Technical Writer

Job Title: Customer Support Executive – ERP Software (Accounting / GST)

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (10-minute walk from station)

Job Type: Full-time | Work from Office

Fixed Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM

Job Description

Your role will be to provide support to existing customers in using our ERP software. The role includes solving software queries, assisting with basic accounting and GST queries, and providing remote support when required.

Key Responsibilities

• Handle customer support calls and resolve their queries
• Guide customers on ERP software usage
• Assist with basic accounting entries, billing, and GST questions
• Provide remote support using AnyDesk or UltraViewer
• Ensure timely resolution of customer issues

Eligibility Criteria

• Basic knowledge of accounting
• Good communication skills in Hindi and English
• Customer support experience (preferred)
• Freshers with accounting knowledge can apply
• Basic computer knowledge

What We Offer

• Complete software training
• Stable job with growth opportunities
• Supportive and professional work environment

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Position: IT Sales Manager

Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering

Experience: 6+Years

Technical Domain Knowledge:

• Exposure/ Information/ Comfort on IT.
• New technologies, vendors, and competitors operating in the vertical
• Cutting-edge sales and customer relationship management concepts across segments.

Professional skills (Functional):

• Customer Focus
• Account Mapping
• Customer needs understanding
• Persuasion & Negotiation skills
• Relationship Management
• Customer Retention
• Service focus

LogiNext is looking for a technically savvy and experienced Principal Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.

Responsibilities

• Lead and direct UI/UX team, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components
• Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces
• Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies
• Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices
• Understand and coach/teach others, show a high level of ethics and team-work

Requirements

• Bachelor/Master’s degree in Computer Science, Information Technology or a related field
• 8 to 10 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications
• Hands on experience on various MVC frameworks, UI libraries and tools such as Angular, ReactJS, HTML5, CSS3, D3.js
• Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps
• Familiar with UX processes and design
• Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership
• Excellent written and oral communication skills, judgment and decision making skills

Job Description: 

We are looking for an exceptionally skilled Front-End Web Developer, who can work in a fast-paced environment primarily using the latest front-end development practices (WordPress, HTML / CSS, Svelte.js, Bootstrap / jQuery / JavaScript / PHP).

Responsibilities:

• Designing and building the website front-end.

• Creating the website architecture.

• Designing and managing the website back-end including database and server integration.

• Generating WordPress themes and plugins.

• Conducting website performance tests.

• Troubleshooting content issues.

• Conducting WordPress training with the client.

• Monitoring the performance of the live website.

Are you a motivated, organized person seeking a demanding and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

This role is part of our global Team and will be responsible for driving our digitalization roadmap. You will be responsible for analyzing reporting requirements and defining solutions that meet or exceed those requirements. You will need to understand and apply systems analysis concepts and principles to effectively translate and validate business systems solutions. Further, you will apply IT and internal team methodologies and procedures to ensure solutions are defined in a consistent, standard and repeatable method.

Responsibilities

What are you accountable for achieving as Senior Oracle Fusion Reporting Specialist?

• Design, Development and Support of Oracle Reporting applications and Dashboards.
• Interact with internal stakeholders and translate business needs to technical specifications
• Preparing BIP reports (Data Model and Report Templates)
• Effectively deliver projects and ongoing support for Oracle HCM BI solutions.
• Develop data models and reports.

Requirements

What will you need as a successful Senior Oracle Fusion Reporting Specialist / Developer?

• Bachelor's Degree in Computer Science or more than 2 years of experience in business intelligence projects
• Experience in programming with Oracle tools and in writing SQL Server/Oracle/SQL Stored Procedures and functions.
• Experience in a BI environment.
• Broad understanding of Oracle HCM Cloud Applications and database structure of the HCM application module.
• Exposure to Oracle BI, Automation, JIRA and ETL will be added advantage.

• Knowledge on recruitment cycle.
• Knowledge on job portals like Naukri, linkedin etc.
• Good written and verbal communications.
• MBA-HR is a must

• 3+ years’ experience in manual and automated QA for Web, iOS, and Android
• Analyzing user’s stories and/use cases/requirements for validity and feasibility
• collaborate closely with other team members and departments
• Can be able to write all test cases independently
• execute all levels of testing (System, Integration, Regression, and Security)
• Be proactive in identifying issues, deep dive, troubleshoot, communicate to stakeholders and escalation of issues and providing status reports
• Sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• Design and develop automation scripts when needed

We're looking for a React Developer to join our growing frontend team.

As a React Developer, you will help develop the next generation of our apps using tools such as React.js, Redux, Saga, Thunk and Webpack. You should be familiar with React and its ecosystem. Past experience with a React codebase is a requirement.

We're looking for someone who is comfortable with a fast-moving environment and can learn quickly.

• Develop new components and features for our frontend app(s)
• Write, audit, and improve our test coverage
• Document and refactor our frontend codebase
• Profile and improve our frontend performance
• Write about your work and contribute back to open source

While these requirements are a guideline, feel free to apply even if you don't meet some of these.

• 3+ years’ experience working with a Javascript framework, preferably React
• In-depth understanding of Javascript, the DOM, and relevant concepts
• In-depth understanding of Redux/React Hooks/Saga/Thunk
• Proficiency with browser based debugging and performance testing
• Understanding of progressive web apps
• Experience with a testing framework (Jest/Mocha)
• Experience using Git
• Excellent communication skills, both written and verbal