Digital Marketing Manager

Role & Responsibilities

As the Head of RevOps, you will lead key areas of the Revenue/Sales Operations function, polishing the 0 to 1 process while gearing up for the 1 to 100 journey, building and leading your own team, and compensation planning. In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you’re someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You’re at the right place.

Key Responsibilities-

CRM & Data Management:

• Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.
• Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.
• Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics:

• Develop dashboards and reports using Power BI, Tableau, Looker Studio, and Excel to track pipeline health, conversion rates, and revenue trends.
• Ensure accurate revenue forecasting and deal tracking.
• Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.
• Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation:

• Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.
• Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions
• Drive CRM Adoption across teams
• Implement effective sales compensation plans

Tech Stack Management:

• Manage and optimize the tech stack, such as Hubspot, Outplay, Clay, Avoma, n8n, while experimenting with new AI tools out there!
• Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration:

• Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.
• Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate

• Strong RevOps / Revenue Operations Lead Profiles (B2B SaaS Only).
• Mandatory (Experience 1) – Must have minimum 3+ years experience in RevOps / Sales Operations / Revenue Operations roles.
• Mandatory (Experience 2) – Must have minimum 2+ years of hands-on CRM experience, including at least 6 months of active HubSpot CRM usage (workflow automation, reporting, integrations, data hygiene).
• Mandatory (Experience 3) – Must have strong analytics and data management experience, including hands-on work with SQL, Excel, and BI tools (Tableau / Looker / Power BI / Looker Studio).
• Mandatory (Experience 4) – Must have proven experience in Revenue / Sales process optimization, automation, CRM adoption, and data governance best practices.
• Mandatory (Experience 5) – Must have exposure to GTM operations and 0–1 or 1–10 journey building experience (process setup in early-stage or fast-growing environments).
• Mandatory (Experience 6) – Must have experience managing or mentoring minimum 1–2 team members OR clear ownership of cross-functional RevOps initiatives.
• Mandatory (Tools) – Must have worked with RevOps tools such as HubSpot, sales engagement tools (e.g., Outplay), automation tools (e.g., n8n), enrichment tools (e.g., Clay), call intelligence tools (e.g., Avoma) or similar ecosystem tools.
• Mandatory (Company) – Must have experience in B2B SaaS companies only (early stage Startups / product-based preferred).
• Mandatory (Background) – Must have a technical education background (B.E/B.Tech/Engineering/Tech degree) OR strong demonstrated analytical/technical capability reflected in career progression.
• Preferred (Experience) – MBA or strong business exposure (compensation planning, revenue strategy, stakeholder management).

Senior AI Architect (10+ YOE) 

Must-Have 

• Experience in enterprise architecture; 3+ years on Gen-AI/AI/ML governance, Responsible AI, or model-risk programs
• Hand-on experience in GenAI, AgenticAI, multi-agen models, LangChain, LangGraph, LangSmith, RAGAS, DeepEvals 
• Hands-on with at least three of: Azure AI Content Safety, Azure Purview, Microsoft Defender for Cloud, Entra ID (RBAC/Conditional Access), Azure Monitor + Log Analytics, Application Insights/OpenTelemetry 
• LLM observability tooling exposure: Azure AI Foundry Evaluations, or equivalent 
• Reliability patterns for multi-step agent workflows: timeouts, retries, circuit breakers, idempotency keys, fallback routes, dead-letter queues 
• Governance documentation: runbooks, operating guides, and playbooks 

Good to Have

• Hands-on enterprise compliance/ethics review (not just advisory) 
• Prior Microsoft Foundry governance blueprint authoring 
• HITL workflow design using Microsoft Teams approvals, Adaptive Cards, oe Power Automate; ability to spec escalation triggers and SLAs 

Key Responsibilities 

• Define, Design & Imeplement GenAI, AgenticAI architecture, workflows
• Design reliability patterns for multi-step agent workflows (timeouts, retries, and fallbacks) and reflect these in architecture artifacts and runbook guidance 
• Author the governance + HITL operating model: monitoring, logging, bias/drift detection, escalation matrices, audit evidence, and runbooks 
• Define RBAC (Entra ID groups, Snowflake roles), policy guardrails, and ethical safeguards across agentic workflows 
• Drive deliverable acceptance through walkthroughs, dashboards, and traceable evidence within the 10-business-day Acceptance Review Period  
• Partner with customer’s governance, risk, and compliance stakeholders to translate policies into practical guardrails and documented controls 

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

• Pega Certified Lead with hands-on understanding of Pega Build, Design, Architecture

• Innovative zest for creating Intellectual Properties, Accelerators and solutions which can impact business value on Applications.

• Thorough understanding of current and future technology trends and ability to leverage them with minimum interventions and creating cost-effective value propositions with winning themes to make definite GTM impact.

• Participate in short-term consulting engagements and pre-sales assessments/workshops

• Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs

📢 We’re Hiring: Email Marketing Executive (Remote)

At Kreateable, we are on the lookout for a proactive and driven Email Marketing Executive to join our team! You’ll play a key role in generating leads and demo bookings for our digital design services.

🌟 What You’ll Do:

✅ Generate leads and drive demo bookings through targeted email campaigns.

✅ Create and manage approx. 400 email IDs and send ~4,000 emails daily.

