Ads Manager

Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to- customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population. 

About:

We are seeking a highly motivated and proactive Flight Support Trainee for our team. As a Trainee, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.

 Responsibilities:

• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.

• Prepare complete and accurate work and update customer file.

Requirements:

• Freshers with good communication skills • 6 Days working and one rotational week off

• Morning Shifts

• Knowledge of international/domestic travel voice process

• Be enthusiastic & have zeal to perform.

  Note:

1. Duration of Internship is for Minimum 6 Months

2. Competitive Stipend amount is 12k

3. Certificate will be offered after completion of internship

Here is the JD for VP - Commercial Leasing. Candidates with commercial real estate experience would be preferred from companies like Colliers, Knight Frank, Cushman & Wakefield, Anarock, CBRE, Savills & JLL. 

APPLY IF!:

- You're looking for a leadership role

- You have at least 5 years of experience in Commercial Real Estate transactions

- You want a great compensation upside

- You love a client facing role

- You want actual decision making freedom and accountability

- You're love a fast paced environment

- You're a powerful negotiator

- You know the Mumbai Real Estate market well

• Develop strategies that drive customers to the website
• Metrics Tracking & measure ROI.
• Use advanced metrics to measure the success of a marketing campaign
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Collaborate with internal teams to create landing pages and optimize user experience
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• The candidate would need to be well versed with different types of organic as well as paid marketing
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.

Role – Full Stack Developer

Job description

About NuVeda:

NuVeda is the strategic growth partner for any organizations providing Learning & Development Solutions. We help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

We promise an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities

·      Full Stack Development.

·      Design, Develop and Deliver complete software systems end-to-end.

·      Collaborate with engineers, PMs and designers, to quickly ship new front-end experiments.

·      Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.

·      Solve complex performance problems and architectural challenges.

·      Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

Requirements

·      2 - 3 years of working experience in professional Web Development.

·     1 -2 yrs experience in VueJs preferred. Or React.Js is a must.

·     Excellent working knowledge of php and codeigniter.

·      Excellent Software Design and Architecting capabilities.

·      Complete familiarity with client-side scripting and Angular JS, Ember JS, JavaScript frameworks, including jQuery.

·      Complete familiarity and expertise in web markup, including HTML5, CSS3.

·      Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.

·      Complete familiarity and experience working with JSON / XML and REST API structure.

·      Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git.

·      AWS/Google Cloud Deployment is a must; Devops capability is a plus.

·      Excellent knowledge of relational databases, version control tools and of developing web services.

·      Sound Database experience with MySQL and PostgreSQL experience.

·      A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.

·      Agile and Iterative (TDD) development expertise.

·      Excellent Communication Skills.

About Vidhai :

Vidhai Technologies has built business-process expertise, in addition to knowledge of SAP application outsourcing. At Vidhai Technologies, we have a dedicated team of SAP consultants and we provide high quality work that complies with international standards.

Responsibilities :

• Technical analysis, designing, reviews, testing an implementation of SAP ECC/EWM developments, ranging from small enhancements to large projects
• Ensure compliance to existing and development of required data and reporting standards
• Ability to write and validate the technical specification and able to create test Scripts
• Cross-functional knowledge of Finance, Sales, Marketing, Logistics and their use of data. Rich experience with SAP ABAP & SAP EWM ABAP.
• Will work closely with the Business solutions group, to complete on demand work requests, as well as being assigned for large scale SAP cross functional project Projects.
• Keep abreast of SAP releases, enhancements/new functionality and perform application research.
• The Job role involves all phases of the project - Requirement gathering, Estimation, Project Planning, Execution, Go-live and support.
• Ability to help resolve complex technical issues and independently manage critical/complex situations.
• Proven success designing and developing SAP solutions on the SAP ECC/ SAP EWM platform.
• Strong oral and written communication ability.

Required Qualifications :

• Bachelor’s Degree – Engineering or Computer Science
• 8+ years overall SAP experience with minimum 2 End to End Implementations and at least 2 Support Projects
• Should have worked on SAP EWM S/4 2021.
• Must be expert at testing and debugging procedures.
• Must be able to evaluate user requirements relative to current application functionality.
• Requires clear written and verbal communication in a technical context.
• Should have thorough knowledge on EWM PPF, EWM RF framework, ITS Mobile, CIF, Reports, Forms, OOPS ABAP, BAPI, Enhancements, BADI, ALE.
• Experience in ECC <-> EWM integration.
• Ability to develop new and enhance existing RF functions.
• Experience in Smartforms, Label Development and EWM enhancements.
• Able to work with Functional and Technical Teams
• Proven ability Delivering complex and time sensitive projects
• Experience working on a team operating under an Agile Scrum delivery methodology
• Excellent analytical skills and the ability to provide alternative solutions to technical problems