Technical Writer

Job Overview:

As an HR Intern, you will play an integral role in supporting the day-to-day operations of the Human Resources department. This internship provides an excellent opportunity to gain hands-on experience in various aspects of HR, including recruitment, onboarding, employee engagement, HR administration, and more. The ideal candidate will be passionate about HR and eager to learn in a fast-paced, dynamic environment.

Key Roles and Responsibilities:

Recruitment Support:

• Assist in the full recruitment cycle, including posting job openings, screening resumes, scheduling interviews, and coordinating with candidates.
• Help maintain candidate databases and provide status updates to the hiring team.
• Communicate with applicants regarding interview schedules and feedback.

Onboarding and Orientation:

• Support the onboarding process by preparing documentation, collecting paperwork, and ensuring smooth communication with new hires.
• Help coordinate orientation programs to familiarize new employees with the company culture, policies, and procedures.
• Organize welcome kits and assist in conducting introductory meetings.

Employee Engagement:

• Assist in planning and executing employee engagement activities, such as team-building events, recognition programs, and wellness initiatives.
• Gather employee feedback through surveys, interviews, and other channels to improve employee satisfaction and workplace culture.
• Support internal communication efforts to keep employees informed about events and updates.

HR Administration:

• Help maintain accurate employee records by updating HR databases with employee data, status changes, and other relevant information.
• Assist in drafting HR-related documents such as contracts, job descriptions, and policy manuals.
• Support in organizing and maintaining confidential employee files.
• Assist in payroll and benefits administration as needed. The payroll process in HR involves maintaining employee data associated with salaries to credit them on time using the payroll system.

Learning and Development:

• Coordinate training sessions, workshops, and professional development activities for employees.
• Help track employee training records and ensure that required certifications or courses are completed.
• Provide support in evaluating the effectiveness of training programs.

1. General HR Support:

• Provide day-to-day support for the HR team, assisting with various administrative tasks as needed.
• Respond to employee inquiries related to HR policies, benefits, and processes.
• Assist with any other ad hoc duties assigned by the HR team.

Qualifications:

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong interest in pursuing a career in HR.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong interpersonal skills and ability to work in a team environment.

Benefits:

• Hands-on experience in HR functions across multiple areas.
• Exposure to real-world HR challenges and solutions.
• Mentorship and guidance from experienced HR professionals.
• Networking opportunities within the organization.
• Potential for future full-time opportunities based on performance.

This internship is a fantastic opportunity to gain practical HR experience in a professional environment. If you are passionate about building a career in Human Resources, we would love to hear from you!

Job Title : Sales Manager

CTC :  15 LPA

Experience : 3+yrs

Location : Andheri (E), Mumbai

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, Fintech domains like BFSI/NBFS

Key Responsibilities:

1.Business Development:

• Identify and cultivate NEW BUSINESS opportunities by proactively seeking and acquiring NEW CLIENTS.
• The candidate should have extensive experience in selling software services, both bespoke and data-related projects. 
• Candidate should have exposure to BFSI industry.
• Develop and implement strategic plans to expand the client in the designated region from time to time.
• Collaborate with the services and marketing teams to create effective strategies for client acquisition and revenue growth.

2.Client Acquisition:

• Establish and nurture relationships with clients. 
• Primary area of acquisition will be India and UAE. Other countries will be secondary.
• Conduct market research to identify potential clients and industry trends, positioning the organization as a preferred partner for IT solutions.

3.Collaboration and Communication:

• Work closely with internal teams to align service delivery with client needs and expectations.
• Maintain regular communication with clients to understand their evolving requirements and provide solutions that add value to their business.

Performance Metrics:

• Establish and track metrics related to CLIENT ACQUISITION, REVENUE GENERATION, and SERVICE DELIVERY excellence.
• Provide regular reports to senior management on business development progress and opportunities for improvement.
• Pipeline and Accurate forecasting.

Qualifications:

• Proven experience in Sales (IT Services) and CLIENT ACQUISITION within the IT services sector.
• Strong understanding of the BFSI/NBFS industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to TRAVEL DOMESTICALLY and INTERNATIONALLY as needed.
• Demonstrated SUCCESS IN MEETING and EXCEEDING SALES
• TARGETS.

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Job Title: Senior Manager/ Manager – Ad sales - Brand Solutions

Job Location: Gurgaon

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we're hiring for

It is India's largest and fastest-growing retail tech start-up organizing the highly fragmented physical retail and digitalizing them. Focused on the $80Bn markets for consumer electronics, including white goods, TVs, mobile phones, and small appliances, its technology enables India's 5,00,000+ neighbourhood electronics stores to offer the same selection of products as large, urban big-box retailers. Founded by industry veterans and backed by Eric Yuan (Zoom Founder) and top global VCs, it is dedicated to integrate over 5,00,000+ fragmented retail stores PAN India and is already present across 50+ markets.

Founded by ex-Flipkart colleagues and IIT alum in 2018, It is India’s fastest growing B2B commerce venture that enables physical stores by removing the barriers of inventory, scale and capital through its technology platform. Its platform empowers retailers with the following to drive up sales conversions in-store.

