Telesales Executive

Job Summary:

We are looking for a highly skilled senior .NET Full Stack Developer with 7+ years of experience to join our dynamic team. The ideal candidate should have strong expertise in .NET 8, Microservices Architecture, SQL, and various design patterns. Prior experience in the banking or financial services domain is highly preferred. The role requires excellent communication skills, client interaction abilities, and a strong understanding of agile methodologies. You will be responsible for designing, developing, and maintaining scalable applications while collaborating closely with clients and cross-functional teams.

Key Responsibilities:

1. Design, develop, and maintain robust, scalable, and high-performance applications using .NET 8 and related technologies.
2. Develop and implement Microservices Architecture to build modular and scalable solutions.
3. Work on both frontend and backend development, ensuring seamless integration.
4. Apply design patterns such as SOLID principles, Repository Pattern, CQRS, and DDD for optimized application development.
5. Develop and optimize complex SQL queries, stored procedures, and database structures to ensure efficient data management.
6. Collaborate with business stakeholders and clients to gather requirements and provide technical solutions.
7. Ensure security, performance, and scalability of applications, particularly in banking and financial environments.
8. Actively participate in Agile/Scrum development cycles, including sprint planning, daily stand-ups, and retrospectives.
9. Communicate effectively with clients and internal teams, demonstrating strong problem-solving skills.
10. Troubleshoot and debug technical issues, ensuring high availability and smooth performance of applications.
11. Mentor and guide junior developers, conducting code reviews and knowledge-sharing sessions.
12. Stay updated with the latest technologies, frameworks, and best practices in .NET development and Microservices.

Required Skills & Experience:

1. .NET 8 (C#, ASP.NET Core, Web API) – Strong hands-on experience in enterprise-level application development.
2. Microservices Architecture – Experience designing and implementing scalable, loosely coupled services.
3. Frontend Technologies – Knowledge of Angular, React, or Blazor for UI development.
4. Design Patterns & Best Practices – Strong understanding of SOLID principles, Repository Pattern, CQRS, Factory Pattern, etc.
5. SQL & Database Management – Expertise in MS SQL Server, query optimization, and stored procedures.
6. Agile Methodologies – Solid understanding of Scrum, Kanban, and Agile best practices.
7. Banking/Financial Domain (Preferred) – Experience in core banking systems, payment gateways, or financial applications.
8. Client Interaction & Communication Skills – Excellent verbal and written communication, with the ability to engage with clients effectively.
9. Logical & Analytical Thinking – Strong problem-solving skills with the ability to design efficient solutions.
10. Cloud & DevOps (Preferred) – Exposure to Azure MANDATORY /AWS, Docker, Kubernetes, and CI/CD pipelines.
11. Version Control & Collaboration – Proficiency in Git, Azure DevOps, and Agile tools (JIRA, Confluence, etc.).

Preferred Qualifications:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
2. Certifications in Microsoft .NET, Azure, or Agile methodologies are a plus.

Decoding Youth Talent (DYT) Private Limited is a sports technology start-up which aims to enable coaches, clubs and academies to scout, hire and develop youth talent through technology

DYT is incubated and backed by one of the most prestigious MBA institutes in Asia, the Indian Institute of Management, Lucknow (IIM-L).

Position Overview:

We are seeking a highly motivated and experienced Product marketer to lead a dynamic team of social media marketers, including social media analysts, content analysts, graphic designers, video editors, and a sales team. The ideal candidate will be responsible for creating, executing, and managing marketing strategies, campaigns, and sales efforts to drive user acquisition, engagement, and retention on our platform.

Key Responsibilities:

Strategy Development:

• Develop and implement a comprehensive product marketing strategy to increase platform awareness and user engagement.
• Analyze market trends and competitor activities to inform marketing strategies.

Social Media Management:

• Lead and mentor a team of social media analysts and content creators.
• Manage and grow our presence on social media platforms such as Instagram, LinkedIn, and Facebook.
• Plan and schedule social media content, including posts, stories, and engagement tactics.
• Analyze and report on social media performance metrics.

Content Creation:

• Oversee the creation of engaging and visually appealing content, including graphics, videos, and written materials.
• Ensure that content aligns with the brand and resonates with the target audience.
• Develop and maintain an editorial calendar.

