Tech Lead

Job Description – Customer Support Executive (Flipkart Minutes / Uber Eats Process)

Location: Mohali

Work Mode: Work From Office (WFO)

Employment Type: Full-Time

About the Role

We are hiring Customer Support Executives for leading customer service processes (Flipkart Minutes and Uber Eats) at Mohali. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer support through chat and non-voice operations.

Key Responsibilities

• Handle customer queries through chat and support channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain high-quality customer interactions and service standards.
• Follow process guidelines and meet productivity targets.
• Ensure customer satisfaction through effective communication and problem-solving.

Eligibility Criteria

• Minimum qualification: 12th Pass or Graduate
• Freshers and candidates with 6+ months of customer service experience can apply.
• Good English communication skills are required.
• Ability to work in rotational shifts and rotational week-offs.
• Immediate joiners preferred.

Skills Required

• Strong written communication skills.
• Customer-centric approach and problem-solving ability.
• Typing speed of 25 WPM with 90% accuracy.
• Basic computer proficiency.
• Ability to work in a fast-paced environment.

Compensation

Flipkart Minutes Process

• CTC up to ₹20,000 per month
• Approx. ₹16,400 in-hand salary

Uber Eats Process (International Non-Voice)

• CTC: ₹26,000 + ₹2,000 PLI (Performance Linked Incentive)
• Total CTC up to ₹28,000 per month
• Initial 3 months: Approx. ₹20,000 in-hand (PLI not applicable)
• After 3 months: Approx. ₹22,000–₹23,000 in-hand based on performance

Work Schedule

• 5–6 days working (depending on process)
• Rotational shifts and rotational week-offs
• Day, evening, and rotational shifts
• No cab facility
• No leaves during the initial 3 months (Uber Eats process)

Assessment Requirements

• Versant Score: 3 or above
• Typing Test: 25 WPM with 90% accuracy
• AMCAT Assessment (Flipkart Minutes process)

Selection Process

1. HR Screening / HR Round
2. Assessment Round

• Versant Test
• Typing Test
• Chat Simulation / Written Assessment

1. Operations / Manager Round
2. Offer & Joining

Location: Mohali

Mode: Work From Office

Joining: Immediate Joiners Preferred

▸   Own and drive new logo acquisition across markets — with clear revenue and pipeline accountability

▸   Build and execute an outbound prospecting strategy: cold outreach, LinkedIn, events, referrals, and ecosystem networking

▸   Run the full sales cycle — first contact → deep discovery → solution shaping → commercial negotiation → closure

▸   Understand client business challenges at depth and position value-led, outcome-oriented technology offerings

▸   Engage confidently with founders, CIOs, CTOs, and Heads of Product/Engineering as a credible commercial peer

▸   Collaborate with pre-sales, delivery, and leadership teams to craft differentiated, winning proposals

▸   Represent Company at CXO level and build long-term relationships that compound into strategic accounts

▸   MBA from a Tier-1 institution.

▸   3–5 years of B2B IT services sales experience with a consistent track record of opening new logos

▸   Hunter mindset — you open doors, you don't just manage what's been handed to you

▸   Demonstrated experience engaging and influencing at CXO, founder, and senior technology leadership level

▸   Strong network within enterprise technology and business groups

▸   Willing to work from Jaipur.

▸   A valid passport and willingness to travel to UK/US

▸   Comfortable operating in a high-autonomy, low-structure environment where you define your own rhythm.

1. Technical Understanding (IoT Basics)

• Knowledge of IoT architecture: sensors, connectivity, data processing.
• Familiarity with terms like MQTT, edge computing, protocols (e.g., Zigbee, LoRaWAN).
• Awareness of real-world IoT use cases (smart homes, industry 4.0, healthcare, logistics, etc.).

2. Research Skills

• Ability to translate complex technical topics into easy-to-understand content.
• Staying updated with latest trends, regulations, and innovations (5G, AI in IoT, cybersecurity).

3. Content Writing Skills

• Clear, structured writing that’s accessible to non-engineers.
• Persuasive storytelling around real-life problems IoT solves.
• Creating how-to guides, use case studies, explainer blogs, and product comparisons.

4. SEO & Digital Writing

• Keyword research: "IoT trends 2025", "best IoT devices", etc.
• Meta title, description, internal/external linking.
• Use of visuals: diagrams, infographics, or product screenshots.

