Technical Program Leader

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

Work Description: 

• Storyteller & Fountainhead brimming with ideas on variety of ways to communicate the message to target audience to create pull-marketing advertisements
• Develop graphic, copy & video content using https://medium.com/@gmiecznikowski/shape-your-brand-with-this-exercise-4645ac3ea26d">Brand Key communication framework
• Deliver brand assets like social media content, landing page content, performance marketing creatives, directional scripts for influencers, PR etc. 
• Deeply understand & empathise with consumer insights & create Brand stories around problem, solution, functional benefits, emotional payoffs & social currency to drive awareness, brand attribute scores & sales 
• Provide direction to designers, videographers, editors to develop online marketing campaigns
• Map customer journeys, service design and communication assets to drive engagement
• Coordinate with agencies to create marketing creatives, video content
• Analyze online consumer behaviours & trends to understand product-market fit
• Manage daily marketing & communication operations

Candidature requirements: 

• 5+ years experience in advertising agency with product marketing background
• Prior experience in conceptualization & execution of short 15 secs videos ads
• Strong storytelling visualization skills in form of videos & graphics
• Experience in in women oriented product, service, startup is added plus
• Intuitively sense the market need and visualize marketing & communication tactics

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

We are looking for passionate, talented, and motivated Developers to join our team and help deliver high-quality technical solutions. If you’re excited about working on the newest technologies and delivering value with a sense of ownership, then you should join us.

What you will do:

• Write clean code that follows industry standards and best practices.
• Participate in architectural discussions to improve our technology stack.
• Innovate ideas to promote best practices.
• Work closely with cross-functional stakeholders to make collaboration better between teams.
• Deliver high-quality and maintainable code using test-driven methodologies.
• Participate and contribute towards improving the development process and practices within the team and across the organization.

Qualifications:

• You will have a minimum of 3 years of industry experience developing on the FullStack
• Experience with CSS, HTML, Javascript
• Experience with RESTful services
• Knowledge and experience in building scalable Node.js applications
• Continuous integration/continuous deployment experience
• Experience with building tools such as Webpack, grunt, gulp, babel etc.
• Strong desire to learn and share knowledge with others

Desired Skills:

• Strong understanding of data structures and design patterns
• Experience with one or more front-end Javascript frameworks is a BIG plus
• Full understanding of the complete web technology stack including how to architect highly scalable solutions
• Experience with Relational or NoSQL databases
• Working knowledge of AWS services.

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Role : Business Development Manager

JOB DESCRIPTION 

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

• Involvement in the overall application lifecycle
• Design and develop software applications in Scala and Spark
• Understand business requirements and convert them to technical solutions
• Rest API design, implementation, and integration
• Collaborate with Frontend developers and provide mentorship for Junior engineers in the team
• An interest and preferably working experience in agile development methodologies
• A team player, eager to invest in personal and team growth
• Staying up to date with cutting edge technologies and best practices
• Advocate for improvements to product quality, security, and performance

Desired Skills and Experience

• Minimum 1.5+ years of development experience in Scala / Java language
• Strong understanding of the development cycle, programming techniques, and tools.
• Strong problem solving and verbal and written communication skills.
• Experience in working with web development using J2EE or similar frameworks
• Experience in developing REST API’s
• BE in Computer Science
• Experience with Akka or Micro services is a plus
• Experience with Big data technologies like Spark/Hadoop is a plus company offers very competitive compensation packages commensurate with your experience. We offer full benefits, continual career & compensation growth, and many other perks.