Test Architect/ Test Lead

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

As an experienced and enthusiastic Pre-Sales Specialist / Telecaller, you will be responsible for identifying and contacting education institutes to generate leads for our EdTech solutions. Your efforts will directly contribute to our growth and our mission to transform education through technology.

Key Responsibilities:

• Identify and target education institutes, including schools & institutes, to generate qualified leads,follow up,nurture & communicate to close for our EdTech products and services.
• Assess and qualify leads based on their needs, budget, and readiness to engage with our sales team.
• Initiate contact with prospective clients through outbound calls, emails, and other channels.
• Effectively present our EdTech solutions and value propositions.
• Develop a deep understanding of our EdTech solutions, including features, benefits, and pricing, to engage in meaningful conversations and inquiries from potential clients.
• Build and maintain positive relationships with potential clients, providing information, answering questions, and nurturing leads through the sales funnel.
• Maintain detailed records of lead interactions, status, and outcomes in the CRM system.
• Provide regular reports on lead generation activities to ensure an up-to-date pipeline.

Qualifications and Experience:

• Proven experience in pre-sales, lead generation, or telecalling, for education sector.
• Excellent communication and interpersonal skills, with strong telephone etiquette and persuasive abilities.
• Bachelor's degree in Sales, Marketing, or a related field (EdTech or school experience preferred).

Company Profile:Scholar Clone is an innovative education and training solution provider company. We help students, teachers, and institutes by providing next-generation education solutions at affordable prices using the best technology. We are one of the leading-edge technology companies offering end-to-end learning solutions and integrated business applications to a wide spectrum of clients, including education institutes and government organizations.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Dapps is a decentralized app store that makes it easy to adopt and find Web 3 applications. Dapps use protocol-level technology as their foundation to create a decentralized, open-source app store.

To us, a company’s culture is the team’s everyday actions and beliefs. We aspire to create a team of individuals who hold common values but are diverse in their worldviews.

• Work with multi-disciplinary teams: design, art, production, engineering, etc. from product conception and throughout production to shape and thoroughly document the product strategy, including feature sets, merchandising, purchasing drivers, pricing, tools, and other success factors.
• Measure the success of product features after release and optimize their performance through split testing and rapid, data-informed iteration.
• Ideally, you have previous technical experience with Decentralized products. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Highly organized with the ability to manage projects and consistently meet deadlines.
• Ability to resolve business as well as technical issues and served as a liaison between business groups and technical developers.
• Flexibility to adapt to a changing environment, keeping current with new and updated processes and procedures

• 3+ years of relevant experience
• Conversant in the fundamentals of DeFi/Web3/Blockchain/Crypto
• Strong analytical skills and ability to strategize across multiple product areas and potential business opportunities
• Love for unicorns :)
•  

• We make sure you are growing professionally with quarterly goals and appraisals
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member of the family is a great please so we provide maternity and paternity leave

And much more...

Job Description

• Experience: 2-7 years
• Location: Delhi
• Industry: Recruitment/Staffing
• Salary Best in The Industry with Fixed Salary and Incentives.
• Other Perks: PF + Medical Insurance + Accidental Insurance etc.

Job Role:

• Recruitment for Middle and Top-Level Positions only permanent Hiring.
• Sourcing the Candidates through Job Portals, Headhunting, Social Networking, reference etc. in the stipulated time frame
• Contact eligible candidates for interviews & follow-ups.
• Making Recruitment Strategies
• Handling Recruitment Life Cycle
• Experience in Team Creation/Handling would be an added advantage.
• Mapping target companies and competitors.
• Team handling role for Leads and above
• Client Management

Desired Candidate Profile:

• Should have experience in handling mid and senior-level IT or NON-IT mandates.
• Must be proficient in using job portals like Naukri, LinkedIn.
• Preferring candidates with excellent communication skills
• Minimum 1 year of experience from a consultancy background

Experience:

• Strong knowledge on Devsecops (hands on).
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.
• 15+ years of experience of building successful production-quality software, with relevant experience from payment gateway for 5yrs.
• Expertise in large-scale multi-tiered systems.
• Expertise in Core Java and JEE, object-oriented design, analysis and design patterns
• Good exposure to JSON based REST services in Java.
• Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems
• Focus on clean high-quality code and solid designs.
• Hands on experience in HLD & LLD.
• Strong hands on knowledge on Devsecops.
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.

• Any prior payment industry experience is highly preferable