Technical Program Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Title: Senior Flutter Engineer

Department: Engineering – Mobile

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into accurate nutrition profiles and personalizes recommendations based on individual goals, context, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We aim to deliver a delightful, scalable, and privacy-first experience that empowers users to make smarter food choices and track their progress effectively.

Role Summary

As a Senior Flutter Engineer, you’ll lead the development of our mobile applications end-to-end — ensuring architectural excellence, performance, reliability, and delightful user experiences. You’ll collaborate closely with Product, Design, Backend (Django), and Data teams to ship features that are fast, accessible, and secure.

Within your first quarter, you’ll have:

• Established strong engineering standards for Flutter.
• Significantly improved app performance.
• Shipped multiple core user journeys including onboarding, smart recommendations, and notifications.

Key Responsibilities

• Own Flutter mobile architecture — including modularization, clean architecture, and state management.
• Build and deliver polished, high-performance features across discovery, recommendations, and user journeys.
• Integrate securely with Django/REST APIs, Firebase services, and push notifications.
• Ensure jank-free performance (60/120 fps), offline handling, and robust error recovery.
• Establish and maintain coding standards, automated testing, and CI/CD pipelines for Android & iOS.
• Mentor and review work of junior Flutter developers through code reviews and pair programming.
• Collaborate with Product and Design on feasibility, planning, and delivery.
• Work with DevOps to optimize build pipelines, releases, and crash/ANR reduction.
• Maintain technical documentation and contribute to component libraries and design system integration.

Required Qualifications

• 4–7+ years in mobile development, with 3+ years building production Flutter apps using Dart.
• Strong understanding of state management (Riverpod / Bloc / Cubit), navigation, and dependency injection.
• Deep expertise in Flutter rendering, performance profiling, and async/concurrency handling.
• Experience deploying apps to Play Store and App Store, including signing and release management.
• Proven experience in API integration, caching, pagination, and offline-first strategies.
• Hands-on experience with automated testing and CI/CD (GitHub Actions, Bitrise, Codemagic, or Fastlane).
• Knowledge of app security, secure storage, OAuth/JWT authentication, and data privacy.
• Proficient in Firebase (Auth, FCM, Remote Config, A/B Testing, Crashlytics, Analytics).
• Strong communication skills with mentoring and code review experience.
• Awareness of accessibility, localization, RTL, and responsive UI best practices.
• Experience optimizing app performance — reducing app size, build times, and crash rates.
• Familiarity with GraphQL, WebSockets, and real-time data features.

Preferred (Nice to Have)

• Experience with health/wearable integrations (Google Fit, Health Connect, Apple HealthKit).
• Previous experience in food-tech, health-tech, or recommendation-based systems.

Tech Stack

Mobile: Flutter (Dart), Riverpod/Bloc, build_runner, Freezed

Services: Firebase (Auth, FCM, Remote Config, Crashlytics, Analytics)

Backend: Django/DRF (REST), GraphQL (optional), WebSockets

CI/CD: GitHub Actions, Fastlane, Codemagic, Bitrise

Quality: Flutter DevTools, Sentry/Crashlytics, unit/widget/integration tests

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

·         CMMI Level 3 Appraised in 2024.

·         Best Place to Work 2022 & 2023 by Great Place to Work®.

·         Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

·         NASSCOM Emerge 50 Award in 2014.

·         Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

·         Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

·         Featured as Top Data Analytics Services Provider by GoodFirms.

Role overview

We are seeking a Technical Project Manager with a strong development background and deep understanding of Agile and Scrum methodologies. The ideal candidate must have previous experience as a software developer, proficiency in one or more programming languages, and hands-on exposure to software delivery processes. This is a leadership role that requires both technical insight and project management expertise..

What You Will Do:

·         Lead and manage cross-functional engineering teams to deliver high-quality software projects.

·         Serve as the bridge between technical teams and business stakeholders, translating business requirements into technical solutions.

·         Own the software development lifecycle (SDLC), ensuring Agile best practices, are followed.

·         Facilitate Agile ceremonies: sprint planning, daily stand-ups, retrospectives, backlog grooming, and demos.

·         Identify and mitigate risks, manage dependencies, and resolve conflicts proactively.

·         Oversee task breakdowns, sprint tracking, effort estimations, and timelines.

·         Collaborate with developers and architects to ensure alignment of technical design with business objectives.

·         Monitor engineering progress using JIRA or equivalent Agile tools.

·         Ensure integration of DevOps practices, testing strategies, and release management.

Employee Benefits

1. Culture:

a. Open Door Policy: Encourages open communication and accessibility to management.

b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

d. Employee Referral Bonus: Rewards employees for referring qualified candidates.

e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback

2. Inclusivity and Diversity:

a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

b. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

a. GMC and Term Insurance: Offers medical coverage and financial protection.

b. Health Insurance: Provides coverage for medical expenses.

c. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

a. Company-sponsored family events: Creates opportunities for employees and their families to bond.

b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

a. Company-sponsored outings: Organizes recreational activities for employees.

b. Gratuity: Provides a monetary benefit as a token of appreciation.

c. Provident Fund: Helps employees save for retirement.

d. Generous PTO: Offers more than the industry standard for paid time off.

e. Paid sick days: Allows employees to take paid time off when they are unwell.