✅ Build and manage your own prospect data (we will define verticals).

✅ Work directly on leads and deliver consistent results.

✅ Handle targets and perform well under pressure.

💼 What We’re Looking For:

✔ Experience in lead generation via email marketing.

✔ Strong ability to generate and manage data independently.

✔ Good personality with excellent communication skills.

✔ Ability to work in a fast-paced, target-driven environment.

🕒 Role Details:

📍 Remote role (work from anywhere)

🕕 Working Hours: 6:00 PM IST – 3:00 AM IST (Canada Time)

💰 Salary: Performance-based (decided on leads generated)

📩 To Apply:

Send your resume to mukulatkreateable.net

Join us and be a part of an innovative team helping businesses meet their digital design needs!

Roles and Responsibilities:

·      Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.

·      Need to conduct talent mapping aligned with the MHFA action plan.

·      Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

·      Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.

·      Provide guidance and support to the team on skill development, competencies and to assess skill gap

·      Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals

·      To Develop and update job descriptions and job specifications.

·      To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.

·      Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.

·      To Monitor progress of tasks and key HR metrics.

·      Develop individual career maps for each staff member, working closely with them to coach and support their development.

·      Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.

·      Work on building HR systems and in charge of the automation of HR activities, processes and information.

·      Thorough understanding of the HRMS portal.

Job Requirements:

• Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
• Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.

·       Strong communication, interpersonal, and organizational skills.

·       Strong problem-solving and decision-making abilities.

·       Demonstrated ability to handle confidential information with discretion.

·       Proficiency with Microsoft Office / Google Docs / Spreadsheet

Responsibilities:

• Review, Evaluate, and Validate technical requirements.
• Work and lead other team members to translate the requirements into final deliverables.
• Understand Storyboards and Visual mock-ups.
• Understand and utilize the latest tools, technologies, and trends in Web development.
• Ensure the deliverables meet Primathon standards, and guidelines.
• Developing your frontend capability in complex problems and expanding your horizon of technologies.
• Responsible for designing, coding and modifying web pages that are focused on content within the standards, guidelines and requirements of clients.
• Work with clients, and other team members as appropriate.
• Understand and utilise the tools and technologies being used.
• Work with CTO to keep on track with the project plan.
• Come up with efficient, modular and scalable solutions for business and technical problems.

Requirements:

• Experience with Frontend technologies (React.js ).
• Proficient understanding of web markups, including HTML, CSS-3
• Proficient with modern JavaScript (ES6+: classes, modules, arrow function, destructuring etc).

What is Hitwicket?

Hitwicket is a strategy-based cricket game played by over 3 million diverse groups of players across the world!! Our mission is to build the world’s best cricket game & be the first mobile Esports IP from India!!  

We’re a Series A funded Technology startup based in Hyderabad and co-founded by VIT alumni. We are backed by Prime Venture Partners, one of India’s oldest and most successful venture funds - https://primevp.in/">https://primevp.in/

Hitwicket Superstars won the First prize in Prime Minister’s AatmaNirbhar Bharat App Innovation Challenge, a nation-wide contest to identify the top homegrown startups who are building for the Global market; Made in India, for India & the World!

What is next?

With the phenomenal success of our Cricket Game, we are now entering into the world of Football, NFTs & Blockchain gaming! We are assembling a team to join us on our mission to make something as massive as PUBG or Clash of Clans from India. - 

How are we unique?

• 1st Place (Gaming) - Prime Minister’s Atma Nirbhar App Challenge
• Selected among the 'Top Gaming Startups in Asia' for the inaugural batch of Google Games Accelerator program 2018 in Singapore
• Selected among the 'Global Top 10 Startups in Sports Innovation' by the HYPE, UK, competition was held at the University Olympic Games in Taiwan
• "Best App" Award presented by the IT Minister at HYSEA Annual Product Sumit

Our work culture is driven by speed, innovation and passion, not by hierarchy. Our work philosophy is centered around building a company like a 'Sports Team' where each member has an important role to play in the success of the company as a whole.

It doesn't matter if you are not a cricket fan, or a gamer, what matters to us are your Problem-solving skills and your Creativity.

Join us on this EPIC journey and make memories for a lifetime!

Watch us:

https://youtu.be/Q3arlzDf2KY">Hitwicket Superstars Launch - IGDC 2022 - https://yourstory.com/2022/10/keerti-singh-kashyap-reddy--india-cricket-web3-hitwicket">YourStory -  https://play.google.com/console/about/weareplay/">Hitwicket Story - https://youtu.be/K16vvQt6sAM">Ms Keerti Interview on NDTV

https://discord.gg/aTnZswv9">Hitwicket Discord Global Community - https://youtube.com/channel/UCQ_0a_kBzap0nJySx668Ekg">Youtube - https://www.linkedin.com/company/metasports-media/">Linkedin - https://twitter.com/HitwicketGame">Twitter - https://instagram.com/hitwicketsuperstars">Instagram - https://m.facebook.com/HitwicketSuperstarsCricketGame">Facebook - https://www.reddit.com/r/hitwicketsuperstars?utm_medium=android_app&;utm_source=share">Reddit - https://superstars-35181.medium.com/">Medium

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: ReactJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.