Technology & Operations administrative intern (remote)

Responsibility of / Expectations from the Role

Assist in the design and implementation of Snowflake-based analytics solution (data lake and data warehouse) on Azure.

Profound experience in designing and developing data integration solutions using ETL tools such as DBT.

        Hands-on experience in the implementation of cloud data warehouses using Snowflake & Azure Data Factory

Solid MS SQL Server skills including reporting experience.

Work closely with product managers and engineers to design, implement, test, and continually improve scalable data solutions and services running on DBT & Snowflake cloud platforms.

Implement critical and non-critical system data integration and ingestion fixes for the data platform and environment.

Ensuring root cause resolution to identified problems.

Monitor and support the Data Solutions jobs and processes to meet the daily SLA.

Analyze the current analytics environment and make recommendations for appropriate data warehouse modernization and migration to the cloud.

Develop Snowflake deployment (Using Azure DevOPS or similar CI/CD tool) and usage best practices.

Follow best practices and standards around data governance, security and privacy.

Comfortable working in a fast-paced team environment coordinating multiple projects.

Effective software development life cycle management skills and experience with GitHub

Leverage tools like Fivetran, DBT, Snowflake, GitHub, to drive ETL, data modeling and analytics.

Data transformation and Data Analytics Documentation

Job Title: Senior Technical Consultant

Employment Type: Full-Time

Location: Remote

Experience: 5+ Years

Key Responsibilities

Backend Engineering (Primary Focus – ~80–90%)

• Design and build scalable, secure, high-performance backend systems.
• Work with one or more modern programming languages:
• Java, Python, Go, Ruby on Rails, Rust, or Node.js
• Write clean, reusable, testable code and maintain strong unit test coverage.
• Engage in architecture discussions, code reviews, and code pairing.
• Implement and maintain CI/CD pipelines and follow DevOps best practices.

Frontend Contribution (Optional – ~10–20% if willing)

• Not mandatory, but you may occasionally take small frontend tasks.
• Ability to discuss frontend fundamentals (React/Angular basics) is preferred.
• Exposure to HTML/CSS/JS is a plus but not required.
• Willingness to learn or contribute to UI tasks when needed is appreciated.

Client Collaboration

• Work directly with clients to understand business and technical requirements.
• Explain decisions, trade-offs, and architecture clearly and confidently.

Team Collaboration

• Work independently within a distributed global team environment.
• Contribute across the complete product lifecycle and engineering decisions.

Tech Stack for the Role

Backend (Primary)

Must have experience in at least one:

• Java
• Python
• Go
• Ruby on Rails
• Rust
• Or:
• Node.js

Frontend (Optional)

• React or Angular (only if willing)
• HTML & CSS (optional)

Required Skills & Experience

• 5+ years of hands-on backend development experience.
• Strong polyglot programming capability across at least 2 backend stacks.
• Solid understanding of:
• System Design & Architecture
• Design Patterns
• Object-Oriented & Functional Programming Concepts
• Experience with CI/CD pipelines, testing frameworks, and DevOps workflows.
• Ability to work independently with minimal supervision.
• Excellent communication, analytical thinking, and client-facing skills.

Nice to Have

• Experience with Microservices, Docker, Kubernetes.
• Prior consulting, client-facing, or solution-engineering experience.
• Exposure to AWS / GCP / Azure cloud environments.

Mandatory (Experience 1): Must have 5+ years of hands-on designing experience especially in print and visual communication projects.

Mandatory (Experience 2): Must have proven conceptualisation and visualization skills, with the ability to convert briefs, raw data, and ideas into engaging visual creatives while maintaining brand messaging and design consistency.

Mandatory (Experience 3): Must have client interaction and team management experience, including coordinating with designers, art directors, project managers, and clients to ensure timely and high-quality creative deliverables.

Mandatory (Tech Skills 1): Must have strong knowledge of design principles, typography, color theory, layout design, and print production standards, with the ability to sign-off or review final deliverables.

Mandatory (Tech Skills 2): Must have hands-on experience in handling multiple creative tools and design workflows independently

Mandatory (Portfolio): Strong portfolio of Print Media / Creative Portfolio showcasing branding, marketing collaterals, brochures, presentations, or other high-quality visual design projects that demonstrate conceptual thinking and software proficiency.

Mandatory (Work Environment): Must be willing to work full-time from office and be flexible for rotational monthly shifts (including night shifts) as per business requirements.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Executive - AR:-

 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards.

Sr. Executive - AR:-

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Ensure required quality standards.

Analyst - AR:-

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Resolve the denied claims 

Sr. Analyst - AR:-

• Capable of handling minimum team of 5-10 

• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 

• Should be able to mentor the team members 

• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 

• Exceed individual productivity and quality standards as per org policy. 

• Assist team to achieve the minimum productivity and quality benchmark. 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Review EOB, post the denials and take appropriate action on the denials. 

• Resolve the denied claims.

We are looking for a back end developer with strong foundational knowledge of SQL, microservices architecture and Javascript.

Please don't apply if experience < 2 years || Javascript !=advanced

Responsibilities:

1. Back end ownership and implementation of projects in Node.js

2. Strong knowledge of JS and SQL is critical

3. Knowledge and experince of working on RHEL/Ubutnu servers is an additional bonus

4. Experience in writing large modularised projects

5. Production experience in implementing highly scalable microservices

At Gida, you’ll be developing and contributing to different applications and projects. If you’re the person with the right calibre and mindset, you’ll get opportunities to work on diverse projects and learn new skills.

Hybrid work model - work from home with 1-2 days in office

BENEFITS: -

 Competitive salary and stock options -

 Premium medical benefits 

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test