Technical Content Writer

- Content creator 

- Technical content writing 

- handle a team of external and internal writers

- Research in Saas Product

- Understand and work on different strategies as per the market requirement
-Plan and execute a content strategy that drives high engagement

Tech Content Writer 

We are looking for a Tech Content Writer preferably with an engineering background who can strike a chord with software developers through meaningful content.You will be the owner of all content creation which will help in customer’s experience through our help pages, blogs, social media posts, emails, newsletters, marketing campaigns etc. You will work with the marketing team  in coordination with the leadership team to make sure all customer communication is transparent and helps us develop a trusted customer relationship.

Experience 

• 1-3 years of experience in digital marketing and content creation.
• Experience in content writing, crafting videos/rich-media formats. 
• Background in engineering is preferred with a strong inclination towards software tech.
• Understanding of developer persona and DevOps tools is a plus.
• Excellent command over the English language.
• Adept at expressing ideas in a concise form.
• Willingness to carry out in-depth research and organize facts in a structured manner.
• Aptitude to understand requirements and execute tasks independently.
• Ability to multitask and manage time to meet daily deadlines.

Responsibility 

• Write well-researched content centered around topics that resonate with the developer community.
• Rich content creation for blogs.
• Use creativity and elements of storytelling to communicate the brand message.
• Work closely with the marketing team to create campaign content including emails, notifications, social media content, newsletters etc.
• Continually measure and optimize content based on campaign results.
• Create engaging posts and stories for social media platforms.
• Follow writing style guides to edit and proofread content written by other teams.
• Follow-up with customers to develop high quality case studies.

Personality 

• Passion to learn new digital marketing and content skills.
• Team player.
• Agile enough to learn new technologies and tools on your own.
• Self Motivated

Culture Fit 

• At least one hobby outside work domain
• Ownership
• High energy and fun at work

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyse content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

• Bachelor’s degree in English, Journalism or related field
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• The ability to consistently meet deadlines
• At least two years of experience writing for a B2B audience
• Experience using WordPress or similar CMS preferred

Desired Candidate Profile

• 5+ years technical writing experience
• Proven ability to build a culture of documentation within a company
• Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
• Ability to organize information into an easy-to-understand hierarchy
• Strong time management and prioritization skills
• Ability to learn new technologies quickly, as well as understand why they’re important to our users
• Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company

• B.E (Aeronautical/Mechanical)/AME
• 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
• Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
• Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers.
• Familiar with rules and usage of ASD STE 100.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

• Bachelor’s degree, preferably in any of the relevant background with strategic communications focus
• 1+ years of related experience in content development and distribution over the web for a product based firm
• Should be able to understand buyers’ journey and develop content as per the requirement.
• Excellent interpersonal skills
• Manage multiple projects and deliver work in a timely fashion with a positive “can-do” attitude
• Must have ability to work independently as well as in partnership with team
• Impeccable spelling and grammar
• Great research and organisational skills
• Up to date with recent trends and social media
• Experience with hashtags keyword and SEO research