Technical Writer

Hello Team,

Greetings of the day!!!

Hope you all are doing well,

We are looking for a Technical Writer who can join us within 15 Days or immediately.

Job Location: Permanent WFH

Experience: Min 3+ Years

Responsibilities:
●Write API documentation for API users, such as API reference docs and developer guides. Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.

● Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.

● Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.

●Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user’s understanding of the Open APIs.

●Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.

● Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API’s.

Requirement

● Bachelor's degree in computer science, technical writing, core sciences or equivalent experience.

● Minimum of 3+ years’ experience in technical documentation, and / or developer outreach / technology partner management roles.

● Experience using Git to manage asynchronous collaboration across large teams

● Experience with authoring documentation in Markdown.

● Familiarity with API documentation tools such as Swagger

● Knowledge of REST APIs.

● Good to have knowledge of tools such as Jekyll, WordPress, Adobe Framemaker, Oxygen XML author, Lucid Chart, and Visio.

● Experience with programming to enable sample code, especially around core web technologies such as Python / Javascript / JSON / HTML

● Demonstrate experience in writing and proofreading of content, especially technology related content.

● Great communication skills and ability to work well with others.

● Ability to organize and create multimedia content to explain use cases and process flows.

● Ability to handle stressful, time critical projects and deliver great user outcomes



Feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position.