Telesales Executive

Project Coordinator – Intern / Fresher

*Company:* Appscrip

Location: Bangalore 

Experience: Internship / Fresher

Appscrip is hiring a *Project Coordinator (Intern/Fresher)* to support software project execution and cross-functional coordination. This role is ideal for fresh graduates eager to gain hands-on experience in Agile software projects.

*Responsibilities:*

* Assist Project Managers with planning and tracking software projects

* Coordinate with developers, designers, and QA teams

* Track tasks, timelines, and deliverables using PM tools

* Maintain project documentation and reports

* Support Agile ceremonies and project meetings

*Requirements:*

* Fresher or recent graduate (CS/IT/Engineering/Business preferred)

* Basic understanding of SDLC and Agile concepts

* Good communication and organizational skills

* Willingness to learn in a fast-paced environment

You can WhatsApp your resume or call us on nine three one six one two zero one three two

Responsibilities & Duties: Making Call to Customers, Maintaining the Database, Online Sales

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Client: Born Group

Contratual (Codersbrain Payroll)

Hybrid

Location: Bangalore

Title: Cloud and Automation Engineer

• Budget: 6 L - 3 yrs

• Budget: 10 L - 5 yrs

JD:Position Responsibilities:

• Estimate user stories/features (story point estimation) and tasks in hours with the required level of

accuracy and commit them as part of Sprint Planning.

• Contributes to the backlog grooming meetings by promptly asking relevant questions to ensure

requirements achieve the right level of DOR.

• Raise any impediments/risks (technical/operational/personal) they come across and approaches

Scrum Master/Technical Architect/PO

• Creates and maintains the product test strategy, documents it.
• Creates formal test plans and test reports and ensures they have the correct approvals.
• Coaches and mentors test team members the importance of testing.
• Responsible for test planning
• Organizes and facilitates Test Readiness Review
• Works with the product management team to create the approved user guide ready for the release.
• Provides test coverage reports/automates test cases percentage.
• Ensures high quality deliverable is passed on to UAT phase for stakeholders testing.
• Provides test evaluation summary report (test metrics) for the release.
• Estimates user stories/features (story point estimation) from their point of view and tasks in hours

with the required level of accuracy and commit them as part of Sprint Planning.

• Contributes to the backlog refinement meetings by promptly asking relevant questions to ensure

requirements achieve the right level of DOR.

• Works with the Product Owner to confirm that the acceptance tests reflect the desired functionality.
• Raises any impediments/risks (technical/operational/personal) they come across and approaches

Scrum Masters/Technical Architect/PO accordingly to arrive at a decision.

• Collaborate with other team members on various aspects of development/integration testing etc. to

get the feature working on is delivered with quality and on time.

• Tests features developed by developers throughout sprints to ensure working software with high

quality as per acceptance criteria defined is released as per committed team sprint objectives.

• Have a good understanding of the product features and customer expectations. They ensure all

aspects of the functionality is tested before the product is tested in UAT

• Plan how the features will be tested and should manage the test environments and be ready with the

test data.

• Understands requirements, they create automated test cases thereby ensuring regression testing is

performed on a daily basis. Checks in code into the shared source code repository regularly without

build errors.

• Ensure the defects are reported accurately in Azure DevOps with the relevant details of

severity/description etc and work with the developers to ensure the defects are verified and closed

before the release.

• Update the status and the remaining efforts for their tasks on a daily basis
• Ensures change requests are treated correctly and tracked in the system, impact analysis done and

risks/timelines are appropriately communicated.

Performance testing Roles and responsibilities

• Design, Implement, and Support performance testing systems and strategies
• Designing workload models
• Executing performance tests
• Using consistent metrics for monitoring
• Identifying bottlenecks, and where they occur
• Interpret results and graphs.

• Understand describe the relationship between queues and sub-systems
• Identify suggestions for performance tuning
• Preparing the test report

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Technical Bachelor's degree or Master degree
• Azure Cloud fundamentals.
• Programming languages: Java
• Development methodologies: Agile(BDD with Junit and Code repositories in Git – with feature

branch based development CI/CD)

• Architectural Paradigms: Microservices
• Multi-deployment model support: Container based approach with Docker
• Relevant work experience into ETL\BI testing.
• Write ANSI SQLs to compare data
• Knowledge on SQLServer Database Analysis service
• Knowledge on Azure Data lake
• Data comparison, Data Verification and Validation using Excel
• Relevant work experience into manual testing.
• Technical background and an understanding of the Aviation industry
• Should have worked with test management tools - like ALM(application lifecycle management) or

other equivalent test management tools

• Good documenting/scripting knowledge
• Excellent verbal and written communication skills
• Good understanding of SDLC and STLC
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Must be flexible, independent , self-motivated , Punctual, Regular and consistent attendance
• Automation Testing tools like Selenium (or) QTP (Quick Test Professional) and experience on HP

ALM or Devops, , ETL Testing, SQL

• Experience in Load Testing, Stress Testing, Stability testing ,Reliability testing
• Hands on Performance testing tools like HP Performance Tester (LoadRunner), WebLOAD
• Worked minimum 5 years in test automation

Preferred Qualifications (Desired Skills/Experience):

• BE/B.Tech/M.E/M.Tech/M.Sc/MCA degree in IT/CSE/ECE with 6 to 8 years of relevant IT Software

Testing experience

• This Position would require person to work in Flight Domain, below experience would be preferred
• Past experience related to Aeronautical data / Aerospace / Aviation domain.
• Past experience related to Aircraft Performance computation/optimization, Tail Specific

Performance computations using big data analytics, ML and modeling.

