Assistant Manager-Business Analaytics

We are a leading pharmaceutical manufacturer specializing in Active Pharmaceutical Ingredients (APIs) with a strong global presence. We partner with international generic pharmaceutical companies and regulatory authorities, supported by multiple regulatory approvals and a robust product pipeline. Focused on quality, compliance, and long-term partnerships, the organization continues to expand across regulated and emerging markets.

Market

LATAM markets

Location

Mumbai, India

Reporting To

Director of Business Development and Managing Director

must have skills :

• Ability to leverage US FDA and EDQM approvals to build strategies and partnerships with generic pharmaceutical companies.
• Proven marketing and business development experience, preferably in the pharmaceutical industry.
• Strong understanding of regulatory markets and compliance standards.
• Excellent communication, negotiation, and presentation skills.
• Prior experience handling the LATAM market is essential.
• Minimum five years of experience in international pharmaceutical sales or business development.
• Proficiency in Microsoft Office and CRM software.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Company Overview

VC-backed Fintech startup with an innovative online trading application seeking an experienced Frontend Engineer to join our growing team.

We're based out of UK and have our engineering team in India.

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

1. Developing new user-facing features using React.js
2. Building reusable components and front-end libraries for future use
3. Translating designs and wireframes into high quality code
4. Optimizing components for maximum performance across a vast array of web-capable devices and browsers
5. Maintain existing React systems, including fixing bugs
6. Handling backend infra written in Next/Node/Express

Skills

1. Strong proficiency in debugging, JavaScript, including DOM manipulation and the JavaScript object model
2. Thorough understanding of React.js and its core principles
3. Experience with popular React.js workflows (such as Flux or Redux)
4. Familiarity with newer specifications of EcmaScript
5. Experience with data structure libraries (e.g., Immutable.js)
6. Knowledge of isomorphic React is a plus
7. Knowledge of isomorphic Next js and Node js is a plus
8. Familiarity with RESTful APIs
9. Knowledge of modern authorization mechanisms, such as JSON Web Token
10. Familiarity with modern front-end build pipelines and tools
11. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
12. Familiarity with basic authentication mechanism and security
13. Ability to understand business requirements and translate them into technical requirements
14. A knack for benchmarking and optimization
15. Familiarity with code versioning tools such as Git

[Please note: Our HQ is in Wales and we're in the process of creating an Indian Entity. This means that the candidate will be responsible for all Tax related compliances until the entity is setup.]

Overview

As a Jr Pharmacist, you will play a crucial role in supporting the daily operations of the pharmacy. Your responsibilities will include assisting in medication dispensing, providing excellent customer service, and ensuring that all pharmacy processes comply with regulations and standards.

Key responsibilities

• Assist senior pharmacists in dispensing medication accurately and efficiently
• Provide exceptional customer service by addressing inquiries and concerns
• Adhere to all pharmacy regulations and standards
• Maintain accurate and updated patient records
• Collaborate with healthcare professionals to ensure effective medication therapy
• Perform inventory management and ordering of pharmaceutical supplies
• Conduct medication therapy management and medication reconciliation
• Assist in compounding and packaging medications
• Ensure proper storage and handling of medications
• Participate in quality assurance and improvement initiatives

Required qualifications

• Bachelor's degree in Pharmacy or PharmD
• Licensed as a Pharmacy Technician or Pharmacist
• Strong understanding of pharmaceutical regulations and standards
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient in pharmacy software and computer systems
• Attention to detail and accuracy in medication dispensing
• Ability to work effectively in a team environment
• Knowledge of pharmaceutical compounding and packaging
• Understanding of medication management and therapy

Experience: 5-10 Years

Location - Bangalore

Role- Technology analyst- Java developer

Notice period- (Strictly 0-30 Days only)

Infomatics Corp has been a leader in providing exceptional services to both corporate and government clients for over 15 years. We are recognized for our commitment to excellence and security, holding prestigious certifications such as ISO 9001, ISO 27001, and ISO 20000. With offices in the United States and India, we operate on a global scale, offering in-demand IT solutions and the flexibility to scale operations according to client needs

We are looking for ambitious Technology Analyst 

Good Java Developer who can Design the applications, Develop using J2EE best practices and test

Hi,

About the co.–Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels. 

Job Location: Gurgaon/Bangalore

Responsibilities of the role:

 Manage extraction of data sets from multiple marketing/database platforms and perform hygiene and quality control steps, either via Datorama or in partnership with Neo Technology team. Data sources will include: web analytic tools, media analytics, customer databases, social listening tools, search tools, syndicated data, research & survey tools, etc…

 Implement and manage data system architecture  Audit and manage data taxonomy/classifications from multiple systems and partners

 Manage the extraction, loading, and transformation of multiple data sets

 Cleanse all data and metrics; perform override updates where necessary

 Execute all business rules according to requirements  Identify and implement opportunities for efficiency throughout the process.

