Graphic Designer WFH Night Shift

ReactNative ● Proficient in React, JavaScript (ES6+), and TypeScript. ● Expertise in state management libraries (Redux, Zustand, etc.). ● Hands-on experience with react-navigation and deep linking. ● Solid understanding of Expo (both managed and bare workflows). ● Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android). ● Experience with custom native module bridging and native UI integration. ● Strong debugging skills using tools like Flipper and Chrome DevTools. ● Familiarity with Jest, React Native Testing Library. ● Experience with REST APIs, GraphQL, and real-time data (WebSockets). ● Ability to manage OTA updates with EAS Update and configure EAS Build. ● Experience in app publishing and release lifecycle on both Play Store and App Store. ● Knowledge of secure storage, token handling, and app-level security practices. 

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for experienced Full Stack Developers - the ones who would help us in making KahaniBox the largest interactive fiction platform globally. You would be maintaining/fixing/improving our existing and new front-end and back-end solutions while working 100% remotely in flexible timings.

Required at least 2+ years of experience in -

• HTML/CSS
• JavaScript (ES6)
• Vue.js (or an equivalent frontend framework, e.g. React/Angular)
• Node.js
• Google Cloud Platform (or any other e.g. AWS/Azure, etc).

Ideal candidate will also be experienced in

• BAAS (Firebase or equivalent) and good understanding of serverless architectures.
• RESTFul API Consumption and Development.
• Testing (unit and integration).
• Comfortable with CI, continuous deployment, Git, and project management tools.
• Experience setting up and data mining Analytics databases.

Bonus points if you have experience with TypeScript.

Job Title: Business Development Executive.

Location: HSR Layout, 6th sector, Bangalore

Company: A2M Technologies Pvt Ltd.

Job Type : Field Work.

Experience : Both Freshers and Experienced Candidates.

Salary Range : Up to 4.5 LPA.

Job Summary:

The Field Sales Executive will be responsible for driving sales growth through direct interactions with potential clients. The role involves prospecting, engaging with new and existing customers, and building long-term relationships to promote A2M Technologies' products and services.

Key Responsibilities:

Lead Generation & Prospecting: Identify potential clients through field visits, cold calling, and networking.

Sales Presentations: Present A2M Technologies’ products and services to prospective clients, highlighting their value proposition.

Client Relationship Management: Build and maintain strong relationships with both new and existing clients.

Negotiation & Closing: Negotiate terms of agreements, close sales deals, and ensure customer satisfaction.

Market Research: Stay updated on market trends, competitor activities, and customer needs to adjust strategies accordingly.

Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets set by the management.

Sales Reporting: Provide daily/weekly sales reports and updates to the sales manager.

Product Knowledge: Maintain a deep understanding of the products and services offered by A2M Technologies.

After-Sales Support: Ensure timely follow-up with client's post-sales and resolve any issues related to the product or service.

*Cross-functional Collaboration: * Work closely with other departments like marketing, customer service, and technical teams to ensure seamless delivery to clients.

Key Qualifications:

Education: Bachelor’s degree in business, Marketing, or a related field (preferred).

Experience: 0-3 years of experience in field sales or a similar role.

Skills:

Strong communication and negotiation skills.

Ability to work independently and manage time effectively.

Proficiency in using CRM software and MS Office tools.

A valid driver’s license and willingness to travel frequently.

Benefits:

· Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

· Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

· Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Nucleus Software:
.Net / C#/  Cobol- Targo

Job Description

1)Ability to function well in teams.
2) Active participation in problem solving and decision making.
3) Build good relationship with customers.
4) Carry out the required technical and user documentation.
5) Cooperate with team members for achieving team goals and objectives.
6) Effectively contribute in code walk-throughs and review sessions.
7) Ensure customer expectations are understood and met in all respects.
8) Ensure quality of implementation and scheduled deliverables.
9) Evaluate alternative design options and coming up with optimised database and system designs.
10) Good Communication and Inter-Personal Skills.
11) Initiate process improvement and ensure compliance to quality standards.
12) Inspire team members to achieve high standards of performance.
13) Knowledge of Nucleus products and projects.
14) Lead and manage software development in one or more modules of a project.
15) Logical and analytical approach to problem solving.
16) Maintain quality records and generate reports for senior levels.
17) Provide guidance on technical issues to fellow team members.
18) Should be able to lead a team of 4-5 developers.
19) Understand customer requirements and technical specifications of assigned projects.
20) Write code in adherence to coding standards and optimising the same.
21) Write test plans, executing unit testing and participating in the integration of the entire system.

Work Location: CHENNAI, Or else Noida

Work Experience: minimum 4 years

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances