Sales Executive

We are looking for a data-driven and proactive CRM & Performance Marketing Associate to strengthen customer engagement, retention, and full-funnel marketing for our premium lifestyle brands.

This role integrates CRM, email/WhatsApp marketing, automation, and performance marketing (Meta, Google, YouTube) to drive acquisition and loyalty.

You will report to the Marketing Manager and collaborate closely with the Operations and E-commerce teams.

Key Responsibilities:

1. CRM & Customer Retention

• Manage and segment customer data across Shopify, marketplaces (Amazon, Myntra, Tata CLiQ Luxury), and CRM platforms.
• Execute email and WhatsApp campaigns — automation, A/B testing, personalization, and performance tracking.
• Develop and manage loyalty, referral, and win-back programs to improve customer lifetime value (LTV).
• Integrate and optimize AI Chatbots for personalized engagement and lead nurturing.

2. Performance Marketing (Meta, Google, YouTube)

• Plan, execute, and optimize campaigns across Meta (Facebook/Instagram), Google Ads, and YouTube.
• Collaborate with internal and external teams for audience segmentation, creative testing, UTM setup, and reporting.
• Monitor and analyze KPIs including ROAS, CTR, CAC, and conversion rate, making data-backed optimization recommendations.
• Test audience clusters for premium segmentation.
• Align ad campaigns with CRM strategies to ensure consistent communication across channels.

3. Analytics & Reporting

• Create integrated dashboards covering CRM and paid media performance.
• Track key engagement metrics such as open rate, CTR, repeat purchase rate, and campaign ROI.
• Provide insights to enhance customer journey mapping, funnel efficiency, and conversion pathways.
• Present monthly performance summaries and improvement recommendations.

4. Cross-Functional Collaboration

• Work with marketing, operations, and tech teams to synchronize CRM, automation, and digital marketing efforts.
• Coordinate with agencies or vendors for campaign execution, data sync, and CRM tool integration.
• Ensure brand consistency and premium positioning across all digital touchpoints.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field.
• 3–5 years of experience in CRM and/or Performance Marketing for premium or lifestyle brands.
• Proficiency in CRM and automation tools (e.g., HubSpot, Brevo, Mailchimp, Zoho, Klaviyo).
• Working knowledge of Meta Ads Manager, Google Ads, and YouTube Campaign Manager.
• Strong analytical mindset; ability to interpret campaign data and make optimization decisions.
• Experience with Shopify, marketplaces (Amazon, Myntra, Tata CLiQ Luxury), and email workflows and automations.
• Excellent communication and coordination skills, with a premium brand sensibility.

mail updated resume with salary details-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

About Shopflo

At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch up higher by unlocking enterprise-grade personalization for all consumer tech businesses.

Team & Role

Shopflo was started by three co-founders:

• Ankit (ex-IIT Kharagpur, Oracle, Gupshup)
• Ishan (ex-IIT Bombay, Parthenon, Elevation Capital),
• Priy (ex-IIT Madras, McKinsey, Elevation Capital).

We are a team of ~50 people now (with team members joining from Livspace, Gupshup, Setu etc.). We are located in HSR Layout, Bengaluru. We closed our first seed round at $2.6M with Tiger Global, TQ and Better. And we’re just getting started!

As an Associate Product Manager, you will be a key contributor to Shopflo's product development, helping shape our roadmap and improve the user experience across our solutions.

What you will do:

• Assist in owning new product development and help define product features and a product roadmap aligned with business goals and user needs.
• Conduct user research and gather feedback to identify pain points and suggest new product features.
• Collaborate closely with engineering, and design teams to ensure high-quality and timely product releases.
• Write clear user stories and acceptance criteria, ensuring requirements are engineering-ready and well-documented.
• Monitor product performance and product quality using analytics tools, helping identify issues, bugs, and areas for improvement.
• Support senior product managers in coordinating product launches and feature releases.

You should apply if you have:

• 1-3 years of experience in product management, business analysis, or a related role.
• A good understanding of product management principles and the product development lifecycle, with hands-on build experience.
• Good technical knowledge and the ability to grasp complex software development processes.
• A data-driven mindset with some exposure to user research or analytics tools.
• Strong communication and collaboration skills; comfortable working in a cross-functional team environment.
• Passion for building products that deliver great user experiences.

About Company

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

Roles and Responsibilities

● Independently lead centers for enabling at least 20% of youth from the nearby

communities to be formal jobs/self-employed

● Develop and maintain a conducive environment at the center that enables learning and a feeling of safe space for youth

● Implement the foundation program such that the youth builds ‘agency’ and over time does not need to depend on the Lighthouse Source

● Manage a team of 3-5 and handhold them for timely deliverables and high-quality

outcomes for all of the stages of the program - Community Outreach to Alumni

● Interfacing with ward–level networks

● Government (Corporators, Ward Officers, PMC personnel) – for mobilization and other

support

● NGOs – for mobilization and other support

● Corporates and Establishments – for volunteering, placements and donor/potential

donor visits

● Citizens – for volunteering

● Manage brand-building activities e.g., Events, which are specific to the center and help with advocacy with the local economy for youth placements.

