Azure Analysis Service

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

About the Role:

We are seeking a talented and motivated L2 Software Development Engineer to join our dynamic team. As an L2 engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions while working closely with cross-functional teams. Your role will include troubleshooting complex issues, implementing best practices, and contributing to the architecture and scalability of our systems.

Key Responsibilities:

• Design, develop, test, and maintain software solutions in accordance with business and technical requirements.
• Write clean, efficient, and well-documented code, following industry standards and best practices.
• Collaborate with cross-functional teams including product managers, designers, and other engineers to deliver new features and improvements.
• Troubleshoot and resolve complex software issues across multiple systems and layers of the stack.
• Optimize application performance, scalability, and security.
• Conduct code reviews, mentor junior engineers, and contribute to continuous improvements in development processes.
• Participate in the full software development lifecycle (SDLC), from requirement gathering to deployment and monitoring.
• Stay updated with emerging trends and technologies in software development and actively contribute to process improvements.
• Document technical specifications, architecture, and development processes.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 1-2 years of experience in software development, with expertise in one or more programming languages (e.g., Python, Java, C++, JavaScript, etc.).
• Strong knowledge of object-oriented design, algorithms, and data structures.
• Experience with version control systems (e.g., Git) and familiarity with CI/CD pipelines.
• Solid understanding of databases (SQL and/or NoSQL) and API design (RESTful/GraphQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex software issues.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively in a team environment.
• Experience working in an Agile development environment.

Preferred:

• Experience with front-end technologies (React, Angular, or Vue.js) or mobile development is a plus.
• Knowledge of DevOps practices and tools for automation and infrastructure management.
• Familiarity with testing frameworks and best practices in software testing (unit, integration, end-to-end testing).
• Experience working with microservices architecture and distributed systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work-life balance and flexible work arrangements.
• Exposure to cutting-edge technologies and challenging projects.
• A collaborative and inclusive work environment.

• 5+ Years Java/JEE development experience in an enterprise.
• 3+ Experience in #Grails Web Framework and #Groovy Language.
• Must have experience integrating Grails code with front-end JavaScript frameworks including Jquery.
• Must have experience working with XML and JSON using Grails, JMS and Web, services, XML, Apache Tomcat, SQL and Unix and GIT.
• Experience with RDMS concepts and SQL.
• Experience with RESTful Web Services.
• Understanding of proper application design techniques and methodologies.
• Proficient understanding of SDLC processes desired – Agile

Job Title: Accounts Executive

Job Summary:

The Accounts Executive will provide essential support to the Financial Controller in managing and maintaining the financial accounting system and records. The role involves preparing financial statements, offering financial advice and support, and collaborating with internal and external auditors. The position requires flexible working hours aligned with the Kuala Lumpur time zone (7.30 a.m - 4 p.m).

Responsibilities:

- Collaborate with the Financial Controller to manage and maintain the financial accounting system and records.

- Prepare monthly management accounts.

- Adhere to flexible working hours according to the Kuala Lumpur time zone (7.30 a.m - 4 p.m).

- Liaise with both internal and external auditors.

- Provide other financial advice and support as needed .

Qualifications:

- M.com Graduate.

- Preference for candidates pursuing CA/CMA/ICW certification.

- Must have at least 3 years of accounting experience, preferably in auditing.

- Possess extensive knowledge of financial nuances.

-Immediate joiners are preferred.

Compensation:

The Annual salary for this position is in the range of 3 to 3.5 LPA (Indian Rupees).

• Recruiting and interviewing skills
• Phone, MS Teams, and online meeting platform skills
• Familiarity with relevant HR Terms
• Good Communication and interpersonal skills
•  IT Recruitment experience.

Internship Duties

As with any internship there are a mixture of duties, this internship will include some admin tasks as well as some great HR experience during your internship in a busy HR department.

