products

Required Skills:

•       C#
• .Net
• Wpf
•   MySQL/PostgreSQL
• Knowledge of Restful API
• Git
• Should have self-exploration capabilities and an analytical mindset to find solutions to complex problems.
•       Good knowledge of basic data structures and algorithms
•     Good Debugging skills

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git

• Define and execute the recruitment strategy for our India hub
• Directly source high caliber technical talent using tools like LinkedIn, GitHub, StackOverflow to name a few
• Manage the end of the end recruitment process from direct sourcing, interviewing, and offer negotiation 
• Partner with a variety of hiring managers to create robust interview processes
• Articulate company culture and values throughout recruiting process
• Use data and metrics to measure our performance and provide insights on how we can improve our recruiting efforts 
• Build talent pools of candidates for key disciplines like Engineering and Product
• Develop and implement a delightful candidate experience
• Partner with our global Talent Team and work on key strategic projects 

• You’ve got extensive experience as an internal recruiter in a high growth tech company/startup 
• You have strong knowledge of the talent market in India and know where to source high caliber candidates from 
• Proven track record in direct sourcing for candidates using a variety of tools
• You are confident managing and advising stakeholders on how to approach building their teams
• Experienced in building and utilizing a variety of recruiting tools and channels
• Strong ability to work in a fast-paced, dynamic work environment
• Strong ability to work in a team environment
• Excellent written and verbal communication

The interview process for this role is: 

• 30m interview with one of our Talent Team or Recruitment Partners
• 1h interview with Operations Lead
• Final interview with our Leadership Team

We can be flexible with the structure of someone's circumstances or timescales require it for good reason, just let us know! 

Please reach out if you have any specific requirements so we can be as accommodating as possible for you.