Telecaller

Location: Gandhidham, Gujarat(On-site)

Job Type: Full-time

Experience Required: 2 to 6 years

Salary Range: 20k to 30k (based on experience and role level)

Job Overview:

We are seeking a highly experienced Operation Head to lead and oversee all business operations of the organization. The ideal candidate will be responsible for strategic planning, coordination, team management, and ensuring seamless functioning across departments including Administration, Accounts, and Operations.

Key Responsibilities:

• Oversee day-to-day operations and ensure smooth coordination among departments.
• Lead, mentor, and manage cross-functional teams to achieve organizational goals.
• Develop and implement operational strategies, systems, and policies to improve efficiency.
• Coordinate with Accounts and Admin teams to ensure timely reporting and compliance.
• Ensure alignment between operations, finance, and management objectives.
• Prepare periodic performance and financial reports for management review.
• Handle vendor management, budgeting, and cost control measures.

Requirements:

• Graduate or Postgraduate in Business, Management, or a similar field.
• 2–6 years of experience in handling operations or team management.
• Good leadership and communication skills.
• Knowledge of accounts, admin, and planning work.
• Must be organized, responsible, and able to handle multiple tasks.
• Good computer knowledge (MS Office, Excel, ERP preferred).

Role:

Senior Frontend Developer

Role Description:

Desired Experience Range 5+ years

Location: Mumbai / Work from Home

Work Experience:

Minimum 5+ years of professional experience in HTML, CSS, AngularJS

Requirements:

1. Must have hands on experience in AngularJS, NodeJS
2. Must have hands on experience in HTML 5, CSS 3
3. Must have hands on experience in developing responsive layouts
4. Must know how to test frontend layouts for various devices and resolutions
5. Must have hands on experience working with SCSS
6. Must have worked with Git
7. Understanding of SDLC process
8. Good to have knowledge of Jira

Key Responsibilites:

1. Converting layouts to HTML/CSS
2. Integrating the created HTML/CSS into the dynamic Slate platform
3. Consuming APIs in AngularJS
4. Setting up oAuth token exchange in AngularJS
5. Looking into any bug fixes post go live
6. Helping the junior developers

Reporting

Candidate will report to the Engineering Lead

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time, within scope and within budget

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in project scope, schedule and costs

Measure project performance using appropriate systems, tools and techniques

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

About:
Facilius Inc. is a digital PR and marketing agency that specializes in sponsored PR and social media support services. We are a team of 35 people from across the globe.
We are looking for an ambitious, smart and target oriented individual for generating sales primarily within the web 3.0 / blockchain/ cryptocurrency market.

Responsibilities:
1. Close business and achieve set goals - Individual and Team goals - from the sector described above
2. Create and maintain meaningful relationships with new and existing clients to ensure that they are retained.
3. Look for opportunities to cross sell or upsell with clients
4. Draft business proposals to draw in more revenue from clients.
6. Equipping staff with the technical and social skills needed to enhance sales.
7. Reviewing clients' feedback and implementing necessary changes.
8. Remain in tune with trends and updates about the industry and about our offerings
9. Actively close business from online websites such as Freelancer, Fiverr, etc.
10. Create and maintain different sources for constant leads or inquiries
11. Recommend or lead discussions on new offers to boost sales
12. Record and maintain information on business closed, ongoing projects, etc. on an ongoing basis.
14. Actively keeping track of services offered by competitors, their prices, and changes
15. Help manage existing relations with vendor networks and partner agencies and upsell them.
16. Stay up to date with the ongoings of the web 3.0 / blockchain space

Desired Candidate Profile:
1. Minimum 3 - 4 years of proven Business Development experience (preferably in a media or digital marketing or PR agency/company)
2. Excellent Communication skills - verbal and written (Verbal Skills, Command over Language, Fluency)
3. Willing to learn and grow
4. Ambitious and Aggressive approach towards Sales.
7. Working knowledge of the digital marketing / PR space
8. Professional yet affable personality.

Compensation:
Range of annual base compensation is upto ₹100000 per month including variables) depending upon the amount relevant experience and suitability for the role. The compensation mentioned is a base salary and there will be additional incentives based on performance.

Job Location:
Candidate has the flexibility to work from home or any location of their choice.

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida

Job Description:

• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 
• Reviews and ensures high quality of work is delivered  
• Meets deadlines and manages competing priorities under pressure 
• Apply creative thinking to identify possible reporting solution alternatives 
• Travel to client locations as per the project and/or client needs 

Must Have:

• 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
• Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3^rd party APIs, and Custom Workflows with Dynamics CRM.
• Good experience in Portals and USD development with CRM.
• Experience in assisting with integration of CRM with other business systems and applications.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
• Good knowledge in code and project management using Azure DevOps.
• Experience in the Power Apps component framework

 Good To Have: 

• Microsoft Dynamics CRM and Power Platform certifications.

  Desired Candidate Skills: 

• Excellent interpersonal and leadership skills.  
• Superior understanding of current applications and trends in IT.  
• Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  
• Experience in client communication 
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 
• Ability to conduct business user workshops, design reviews, executive presentations, and 
• lead other senior stakeholder/sponsor meetings 
• Experience in delivering end to end reports
• Must be able to travel to client locations if needed
• Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.