 Manage and execute thorough QA process and ensure quality and accuracy of all data and reporting deliverables

 Manipulate and analyze “big” data sets synthesized from a variety of sources, including media platforms and marketing automation tools

 Generate and manage all data visualizations and ensure data is presented accurately and is visually pleasing

 Assist analytics team in running numerous insights reports as needed  Help maintain a performance platform and provide insights and ongoing recommendations around. 

What you will need:

 3+ years’ experience in an analytics position working with large amounts of data

 Hands-on experience working with data visualization tools such as Datorama, Tableau, or PowerBI  Additional desirable skills include tag management experience, application coding experience, statistics background

 Digital media experience background preferred, including knowledge of Doubleclick and web analytics tools

 2 hour overlap with NY or Chicago in the morning (EST or CST time zones)

 Excellent communication skills

Regards

Team Merito

Location: Kaikondrahalli, Bangalore

Position Type : Fulltime 

Employee Value Proposition: 

1. Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

2. Employees get free lunch and snacks. 

3. Monthly reward and recognition to outstanding performers. 

4. Employees get promotion every 6 months basis performance

5. Outstanding performers can qualify for promotion every quarter.

6. Employee can get promoted up to 4 times in a year. Every promotion results in change of designation and increase of salary .

7. Accelerated career growth of employees and one can become UH in another 3 months time)

8. Regular team parties and Annual Day outing for all employees.

Qualification / Education and other Requirements:

1. Education- Any Post Graduate (MBA,PGDM ,M.Te ch/M.COM/M.A etc with 0-1 yrexp.)

2. Excellent verbal and written communication.

3. Good Interpersonal skills, numerical and analytical ability.

4. Decision making skills. 

5. Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)

6. Proficient in MS-Office (Excel, Word).

7. Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

8. Comfortable with working 6 days a week and the week off will be on weekday. 

**Laptop with webcam and good speed Internet connection is a must**

About the company http://nobroker.com/" target="_blank">NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 85 lakh customers, it has grown 10X in last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.

Role and Responsibility – Sales Executive

1. Identifies business opportunities by identifying prospects. 

2. Sells products by establishing contact and developing relationships with prospects recommending solutions.

3. Outbound calling on data collected through lead generation activities / secondary data sources.

4. Daily follow-ups on older leads and work on new leads.

5. Maintains quality service by establishing and enforcing organization standards.

6. Must be energetic, well-spoken, and eager to close sales deals and generate revenue for the organization. 

About Training- Training will be provided for initial few days for an employee to understand end to end process.

Proficient in Java, J2EE and related technologies.
• Experienced in using spring, Spring Boot, Hibernate, messaging systems.
• Good understanding of relational database performance concepts and usage of ORM frameworks such as Hibernate
• Expert understanding of the object-oriented design and programming concepts
• Strong working experience  on Data Structures, Algorithms and Collections.
• Solid experience building applications on top of RESTful APIs.
• Knowledge/experience with Spring MVC
• Stroing knowledge in developing and executing automated unit, functional and integration tests
• Good communication and analytical skills.
• Strong trouble shooting skills

The day-to-day

Typically, a digital marketing executive will:

• Develop and manage digital marketing campaigns
• Oversee a social media strategy
• Manage and maintain the organisation’s website(s)
• Write and optimise content for the website and social networking accounts such as Facebook and Twitter
• Track and analyse website traffic flow and provide regular internal reports
• Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
• Continually work on the Search Engine Optimization of the website(s)
• Fix any errors or bugs in online content
• Edit and post videos, podcasts and audio content to online sites
• Arrange webinars and webcasts
• Create online banner adverts and oversee pay per click (PPC) ad management
• Write copy for email marketing campaigns
• Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
• Work on printed material to supplement online products
• Attend product launches and networking events

Key skills

• Editing and writing skills: You need to devise and edit content for various digital platforms. Writing blog posts may well be an integral part of the job
• Speaking skills: These will mainly be deployed internally. You will need to be able to explain coherently to others, who may not be familiar with the medium, how digital technologies work and what their marketing application is
• Video editing skills:Website and social media content will not just be text but frequently visual as well
• Web development skills:A digital marketing executive is not a software developer, but you will need sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization and advanced Word and PowerPoint skills
• Project management skills:Digital marketing executives also need to be good at handling time-sensitive projects and working to deadlines