• Past experience related to EFB applications, Flight planning, Data link, Flight Management Computer

and Airline Operations.

• Good understanding of weather, air traffic constraints, ACARS, NOTAM’s, Routes, Flight profile,

Flight Progress and demonstrated ability lead technology project and team management in one or

more technology areas.

• Knowledge of aviation industry is preferred.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or

more years' related work experience or an equivalent combination of education and experience (e.g.

Master+ 4 years' related work experience.

Relocation:

This position does offer relocation within INDIA.

To be successful in this role, one must have min. 3 - 7 years of experience in a start-up/product-based software development firm who started his career as a technical recruiter and gradually grew to the stage of handling teams & stakeholders.

Roles & Responsibilities:

• The role is someone needs to contribute 50% IC & 50% team handling.
• Succession Planning & workforce forecast.
• Must ensure the sufficient workforce is available based on business needs at all times.
• Should execute the overall end-end recruitment process with the hiring Manager's & the stakeholder's, must ensure the task is successfully completed either as a Team or IC on a need basis.
• Go-getter person & should be flexible to grow and change in a rapid environment.
• Should be more organized as a team and ready to roll off your sleeves as needed to execute things in different verticals of HR department.

• Min. 3 - 7 years of experience in Technical Recruitment.
• Must have worked in a product based / start-up only are eligible.
• Should have experience in handling Stakeholders & must have exposure in working with Management.
• Should have experience in hiring Tech stacks like Java, Angular, Devops, testing, ABAP and non-tech like PM, BA, Consultants, support, sales etc from Junior to Senior level.
• Expertise in Boolean & X-ray search.
• talented in Headhunting & harvesting.
• Should have handled a team of at least 3 people.
• The right fit is someone who can source quality & qualified sources rather more than quantity.

·        Looking after the day to day functions of management

·        Answering HR requests and questions

·        Update and keep employee record in check

·        Conducting recruitment and interview process

·        Responsible for analyzing training needs,

·        Maintain the HR team’s calendar (schedule meetings, interviews, HR events etc)

·        Building records of the employee

·        Tracking Employee Performance

·        Analyzing the Data got from Employee work performance.

·        Designing and implementing an overall recruiting strategy

·        Consulting with managers to discover specific job objectives

·        Contact new employees and prepare onboarding sessions

MERN Stack Developer

2.5+ YEARS

Roles and Responsibility

Working experience as a MERN Stack Developer.

Design, code and manage large scale services using cutting edge technologies (NodeJs, ReactJS/AngularJS/VueJs etc).

In-depth knowledge of NodeJS.

Creating secure RESTful-based web services in XML or JSON.

Good knowledge in ECMAScript(6/7/8) is essential.

Strong fundamentals in Data Structures and Algorithms.

Experience implementing applications using Angular or React.

Should have an working experience with state management, React Hooks, React Fragments etc.

Should have a good Knowledge of Redux, Flux, and Webpack.

Writing the test case for components.

Experience working with Docker, Redis, MySQL, MongoDB.

Comfortable taking challenges and learning new technologies.

Excellent communication skills and client-facing experience.

Ability to mentor and build the team.

Knowledge of code versioning tools such as Git, Bitbucket or SVN.

Knowledge of the following will be considered as an advantage

Experience with Socket.IO for Real time communications.

Consumer Web Development Experience for High-Traffic, Public Facing web applications.

Caching with Redis For Speedy Performance.

Experience with cloud message APIs.

Knowledge of GraphQL, PostgreSQL.

Knowledge of NextJs.

Knowledge of any frameworks of NodeJS.

Experience with Progressive Web applications.

Knowledge of SSR.

• l IT experience delivering enterprise-scale applications or product implementations
•  experience working as a technical lead.

• Working Experience in ISO20022, SWIFT, Remittance
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM

• Develop iPhone and iPad handset clients
• Develop architecture and low-end designs based on customer and product management requirements
• Communication of designs and other development issues to developers and managers
• Design, develop and manage automated unit and acceptance tests
• Peer review of design code and tests
• Participate in the agile development program
• Bug Fixing
• Take ownership of deliverables
• Adhere to development methodologies

ESSENTIAL SKILLS/ATTRIBUTES:

• Minimum 5 years Objective-C development
• Excellent knowledge of Objective-C and the iOS SDK.
• Strong knowledge of Swift 3/4.
• Experience developing Universal apps across iOS9, iOS10 and iOS11
• Proficiency in Xcode, Interface Builder, and Instruments.
• Appreciation for the limitations of handset development, especially networking related issues
• Attention to detail and subtleties of UI design and implementation
• Understanding of design patterns
• Ability to design for scalability and resilience
• Strong application process flow and problem-solving techniques
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• High levels of software engineering literacy and communication skills
• Friendly and professional manner
• Third Level Qualifications in computing, mathematics, or science
• Experience with auto-layout and constraints
• #Experience in building web (PWA)/mobile app using ionic/reactjs (react native)

DESIRED SKILLS:

• Experience of working in an agile (XP) environment
• Experience working with Core Data
• Experience in delivering Libraries / SDK
• Experience of other mobile platforms a plus (Android, Windows Phone/Mobile)
• Product development and lifecycle experience
• Experience in unit testing and Test-Driven Development
• Scripting (JavaScript, Ruby, Python, Shell, etc.)
• Knowledge of build systems such as Maven, Fastlane
• RESTful development
• XML, JSON, HTTP, SyncML, HTML 5, CSS, Groovy, UML
• Experience in writing documentation