Thanks,

Our client is the industry-leading provider of AI Assisted Conversational messaging solutions. They help Professionals and Institutes such as Doctors, Lawyers and Hospitals and Education Institutes drive consumer experience over text messaging channels like SMS/Whatsapp in their Enquiry management and Customer support processes. As a forward- thinking global company, it continues to innovate and develop cutting edge technologies like Conversational AI, Chatbots, and Omni channel solutions that redefine how businesses digitally communicate with their customers.

They integrate with Top CRMs like Salesforce,

Zoho, Hub spot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to large global staffing companies and large insurance companies).They’re growing at a fast pace and need a sharp, focused, self-starter person to join their marketing team. As a Demand Generation Manager, you will work closely with cross-functional teams, including marketing, product & customer success to own the pipeline.

Requirements

• Own, develop and execute end-to-end campaigns that engage and convert prospective buyers with a focus on developers and marketers within specific verticals.
• Create and oversee impactful and engaging content, targeted competition displacement campaigns and ABM campaigns.
• Work closely with product development, product marketing & customer success teams, to design and implement campaigns that deliver on business objectives.
• Design & execute campaigns that drive pipeline and generate opportunities using PLG motion.
• Understand the buyer’s journey at each stage of the Sales funnel and translate messaging and positioning into effective campaigns.
• Keep track of MQL-SQL-SAL conversion rates, analyze campaign performance, surface insights and provide recommendations for optimizing results.
• Track program results, measure program success and report metrics to stakeholders
• Build strong relationships with key cross functional stakeholders across GTM organization to ensure campaign enablement and engagement.
• Develop scalable, repeatable campaign playbooks
• Guide the creation of content alongside our Content Marketing, Product Marketing and Solutions teams
• Develop outbound and account-based campaigns that complement inbound campaign strategy

What we need:

​

• 10+ years of work experience, with at least 7 years in demand generation
• Graduate/masters in any stream with good understanding of SaaS product space
• Proven track record of leading multi-channel campaigns with success, collaborating with stakeholders and finding opportunities to strategically up level marketing efforts
• Understanding of the nuances of running an integrated campaign, and ability to think both strategically and execute at an operational level with ease
• Agile, Nimble, and energetic
• Being an Individual Contributor, your performance will be measured by the pipeline you generate, your ability to execute and achieve measurable results including new logo development, and owning cross-sell campaigns to drive expansion opportunities

Job Description:

As an Azure Data Engineer, your role will involve designing, developing, and maintaining data solutions on the Azure platform. You will be responsible for building and optimizing data pipelines, ensuring data quality and reliability, and implementing data processing and transformation logic. Your expertise in Azure Databricks, Python, SQL, Azure Data Factory (ADF), PySpark, and Scala will be essential for performing the following key responsibilities:

Designing and developing data pipelines: You will design and implement scalable and efficient data pipelines using Azure Databricks, PySpark, and Scala. This includes data ingestion, data transformation, and data loading processes.

Data modeling and database design: You will design and implement data models to support efficient data storage, retrieval, and analysis. This may involve working with relational databases, data lakes, or other storage solutions on the Azure platform.

Data integration and orchestration: You will leverage Azure Data Factory (ADF) to orchestrate data integration workflows and manage data movement across various data sources and targets. This includes scheduling and monitoring data pipelines.

Data quality and governance: You will implement data quality checks, validation rules, and data governance processes to ensure data accuracy, consistency, and compliance with relevant regulations and standards.

Performance optimization: You will optimize data pipelines and queries to improve overall system performance and reduce processing time. This may involve tuning SQL queries, optimizing data transformation logic, and leveraging caching techniques.

Monitoring and troubleshooting: You will monitor data pipelines, identify performance bottlenecks, and troubleshoot issues related to data ingestion, processing, and transformation. You will work closely with cross-functional teams to resolve data-related problems.

Documentation and collaboration: You will document data pipelines, data flows, and data transformation processes. You will collaborate with data scientists, analysts, and other stakeholders to understand their data requirements and provide data engineering support.

Skills and Qualifications:

Strong experience with Azure Databricks, Python, SQL, ADF, PySpark, and Scala.

Proficiency in designing and developing data pipelines and ETL processes.

Solid understanding of data modeling concepts and database design principles.

Familiarity with data integration and orchestration using Azure Data Factory.

Knowledge of data quality management and data governance practices.

Experience with performance tuning and optimization of data pipelines.

Strong problem-solving and troubleshooting skills related to data engineering.

Excellent collaboration and communication skills to work effectively in cross-functional teams.

Understanding of cloud computing principles and experience with Azure services.

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

He can develop independetly website.