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Job Title: International Ticketing Agent
Location: Kolkata
Experience: 2-5 years
About the Role:
We are seeking a detail-oriented and customer-focused International Ticketing Agent to join our travel operations team. The ideal candidate will have hands-on experience with global airline bookings, fare calculations, and GDS systems (such as Amadeus, Galileo, or Sabre). You will be responsible for handling international ticketing, reissuances, cancellations, and providing top-tier customer service to our clients.
Key responsibilities:
· Manage international flight bookings for clients, including ticket issuance, reissuance, cancellations, and refunds.
· Verify itineraries, fare rules, and taxes to ensure accurate and cost-effective ticketing.
· Handle travel-related queries and provide solutions via email, phone, and chat in a professional manner.
· Ensure compliance with airline policies, visa requirements, and travel regulations.
· Maintain updated records of bookings, transactions, and communications.
Requirements:
· Minimum 1–3 years of experience in international ticketing.
· Proficiency in at least one GDS system (Amadeus, Galileo, or Sabre).
· Strong knowledge of international routes, airline fare structures, and travel policies.
· Excellent communication skills (verbal & written).
· Ability to handle high-pressure situations and resolve issues efficiently.
· Attention to detail and a proactive problem-solving attitude.
· Flexibility to work in shifts if required.
Shift timing:
· Morning Shift: 10:30 am – 7 pm
6 days working (Monday – Saturday)
Responsibilities:
• Modify existing WordPress and partner portal sites to spec and design
• Build new website landing pages for marketing campaigns
• Update or integrate existing CRM or marketing automation systems within websites and portals
• WordPress administration including core, theme plugin, updates, testing etc.
• Manage all technical aspects of websites including optimal performance and security



About RARA NOW :
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RaRa Now is revolutionizing instant delivery for e-commerce in Indonesia through data-driven logistics.
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RaRa Now is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimization technology. RaRa makes it possible for anyone, anywhere to get same-day delivery in Indonesia. While others are focusing on - one-to-one- deliveries, the company has developed proprietary, real-time batching tech to do - many-to-many- deliveries within a few hours. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan, and many more.
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We are a distributed team with the company headquartered in Singapore, core operations in Indonesia, and a technology team based out of India.
Future of eCommerce Logistics :
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Data driven logistics company that is bringing in same-day delivery revolution in Indonesia
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Revolutionizing delivery as an experience
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Empowering D2C Sellers with logistics as the core technology
About the Role :
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Prior experience on working on Big Query, Redshift or other data warehouses









Responsibilities:
- Hand on experience in Golang/Python/Ruby on Rails /Node.Js
- Must have at least 1+ years of experience in Team Handling

- Works towards developing Stable & Efficient Firmwares for Embedded
- Responsible for developing Firmware which are Stable, Efficient and scalable.
- Responsible to create coherent and scalable architecture designs.
- Responsible for understanding and utilizing best BLE / IOT
- Responsible for understanding various RTOS design principles.
- Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
- Must Proficient in Embedded C, C++, BLE, Zephyr RTOS, nRF.
- Ready to work from home.
- Should have above 4 years of experience.