5. Audience Adaptation

• Can write for diverse audiences: B2B tech leaders, developers, or everyday consumers.
• Adjusts tone (educational, persuasive, technical) based on the goal

Perks

• Flexible Time
• Certificate
• Full Time Opportunity

DATA ANALYST

About:

Role:

Requirements:

Location-MUMBAI

Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.

Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.

Description

This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:

• Innovate their existing product and work on creating tools that crunch integration times and time to market
• Improve through peer-learning and transmit them to the firm's dev ecosystem.
• Take ownership and get the job done.

They are clear. They need role shapers, not role takers.

Key Responsibilities

• You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
• You will be expected to write code on day-to-day basis while testing it on real world use cases
• You will be an independent owner of your feature on the platform.
• You will be a part of the core software development team and are expected to participate in all development cycles.
• You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.

Requirements

• Bachelor's degree or higher in Computer / Technology domain.
• 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
• Excellent coding skills with ability to deliver in a hyper growth phase.
• Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
• Excellent Problem-solving skills & understanding of data structures in a complex environment.
• Extensive experience in Spring, Hibernate and SpringBoot
• Experience in building REST Services
• Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
• Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
• Working knowledge of Kubernetes and Docker is a plus
• Knowledge of how insurance processes and past experience in working on insurance applications is a plus.

Do Your Thng 

https://doyourthng.com/" target="_blank">https://doyourthng.com/ 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS :

• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

About Talentas Technology:

Founded on the principles of innovation and investing in great ideas, Talentas is a technology services company with a strong focus on delivering applications and products using a multitude of software technologies. The company has been working tirelessly to maintain a smile on our customer’s faces and now is offering a line-up of groundbreaking technology products and services.

With a primary focus on USA Clients, Talentas has been helping businesses from small start-ups to Fortune 500 companies meet their business goals through technology innovation and adoption with an emphasis on Full Stack development coupled with Artificial Intelligence, Machine Learning, NLP, Analytics on Cloud Infrastructure.

Talentas is governed by a strong board and bright visionaries with 25+ years of IT experience helping to promote & build a first-class technology company. With headquarters in Hyderabad and passionate teams located globally, we are expected to grow organically.     

Role:                Lead Developer – Full Stack Development

Location:       Hyderabad

Your goal will be to create beautiful, consistent user experiences across a diverse range of digital products and delivery platforms. You will be reporting to the Technical Head/Architect and will be working closely with our back-end services and data teams, UX/UI design teams, and Clients, business partners in a challenging, fast-paced, agile environment to deliver web and mobile applications.

Responsibilities:

• You will be an individual contributor programming various application interactions.
• Work with Technical Head/Architect in designing cloud-based web applications.
• Design and develop .NET Applications (Web/Mobile/Windows/API)
• Design and implement RESTful web services in .NET using industry best practices
• Verify and deploy programs and systems
• Troubleshoot, debug, and upgrade existing software
• Join an agile team, participating in stand-ups, iteration planning, design reviews, and other typical agile ceremonies
• Manage and set clear team goals and KPIs.
• Delegate tasks and set project deadlines and conduct code review.
• Oversee day-to-day teams' operation and performance.
• Do regular performance evaluations.
• Create a healthy and motivating work environment and atmosphere.
• Develop a well-designed and motivating evaluation program.
• Communicate with teams about their performance.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Work with developers to design algorithms and flowcharts.
• Review the code of the team on regular basis.
• Create technical documentation for reference and reporting.

Skills and Qualifications:

• Bachelor's degree or equivalent experience in Computer Science or related field
• Total 8 years of experience with a minimum of 3 years of Lead Developer experience
• Experience in AWS / Azure Cloud Services.
• Experience with software design and development in a test-driven environment.
• Experience / Knowledge of coding languages (C#, JavaScript, python) and frameworks/systems (e.g. .Net Core AngularJS, Git)
• Good to have experience in developing RESTful APIs using Node.JS
• Experience with databases (SQL and No-SQL) and Object-Relational Mapping (ORM) frameworks (e.g. Entity Framework)
• Knowledge of DevOps and must have implemented in their project.
• Strong experience on the unit testing frameworks, code coverage tools, and Code repositories like GIT Hub, Bit Bucket, etc. and have experience with branching and merging
• Should have worked with Agile methodologies
• Knowledge of best practices and design principles in both object-oriented and functional programming
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Experience with organizing training programs.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills.
• Good time-management skills.
• Great interpersonal and communication skills.
• Ability to learn new languages and technologies.