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Design, develop, and maintain backend services using Java
Build scalable RESTful APIs and microservices
Work with Spring / Spring Boot frameworks
Implement business logic, data access layers, and integrations
Optimize application performance, scalability, and security
Write clean, testable, and maintainable code
Perform unit and integration testing
Participate in code reviews and technical discussions
Collaborate with frontend, DevOps, and QA teams
Troubleshoot and resolve produc
● Map the customer journey and identify opportunities to proactively improve the
customer's experience with the business
● Develop listening points in the customer journey, define segmentation of customer
base and varying strategies, and identify opportunities for improvement of existing
services, introduction of new services, and scaling of all operations
● Monitor, Evaluate & Improve Net Promoter Score (NPS), Customer Satisfaction
(CSAT), Customer Churn Rate, and Customer Retention
● Experienced in building dashboard, queries & automation on Zendesk
● Create & Maintain customer experience team scorecard & Process metric
scorecard
● Workforce management planning experience
● End to End data management for the customer experience process
● Optimize business costs and processes
Requirement - Candidates with MIS background & workforce management. Experience i
Zendesk will be add on
Job Description:
- Deep understanding of JS basics and advanced features (ES6) (5+ years)
- Deep understanding of basic and advanced HTML5 / CSS3 features (5+ years)
- Hands on experience developing scalable applications using React JS (preferably using functional components) (2+ years)
- Proficiency in using hooks based approach in react development
- Hands on experience developing UI components using Material UI for React JS (2+ years)
- Experience with any of the state management libraries for React JS – Redux, Context API, Mobx etc
- Experience with unit testing using Jest, Enzyme, React Testing Library etc
- Experience with responsive design, progressive web apps and accessibility.
- Knowledge about platform tools such as NPM, Git command line tool and AWS.
About our Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role:-
- Accountable for quantifying and measuring the success of our executions and for delivering insights that enable us to innovate the work we deliver at Essence. You will be supporting analyses for campaigns and helping the development of new analytical tools.
Some of the things we’d like you to do :-
● Take ownership of delivery for designated clients/projects
● Collaborate with campaign team to identify opportunities where our analytics offering can add
value
● Gain an understanding of marketing plans and their objectives to be able to assist with comprehensive measurement, and test & learn plans
● Develop analytical techniques to analyze results from experiments/studies/observations
● Explore methods/techniques for solving business problems given the data available (potentially 3rd party)
● Help internal and external clients understand the capability and limitations of methods used
● Develop and present compelling and innovative presentations.
A bit about yourself :-
● Degree from a top-tier College, 3.0 GPA or equivalent (preferably numerical)
● Proficiency with systems such as SQL, Social Analytics tools (Crimson Hexagon), Python, and ‘R’
● Have some understanding of marketing campaigns and their objectives
● Strong analytical skills - ability to analyze raw data, find insights, and provide actionable strategic recommendations
● Ability to manage someone effectively to bring out the best in their skill sets, motivating them to succeed, and keeping their focus
● Strong work ethic, with ability to manage multiple projects, people, and time zones to meet deadlines and deliver results
Responsibilities
- Work closely with the design and backend team to build and develop web applications for our forward-thinking products.
- Design large-scale systems with high complexity to support our high throughput applications.
- Understand how to leverage infrastructure for solving such large-scale problems.
- Develop tools and contribute to open source wherever possible.
- Adopt problem-solving as a way of life - always go to the root cause.
- Develop scalable front-end engineering, for the largest FinTech companies in India who use our product.
- Actively think about improving UX and UI.
- Collaborate with the team to discuss and implement ideas.
- Build responsive, robust, and optimized applications.
- Professional development experience with Angular 10
- At least 1-2 years of JavaScript development experience for web applications.
- Strong eye for design, UI, and UX.
- Passion for front-end development.
- Willingness to learn and experiment with new technologies.
SAP HYBRIS
Skill Set:
- SAP Hybris platform with 3 -10 years of IT experience and min of 4 years of experience in leading SAP Hybris based projects.
- Hands on experience in understanding complex eCommerce challenges / problems and provide innovative solutions & design to solve them.
- Mentors team members and should be able to pass on solutions / design to junior team members while fascinating them in delivering complex deliverables
- Excellent knowledge and experience in building scalable, flexible, robust and efficient ecommerce applications using SAP Hybris ecommerce platform
- Architecture, design & develop full stack modules and components for eCommerce applications.
- Good working knowledge on integrations such as Data Hub, payment, SAP, web services, y2y sync etc
- Migration experience is desirable
- Deliver code on time and quality expectations
- Experience on code review and unit testing
- Certification in SAP Hybris is a plus
- Knowledge of any additional technologies such as Groovy, SAP ECC ERP application integrations
- Familiar in estimation techniques and execution plan
- Experience in Agile / Scrum based software development methodology
Mosaic is looking for a Senior Executive in Ecommerce.
Managing efforts across all marketplaces. Revenue numbers across these channels would be your primary KPI. You would also be expected to oversee and manage the operational aspects.
Responsibilities
- Define, develop and constantly optimize digital solutions to meet the goals and KPIs by developing and A/B Testing campaign strategies, landing pages & pricing strategies
- Maintain the online listing sheet for the brand and make updates as products are added,prices are changed etc.
- Audit all online listings on a weekly basis and ensure that changes are made if there areany errors.
- Develop strong relationships with various Ecommerce Portals representatives to help drive sales
- Keep collecting data for platforms e.g. top selling products, competitor performance,advertising mechanisms etc.
- As the Ecommerce Specialist you will own our objective to ensure our products and assets are created and deployed perfectly across retailer websites such as Amazon, Ocado, Tesco and our products featured on our own Beauty and Personal Care brand websites.
- Coordinate with the Logistics team to ensure proper supply at different warehouses
- Work with the Design team to help develop best in class advertising creatives
Requirements
- Lots of drive and comfortable with A/B testing multiple approaches to get the end result
- Expected to work as an individual contributor
- Strong interpersonal skills to work with cross functional teams
- Ability to work under deadlines and manage multiple projects at once & thrive in an unstructured environment
- Ability to cater product pitch to the specific target audience, and getting the best communication out to drive sales.












