Telemarketer

Job Description:

We are seeking a highly motivated and skilled Full Stack Java Developer with strong experience in backend and frontend development, cloud deployment, and modern DevOps practices. The ideal candidate will have a solid background in Java/J2EE technologies, hands-on experience in developing microservices on AWS, and a good understanding of CI/CD pipelines and monitoring tools.

Key Responsibilities:

• Design, develop, test, and maintain scalable web applications and microservices.
• Implement backend logic using Core Java, J2EE, Spring Boot, Spring Batch, JPA, and REST APIs.
• Build responsive UIs using React, HTML, CSS, and integrate them with backend services.
• Develop and deploy microservices using AWS services like ECS, EC2, S3, API Gateway, Aurora, ALB, and Route 53.
• Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives.
• Write unit and integration tests using JUnit and Cucumber.
• Monitor application performance using APM tools and analyze logs using Splunk or similar tools.
• Implement CI/CD pipelines using Jenkins, Maven/Gradle, and Git/Bitbucket.
• Work with containerization and orchestration tools like Docker and Kubernetes.
• Collaborate with cross-functional teams using tools like JIRA and Confluence.

Required Skills & Experience:

• Strong hands-on experience in Java/J2EE application development.
• Proficiency in Spring frameworks (Spring Boot, Batch) and RESTful services.
• Frontend development experience with React, HTML, CSS.
• Solid experience with AWS cloud technologies and deployment practices.
• Experience in writing and maintaining automated tests with JUnit and Cucumber.
• Knowledge of APM tools and log analysis tools (e.g., Splunk).
• Familiarity with CI/CD pipelines and tools (Jenkins, Maven/Gradle, Git).
• Experience with Docker and Kubernetes.
• Excellent problem-solving, debugging, and analytical skills.
• Good communication skills and ability to work in Agile teams.

Preferred Qualifications:

• AWS certification is a plus.
• Experience with Amazon Aurora and API Gateway in production environments.
• Knowledge of SOA, messaging systems (e.g., MQ), and security best practices.

ROLES AND RESPONSIBILITIES:

We are seeking a highly experienced Senior Data Engineer with strong architectural capability, excellent optimisation skills, and deep hands-on experience in modern data platforms. The ideal candidate will have advanced SQL skills, strong expertise in Databricks, and practical experience working across cloud environments such as AWS and Azure. This role requires end-to-end ownership of complex data engineering initiatives, including architecture design, data governance implementation, and performance optimisation. You will collaborate with cross-functional teams to build scalable, secure, and high-quality data solutions.

Key Responsibilities-

• Lead the design and implementation of scalable data architectures, pipelines, and integration frameworks.
• Develop, optimise, and maintain complex SQL queries, transformations, and Databricks-based data workflows.
• Architect and deliver high-performance ETL/ELT processes across cloud platforms.
• Implement and enforce data governance standards, including data quality, lineage, and access control.
• Partner with analytics, BI (Power BI), and business teams to enable reliable, governed, and high-value data delivery.
• Optimise large-scale data processing, ensuring efficiency, reliability, and cost-effectiveness.
• Monitor, troubleshoot, and continuously improve data pipelines and platform performance.
• Mentor junior engineers and contribute to engineering best practices, standards, and documentation.

IDEAL CANDIDATE:

• Proven industry experience as a Senior Data Engineer, with ownership of high-complexity projects.
• Advanced SQL skills with experience handling large, complex datasets.
• Strong expertise with Databricks for data engineering workloads.
• Hands-on experience with major cloud platforms — AWS and Azure.
• Deep understanding of data architecture, data modelling, and optimisation techniques.
• Familiarity with BI and reporting environments such as Power BI.
• Strong analytical and problem-solving abilities with a focus on data quality and governance
• Proficiency in python or another programming language in a plus.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. 

PickYourTrail is a technology-driven travel company building personalized, end-to-end travel experiences. Our platform powers dynamic itinerary creation, real-time pricing, booking orchestration, and post-booking workflows at scale. We operate in a high-throughput, real-time environment where backend systems are critical to business success.

What are we looking for in you?

You are enthusiastic about developing highly scalable, foolproof, end-to-end quality software. You have worked on api integrations, have a good understanding of api docs, SOAP, REST, rate limiter and caching. You are very passionate about data structures and algorithms. You are flexible in working with multidisciplinary teams and you push your teammates to their limits & ensure that the work is done. You consider AI as your friend and use them in all facets to augment your work, as your pair programmer, code reviewer and design philosopher. If you feel we are talking about you, contact us asap.

Who will you work with?

Being a part of a small team of backend engineers, you get to solve a wide range of problems in the travel space. Be it feature discussion, solution design, development, dev testing, deployment, enhancement or maintenance, you get to experience everything.

What's in it for you?

• Opportunity to contribute and solve interesting problems in the travel space.
• Solve for scalability, availability and performance along with functional integrations.
• Freedom to explore solutions rather than getting tied down by rigid standards.
• Work with some of the best techies in the industry
• An environment where Attitude is higher than Skill and performance scores over politics
• Take the product to the next level that has an impact on the end customer

What you'll bring to the team?

• Good understanding of data structures and algorithms
• Good experience in System & Solution design.
• Working knowledge of Java, Web Services, SOAP, REST and Spring Boot.
• Experience working with coding assistants like co-pilot, Claude desktop etc.
• Knowledge of GIT version control
• Good knowledge of any database (MongoDB, PostgreSQL, MySQL, Oracle)
• Knowledge of Unit testing is a must
• Fair debugging skills

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 1-2 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

• Looking for 0-30 Days and Notice Period Serving resources (Across the Globe)
• 4-13 years developing n-tier modern software applications in a highly transparent agile organization with iterations, continuous integration, and a drive for quality
• At least 4 years of experience in software development building Web Services in Java, SpringBoot, Elasticsearch, and Open source technologies
• At least 4 years UI programming experience with JavaScript, CSS, JSON
• At least 3 years using ReactJS or VueJS, jQuery and Bootstrap, or similar frameworks
• Experienced in service layer integration (e.g. data, authentication, 3rd party systems) using Ajax and REST APIs.
• Experienced in UI and backend unit testing, functional testing, and performance testing tools.
• Must have experience building responsive web applications and related best practices.
• Experience in building Micro Services using cloud native environments like Azure, Spring Cloud, AWS or GCP with sound understanding of Micro Services Design Patterns
• Strong interpersonal, written communication, and presentation skills
• Experience with real-time streaming processing (Kafka/Storm) is preferred
• Proven ability to design and implement web services in a RESTful manner, along with understanding our broader service-oriented architectures
• Proven ability to work within a cross functional agile team
• Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
• Ability to use tools such as JIRA, Git, etc. preferred
• Experience with containerized environments such as PCF, Docker, etc. is highly desirable