Technical Content Writer

Job description

Job description

Responsibilities :

• * The ideal candidate will have to take up ownership of various projects(both internal & external) in the organisation and deliver them as per the set deadlines. This role will involve collaboration with multiple teams to understand the products & services within each team, and with the customers in order to deliver these projects from start to finish.

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• * The ideal candidate for this role will have to perform market research and analyze market data, identifying consumer behaviors and trends. Further, he/she will have to make recommendations and provide launch strategies based on their analyses to increase the organisation’s profitability.

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• * Improve product features and measure the impact of product features and experiments.
• Utilize various data to identify new profit and growth opportunities in the assigned projects and for the organization.
• Analysis, preparation, and management of product enhancements that affect their modules.
• Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, quality, CRM and support.
• Create and update product documentation (both for internal and external use).
• Provide project management and business analysis support in an agile development environment.
• Automate risk processes, where possible, with the relevant tools to ensure scalability of all risk operations.
• Ensure project controls are in place throughout the life cycle of the project on individually assigned tasks.
• Analyze trends and pore through our data to answer critical business and product questions.
• Represent organization as prime contact for projects and other necessary communications.
• Complete department specific training plan to gain exposure, knowledge and build relationships.
• Assist with communication and launch plans of developed and/or enhanced products.
• Support other teams to help drive adoption and use of products.
• Manage and own the product life cycle from strategic planning to tactical execution and beyond.
• Evaluate top and bottom line impacts of action plans.
• Ensure all the metrics being evaluated are relevant for the growth of the team and organisation

Qualifications:

• Bachelor's or Graduate's Degree in business, computer science, engineering, or information systems, or equivalent experience.
• Strong in strategy,organisation and implementation.
• Experience with SQL, Python, Jira, SAS, and object oriented programming will be good to have.
• Experience in building documentation for the projects which have been worked upon.
• Fluent in business process analysis and statistics.
• Demonstrated attention to detail and decision making capabilities.
• Prior experience as a consultant will be good to have.
• A collaborator, critical thinker, and problem solver.
• Able to use leadership skills in decision making.
• Can participate in Agile ceremonies including daily scrums.

• Identifying how our brand is currently positioned in the market.
• Developing and executing marketing campaigns aimed at communicating our brand message.
• Communicating our brand personality internally and aligning different teams towards common goal.
• Leading marketing team members through campaigns.
• Measuring and reporting on success of marketing campaigns.
• Anticipating consumer trends and keeping brand up to date.
• Creating brand advocates and running referral campaigns.
• Driving consumer engagement and retention while managing LTV.

• MBA from Tier-1 B-Schools
• Expertise in running ATL / BTL led marketing campaigns.
• Media planning and buying
• Good know how of the digital eco-system, managing geo-targeted or pan national campaigns as and when required.
• Creative development and agency management
• A go-getter with ownership and commitment
• Strong communication and interpersonal skills. Especially the ability to work cross-departments to achieve results.