XML
HTML/CSS
Amazon Web Services (AWS)
Git
GitHubPosition Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.
You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you!
Work Location: Pune
Job Type: Hybrid
Key Responsibilities:
- Design, develop, edit, and deliver accurate and effective documentation for Virtana products.
- Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
- Follow our documentation guidelines to produce high quality documentation.
- Prioritize projects when working with multiple engineering teams.
- Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.
Qualifications:
- Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products.
- Bachelor’s degree or certificate in Technical Writing is preferred.
- Excellent written and verbal communication skills.
- Experience writing release notes and creating videos.
- Experience with XML, DITA.
- Familiarity working with Jira and Confluence.
- Good collaboration skills with the writers and cross-functional teams.
Why Join Us:
- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Chance to work on cutting-edge technology and products that make a real impact.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Virtana
About
Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com.
Virtana is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Recent Milestones
- Acquired Zenoss to build a unified observability platform combining deep infrastructure analytics, AI-driven intelligence, and end-to-end service visibility.
- Launched AI Factory Observability (AIFO) to address the performance, cost, risk, and visibility challenges of AI infrastructure across GPU-driven and hybrid environments.
- Recognized as Best Hybrid Cloud Solution (2025) by The Cloud Awards.
- First to extend Agentic AI across the Enterprise Stack, enabling autonomous, full-stack intelligence.
- Patented Full-Stack Cloud Optimization for AI Environments, driving smarter performance and cost efficiency for modern AI workloads.
Tech stack
Java
PythonAmazon Web Services (AWS)
Kubernetes
DockerCandid answers by the company
Virtana builds the industry’s deepest hybrid infrastructure observability platform, giving enterprises unmatched visibility into their complex IT environments -whether on‑premises, in the cloud, or across both.
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