• Digital inventory: 10X larger product selection
• Efficient sourcing: allowing access to better prices for 10,000+ products from 150+ brands
• Wide array of enabling services: financial solutions. Its Credit, was built to facilitate credit lending to offline retail equipping businesses with working capital headroom

Their Culture

They ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it. offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose our organization , you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc. Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

We are currently scouting for

• Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation
• Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement
• Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools
• Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights
• Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights
• Territory management: Develop and manage sales territories to maximize revenue
• Potential and ensure a balanced workload for sales reps

Must Haves:

• Master's degree in business, marketing, or a related field is preferred
• 3 to 8 years of experience required in sales
• Strong knowledge of consumer appliances, their features, and market trends
• Excellent communication and interpersonal skills to build rapport, team management & conflict man agent
• Self-motivated and target-oriented, with a proactive approach to achieving sales goals
• Ability to work independently, as well as collaboratively within a team environment

Job Responsibilities:

Work & Deploy updates and fixes Provide Level 2 technical support Support implementation of fully automated CI/CD pipelines as per dev requirement Follow the escalation process through issue completion, including providing documentation after resolution Follow regular Operations procedures and complete all assigned tasks during the shift. Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries, and likely root cause Setup of CICD frameworks (Jenkins / Azure DevOps Server), Containerization using Docker, etc Implement continuous testing, Code Quality, Security using DevOps tooling Build a knowledge base by creating and updating documentation for support

Skills Required:

DevOps, Linux, AWS, Ansible, Jenkins, GIT, Terraform, CI, CD, Cloudformation, Typescript

Job Responsibilities:

• Taking ownership of building out and extending campaigns across different touchpoints

• Will advocate for a good user experience across our digital touchpoints, ranging from website, social media, newsletters, etc.

• Identify the tools, templates and techniques that evolve existing approaches for the larger creative community
• Closely working with marketing team understanding the exact requirement for the creative & tech part
• You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues.
• Design and development (Design/HTML/CSS.) emails, landing pages and other digital assets.
• Will Manage social media post Design, SEO pages design & html Part, Responsive Emailer.
• Execute all visual design stages from concept to final hand-off to Marketing.

• Research, assist and present new ideas for a variety of creative marketing campaigns.

Required Skills:

• A minimum of 3-5 years of UI/UX experience in product companies.
• Outstanding UI abilities, a keen eye for good design shown, and an extensive portfolio of live projects.
• Good Knowledge Photoshop, Dreamweaver, Adobe XD, Figma, HTML5,
• Deep knowledge of Modern UI patterns
• A deep understanding of the end-to-end iterative UX process (personas, scenarios, wireframing, and high-fidelity visuals).
• Understanding of principles of visual design and composition, gestalt’s laws, colour theory, laws of UX, etc.
• Understanding of implementation challenges across mobile (iOS and Android), web and hybrid solutions. Working knowledge of responsive grids.
• Proficiency in responsive web designing and knowledge about HTML and CSS
• Proficiency in rapid prototyping.
• Deep understanding of brand, visual design, user experience and digital marketing to design beautiful and intuitive experiences
• Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience-
• Experience of working with product-based companies will be preferred
• Understanding of financial products in equity space is a plus
• Proven ability to develop creative solutions for ambiguously defined problems

As an Associate Software Engineer, you will have the opportunity to collaborate on the creation and maintenance of scalable, high-quality software as we grow. You'll work closely with the CTO and quickly gain skills and responsibilities as the team and the technical requirements grow.

Primary Responsibilities

• Develop RESTful APIs leveraging Django classes, ORM and Postgres Database
• Develop solutions that meet business objectives while leveraging industry best practices
• Write high-quality source code to program complete applications within deadlines
• Troubleshoot and debug applications

Technical Competencies

• Expertise with Python language
• Experience with Django: maintaining APIs
• Familiarity using Git, code repositories, branching and merging strategies
• Ability to break down complex concepts, tasks, or problems into more simple, understandable language and action plans
• Excellent communication skills, and attention to detail
• Good Documentation skills

Perks

• Work from home
• Flexible work schedule
• Flexible standup meetings

Interview Process

• Two technical rounds with Senior Developer and CTO
• Cultural Fit interview with Project Manager

Please do not apply if you don't have professional Django work experience.

About Us-

Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, SPJIMR, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.  

Responsibilities:

• Self-learn new technologies and showcase domain expertise in the team

• Articulate and present complex concepts in an easy to grasp visualizations keeping global audience in mind

• Research/analyze and solve complex problems in software technologies, frameworks, and platforms

• Interact with Subject Matter Experts from the industry

• Understand the objectives, target audience, and develop simple, easy-to-understand, user-friendly content while employing good search engine optimization (SEO) techniques

• Collaborate with SME/Technical experts and develop state of the art content, rewrite the existing content or edit and proofread content

• Create visual presentations that communicate complex concepts in a manner that appeals to a wide variety of audiences

• Create Webinar/Lectures for internal/YouTube platform on upcoming technologies

Desired Skills:

• Excellent written and verbal English, with an ability to express thoughts succinctly

• Excellent Aptitude & Reasoning Skills

• High level of energy and proactive nature

• A sense of ownership and a willingness to accept the challenge of daily deadlines is essential

• Preferable Knowledge Of any of these skills like Linux, AWS, Azure, GCP, Java, Java EE, Python, Hadoop/ Spark, Data Science, ML, AI, etc.

• Passion to learn & explore new and emerging technologies