User Engagement:

• Develop and execute campaigns and strategies to keep users engaged with the platform.
• Gather user feedback and insights to improve the platform's user experience.
• Implement customer feedback into product improvements.

Data Analysis and SEO:

• Utilize Google Analytics and other analytics tools to monitor website traffic and user behavior.
• Implement SEO best practices to improve the platform's visibility in search engines.

Campaign Management:

• Plan and execute advertising campaigns through platforms like Google AdSense.
• Monitor campaign performance, optimize ad spend, and maximize ROI.

Sales Team Leadership:

• Lead and manage a sales team responsible for selling platform subscriptions and services to football academies and other stakeholders.
• Set sales targets, develop strategies, and monitor sales team performance.
• Collaborate with the sales team to align marketing efforts with revenue goals.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
• Proven experience in product marketing and sales, preferably in the sports or technology industry.
• Strong understanding of digital marketing strategies, social media, content creation, and SEO.
• Proficiency in Google AdSense and Google Analytics.
• Excellent communication and leadership skills.
• Creative thinking and ability to generate innovative marketing and sales ideas.
• Ability to analyze data and draw actionable insights.
• Strong project management and organizational skills.

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior front-end developers who are well-versed with React, Redux.
• Here is the tech stack on the front end side - React, Gatsby, TypeScript, Jest, SAAS
• We are looking at folks who have a minimum of 6-7 years of experience in front-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.
• Given that we are asking for 6-7 years of experience, someone who was pursuing JS framework earlier or front end overall, and adapted react and is primarily working on the same would be the best fit.

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

We are inviting the right people to scale our growth, who can help us continuously improve our product offering in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!

Job Description

As a content writer, you’ll be working with teams across the company (and sometimes across countries) to create valuable content to educate our customers and wow our prospects. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, putting together thought leadership posts for guest publications, sketching educational collateral, framing scripts for feature videos, building presentations to better explain features and so on.

Responsibilities

• Write, publish, and maintain customer-facing marketing and technical content, including testing and product blogs, technical reports on testing, educational guides, and newsletters.
• Understand the domain, create value-focused educational content for ICP, secondary personas, & segments
• Coordinate with researchers to prepare short reports for timely and accurate testing intelligence to be shared with clients.
• Work closely with Product, Engineering, Design, SEO, and Marketing teams to determine and deliver content requirements.
• Prepare and review testing related content strategy and target achievements from time to time.
• Implement various elements of SEO and marketing strategy in static and dynamic content for B2B deliverables.
• Follow SEO guidelines. Include and optimize new and existing content for SEO
• Hire and manage freelancers and verify content quality and relevance
• Edit, clarify, and proofread documents written by others, and coach junior writers on ways to improve their writing skills.
• Manage multiple competing priorities in a fast-paced and constantly changing environment.
  
  

Requirements

• Minimum 3 years of experience in writing for the technology industry (testing will be highly preferred).
• Good knowledge and understanding of Automation testing.
• Demonstrated writing skills, oral communication, and grammar skills with proven ability to take initiative and build productive relationships.
• Passionate about writing and a hunger to prove yourself.
• Familiarity with the startup work culture and willingness to learn, adapt, and contribute.
• Ability to prioritize and succeed in a highly ambiguous environment with competing demands.
• Demonstrated interpersonal skills, understanding of web culture, and passion for technology.
• Can articulate ideas in a clear and lucid manner to produce informative, interesting, and engaging articles.A knack for creativity and innovation that re-defines the Job!
  
  Candidates from saas, technology product background prefered.

• A strong sense of ownership
• Exceptional technical skills
• Ability to understand the problem and craft the right solution
• Strong software architecture skills
• Dedicated to completing projects of the highest standards, on time
• Passionate about the work they undertake

QUALIFICATIONS:

To be considered for this position you must possess the following qualifications:

• A minimum of 3.5 years of industry experience
• Previous experience working with a team on a large, complex project
• Excellent communication skills (verbal and written skills in the English language)

SKILLS:

Please find the below mandatory skills required for Senior .Net resources, kindly source accordingly.

• Strong in C#.Net
• MVC (Min 2 Yrs)
• Web API (Min 1 Yr)
• Good in SQL and DB operations
• Should have used latest features of C#.Net

Database:

• Entity Frameworks (LINQ) (Min 1 Yr)
• ADO.Net (SQL)