Product Designer

About My Client Company

We're building the learning infrastructure that transforms AI agents into true digital workers. While today's agents can reason and plan, they fail to do meaningful work because they lack real experience operating in apps. My Client Product gives agents continuously improving, reusable skills across 1000+ production-grade app connectors including Gmail, Linear, and Hubspot. We handle authentication, tool routing, retries, failure handling, and observability, making every action safe and dependable.

About the Role

Every enterprise is racing to make AI work — not as a demo, but as infrastructure that runs their business. My Client Product is becoming the critical layer that makes this possible: the platform that connects AI agents to 250+ real-world applications with production-grade auth, execution, and reliability.

We've built this for the cloud. Now we need to build it for the enterprise — and that means rethinking the platform from the ground up with the right abstractions, primitives, and architectural decisions that let us serve a massive, diverse set of enterprise customers without bespoke engineering for each one. This is a founding role.

Your Impact

• Agent infrastructure platform: The foundational layer that enterprise AI agents run on — governance, observability, and control planes for MCP-powered agent ecosystems. You'll define how organizations monitor, audit, and manage AI agents operating at scale across their systems
• The integration gateway: The secure, reliable bridge between an enterprise's AI agents and the outside world — every SaaS tool, internal system, and API they need to act on. Not just connectors, but a platform-grade gateway with the right trust, permissioning, and routing primitives
• Platform primitives for scale: Multi-tenancy, isolation, configuration, and extensibility abstractions that let Composio serve thousands of enterprise customers without linear engineering cost
• Enterprise-grade architecture: Deployment flexibility, security, and compliance as first-class platform capabilities — not bolted-on afterthoughts
• The repeatable deployment motion: Turn enterprise onboarding from a services engagement into a product experience. Shorter cycles, fewer custom touches, more self-serve

What you bring

• You've built platforms at genuine scale — not just high user counts, but high complexity: many customer types, deployment models, and integration surfaces
• You think in abstractions and primitives. Your instinct is to find the right foundational model, not to solve each problem individually
• You've shipped enterprise product capabilities (deployment flexibility, security, admin tooling, compliance) and understand them as product problems, not just checkboxes
• You've built or shipped an AI product — or you're the person who can't stop tinkering. You're building agents on weekends, stress-testing the latest models, experimenting with MCP, and forming your own opinions on where agent architectures are headed. You have a point of view on this space, not just a resume line
• You're a force multiplier. When you join a team, the entire product moves faster because the platform decisions are right

Skills & Expertise

Platform Engineering, AI Infrastructure, Agentic AI, AI Agents, MCP (Model Context Protocol), Distributed Systems, Enterprise Architecture, Multi-Tenant Architecture, Backend Platform Engineering, Enterprise SaaS, API Platform Engineering, Integration Platforms, SaaS Connectors, Cloud Infrastructure, AWS, GCP, Kubernetes, Docker, Terraform, Microservices, Event-Driven Architecture, API Gateway, OAuth 2.0, RBAC, IAM, Observability, OpenTelemetry, Prometheus, Grafana, Reliability Engineering, SRE, Python, Golang, Node.js, TypeScript, REST APIs, GraphQL, AI Orchestration, LLM Infrastructure, LangChain, LangGraph, OpenAI APIs, Claude APIs, RAG, Workflow Automation, AI Tool Routing, Enterprise Security, Compliance Engineering, Deployment Architecture, Configuration Management, Extensible Systems, Scalability Engineering, High-Scale Systems, Technical Strategy, Platform Primitives, Developer Platforms, Enterprise Integrations, Infrastructure Engineering, Founding Engineer Mindset.

This role demands deep platform thinking. You've designed systems where the abstractions were the product — where getting the primitives right meant the difference between a product that scales and one that drowns in customer-specific code.

You've done this within large organizations and seen what "enterprise-grade" actually means when thousands of teams depend on your platform. But you've also operated in environments where you had to build fast, make tradeoffs, and ship before the architecture was perfect.

The combination matters. Big-company pattern recognition with small-company intensity.

What We Offer

• Lunch and dinner are provided in the office
• $200/month learning and development budget
• $1,000/month AI tool experimentation budget to automate, accelerate, and improve how you work
• High-ownership role with direct exposure to leadership and company-building decisions
• Competitive salary and equity

A leading Japanese automation solutions company, established in India in 2010, is dedicated to delivering Human Centered Automation — solutions designed to enhance safety, comfort, and environmental sustainability.

Designation: Senior Sales Engineer – Application & Engineering

Function: Provide technical support to sales teams and customers, conduct technical presentations, product demonstrations, and explain product features and advantages.

Product Range: Control and automation products including gas flow measurement and control devices, mass flow meters, mass flow controllers, temperature controllers, modulating motors, pressure and limit switches, photoelectric and proximity sensors, and flame detectors/burner controller assemblies.

Customer Segments: Furnace & oven manufacturers, machine manufacturers, automotive industry, and heat treatment applications.

Experience: 6–10 years in technical sales, application engineering, or related roles

Location: Chennai

Qualification: Bachelor’s or Diploma in Engineering

Required Skills:

• Strong product and technical knowledge
• Experience in technical presentations and product demonstrations
• Proven record in technical sales and customer support
• Effective verbal communication and customer engagement skills

Key Responsibilities:

• Explain technical functionalities and benefits of automation products to potential customers
• Collaborate closely with the sales team to support product promotion and adoption
• Address technical queries and troubleshoot during client interactions
• Keep management updated on promotional and technical activities
• Work with OEMs, end users, and distributors to drive product adoption and competitiveness in the market

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Roles and Responsibility:

• Experience with Ruby on Rails, along with other common libraries such as sidekiq, Webpacker, apartment, and ros-apartment.
• Good understanding of the syntax of Ruby
• Good experience with payment gateway integrations
• Basic knowledge of the AWS server
• Understand code versioning tools Git, and Bitbucket
• Basic understanding of front-end technologies, such as JavaScript, HTML4 & HTML5, CSS3, AJAX, jQuery
• Maintain efficient, reusable, and reliable Ruby code.
• Maintenance of the web backend of POS (Point of Sale) business applications
• Collaborate with multi-functional teams to define, design, and ship new features in a dynamic work environment.

• The PPC / Paid Search Analyst is responsible for administering and managing Pay per Click media strategies for clients. She/he should be able to quickly understand and support initiatives that will contribute to the goals and success of client campaigns.
• Perform daily account management on Google AdWords, Facebook, Bing and other search platforms.
• Assist in the maintenance and monitoring of keyword bids, Account daily and monthly budget caps, impression shares, quality score and other important account metrics.
• Provide creative copy suggestions and graphical ad templates.
• Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.
• Can devise strategies to increase ROI – Is good at increasing CTR and reducing the cost per clicks
• Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.
• Able to understand the business website thoroughly so as to implement a strategic plan for Google AdWords
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with search engine and PPC industry trends and developments.
• Communication with team and management on project development, timelines, and results.
• Work closely with the other team members to meet goals.
• Experience with website analysis using a variety of analytics tools including Google Analytics.

What you need to have:

• Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing) 
• Minimum 3 years of experience in E– Commerce Marketing
• Deep understanding of Product Manager for a D2C or at an ecommerce marketplace
• Ability to structure and process qualitative or quantitative data and draw conclusions from it
• A probing mind