Telesales Executive

Position: Product Manager

Experience: 2+ years

Location: Remote

Employment Type: Full-Time

About Us:

MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.

Responsibilities:

• Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
• Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
• UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
• Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
• Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
• Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
• Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.

Qualifications:

• Experience: Minimum of 2 years of experience in product management.
• Communication Skills: Excellent verbal and written communication skills.
• Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
• Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
• Experience in the Whatsapp business ecosystem is advantageous.
• Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
• Experience with Jira or similar project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
• Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.

Benefits:

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.
• Remote working

Key Responsibilities & Activities

1. Requirement Gathering & Analysis

○ Engage with clients to understand their business processes and objectives.

○ Conduct in-depth analysis of client requirements to identify specific needs.

○ Provide process consulting by mapping ‘as-is’ and ‘to-be’ processes to ensure maximum utilization of standard Odoo features.

2. Odoo Setup & Configuration

○ Set up Odoo environments based on the customer’s hosting preferences.

○ Configure Odoo applications to align with client-specific business workflows.

○ Set up companies, users, and access rights based on organizational structure and security needs.

3. Functional Architecting (for Customization Requirements)

○ Conduct GAP analysis to identify business requirements that necessitate custom development.

○ Define functional workflows for business processes requiring customization.

○ Draft user stories or detailed functional specifications to guide the technical team.

4. Data Migration

○ Plan and execute data migration strategies from legacy systems to Odoo.

○ Perform data imports (via templates or scripts) and validate data accuracy post-migration.

○ Troubleshoot and resolve any data-related discrepancies.

5. Training

○ Conduct end-user training sessions on both standard and customized Odoo features.

○ Develop training materials and user documentation for effective onboarding.

○ Provide ongoing support and address user queries during the training phase.

6. Testing

○ Perform functional testing to ensure quality before delivering features to the client.

○ Support clients during User Acceptance Testing (UAT) and follow up to ensure completion.

○ Define success criteria for user stories involving development or customization.

7. Go-live

○ Plan and execute cutover activities for go-live.

○ Ensure smooth transition and provide immediate support during the go-live period.

○ Maintain high availability and responsiveness during this critical phase.

8. Support

○ Provide ongoing support to end-users after implementation.

○ Resolve functional issues and respond to support requests promptly.

○ Ensure service levels are maintained in accordance with agreed SLAs.

9. Documentation

○ Create and maintain Business Requirement Documents (BRDs) and Functional Specifications (FSDs/User Stories).

○ Prepare user guides and manuals for custom-developed features. ○ Ensure documentation remains up-to-date with ongoing changes and improvements.

10. Stakeholder Communication

○ Maintain proactive and transparent communication with clients regarding project progress.

○ Conduct regular project review meetings to ensure alignment with client expectations.

11. Project Management

○ Manage project timelines, milestones, and deliverables to ensure successful implementation.

○ Utilize Aktiv's project management system for tracking tasks and logging timesheets.

12. Team Collaboration

○ Work closely with developers, technical leads, and other consultants to deliver integrated solutions.

○ Participate in regular internal meetings to align project activities.

○ Support the sales team during pre-sales by providing expert consultation.

13. Strategic Involvement

○ Contribute to continuous improvement initiatives for internal processes & systems and project delivery standards.

○ Assist in the creation of Standard Operating Procedures (SOPs).

○ Mentor junior consultants or business analysts and support their development through structured training plans.

Office working hours: 9 AM to 6 PM, Monday through Saturday.

Office location: Okhla Phase -2

Requirements:

• Develop a strong understanding of the study abroad industry to tailor content effectively.
• Edit raw video footage into polished, high-quality productions with seamless transitions and captivating visual effects.
• Trim and arrange clips to craft a coherent and engaging narrative.
• Enhance video quality through advanced color correction and grading, precise sound editing, and the integration of royalty-free or custom background music to elevate viewer engagement. Proficient in trimming and sequencing footage, adding motion graphics, subtitles, and transitions, and ensuring overall visual consistency.
• Stay informed about the latest trends and advancements in video editing to bring innovative ideas to each project.
• Capable of optimizing videos for various platforms (YouTube, Instagram, TikTok) while maintaining brand aesthetics and storytelling coherence.
• Design visually appealing thumbnails to complement video content.

Electrum is seeking a Quality Assurance Engineer - Automation to join our Technology team in Hyderabad. This position will work as part of a cross-functional, passionate agile project team to ensure quality is driven into the heart of the development process from requirements definition through to delivery.

The QA Engineer will be responsible for designing, developing, and supporting the framework for our test infrastructure and proving automation expertise to the development teams. Continually enabling predictable delivery of quality release.

The ideal candidate will be able to research, recommend and implement tools as needed with the goals of increasing automation and proactively bringing issues and problems to the attention of the team, and subsequently generating, proposing, and implementing an innovative solution to solve them.

We are looking for individuals interested in a "home", where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you then we encourage you to apply.

Roles & Responsibilities :

• Ensure code base maintains detailed documentation.
• Maintain company-defined and industry-standard best practices.
• Be meticulous about documentation and maintain a robust log of all the test cases and test results.
• Ensure that all tests are executed and give regular feedback to the Manager on the status of the quality.
• Use appropriate measures and KPIs to validate and report on software quality.
• Work closely with the software engineering team, Product Management, and technical operations as well as business users and Senior Management as required.
• Be a creative thinker who can quickly identify and test for functional 'edge cases' outside of expected functionality workflow.
• Have the drive to become an expert in - Unit Testing, UI & UX Testing.
• Conduct integration testing of API's.
• Indulge in Performance and Scalability Testing.
• Security Penetration Testing.

PREREQUISITES:

• Minimum of five years of working experience in tooling or QA automation.
• Through an understanding of SDLC, especially automated QA processes and agile development environments.
• Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to Junit, testing, SOAP, UI, Jmeter, LoadRunner, Selenium, etc.
• Proficient in unit, integration, functional, system sanity, regression, acceptance, load stress, performance, volume, GUI, and usability testing.
• Resumed experience creating the various levels of QA automation framework which would evaluate the quality aspects of the build.
• Working knowledge of Java with Selenium, Cucumber, and BDD Tools along with the understanding of TestNG/Junit, Ant/Maven, and Jenkins.
• Hands-on experience in the development of application changes, testing changes, and driving continuous delivery transformation within Scrum teams.
• Strong knowledge of Java, Data structures, OOPS concepts, and its applications.
• Knowledge of Database concepts and query languages like SQL etc.
• Hands-on experience in framework development.
• Strong knowledge of building the hybrid/custom framework which should cover web-based, mobile, and web services-based tests.
• Strong knowledge of code management and experience in a tool like Jenkins, Team City, MAVEN, etc will be added advantage.
• Experience in the implementation of continuous integration, integration of build tools will be an added advantage.
• Understanding of coding enterprise applications within PHP, Javascript, AngularJS, and other languages.

With Electrum, you will:

* Experience the growth stage of a start-up

* Positively impact the world by simplifying the process of moving off fossil fuels

* Create software leveraged by some of the world’s largest brands

* Work with a diverse team

* Experience a flexible hybrid work policy

* Be eligible for health insurance benefits with a sum insured of INR 5 Lakhs (covering employee, spouse, and up to 4 children with an option to include parents by paying 50% of the additional premium cost)

We are an equal opportunity employer and value diversity at our company. We are looking for passionate individuals interested in a home, where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you, then we encourage you to apply.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.