Technical Content Writer

Role Description:

* Lead generation: Generate new customer leads through various Inbound & outbound calls and provide a healthy sale pipeline.

* Customer Assessment: Evaluate the financial situation of customers, including their income, expenses and outstanding debts, to understand their eligibility for the debt relief program.

* Debt Counseling: Provide guidance on the debt settlement process, including budgeting, savings plans, etc.

* Program Enrollment: Assist customers in enrolling in the debt relief program, explaining program benefits, requirements and next steps.

* Documentation: Ensure all necessary documentation is collected, verified and accurately recorded in the customer management system.

* Relationship management: Maintain regular contact with customers to monitor progress, address anyconcerns and encourage program adherence.

* Lead Management: Utilize the company’s CRM system to update and manage customer interactions, ensuring timely follow-up and proper lead categorization.

* Compliance: Adhere to all regulatory and company guidelines while providing debt relief solutions, maintaining the highest standards of ethics and integrity.

* Targets: Achieving the assigned monthly sales targets.

* Collaboration: Work with other departments to provide feedback on customer needs and preferences, contributing to the evolution of current programs/ development of new programs.

Position: BMC Helix Consultant (ITSM, DWP & Discovery)

Experience: 5–8 Years

Location: PAN India

Notice Period: 0-15 days

We are looking for an experienced BMC Helix Consultant with strong expertise in Helix ITSM, Digital Workplace (DWP), Discovery, CMDB, and platform integrations.

The ideal candidate should have hands-on experience in troubleshooting complex platform issues, implementing integrations, optimizing service catalog workflows, and supporting enterprise ITSM environments.

Key Responsibilities:

• Configure, customize, and support BMC Helix ITSM solutions.

• Build and optimize Digital Workplace (DWP) service catalog items and workflows.

• Troubleshoot and resolve complex issues related to performance, integrations, CMDB, and Discovery.

• Design and support integrations using REST APIs and web services.

• Work with CMDB normalization and reconciliation processes.

• Support Discovery integrations and ensure accurate CI data synchronization.

• Develop automated approval workflows and service fulfillment processes.

• Participate in platform upgrades, patching, testing, and production readiness activities.

• Collaborate with cross-functional teams and stakeholders to deliver business requirements.

Required Skills:

• 5–8 years of experience in BMC Helix / Remedy platform.

• Strong experience in Helix ITSM modules.

• Hands-on experience with Digital Workplace (DWP).

• Experience with BMC Discovery and CMDB.

• Knowledge of REST APIs and third-party integrations.

• Understanding of Incident, Change, Problem, and Service Request Management.

• Strong troubleshooting and root cause analysis skills.

• Excellent communication and stakeholder management skills.

Preferred Skills:

• Smart IT exposure.

• Identity management or SSO integrations.

• Experience supporting enterprise-scale ITSM environments.

If you are passionate about BMC technologies and looking to work on large-scale enterprise ITSM initiatives, we would love to connect with you.

Company Profile

Telth Healthcare is a forward-thinking healthcare organization committed to transforming community health and improving access to quality care through innovative solutions and collaborative teamwork. We value integrity, excellence and professional growth.

About Role

The Sales Director will be responsible for driving revenue growth, expanding market presence, and building strategic partnerships for Telth Healthcare. This role requires a results-driven leader with expertise in international care plans, digital sales and network expansion. The position requires frequent travel, strategic planning and collaboration with multiple departments.

Core Duties

• Develop and execute aggressive sales strategies to promote and sell international care plans across target markets.
• Drive online sales initiatives and lead digital marketing campaigns for India and the UK.
• Expand and strengthen the Harley network in key regions including Delhi and Mumbai.
• Build and manage a robust agent network to ensure wider market reach and customer acquisition.
• Partner closely with HR to recruit, train, and manage sales and agent teams.
• Design and deliver online training, product-based training, and agent-focused training programs.
• Promote and ensure distribution of care plan cards across channels.
• Take accountability for achieving sales targets and maintaining workplace excellence.
• Travel internationally (UK & Middle East) as required for business expansion, client meetings, and training.
• Monitor and analyze market trends to identify growth opportunities and adjust strategies accordingly.
• Maintain strong relationships with key clients, partners, and stakeholders to ensure business sustainability.

What do we need

• Minimum 10 years of proven experience as a Sales Director, preferably in healthcare or international care services.
• Strong understanding of online sales, digital marketing and international business development.
• Excellent leadership, team management and network-building skills.
• Ability to create and deliver training programs for agents and the internal teams.
• Exceptional communication, negotiation and interpersonal skills.
• Willingness and flexibility to travel internationally as needed.
• Familiarity with market expansion strategies and multi-channel sales.
• Bachelor’s or Master’s degree in Business Administration, Marketing, Healthcare Management or related field.
• Additional certifications in Digital Marketing, International Sales or Healthcare Management are a plus.

Knowmax is a global B2B SaaS platform built to elevate customer experience through intelligent knowledge management. We enable customer-facing teams to access the right answers instantly—across contact centers, digital channels, and field support—driving consistency, efficiency, and satisfaction at scale.

Preferred Profile: Candidates with prior experience working on product development in a startup environment.

Core Backend Skills

• Node.js Mastery
• Deep understanding of event loop, async patterns (Promises, async/await).
• Experience with frameworks like Express, NestJS, Fastify.
• Writing scalable APIs (REST), middleware, and modular code.
• Database Expertise
• SQL/Postgres – schema design, complex joins, indexing, query optimization.
• Knowledge of transactions, isolation levels, and migrations.
• Basic familiarity with ORMs (Sequelize/TypeORM/Prisma) and raw queries.
• Architecture & Design
• Ability to design backend systems
• Good understanding of API versioning, caching strategies (Redis).