Requirements

● MSW or Post Graduation in any field, with 8+ years of experience preferably in both social

and corporate sectors.

● Self-driven, excellent time management and multitasking skills

● Strong people management, project management, and data analytics skill

● Strong orientation towards relationship-building and problem-solving

● Strong verbal and written communication skills in English and the local language

● Proven ability to plan and manage the operational process for maximum efficiency and

productivity

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Responsibilities:

Skills:

1. Strong knowledge of PHP web frameworks {such as Laravel, CI, etc depending on your technology stack}
2. Understanding the fully synchronous behavior of PHP
3. Understanding of MVC design patterns

• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
• Lead by example and mentor other developers in the team both technically and professionally
• Support other Senior Product Engineers and contribute to their growth professionally
• Work with  tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
• Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
• Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
• Look out for technology trends across the industry and apply relevant developments to the products
• Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title 
• Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan 

• Must have extensive hands on experiencing designing and building mobile applications on Android
• Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
• Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
• Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment 
• Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices

• Architectural design while leading and inspiring software development teams 
• Leading development of large, custom-built object-oriented applications 
• Continuous integration tools and test automation
• Managing systems in production and understands release process, monitoring, and debugging
• Working and developing in agile environment working with XP/Scrum development practices

• Expertise in end to end Android development and release management
• Proficiency in at least two of the following: Java,  NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess 
• Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc 
• Hands on experience managing databases like MongoDB, Cassandra, Redis
• Exposure to event driven systems and event streaming engines like Kafka
• Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
• Solid OO skills, including strong design patterns knowledge and enterprise integration

About Toyota Connected

If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.

About the Team

Toyota Connected India is hiring talented engineers at Chennai to use Deep Learning, Computer vision, Big data, high performance cloud-based services and other cutting-edge technologies to transform the customer experience with their vehicle. Come help us re-imagine what mobility can be today and for years to come!

Job Description

The Toyota Connected team is looking for a Senior ML Engineer (Computer Vision) to be a part of a highly talented engineering team to help create new products and services from the ground up for the next generation connected vehicles. We are looking for team members that are required to be creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done in a highly energized, fast-paced, innovative and collaborative startup environment.

What you will do

• Develop solutions using Machine Learning/Deep Learning and other advanced technologies to solve a variety of problems

• Develop image analysis algorithms and deep learning architectures to solve Computer vision related problems.

• Implement cutting edge machine learning techniques in image classification, object detection, semantic segmentation, sequence modeling, etc. using frameworks such as OpenCV, TensorFlow and Pytorch.

• Translate user stories and business requirements to technical solutions by building quick prototypes or proof of concepts with several business and technical stakeholder groups in both internal and external organizations

• Partner with leaders in the area and have insights to select off the shelf components vs building from the scratch

• Convert the proof of concepts to production-grade solutions that can scale for hundreds of thousands of users

• Be hands-on where required and lead from the front in following best practices in development and CI/CD methods

• Own delivery of features from top to bottom, from concept to code to production

• Develop tools and libraries that will enable rapid and scalable development in the future

You are a successful candidate if

• You are smart and can demonstrate it

• You have 8+ years of experience as software engineer with minimum 3 years hands-on experience delivering products or solutions that utilized Computer Vision

• Strong experience in deploying solutions to production, with hands-on experience in any public cloud environment (AWS, GCP or Azure)

• Excellent proficiency in Open CV or related computer vision frameworks and libraries

• Mathematical understanding of a variety of statistical learning algorithms (Reinforcement Learning, Supervised/Unsupervised, Graphical Models)

• Expertise in a variety of Deep Learning architectures including Residual Networks, RNN/CNN, Transformer, and Transfer Learning. And experience in delivering value using these in real production environments for real customers

• You have deep proficiency in Python and at least one other major programming language (C++, Java, Golang)

• You are very fluent in one or more ML tools/libraries like Tensorflow, Pytorch, Caffe, and/or Theano and have solved several real-life problems using these

• We think the knowledge acquired earning a degree in Computer Science or Math would be of great value in this position, but if you're smart and have the experience that backs up your abilities, for us, talent trumps degree every time

What is in it for you? 

• Top of the line compensation!

• You'll be treated like the professional we know you are and left to manage your own time and work load.

• Yearly gym membership reimbursement. & Free catered lunches. 

• No dress code! We trust you are responsible enough to choose what’s appropriate to wear for the day.

• Opportunity to build products that improves the safety and convenience of millions of customers. 
Our Core Values

• Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.
• Passionate: We are here to build something great, not just for the money. We are always looking to improve the experience of our millions of customers
• Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.
• Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success!
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