Duration : 

4 months Internship part time Full time

ROLES AND RESPONSIBILITIES

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and  new hire guides
• Revise company policies 
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover ratios)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

• Participate in HR projects (e.g. help organize a job fair event)

• Gathering payroll data like working hours, leaves and bank accounts
• Screening resumes and application forms
• Assist in end to end recruitment
• Record all resumes and personnel documents in HR electronic files
• File physical HR records in HR filing cabinet
• Liaise with recruitment agencies
• Proof reading and editing consultant profiles
• Liaise with line managers recording HR issues
• Scanning and emailing HR documents
• Create Employee packs
• Coordinate Induction appointments
• Create interview appointments
• Creating job advertisements
• Phone screen applicants
• Data Entry and general administration
• Any extra duties the HR Consultant requires
• Complete appropriate paperwork for new and existing employees
• Send off training invoices to finance and liaise with them about getting it approved

• Provide administration support
• Corporate Tie ups via email, Linkedin, social media and calling for Placements 

• Understanding the product platform and its value add for related businesses
• Preparing monthly/quarterly/annualreports
• Perform other activities assigned by Management. 
• A flair for establishing an instant rapport with clients.
• Dynamic, aggressive, result oriented and a self-starter.
• Knowledge of MS office and related tools

Required Experience, Skills and Qualifications

Qualification: MBA-HR

Stipend-3000

Skills- Interpersonal skills, Communication skills, convincing skills.

• Take the microservices architecture to the next level of scalability, efficiency, observability, and availability. 
• Build, deploy & run multi-homed systems that work in multiple regions and cloud providers. 
• Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile. 
• Optimize algorithms which influence personalization, fulfillment/allocation, pricing, maps & routing, fleet positioning, payments, fraud prevention etc 
• Create platforms, reusable libraries, and utilities wherever applicable 
• Write high-quality code that is modular, functional and testable; Establish the best coding practices 
• Formally mentor junior engineers on design, coding, and troubleshooting 
• Troubleshoot issues effectively in a distributed architecture 
• Communicate, collaborate and work effectively in a global environment 
• Operationalize releases by partnering with Tech operations on capacity planning and operability of the product

Experience:

• of years  - 10+ years
• Type of experience - software design, development & architecture
• Experience in Product companies working on Internet-scale applications is preferred 
• Contribution to open-source software, tech blogs, talking at tech conferences, etc. 

Educational Qualifications:

○  Must have - Bachelor’s or Master’s degree in Engineering from premier institutes preferred  

Key competencies:

•  Deep understanding of one or more of Java/Go/Scala/C++. Ability to understand and critique the core library/language constructs. 
• Knowledge of processor, memory, network and storage internals. 
• Deep understanding of distributed systems including fault modeling, concurrency, isolation, consensus etc. 
• Internals of a RDBMS like MySQL 
• Conversant with the internals of systems like Kafka, Cassandra/Scylla, Redis, RocksDB, etc 
• Working knowledge of hosting and network infrastructure (K8s, Envoy, etc) 
• Familiarity with binary serialization protocols like thrift/protobuf/flatbuffers etc 
• Familiar with gRPC, HTTP/2, QUIC, etc. 
• Troubleshooting memory issues, GC tuning, resource leaks etc. 
• Strong problem-solving skills, algorithmic skills and data structures. 
• Productionizing machine learning pipelines using Spark/Flink/TensorFlow etc 

Designation- Manager- Accounts CPA ( Certified Public Accountant )

Job Description :-

Exp- 8-12 yrs

Skills & Responsibility-

• Preparing and maintaining the company accounts and managing the expenses/bills/payments

• Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions for India and US accounts

• Managing commissions calculations and accounting for US Sales employees

• Process travel and expense reports that are billed to clients which involves managing reports of US employees

• Maintains general ledger by transferring subsidiary accounts; preparing a trial balance; reconciling entries

• Coordinate the preparation of regulatory reporting

• Handle day to day functioning of the Accounts and finance functions & Ledger Scrutiny

• Periodic (weekly, monthly) metrics and analytics reporting for the company.

• Backup for generating renewal Maintenance and Support invoices for customers.