Frontend (Average Skill Expected)

• Comfortable with React (or Nuxt/Vue) for building and maintaining UIs.
• Basic understanding of state management (Redux, Vuex, Pinia).
• Familiarity with component-based architecture and UI libraries (Material UI, Tailwind).
• Can debug UI issues but not expected to be a design/UX expert.

Other Expectations

• Code Quality – Writing unit tests (Jest/Mocha), code reviews, and maintaining clean architecture.
• Problem-Solving – Strong data structures and algorithmic skills (not as intense as SD3/Architect).
• Collaboration – Able to mentor juniors, break down tasks, and work closely with product and QA.
• Performance & Security – Understands security best practices (OWASP) and performance profiling.

About FirstPrinciples & The Role

FirstPrinciples is a Tech Holding company and this role is specifically working with the Web Design Team. This team collaborates with the different marketing teams (internal & clients) to design and develop marketing driven websites that generate leads. The role requires an individual to have an eye for design, conceptual understanding of SEO and digital marketing, and knowledge of the WordPress CMS. This role requires an individual to have strong attention to details and strong project management and stakeholder management skills.

Executive Summary
This role is for a design and marketing focused Project Coordinator who will work on website design and development projects. We typically use WordPress as our CMS and iterate fast on websites depending on the requirements from the marketing team. We are looking for someone who is a strong communicator, an eye for design, and is able to make minor content changes as required. 

Requirements

• Conceptual understanding of SEO and Digital Marketing Principles
• Strong eye for web and mobile site design
• Past experience working with the WordPress CMS
• Decent copy writing skills to give direction to the copy writer and also directly make edits to the content as required
• Strong written and verbal communication skills
• Strong project coordination skills

1)Working on Product content.

2)Basic editing skills with creative ideas.

3)Engaging in editing the technical videos and other product related ads

4)Working on adding basic graphics and highlights.

5)Working closely with the brand marketing team to ideate on content and story telling.

6)Working on developing product content outlines and story boards

7)Creating unique, original and quality content.

8)Flexible and open to make changes

9)Professional Approach to details, time and deadlines.

• Knowledge about Job Portals and Familiarity with Job Posting
• Understanding the organization's expectations in terms of the job description and specs.
• Reviewing and Shortlisting of Profiles from employment portals, networking sites, referencing networking, and job search
• Continuous efforts to ensure the talent pool data is updated timely
• Conduct Preliminary interviews, telephonic interviews, and candidate shortlisting
• For accessing passive prospective prospects, effectively utilizing one's own network, building a database, digital platforms, and referrals
• Examine the candidate's abilities, knowledge of various technologies, and essential responsibilities.
• Schedule in-person and telephonic rounds of interviews, complete technical testing, and stay in touch with prospects until they are recruited.
• Maintaining professional connections with all parties involved is essential (Ops. Managers, HR Managers, Team Members, candidates, etc.)
• Working with Hiring Managers on a regular basis to ensure that sourcing timelines are reached.
• Identify new strategies for sourcing candidates and creating new leads using the technique.
• Good understanding of keywords and how to use them when looking for resumes.
• Maintain communication with the candidates who have been given positions until they have accepted them, and so on.
• Keeping track of the recruitment database and reporting to the HOD on a frequent basis as needed. There will be a greater emphasis on employee retention and lower employee turnover.
• Finding individuals who are qualified for the job based on the job description provided.

Desired Skills:

• Pragmatic
• Self-Motivated
• Analytical Mindset
• Coordination between the team and supervisors is transparent.
• Capable of working under duress and multitasking
• Should be able to operate independently with little supervision.
• Educating yourself Agility and a can-do attitude
• Excellent communication skills, both written and vocal
• English is the preferred language for communication.
• Must be a leader and a motivator.
• Coordination abilities are essential.

Are you looking to work in a fast-paced technology company that helps you grow in your career? A job that allows you to be part of a high-growth passionate environment that rewards your hard work with extremely aggressive learning? Come to work in the VizExperts' R&D team and be a part of our growth story!

The VizExperts! (https://www.vizexperts.com/about-us">https://www.vizexperts.com)

VizExperts works in high growth areas like Virtual & Augmented Reality. We serve Global & Domestic Enterprise customers on their Digital Transformation journey. VizExperts has a cool & innovative product profile with infinite growth opportunities awaiting you! We have been voted as the top Virtual Reality company in Asia Pacific and are growing fast into new markets with our cool new product, Exxar. 

We have our global presence along with headquarters in USA, Malaysia and Bangladesh.

Product ( https://www.exxar.cloud/">https://www.exxar.cloud )

Exxar is a product line that accelerates Digital Transformation for enterprise clients. Exxar CAD is a SAAS software product that works alongside CAD applications and transforms them into a VR-enabled Design Review & Validation tool. A large number of clients have adopted this technology in the Manufacturing (Automotive, Shipbuilding, Railways, Heavy Engineering) and Engineering Education (IITs, private engineering colleges) verticals. 

3D Game / AR & VR Developer

We are looking for smart engineers with knowledge and passion for Interactive 3D Game Development in AR & VR technologies to work on our exciting advanced technology. This position is for our Gurgaon R&D center. The person should have hands on experience or very good working knowledge in

• C++ (mandatory)

• Unreal Engine, Unity  (mandatory)

Benefits include:

- Structured training program

- Fee Reimbursement for continued education

- Flexible timings and supportive work culture

Ready to join us on this exciting journey?

We are scheduling interviews instant job offers for candidates who qualify our hiring criteria.